The service was poor, the server did not know the menu. The quality of the food was very average - bland with average cooking techniques. The price was too high for what you get. Basically Ben's lower their prices and quality of food with their move to north veterans. So, now its just over price average food. Many better restaurants in Columbus.
They accepted my reservation but the restaurant was closed when we arrived!
Food was not prepared as requested (no butter or oil) and took forever. When it arrived it had a ton of butter and a hair. I sent it back. Took forget to get a new order. As I expected, they brought the same meal out loaded with butter and salt. I ate it because at this point I was hungry and needed to leave. I told the waiter my extreme disappointment. As I left the cook gave me nasty looks and shook his head in disgust. They gave me $3 off for a lobster dinner. I will never ever go back.
My wife and I visited Ben's Chophouse on Valentine's Day. My wife's Lobster Thermidor and my Ribeye Steak were delicious. As for sides, the sautéed green beans, baked potato, and sweet potato fries were quite tasty. Our service was second to none. Our waiter, Miguel, took exceptional care of us. We had no wait time to get seated and ate on Valentine's Day Dinner in only an hour's time! This app is awesome! We enjoyed our visit to Ben's Chophouse and will return again.
Our waitress was awesome and the food was delicious.
Not a lot of seasoning but good quality.
Have held two group events at Ben's. Outstanding experience both times.
We had a group of 10 and a reservation. Our table was ready and our waitress promptly took orders. Warm rolls were served and were very good. One dinner included the wrong vegetable which was quickly corrected. Steak and fish dishes were especially good. We couldn't resist sharing creme brûlée and coconut cream cake, both we're excellent. The restaurant was very empty because a major storm was in progress (we had a great lightening show) so it's impossible to know how the noise level, etc would be on a busy night.
Manuel, was an Awesome server. Great Service he made our night so Wonderful!
Hostess that seat us that was pregnant was very rude and abrupt I nearly left.
Food was great ( Seafood options was great) Loved the spinach and crab dip.
Nice atmosphere, live entertainment was great..... )
We will be back
We have had our Holiday party here 3 or 4 times, this was the worst, we will never go here again. We had reservations, our table wasn't ready, they kept waiting for another party to leave, our menu's had the wrong specials in them, our food for the majority of us was cold, and the food came out so slow to everybody, we only had 1 server for our party. Don't waste your time or money.