Worst service of any restaurant I’ve been to in Winston
I dine out a lot and will NOT go back here
Had to keep asking other servers to send our server
Food was brought out late and cold
A surprise to find in downtown Winston Salem. Delicious food and wonderful atmosphere.
Corey our waiter was outstanding! The setting is fantastic and the food is delicious! We traveled 75 miles to dine at Bernandin’s and it was most definitely worth the trip!
We love going there. Food is always so delicious. The wait staff is unreal. Wonderful. Very friendly.
Great Food. Great Service. Awesome Atmosphere. One in our party had a medical emergency and the staff was so helpful and accommodating. This was my first visit since it became Bernardin's. I will return.
We loved our dinner. We went for a Birthdsy celebration and sat outside under the lights and it was great.
Server was not very friendly. Manager was borderline rude to our guest. Food was bland.
Always one of our favorites!!! A must if you’re in Winston-Salem, NC!!!
Server and staff made us feel a bit rushed. Food had good flavor, moderate portions; could have been served hotter. Staff smoking on/near the porch, and we were near the door, so the smell was very overpowering. Lots of kitchen noise (lots of broken glass!) heard during our meal. I might try brunch/lunch to see if the overall experience is better, but I wouldn’t go out of my way.
Was the perfect place for a business dinner. Food was excellent!
Very good, but the menu does not seem as good as it once was. Not sure if there has been a chef or ownership change. Don’t get me wrong. Still very good.
We celebrated Valentine’s Day by having dinner with some friends. The restaurant was busier than usual and either the staff hadn’t been trained to handle the volume or the management didn’t have enough staff on duty. The waiter told us (multiple times) how busy he was and was rather brusque throughout our meal. The food was delicious though.
I’ve been to Bernardin’s on regular nights and the service was impeccable.
We ate Valentines dinner. The meal choices were excellent with several local options. The service was very good. Would recommend this restaurant I’m highly.
Valentines Day. Food was great, waitress was nice and experienced.
Exceeded our expectations. Steak was great and probably the best Ranch dressing I’ve ever had. Only minor negative was the small steps leading to the second floor (especially for my wife in high heels...lol). This is the first time I’ve eaten at their new location. Ate many times at the old location and the food was just as good now or possibly better. I have already recommended this to many of our friends.
Great food, great service and impressive wine list. The menu is very creative and everything was done to perfection. Looking forward to spring and dining on the covered patio while enjoying the fire pit.
The scallops and filet mignon were cooked perfectly. Our server was excellent.
Reserved for special occasion. Scallops were outstanding as was waiter. But we asked for a quiet table upstairs and not only got placed downstairs in a crowded noisy room but the waitress for the table next to us was literally obnoxious. For 20+ minutes she used her loudest voice to talk with her customers - yelling her remarks, laughing like a buffoon, inappropriately telling jokes. She did this without regard for us and despite the fact that we were obviously upset as we could NOT talk at all above her and we made sure she knew it by staring at her. Even our waiter looked at her multiple times in an attempt to shut her up. But she couldn't have cared. We came away with headaches, and she literally ruined out meal. $150 outlay for a terrible evening. We did call to complain and while the manager apologized for her rudeness, he made no effort to compensate us for our ruined evening and never even said - give us another chance...we'll make it right. I for one won't be coming back.
Our first visit. Fantastic service from Monica. Delicious food. Cozy feeling.
Portions are small so we each ordered dessert and still left hungry. Our bill was 100.00 for the two of us, so would expect to not be hungry. Other restaurants nearby with same attributes are a better value.
Outstanding meal on both occasions that I have dined there. Highly recommended.
Wow, what a hidden gem! The food was outstanding! Great selection and presentation. The entrees and sides were very unique and delicious! Our new favorite!
My wife and I went on a Wednesday night as a date and catchup to celebrate our birthdays. There were two business parties in the larger dining area, but the host offered a cozier adjacent room that buffered us from most of the noise. The food was excellent as well as service from Monica who steered us to a recommended wine. We don't typically eat desserts, but the chocolate cake is a must. Bernardin's is one of our favorite restaurants in WS and we haven't been disappointed yet.
A recommendation. If you wish a quiet experience for two, you may wish to try a weeknight when optional seating is available. These old taverns have small rooms with hard walls, floors, and ceilings. It's easy for your conversation to be overwhelmed when crowded or having adjacent parties of 4 or more. Plan your night accordingly.
Great food, dining experience being a historical home made dining a little cramped..
The food, as it always is, was quite excellent. The ribeye my husband ordered was perfectly prepared and the grouper I ordered was delicious. Monica was an attentive server and very knowledgeable about the menu.
I went here for the Big Eat with the special being 1/2 off the Sauteed Brie Stuffed Chicken. It was easy to make a reservation, did not wait to be seated. Was sat in a small room with two other couples but was not too loud or as bad as I expected. The food was presented beautifully and was very delicious! The waitress was nice to us but a little snappy with her co-worker in front of us. This place is in a beautiful old house and I would definitely come back. I do recommend this place!
Great food and service. Waitress did everything to make our date a nice experience.
Other customers annoying. They complain about this great place. They should go back to New York.
Went to restaurant for husband's birthday. The location was perfect. Very old house and had that special charm. As soon as we walked in we were taken to our table which was in a room upstairs. The restaurant was full, but the room we had dinner in was empty. Very private.
Meal was great. Service good. Would definitely go back.
Always have a great meal and a great experience at this restaurant.
The food was amazing! Fantastic wine menu and our meal was delicious!
Food was very good. Some interesting preparations. Service was adequate but lackluster. Didn't feel that server went out of her way to make sure we had a good experience.
The calamari was perfectly cooked and delicious as was my medium rare filet. Good service.
Glad we were able get a reservation for New Year"s Eve dinner. Service with a smile, is always wonderful. Wine recommendation was spot on. Indoor dining setting, in my opinion, is too crammed. We'll have to go back to check out the "Patio" dining experience, once the weather warms up. Upscale pricing. & good quality food, not too bad. We had a nice family dinner. Thank you!
Bernardin' s is always perfect in every way. It is without a doubt my favorite restaurant in the Triad. Wonderful!!!
We were a little bit disappointed in the service. Also when the bread was delivered to the table there was on 2 rolls for 4 people. The waiter decided to discuss the specials between two tables and it was as hard to hear. I wish he would have delivered the special to individual tables and showed more excitement when describing. The food tasted awesome.
Delicious! One of the best meals I have had in the triad since moving here 4 years ago.
I would have liked better customer service when I called with a question. The gentleman that answered was curt and a bit rude but eventually answered my question; which was simply confirming my reservation.
Everyone there was seated upstairs while the dining room downstairs was empty with the lights turned off I am elderly with asthma and the stairs were very hard for and on me to manage. My friends food had to be returned and the room was so loud with noise and chatter we could not hear each other’s conversation. The experience was not enjoyable at all and both of us said going down those narrow uneven steps we would not be returning. And the walkway from the parking lot to the front door. Is a lawsuit waiting to happen.
The best restaurant in Winston-Salem, always interesting flavor combinations.
We had been to Bernardin's for lunch and decided to try it for my husband's birthday and the restaurant far exceeded our expectations. My husband had the kangaroo and I had the duck - both equally delicious! The owner/chef came around to discuss how the meal tasted and one could tell, he was very interested in the voice of the customer. Would recommend this restaurant for any special occasion - don't wait to try it!