Being that my boyfriend and I are both servers in restaurants, we are never rude guests or too picky when we dine out. But, this was absolutely unacceptable. I've never been this upset at a restaurant before, and being that it was my birthday dinner, only made me more upset. Very bad experience which ruined my birthday that I was so excited for. I wrote a note below explaining just the gist of the night. Much more had happened, but I am not given enough room to write.
We came in for our reservation a little early because we like to get vibe on a place before we sit at our table and that is where we met Matt. Matt was our bartender and he took excellent care of us and even stopped by our table later to check on us. The hostess treated us like VIP's and gave us a beautiful booth in the middle of the dining room. Our servers were colorful and knew the menu really well which was very helpful because we like to eat and are not afraid to "over indulge" a bit. We started with guacamole, and then ordered the tacos, ceviche, and lobster quesadilla of which we ate every last bite. When dinner came we ordered the braised pork and a rib eye steak. Both were superb! The braised pork was so tender you could eat it with just a fork and the sweet potatoes. The steak was cooked perfect and seasoned to perfection. Of course we had dessert which was a fluffy and sugary churros and a fried banana ice cream plate ... it was unreal! Great experience, food, wine and cocktails!
The place had an unpleasant odor, food was mediocre. We ordered two different appetizers and they both had some squiggly topping, weird. Ordered a steak medium rare, it came out rare, we sent it back and came out slightly overdone and somewhat tasteless.
Would never go back or recommend it.
Salmon was great!
Service was horrible. It took the gentleman too long to ask for our order. Another table's guacamole and chips was brought to our table but we told the waiter we had not ordered it. Immediately after that, our waiter set down a wine glass and poured red wine from the bottle- which we also had not ordered. Brought out order of bread "on the house" to make up for it. The food saved this dining experience! We ordered ceviche and linguine pasta-- delicious! Service proved to be poor again, took too long to get the check :(
The location the beauty and the food were fantastic! We had an issue with the servers though. We tried to request several other items but the servers forgot and did not come back for at least 20 minutes. We requested another form because the one on the table had food on it and instead the waiter switched it from an empty table instead of getting it washed. It was just too bad. I'm sorry....but the food was great!
Liam, our waiter, was fantastic! The scallops are the best in town. The Beso saladis simply elegant. Chicken taco was delicious!
Food is good and love the decor. The service leaves a lot to be desired. Had reservation for six but wasn't seated until 6:20. The place had just opened. Sat at bar to order drink. Bartender could only work with one customer at a time and was slow and no customer interaction. When finally seated the waiter was all about taking our order and little about customer service. Had little knowledge about the menu. Wait staff kept bumping against chair back during our dinner. Wtf? There's plenty of room but they acted like the chair was in the aisle-it wasn't. Disappointed.
The small plates were delicious and the bartender was extremely attentive.
Service was soooo slow... Food was amazing. But the service ruined everything.
Sad and disappointed.
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