Besito Mexican - Chestnut Hill
We were at dinner for an early bird before going out shopping for the evening. A guest with a big dog (not labeled as a service dog) came in and was seated near us. Meanwhile there was noone in the restaurant at 5pm. The dog was yelping and the staff at Besito were playing with the dog and shaking his hand, touching his face, etc. This dog was NOT labeled as a service dog so the staff should have treated the dog as if he were working. On the way out the guest in his wheelchair ran over the dog's paw so the dog yelped and cried. The whole Besito team did nothing to assist or make this a better experience for those of us ignoring the 'working' dog.
Food and service were terrific. Had a very nice Mothers' Day dinner. We will return.
Our main entree came out burnt. They did make up for it with a complimentary appetizer.
Food was delicious!!! Service
And atmosphere was perfect!!!! Looking forward to going back here very soon! Tableside guac is a must!
Great atmosphere. Food was amazing (highly suggest table side guac)! Waiter was always making sure our waters were filled and we had everything we needed. I will definitely be back!
The room is very comfortable, but the music played can be very loud even in the dining room. Though the atmosphere is warm and friendly, the service staff often seems rushed. I do appreciate that they do not try to rush your service, it it would be nice if they relaxed into the vibe of the room. The food is good but could have a little more flavor.
Another excellent meal, this time it was a small family gathering on Cinco de Mayo. Food was excellent (and appropriate to the day) with much holiday spirit. The margarita de casa was great, too. 3 of the 4 of us had it and we all enjoyed them. The skillet meals were great, as were the chile rellenos (not breaded and fried - way better)
Service was upbeat and attentive. And they handled dietary restrictions expertly.
This place was great! food & drinks were delicious! It was pretty busy so the service was a little slower but everything was worth the wait.
After eating at Besito with a friend, my wife was so pleased that she insisted that we return . The restaurant was attractive and we were seated immediately. All of the staff was friendly and helpful. Although the menu was a little limited, each selection showed thought and variety. The food was fresh and everything we ordered was delicious. The serving were large . Neither of us could finish our entree. Although we did not drink, the selection of alcohol appeared more than adequate.
Never disappoints. Food and service always consistently the same...excellent. Table side guacamole is one of our go to items. Everything I’ve had on the menu has been very good. Fresh, hot, and great flavor. Will be back soon.
What a wonderful experience. Table side guacamole is a must! Service was prompt and food was served quickly. We had a few different kinds of tacos and they were delicious. We were seated quickly and glad we had a reservation as many people were waiting for tables. This place is always busy and that speaks volumes to the service and quality of food.
The food was quite good. The service was lousy. There was upselling at every single moment. Every drink order or food order -- the waiter kept trying to up sell us -- and our kids!
The service was otherwise terrible as well. We had to ask for more water, more chips, etc. The guy more or less told us that he wasnt telling us about the Churos because he wanted us to order more expensive desserts.
What a racket. Good food. Terrible experience
We love the food and the service is wonderful!
Best tableside guacamole & Mango Margarita !
All good. Nice menu selections meeting all needs from teens to grandparents. Service was attentive without being overbearing b
Our waiter was ok - had to ask for items several times until we got them.
Out server was great. Wish they had combination plates.
Great place will def return
I loved the food, the lovely ambiance including a level of sound that allowed us to talk. I must say that the margarita was disappointing, not much taste, and by that I don't mean the mix. I asked for it without and there was little taste of tequila or the liqueur. We'll just order wine next time.
The food was good and served quickly but the waiter was obnoxious -- constantly trying to upsell before, during and after lunch. Annoying.
Ordered the halibut over cauliflower rice and roasted corn with a mole sauce. It was awesome. Would definitely recommend.
Another great meal at Besito! We keep coming back and are never disappointed.
Table side guacamole starts off our meal perfectly!
It was our second time at the reataurant and this time it was simply TOO loud. Food good. Service without much enthusiaism. And loud!
Wonderful ! Starting with guacamole made at your table. The food was amazing and the staff couldn’t do enough to make you feel at home. A neighborhood gem !
Wanted to like this place... but no. The ambience is lovely, very attractive interior. The service is attentive and good. The margarita was... OK. Nice selection of tequilas, and the margarita was... fine. The problem is the food...
Tableside guacamole simply was not very good. Way too much cilantro (and I like cilantro...), which gave it a leafy texture (not appetizing), and it was lacking in flavor. The salsa provided with the chips was tasty, but ridiculously small. Like, it was enough for maybe 4 chips.
The entrees... the iron skillet tacos were very mediocre. The portion was small, the meat was caked in a cheese that when the dish hit room temperature was not appetizing, and the chicken was charred. I like smoky... but this really was just burnt. One of us had the shrimp special... which basically was a shrimp fajita, but with the shrimp in a scampi-like sauce. THIRTY-ONE dollars. A ridiculous price for a dish with a half-dozen unimpressively sized shrimp.
We had high hopes, but we won't be back.
Great place, great service, great food. Thank you!
Great food and ambiance. Will go again son!
Gracias! We can't wait to have you back!
Food quality waning
I loved it!! The Guac is amazing!! The food was delish and our server was great. Overall, it was a great vibe.
Thank you for the positive feedback! The guacamole is definitely a must! We can't wait to have you back again soon.
Not a good choice for Dine out boston. Price is the same without Dine out
Always a great experience...the best margaritas and guacamole in the state!
I’m a frequent patron at Besito. Love their Besito margarita and table side Guacamole is a must. They really have the best shrimp taco, tried at many places but they are the best. Fried shrimp is crispy on the outside yet tender inside! So good! All the main courses are delicious, can’t go wrong
Mary, We are so glad to hear that you are a frequent guest and love Besito! Thank you so much for the compliments!
For being a chain the food has a very authentic flavor. Loved it
Que bueno! Thank you for the feedback!
Love the food, atmosphere and vibe!
It is a great place to go to get healthy, authentic Mexican food
Thank you for the kind words! We appreciate the positive feedback!
Not sure if there’s a new chef but el dorado wasn’t as good as it normally is!!! Guacamole was amazing!!!
It was good in general, but I feel it is overpriced for the food you get.
Maybe the something was off as we have heard a lot of wonderful things about Besito. However, our food was not very good. Everything tasted a little burnt and overcooked. Even the drinks were nothing special. It was early in the evening on a Friday and the place was still filling up, so it was not too noisy and the service was fine. We cannot understand the good reviews and would give it another chance if one dish was less than ideal but all four of our dishes were items we would never order again.
I was not sure where to reflect this negative feedback in my rating - but the ladies bathroom had a terrible sewage smell. Really awful. A deterrent to want to visit it a second time - we went to the bathroom in the mall after we finished lunch rather then go in again. And the last time I was at Besito, my experience was the same - I had forgotten about it - but it immediately came back to me. Something should be done.
Always a great meal at Besito - no matter what you choose.
Always a great meal. Consistently good. Authentic flavors and outstanding customer service.