About Bien Shur - Sandia Resort and Casino

Bien Shur Rooftop Restaurant & Lounge is Sandia Resort & Casino’s distinctive dining option on the 9th floor. The sweeping views are unparalleled in Albuquerque, as is the food. and the service

Close to Home, Far from Ordinary.

30 Rainbow Rd NE
Albuquerque, NM 87113-2156
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Dining Style:
Casual Elegant

Cuisines:
Contemporary American, Steakhouse, Continental

Hours of Operation:
Dinner: Tuesday - Saturday: 5:00 p.m. - 10:00 p.m.
Lounge: Tuesday - Saturday: 4:00pm - Close

Cross Street:
I-25 and Tramway

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(505) 796-7500

Website:
http://www.sandiacasino.com/dining/bien_shur.asp

Entertainment:
Live Entertainment every Friday and Saturday night starting at 9pm

Catering:
Ability to cater functions from 10 Guests up to 100 Guests

Parking Details:
Multiple options for parking - complimentary valet, resort underground lot, large outdoor resort lot. Brand new temperature controlled covered parking

Public Transit:
minutes from the Sandia Pueblo Rail Runner Station running from Albuquerque to Santa Fe, complimentary shuttle to the resort.

Executive Chef:
J. Martin Torres

Private Party Facilities:
Small, intimate private dining room for up to 14 people.

Private Party Contact:
Bill Howley: (505) 264-1408

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Dancing, Entertainment, Fireplace, Full Bar, Indoor Smoking Area, Non-Smoking, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine

Special Events & Promotions:
Make your Reservations now for our Thanksgiving Day Celebration.
Dining from 1pm - 8pm - Reservations highly recommend
Pre-Fixe A la Carte menu will be available only

Bien Shur - Sandia Resort and Casino Ratings and Reviews

5
4
3
2
1

4.1

Overall Rating

based on recent ratings
food

4.3

service

4.3

ambience

4.6

value

3.8

Noise

Quiet

89% would recommend it to a friend

Good for a Date (29)
Scenic View (26)
Special Occasion (25)
See All
Good for Anniversaries (24)
Romantic (20)
Creative Cuisine (17)
Quiet Conversation (16)
Good for Birthdays (13)
Worth the Drive (9)
Cozy (9)
Notable Wine List (7)
Fit for Foodies (7)
Business Meals (6)
Local Ingredients (5)
Bar Seating (4)
Seasonal (4)
Authentic (3)
Casual (3)
Live Music (3)
Pre/post Theatre (3)
Vibrant Bar Scene (3)
Waterfront (2)
Fun (2)
Healthy (2)
Neighborhood Gem (2)
Great for Outdoor Dining (2)
Quick Bite (2)
Good for Groups (2)
Comfort Food (1)
Disabled Access (1)
Great Beer (1)
Handcrafted Cocktails (1)
Happy Hour (1)
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656 reviews
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·Dined 5 days ago

FOR OUR 54TH WEDDING ANNIVERSARY IT WAS A VERY RELAXING AND ENJOYABLE EXPERIENCE .

Tags: Good for a Date, Casual, Creative Cuisine, Scenic View, Cozy
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on January 10, 2018

I am a huge fan of this restaurant but the meal we had that night was by far the worst meal I have had in a fine dining restaurant.
I ordered the fresh pasta with shrimp. The pasta was not cooked; very doughy. The broth or sauce was a gray / green color and was less than appetizing to look at much less eat. My husband ordered the lobster bisque and sea bass and was very ill all night . Maybe they have changed chefs; don’t know.

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food1
ambience5
service4
value1

vip
 (New Mexico)·Dined on January 7, 2018

Been here many times. The sea bass is my go to. It was wonderful as always. My girlfriend had the pasta of the day. Noodles a little mushy and ok flavor.

Love the view. Waiter was a rookie but really trying. No issues.

Great bottle of wine

I'll be back to get my sea bass fix :)

Tags: Good for Anniversaries, Good for Groups, Special Occasion, Creative Cuisine
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food5
ambience4
service4
value4

 
 (Denver)·Dined on January 4, 2018

When I made our reservation, I noted that we were celebrating our anniversary. No one was aware of this until the waiter asked and we told him. Otherwise everything was excellent!

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food5
ambience5
service5
value4

 
·Dined on January 1, 2018

Very pricey, amount of food not enough for what you pay for. Ordered Crab cake as an appetizer and paid $15 for a single small piece, I thought it was a ripoff, I was expecting more food for that price. Over all food had a good flavor but probably won’t be coming back.

Tags: Quick Bite
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food5
ambience5
service2
value3

vip
 (New England)·Dined on January 1, 2018

Meat was over cooked and long delays between courses.

Tags: Vibrant Bar Scene, Special Occasion
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food3
ambience4
service4
value3

 
 (New Mexico)·Dined on January 1, 2018

Food was a little over cooked. Service was excellent!

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food4
ambience4
service5
value4

vip
 (New Mexico)·Dined on December 30, 2017

Good food and views as usual but kitchen was very slow. It was good when it got there but 45 minutes for us and others waited over an hour-- is way too long.

Tags: Good for Anniversaries, Scenic View
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food4
ambience5
service3
value4

 
 (New Mexico)·Dined on December 27, 2017

Our son was visiting from out-of-state and so we wanted a special place for dinner -- this filled the bill, quiet so we could have a good conversation, good food well prepared. Very relaxing and enjoyable evening.

Tags: Good for Anniversaries, Cozy
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food4
ambience4
service4
value4

 
 (New Mexico)·Dined on December 26, 2017

It has been many years since I dined at Bien Shur. Albuquerque has so few fine dining experiences, and I originally booked Geronimos in Santa Fe. Since it was Christmas, and I was hosting an out-of-town friend, I figured I should give the locals a try. For starters, I asked for a red mulled wine which came 20 minutes into the appetizer and was lukewarm at best, and not very spicy. It tasted like box wine with cinnamon topped and thrown in the microwave for a minute. My friend ordered a Cesare salad, but he complained it tasted nothing like a Cesare salad and was very bland. My panko fried shrimp with sriracha sauce was good, but was common and tasted like a Jinja type preparation. On to the main courses, I ordered the buffalo tenderloin wrapped in bacon medium rare. It was lackluster, not very hot and did not have great flavor, despite the $67 price tag and wrapped in a flimsy piece of bacon. My friend ordered the chicken, which was very basic. We drank one bottle of Pellegrino and did not order any wine, nor were we offered any wine. The best part of the meal was my friend's apple tart with rum raisin ice cream. I asked for the pumpkin mousse to go, and wrapped the leftovers. When I got home, the pumpkin mousse was not in the bag. I called, and left a message, but no one returned my call. We walked out the door paying the bill of $172, with a generous tip, which is disgraceful for the quality of food and level of service. The big red flag was there was no one in the restaurant and I can see why. A wiser choice would have been to eat in the buffet, as the level of food and service would have been identical or better. Our server was very friendly, and passed on our comments to the chef, and she told us the chef makes the salad more bland to accommodate the tastes of a wider audience--clearly a chef with no passion for food as art. HUGE DISAPPOINTMENT! Michelen star prices at buffet quality presentation and service is not my idea of a good time.

Tags: Quiet Conversation, Scenic View
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food1
ambience2
service2
value1

 
 (New Mexico)·Dined on December 26, 2017

Excellent evening. All was perfect. Birthday plus Christmas dinner.

Tags: Creative Cuisine, Romantic
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on December 25, 2017

Very special occasion and a real treat to spend time with my wife in an elegant dining facility. Food, Service, ambiance all excellent/.

Tags: Good for Anniversaries, Seasonal
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on December 25, 2017

Excellent all around especially considering number of guests.
Still great service.

Tags: Scenic View, Good for Anniversaries, Cozy, Local Ingredients, Notable Wine List
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on December 25, 2017

What a lovely view! But, the steak which was ordered medium rare, was much more medium, altho the diner said it tasted excellent and did not want to return it. The vegetarian crepe was delicious. We will go back.

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food3
ambience5
service5
value3

 
·Dined on December 25, 2017

Our experience was good: wonderful ambience, competent waitress, spectacular view. Food was a bit overpriced. My only complaint was that the chef didn't seem to know what Rare Plus was! I ordered my New York steak Rare Plus and it came out medium to medium rare. Sent it back and it came out the same--barely pink in the middle! I ate it anyway, it was a good cut of meat and the flavor was good, but I prefer my steak just a bit the other side of RARE. Hello chef?!

Tags: Special Occasion, Romantic, Scenic View, Good for a Date
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food4
ambience4
service4
value3

vip
 (New Mexico)·Dined on December 24, 2017

Even though we had an early dinner reservation and requested a table on the glass with a view, with all the open table tables we were still seated in the corner with barely half a view. I don't know if the restaurant even reads what is on open table or not but I would suggest maybe doing so...

Tags: Neighborhood Gem
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food4
ambience2
service3
value3

 
 (New Mexico)·Dined on December 16, 2017

Great service and awesome food. Servings were plentiful, drinks were great and dessert was decadent. Loved that everything is made on site and fresh. It was perfect

Tags: Good for Groups, Healthy, Special Occasion, Good for a Date, Good for Anniversaries, Creative Cuisine, Bar Seating, Quiet Conversation, Romantic, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (Las Vegas)·Dined on December 6, 2017

Great view of course. Staff tries to ensure fantastic service.

Tags: Fit for Foodies, Romantic, Good for a Date
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food4
ambience5
service5
value3

 
 (New England)·Dined on December 3, 2017

Set atop the 9 story casino building, Bien Shur is elegant, beautifully decorated and meets the criteria for a special occasion destination. The service is professional and attentive, without being intrusive. The cocktail and wine lists provide many choices, and the food was delicious.

Tags: Good for a Date, Fit for Foodies, Creative Cuisine, Romantic
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food5
ambience5
service5
value3

 
·Dined on November 26, 2017

The experience was very enjoyable.
The service and food were exceptional.

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food5
ambience5
service5
value5

 
·Dined on November 25, 2017

We had a very enjoyable evening. Our waiter was attentive and not overbearung. I had your creme Brule for dessert but I felt like it wasn't enough and the portion was small. Other than that our meal was excellent. We'll be back for sure.

Tags: Good for Anniversaries, Quiet Conversation, Scenic View
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on November 24, 2017

Service was excellent, and we had a table with sunset and city lights views. Noise level was tolerable.
Food was ok. They reimbursed us for the lobster bisque which was really bad. They screwed up the veggie order on my husband's turkey dinner, but they brought him a whole new plate so he had plenty to bring home. (The sweet potato or butternut squash replacement wasn't cooked well enough to eat, so he had to microwave at home). I feel bad because our server was fantastic, but I wouldn't recommend this place. Maybe it was because it was a holiday, but it wasn't packed, so not sure what the issue was.

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food2
ambience4
service5

 
 (Las Vegas)·Dined on November 24, 2017

Once the waiter waited on us (about 15 minutes after being seated) the service, food, and view were execellent.

Tags: Cozy, Waterfront, Vibrant Bar Scene
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food5
ambience5
service4
value4

 
·Dined on November 23, 2017

Loved our Thanksgiving dinner, watched the beautiful sunset and really enjoyed the quiet and peaceful evening.

Tags: Local Ingredients, Fit for Foodies, Disabled Access, Good for a Date, Scenic View, Romantic
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food5
ambience5
service4
value5

 
·Dined on November 23, 2017

Terrible: service, food, setting. Will never go back to this smoke filled hog trough. TERRIBLE!

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food1
ambience1
service1
value1

 
·Dined on November 19, 2017

Our food was amazing. We had the filet mignon and lobster. The martinis were good and the view was nice. We recommend Been Shur to anyone.

Tags: Good for Anniversaries, Special Occasion, Vibrant Bar Scene, Notable Wine List, Good for Birthdays, Good for a Date, Live Music
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food5
ambience5
service4
value3

 
 (New Mexico)·Dined on November 19, 2017

Outstanding. We were seated promptly with our choice of a window table or fireplace. Our server wss helpful but not intrusive. I had the New York strip and it was cooked to perfection. Juicy and tender. The only downside was some gristle. My wife had the pork belly special and pronounced it outstanding.

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food5
ambience5
service5

 
·Dined on November 19, 2017

Bien shur at Sandia Resort has, in addition to the most beautiful, delicious meals, the absolute most breathtaking Southwest view of any dining venue in the area. To watch the sunset on the Sandia Mountains from the 9th floor restaurant is almost a spiritual experience.

Tags: Bar Seating, Special Occasion, Worth the Drive, Good for a Date, Romantic, Good for Anniversaries, Scenic View, Notable Wine List, Quiet Conversation
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on November 18, 2017

Brilliant view of the city. Our server (Kristen) was awesome. Great experience all around - we'll be back!

Tags: Worth the Drive
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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on November 15, 2017

The ambience was wonderful. The food was good but not excellent. One of the steaks was supposed to be medium rare and was medium well. The service was a little slow. The wedge salad was really good, as was the wine.

Tags: Quiet Conversation, Romantic, Good for a Date, Business Meals, Good for Birthdays, Scenic View
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food4
ambience4
service4
value4

 
·Dined on November 10, 2017

My daughter and I had the times of our life. It was her birthday and I hadn't spent time with her in a long time. The waitress that served us made it a very special occasion my daughter won't forget it and I will never forget the time that I spent with my daughter that I love so dearly at the place that we both loved. Everybody was so great. The look on my daughter's face was worth a million dollars thank you guys for the most memorable evening ever

Tags: Special Occasion, Scenic View, Neighborhood Gem
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food5
ambience5
service5
value5

 
·Dined on November 4, 2017

Was a first date, ordered prime rib Rare. Came out medium well. My date decided to wait for my "3 minute" tenderloin (That server talked me into). 10-15 mins later, steak finally arrived.
If I'm eating at a Texas Roadhouse, or something like that, don't expect perfection. But as highly recommended as this restuarant came, would've thought they could at least do rare prime rib right.

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food2
ambience4
service4
value3

 
 (New Mexico)·Dined on November 1, 2017

Tasty, yet nothing special food and atmosphere. Prices in top drawer category. Service was caring and mostly attentive. Wine was good. This is our second visit to try again. Last visit this time. Would come again for drinks and appetizer.

Tags: Bar Seating, Quick Bite
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food3
ambience3
service5
value2

 
 (New Mexico)·Dined on October 31, 2017

Great service, food and view. Good wine list, but over-priced (2.5-3 x retail).
Many interesting menu choices. Will probably return.

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food5
ambience5
service5
value3

 
·Dined on October 28, 2017

The food and the ambiance were top notch. The views are spectacular and the lounge has live music starting at 9PM. There are 2 bars upstairs and they have have a great selection off drinks and food . The service was top notch by the staff. Overall it was a great time and we will be returning

Tags: Fun, Quiet Conversation, Live Music, Good for a Date, Healthy, Worth the Drive
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on October 26, 2017

Glacially slow service in the bar as well as dining room. They ran out of white wine glasses. Attempted to serve us another table's food. Very disappointing experience. Too bad, it's a beautiful restaurant.

Tags: Scenic View, Good for a Date
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food4
ambience5
service1
value3

 
 (New Mexico)·Dined on October 26, 2017

Good food and knowledgeable and friendly wait staff. Recommend reservations. Spectacular view

Tags: Good for Birthdays, Special Occasion
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food5
ambience5
service5
value4

 
 (New Mexico)·Dined on October 21, 2017

I planned an amazing evening with my girlfriend and it was truly amazing. Our server Adam was nothing short of awesome. He listened that my girlfriend and I were going to share between the two of us and what he did was have the the two dishes split for us. He was friendly, knowledgeable, and attentive. My girlfriend and I had such an amazing evening!!

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food5
ambience5
service5
value5

 
 (New Mexico)·Dined on October 17, 2017

I had a "jumbo" crab cake appetizer which was good, a little dry and crumbly, but tasty, about the normal size (not jumbo). An interesting pre-dressed Bien Shur salad and braised short ribs served with brussel sprouts. The short ribs were very tender and tasty. The service was perfect, right on time and not fussy or intrusive. We had a $48 Concha y Toro chilean cabernet which was very good and was on the low end of the price ranch. For dessert a chocolate/raspberry cake which was good, but average. On the whole, a nice meal, unbelievable view, great service, a a tad pricey overall but the view is worth it.

Tags: Quiet Conversation, Bar Seating, Good for a Date, Worth the Drive, Live Music, Good for Anniversaries, Fit for Foodies, Special Occasion, Notable Wine List, Scenic View, Business Meals
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food4
ambience4
service5
value3

 
 (Boise)·Dined on October 15, 2017

This is the second year in a row where we've celebrated our anniversary at the restaurant. Both times I made the reservation weeks in advance-requested a window view.

Restaurant was unable to honor the request either time. Only downside to our visit.

Tags: Worth the Drive
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food5
ambience4
service4
value4

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