About Bien Shur - Sandia Resort and Casino

Bien Shur Rooftop Restaurant & Lounge is Sandia Resort & Casino’s distinctive dining option on the 9th floor. The sweeping views are unparalleled in Albuquerque, as is the food. and the service

Close to Home, Far from Ordinary.

30 Rainbow Rd NE
Albuquerque, NM 87113-2156
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Dining Style:
Casual Elegant

Cuisines:
Contemporary American, Steakhouse, Continental

Hours of Operation:
Dinner: Tuesday - Saturday: 5:00 p.m. - 10:00 p.m.
Lounge: Tuesday - Saturday: 4:00pm - Close

Cross Street:
I-25 and Tramway

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(505) 796-7500

Website:
http://www.sandiacasino.com/dining/bien_shur.asp

Entertainment:
Live Entertainment every Friday and Saturday night starting at 9pm

Catering:
Ability to cater functions from 10 Guests up to 100 Guests

Parking Details:
Multiple options for parking - complimentary valet, resort underground lot, large outdoor resort lot. Brand new temperature controlled covered parking

Public Transit:
minutes from the Sandia Pueblo Rail Runner Station running from Albuquerque to Santa Fe, complimentary shuttle to the resort.

Executive Chef:
J. Martin Torres

Private Party Facilities:
Small, intimate private dining room for up to 14 people.

Private Party Contact:
Bill Howley: (505) 264-1408

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Dancing, Entertainment, Fireplace, Full Bar, Indoor Smoking Area, Non-Smoking, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine

Special Events & Promotions:
Make your Reservations now for our Thanksgiving Day Celebration.
Dining from 1pm - 8pm - Reservations highly recommend
Pre-Fixe A la Carte menu will be available only

Bien Shur - Sandia Resort and Casino Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.4

service

4.4

ambience

4.6

value

3.9

Noise

Quiet

90% would recommend it to a friend

Good for a Date (29)
Scenic View (29)
Special Occasion (27)
See All
Good for Anniversaries (25)
Romantic (22)
Quiet Conversation (18)
Good for Birthdays (14)
Creative Cuisine (11)
Notable Wine List (9)
Business Meals (9)
Worth the Drive (8)
Cozy (8)
Fit for Foodies (7)
Bar Seating (5)
Authentic (4)
Good for Groups (4)
Pre/post Theatre (4)
Casual (3)
Live Music (3)
Local Ingredients (3)
Neighborhood Gem (3)
Great for Outdoor Dining (3)
Waterfront (2)
Comfort Food (2)
Fun (2)
Hot Spot (2)
Late-night Find (2)
Seasonal (2)
Tasting Menu (2)
Vibrant Bar Scene (2)
Disabled Access (2)
Kid-friendly (1)
Great Beer (1)
Handcrafted Cocktails (1)
Healthy (1)
People Watching (1)
Quick Bite (1)
Sunday Lunch (1)
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639 reviews
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vip
 (Las Vegas)·Dined on December 6, 2017

Great view of course. Staff tries to ensure fantastic service.

Tags: Fit for Foodies, Romantic, Good for a Date
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food4
ambience5
service5
value3

 
 (New England)·Dined on December 3, 2017

Set atop the 9 story casino building, Bien Shur is elegant, beautifully decorated and meets the criteria for a special occasion destination. The service is professional and attentive, without being intrusive. The cocktail and wine lists provide many choices, and the food was delicious.

Tags: Good for a Date, Fit for Foodies, Creative Cuisine, Romantic
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food5
ambience5
service5
value3

 
·Dined on November 26, 2017

The experience was very enjoyable.
The service and food were exceptional.

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food5
ambience5
service5
value5

 
·Dined on November 25, 2017

We had a very enjoyable evening. Our waiter was attentive and not overbearung. I had your creme Brule for dessert but I felt like it wasn't enough and the portion was small. Other than that our meal was excellent. We'll be back for sure.

Tags: Good for Anniversaries, Quiet Conversation, Scenic View
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on November 24, 2017

Service was excellent, and we had a table with sunset and city lights views. Noise level was tolerable.
Food was ok. They reimbursed us for the lobster bisque which was really bad. They screwed up the veggie order on my husband's turkey dinner, but they brought him a whole new plate so he had plenty to bring home. (The sweet potato or butternut squash replacement wasn't cooked well enough to eat, so he had to microwave at home). I feel bad because our server was fantastic, but I wouldn't recommend this place. Maybe it was because it was a holiday, but it wasn't packed, so not sure what the issue was.

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food2
ambience4
service5

 
 (Las Vegas)·Dined on November 24, 2017

Once the waiter waited on us (about 15 minutes after being seated) the service, food, and view were execellent.

Tags: Cozy, Waterfront, Vibrant Bar Scene
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food5
ambience5
service4
value4

 
·Dined on November 23, 2017

Loved our Thanksgiving dinner, watched the beautiful sunset and really enjoyed the quiet and peaceful evening.

Tags: Local Ingredients, Fit for Foodies, Disabled Access, Good for a Date, Scenic View, Romantic
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food5
ambience5
service4
value5

 
·Dined on November 23, 2017

Terrible: service, food, setting. Will never go back to this smoke filled hog trough. TERRIBLE!

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food1
ambience1
service1
value1

 
·Dined on November 19, 2017

Our food was amazing. We had the filet mignon and lobster. The martinis were good and the view was nice. We recommend Been Shur to anyone.

Tags: Good for Anniversaries, Special Occasion, Vibrant Bar Scene, Notable Wine List, Good for Birthdays, Good for a Date, Live Music
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food5
ambience5
service4
value3

 
 (New Mexico)·Dined on November 19, 2017

Outstanding. We were seated promptly with our choice of a window table or fireplace. Our server wss helpful but not intrusive. I had the New York strip and it was cooked to perfection. Juicy and tender. The only downside was some gristle. My wife had the pork belly special and pronounced it outstanding.

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food5
ambience5
service5

 
·Dined on November 19, 2017

Bien shur at Sandia Resort has, in addition to the most beautiful, delicious meals, the absolute most breathtaking Southwest view of any dining venue in the area. To watch the sunset on the Sandia Mountains from the 9th floor restaurant is almost a spiritual experience.

Tags: Bar Seating, Special Occasion, Worth the Drive, Good for a Date, Romantic, Good for Anniversaries, Scenic View, Notable Wine List, Quiet Conversation
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on November 18, 2017

Brilliant view of the city. Our server (Kristen) was awesome. Great experience all around - we'll be back!

Tags: Worth the Drive
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on November 15, 2017

The ambience was wonderful. The food was good but not excellent. One of the steaks was supposed to be medium rare and was medium well. The service was a little slow. The wedge salad was really good, as was the wine.

Tags: Quiet Conversation, Romantic, Good for a Date, Business Meals, Good for Birthdays, Scenic View
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food4
ambience4
service4
value4

 
·Dined on November 10, 2017

My daughter and I had the times of our life. It was her birthday and I hadn't spent time with her in a long time. The waitress that served us made it a very special occasion my daughter won't forget it and I will never forget the time that I spent with my daughter that I love so dearly at the place that we both loved. Everybody was so great. The look on my daughter's face was worth a million dollars thank you guys for the most memorable evening ever

Tags: Special Occasion, Scenic View, Neighborhood Gem
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food5
ambience5
service5
value5

 
·Dined on November 4, 2017

Was a first date, ordered prime rib Rare. Came out medium well. My date decided to wait for my "3 minute" tenderloin (That server talked me into). 10-15 mins later, steak finally arrived.
If I'm eating at a Texas Roadhouse, or something like that, don't expect perfection. But as highly recommended as this restuarant came, would've thought they could at least do rare prime rib right.

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food2
ambience4
service4
value3

 
 (New Mexico)·Dined on November 1, 2017

Tasty, yet nothing special food and atmosphere. Prices in top drawer category. Service was caring and mostly attentive. Wine was good. This is our second visit to try again. Last visit this time. Would come again for drinks and appetizer.

Tags: Bar Seating, Quick Bite
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food3
ambience3
service5
value2

 
 (New Mexico)·Dined on October 31, 2017

Great service, food and view. Good wine list, but over-priced (2.5-3 x retail).
Many interesting menu choices. Will probably return.

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food5
ambience5
service5
value3

 
·Dined on October 28, 2017

The food and the ambiance were top notch. The views are spectacular and the lounge has live music starting at 9PM. There are 2 bars upstairs and they have have a great selection off drinks and food . The service was top notch by the staff. Overall it was a great time and we will be returning

Tags: Fun, Quiet Conversation, Live Music, Good for a Date, Healthy, Worth the Drive
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on October 26, 2017

Glacially slow service in the bar as well as dining room. They ran out of white wine glasses. Attempted to serve us another table's food. Very disappointing experience. Too bad, it's a beautiful restaurant.

Tags: Scenic View, Good for a Date
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food4
ambience5
service1
value3

 
 (New Mexico)·Dined on October 26, 2017

Good food and knowledgeable and friendly wait staff. Recommend reservations. Spectacular view

Tags: Good for Birthdays, Special Occasion
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on October 21, 2017

I planned an amazing evening with my girlfriend and it was truly amazing. Our server Adam was nothing short of awesome. He listened that my girlfriend and I were going to share between the two of us and what he did was have the the two dishes split for us. He was friendly, knowledgeable, and attentive. My girlfriend and I had such an amazing evening!!

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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on October 17, 2017

I had a "jumbo" crab cake appetizer which was good, a little dry and crumbly, but tasty, about the normal size (not jumbo). An interesting pre-dressed Bien Shur salad and braised short ribs served with brussel sprouts. The short ribs were very tender and tasty. The service was perfect, right on time and not fussy or intrusive. We had a $48 Concha y Toro chilean cabernet which was very good and was on the low end of the price ranch. For dessert a chocolate/raspberry cake which was good, but average. On the whole, a nice meal, unbelievable view, great service, a a tad pricey overall but the view is worth it.

Tags: Quiet Conversation, Bar Seating, Good for a Date, Worth the Drive, Live Music, Good for Anniversaries, Fit for Foodies, Special Occasion, Notable Wine List, Scenic View, Business Meals
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food4
ambience4
service5
value3

 
 (Boise)·Dined on October 15, 2017

This is the second year in a row where we've celebrated our anniversary at the restaurant. Both times I made the reservation weeks in advance-requested a window view.

Restaurant was unable to honor the request either time. Only downside to our visit.

Tags: Worth the Drive
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food5
ambience4
service4
value4

 
 (Indiana)·Dined on October 14, 2017

We were in town for the Balloon Fiesta and wanted a nice dinner. We made reservations but had to change them at the last minute. Bien Shur was very accommodating on a busy weekend and it was appreciated! Food was outstanding, service was equally stellar! It made our vacation that much better. Afterward we enjoyed some gaming at the Sandia Casino downstairs. A great evening!

Tags: Pre/post Theatre, Good for Anniversaries, Quiet Conversation, Seasonal, Notable Wine List, Scenic View, Worth the Drive, Fit for Foodies, Good for a Date, Romantic, Special Occasion
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food5
ambience5
service5
value5

 
 (Denver)·Dined on October 14, 2017

Waiter never brought bread basket- had to ask. He did stead us away from Prime Rib due to multiple people saying it was tough and sending it back that night; however, two of us ordered pork tenderloin special for $$$$$ medium rare and it was very well done. Waiter didn’t offer to redo, comp a percentage. Nothing but a “gosh sorry”.

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food1
ambience4
service3
value2

 
·Dined on October 11, 2017

My experience with Bien Shur in the early years was outstanding with the quality of food being exceptional and staff very attentive and friendly. Sadly my latest visits have left me less than impressed. The view remains outstanding if you can get a table by the window, and ambiance is still good, but the quality of food for the price has declined over the years. My NY steak wasn't as tender as one would expect and service was just average and not what one would expect in a restaurant of this nature. I would not be able to recommend this restaurant as I have in the past.

Tags: Scenic View
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food3
ambience4
service3
value3

 
 (Sacramento)·Dined on October 11, 2017

Sandia Hotel Resort needs to take a serious look at what they consider Gourmet meals, also the front end staff (greeter) needs to take a course in proper protocol regarding greeting/seating guests. This was our anniversary dinner, not a mention or expression of any acknowledgement although I had made it clear on three occasions that this would be a "special" dinner. The steak I ordered was tough and tough to chew, overall I was greatly disappointed. The saving grace was the view, which was worth the price (overpriced food) by itself.

Tags: Scenic View
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food3
ambience3
service4
value2

 
 (New Mexico)·Dined on October 8, 2017

If I'm going to spend $200 on a meal, I damn sure don't want to see men in t-shirts and ball caps (yes during dinner) tighten up your standards or lower your prices. Seriously.

Tags: Good for a Date, Good for Anniversaries, Special Occasion
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food4
ambience4
service5
value3

 
 (New Mexico)·Dined on October 7, 2017

Food was good as always. Noise was especially loud this night. Also the service was extremely slow and several items were incorrect when served. Waitress was trying hard, but I think she was overwhelmed.

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food5
ambience5
service3
value3

vip
 (Houston)·Dined on September 29, 2017

Overall a nice evening but even with prior notice, this restaurant did nothing i.e., no fanfare for my husband's birthday.

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food4
ambience5
service4
value4

 
·Dined on September 24, 2017

Excellent food! We had an amazing time! We will definitely go there again

Tags: Good for Birthdays, Romantic, Quiet Conversation, Scenic View, Special Occasion, Good for a Date
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on September 23, 2017

Food was lukewarm when served. Had the impression that food had been in the kitchen for too long ready to be served.
Waitress was informed beforehand that we had a concert to catch afterwards but if it wasn't for us chasing the check, we would have missed the opening of our concert.
Disappointing, especially considering dinner at this restaurant is pricey!

Tags: Scenic View
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food2
ambience4
service1
value2

 
·Dined on September 23, 2017

Highly recommend best dinning experience I have had in a long time ❤️❤️❤️

Tags: Special Occasion, Hot Spot, Creative Cuisine, Cozy
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food5
ambience5
service5
value5

 
·Dined on September 22, 2017

Great food. Service was exceptional. Great view of Sandia Mountain.

Tags: Good for Anniversaries, Scenic View
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food5
ambience4
service5
value4

 
 (Los Angeles)·Dined on September 22, 2017

Excellent- ambiance, food, service, view ... The best anniversary dinner that we ever had!

Tags: Sunday Lunch, Neighborhood Gem, Good for a Date
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food5
ambience4
service5
value4

 
·Dined on September 20, 2017

Birthday Celebration for two

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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on September 17, 2017

Service was exceptional and the staff was what we had hoped for. Compliments to the chef for an outstanding and very delightful meal. Thank you

Tags: Scenic View, Authentic, Romantic
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on September 17, 2017

Very disappointing. The food was mediocre and the food presentation was poor, absolutely no color or garnish on the entrees. Also, the food lacked flavor. I ate there three years ago and it was far better. Needs to be kicked up several notches in order to classify this restaurant as a fine dining establishment.

Tags: Quiet Conversation, Cozy
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food3
ambience4
service4
value2

 
 (New Mexico)·Dined on September 16, 2017

Bien Shur offers a spectacular view of sunsets against the backdrop of the Sandia Mountains. For this alone, a visit is worth the effort and the price. During my most recent visit I requested a table with a view in the opposite direction because I see that sunset view daily, and because I wanted to see the lights of the city after dark. I wasn't disappointed.
The food, however, was a disappointment. Previous visits have provided delicious offerings. Perhaps the kitchen was rushed because the room was more crowded than on my previous times there, but my wife and I both characterized our meal as "so-so".

Tags: Casual, Bar Seating, Scenic View, Business Meals
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food3
ambience4
service2
value2

vip
 (Austin)·Dined on September 14, 2017

The view is lovely. The service was attentive. I enjoyed my beet salad and salmon. My date ordered the Prime Rib. He commented it was tough, but had excellent flavor.

Tags: Good for Birthdays, Special Occasion, Good for Anniversaries, Romantic, Good for a Date
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food4
ambience5
service4
value4

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