What a wonderful place. The view of the mountains and surrounding area is spectacular and it showcases Albuquerque beautifully. We will definitely go there again for another special occasion.
I loved every aspect of the restaurant. I’d come back many times more.
Food was delicious & our server, Vincent, was excellent!
Bien Shur is a great place to celebrate a special occasion, in this case my spouses ' birthday. The service was excellent and the view of the Sandia Mountains and Albuquerque from the lounge and restaurant set the mood. We began the evening with an agave Bien Shur margarita in the lounge. For dinner at a window table, we split the Baby Wedge Salad and, for the main course, each ordered the chef's special Steak and Frites. The steak was delicious, as tender as a filet, and was served medium rare. The frites were served with truffle butter and had an excellent taste. We were too full for desert, but were treated with a truffle which came with our bill. A glass of the Joseph Carr cabernet was a perfect complement to the steak. We will keep Bien Shur on our list for special occasions.
Got off to a little bit of bad start. Host had difficult time seating guests, not sure why, restaurant at that time rather empty. Slow to get service in the lounge as we waited for our table. Once seated, our waitress was slow to acknowledge us and to get drink order. She explained they were short handed. Hate to hear that because it’s management’s problem, not mine. Then we wondered I’d the meal and later service would be poor. Things got much better quickly, with very nice appetizers. Our meal arrived quickly enough, great presentation, flavor and follow up from wait staff. Was not hurried through the meal so we thoroughly enjoyed the atmosphere and the overall experience.
My husband and I had a late Valentine's dinner and it was wonderful! I was worried the view wouldn't look as great at night versus at sunset, but the city lights and huge windows were amazing! Our waiter was so professional and friendly, plus could handle and dish back polite sarcastic banter :) we met the chef after he crafted the most delicious tomahawk steak and lobster mac and cheese! Totally going back as often as we can justify :)
Loved the fish dish—Chilean sea bass- wonderful and the view is gorgeous!!!!!???
Allison, our server, was outstanding. First class service all the way!! WE enjoyed the view of the Sandia Mtns, golf course, etc! Sandia seems to be a well managed casino . We will come again for sure!!
The food and views are good. The service was actually below what I'm used to at this price point but not bad. This made for a poor value but still a good meal. Other visits have been better in the past but was honestly disappointed as this was a Valentine's Day meal. It might be awhile before we try again.
David is the best server in town. He made our night!!!
Overall good time and food...crab cake was a little salty, steak and lobster bisque was good.
This is a fabulous place for fine dining. The views are spectacular. The food is amazing and the staff is very attentive.
Very unhappy. Beautiful steak was over salted. Sauce ruined the rest of the steak's flavor. Potatoes tasted like I was eating bacon. Fried beats crunched all over the table when I tried to cut into them. Service lacked class when asking what I wanted to drink, eg. "Do you want some fresh sparkling water (ie pay more money for water) or just plain tap (implying you are cheap if you order this)?" Service was slow and extremely inattentive, eg. water glass was empty too long and too often. Not the type of service or dinner I would expect when attending such a high ranking establishment. Considering the bill amounted to $175 for two people for this service and food, I will not be coming back for dinner.
Local favorite of ours. Great service, excellent steaks, and wonderful views make this a routine venue for us.
FOR OUR 54TH WEDDING ANNIVERSARY IT WAS A VERY RELAXING AND ENJOYABLE EXPERIENCE .
I am a huge fan of this restaurant but the meal we had that night was by far the worst meal I have had in a fine dining restaurant.
I ordered the fresh pasta with shrimp. The pasta was not cooked; very doughy. The broth or sauce was a gray / green color and was less than appetizing to look at much less eat. My husband ordered the lobster bisque and sea bass and was very ill all night . Maybe they have changed chefs; don’t know.
Been here many times. The sea bass is my go to. It was wonderful as always. My girlfriend had the pasta of the day. Noodles a little mushy and ok flavor.
Love the view. Waiter was a rookie but really trying. No issues.
Great bottle of wine
I'll be back to get my sea bass fix :)
When I made our reservation, I noted that we were celebrating our anniversary. No one was aware of this until the waiter asked and we told him. Otherwise everything was excellent!
Very pricey, amount of food not enough for what you pay for. Ordered Crab cake as an appetizer and paid $15 for a single small piece, I thought it was a ripoff, I was expecting more food for that price. Over all food had a good flavor but probably won’t be coming back.
Meat was over cooked and long delays between courses.
Food was a little over cooked. Service was excellent!
Good food and views as usual but kitchen was very slow. It was good when it got there but 45 minutes for us and others waited over an hour-- is way too long.
Our son was visiting from out-of-state and so we wanted a special place for dinner -- this filled the bill, quiet so we could have a good conversation, good food well prepared. Very relaxing and enjoyable evening.
It has been many years since I dined at Bien Shur. Albuquerque has so few fine dining experiences, and I originally booked Geronimos in Santa Fe. Since it was Christmas, and I was hosting an out-of-town friend, I figured I should give the locals a try. For starters, I asked for a red mulled wine which came 20 minutes into the appetizer and was lukewarm at best, and not very spicy. It tasted like box wine with cinnamon topped and thrown in the microwave for a minute. My friend ordered a Cesare salad, but he complained it tasted nothing like a Cesare salad and was very bland. My panko fried shrimp with sriracha sauce was good, but was common and tasted like a Jinja type preparation. On to the main courses, I ordered the buffalo tenderloin wrapped in bacon medium rare. It was lackluster, not very hot and did not have great flavor, despite the $67 price tag and wrapped in a flimsy piece of bacon. My friend ordered the chicken, which was very basic. We drank one bottle of Pellegrino and did not order any wine, nor were we offered any wine. The best part of the meal was my friend's apple tart with rum raisin ice cream. I asked for the pumpkin mousse to go, and wrapped the leftovers. When I got home, the pumpkin mousse was not in the bag. I called, and left a message, but no one returned my call. We walked out the door paying the bill of $172, with a generous tip, which is disgraceful for the quality of food and level of service. The big red flag was there was no one in the restaurant and I can see why. A wiser choice would have been to eat in the buffet, as the level of food and service would have been identical or better. Our server was very friendly, and passed on our comments to the chef, and she told us the chef makes the salad more bland to accommodate the tastes of a wider audience--clearly a chef with no passion for food as art. HUGE DISAPPOINTMENT! Michelen star prices at buffet quality presentation and service is not my idea of a good time.
Excellent evening. All was perfect. Birthday plus Christmas dinner.
Very special occasion and a real treat to spend time with my wife in an elegant dining facility. Food, Service, ambiance all excellent/.
Excellent all around especially considering number of guests.
Still great service.
What a lovely view! But, the steak which was ordered medium rare, was much more medium, altho the diner said it tasted excellent and did not want to return it. The vegetarian crepe was delicious. We will go back.
Our experience was good: wonderful ambience, competent waitress, spectacular view. Food was a bit overpriced. My only complaint was that the chef didn't seem to know what Rare Plus was! I ordered my New York steak Rare Plus and it came out medium to medium rare. Sent it back and it came out the same--barely pink in the middle! I ate it anyway, it was a good cut of meat and the flavor was good, but I prefer my steak just a bit the other side of RARE. Hello chef?!
Even though we had an early dinner reservation and requested a table on the glass with a view, with all the open table tables we were still seated in the corner with barely half a view. I don't know if the restaurant even reads what is on open table or not but I would suggest maybe doing so...
Great service and awesome food. Servings were plentiful, drinks were great and dessert was decadent. Loved that everything is made on site and fresh. It was perfect
Great view of course. Staff tries to ensure fantastic service.
Set atop the 9 story casino building, Bien Shur is elegant, beautifully decorated and meets the criteria for a special occasion destination. The service is professional and attentive, without being intrusive. The cocktail and wine lists provide many choices, and the food was delicious.
The experience was very enjoyable.
The service and food were exceptional.
We had a very enjoyable evening. Our waiter was attentive and not overbearung. I had your creme Brule for dessert but I felt like it wasn't enough and the portion was small. Other than that our meal was excellent. We'll be back for sure.
Service was excellent, and we had a table with sunset and city lights views. Noise level was tolerable.
Food was ok. They reimbursed us for the lobster bisque which was really bad. They screwed up the veggie order on my husband's turkey dinner, but they brought him a whole new plate so he had plenty to bring home. (The sweet potato or butternut squash replacement wasn't cooked well enough to eat, so he had to microwave at home). I feel bad because our server was fantastic, but I wouldn't recommend this place. Maybe it was because it was a holiday, but it wasn't packed, so not sure what the issue was.
Once the waiter waited on us (about 15 minutes after being seated) the service, food, and view were execellent.
Loved our Thanksgiving dinner, watched the beautiful sunset and really enjoyed the quiet and peaceful evening.
Terrible: service, food, setting. Will never go back to this smoke filled hog trough. TERRIBLE!
Our food was amazing. We had the filet mignon and lobster. The martinis were good and the view was nice. We recommend Been Shur to anyone.