Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Amazing , food , atmosphere, good service
The chef we had this time was a little too “low-keyed.” We usually have a good time at the time with the other people because the chef gets everyone engaged. This time he just went through the motions. The chef is usually the “headliner” of the show and it’s up to them to put on a good performance. I don’t feel like this one did. Although the food was good, it was kind of disappointing, especially because we were there for a special occasion.
Chef and food so good! Server this time was slow and forgot your drink and food order. Had to wait for drinks throughout dinner. Too many people on table. There should be no more than 7 people to a table. It is usually 8 or 9, way to many. You can barely move to eat or drink. That is the only thing I don't like, everything else is so good.
Horrible customer service from the hostess! Rushed to place our order. They separated our party purposely. Not enough food for your money. And the portions are very small.
Go to Wu’s House instead you will be impressed!
Good food, show and service!
Great food, helpful staff.
Today it’s Thursday and Benihana was packed. We couldn’t believe how busy the restaurant was on a Thursday night. We decided to eat in the Sushi Bar/restaurant. Jenny was outstanding and she was working hard to keep everyone happy. Wonderful service. I had Chicken Teriyaki with Chicken Fried Rice and my husband had the Sushi/ Sashimi plate which was amazing. 8 pieces of Sashimi and Sushi each. My onion soup and salad were excellent too. Thank you Jenny
Everything was good except that there are no substitutions with the meal options, 3 people in our party do not eat seafood and shrimp was the appetizer.
Great as usual !
Our experience was very bad. We love going to benihanas and we took some friends for their first time. Not a good experience.
We had made a reservation for five and ended up waiting 20 minutes past our designated time. Then when they seated us, they squished 9 people in to our table (5 of our party and two other couples) at a table that can really only handle 8. Unfortunately, this meant we couldn't get close enough to the table to eat properly because there was no room. Also, when we ordered drinks the first round took 20 minutes to arrive and was missing one (after waiting 20 minutes to even place an order) and the second took 30 minutes and arrived as we paid the check. Just too busy and too chaotic - wish they would just limit the number of customers to something they can handle. Because it was so busy, the chef didn't do any of the traditional tricks or skills and just tried to cook as fast as he could which was a bit disappointing. But, the food was delicious as always!
I would not recommend this restaurant to anyone. My family and I came to celebrate my mother in law birthday. This was her first time and she was excited about coming. My husband and I usually go to the one in Lombard which is fantastic but they didn’t have any reservations time that fit us. Wheeling location was horrible experience. Our bill was almost $300 and we would have been better off at a fast food place. No seasoning, not a lot of food, the food was tough, space at the table was tight and not enjoyable. The cook didn’t interact much. Overall, the worse experience
Great time, awesome food, great show
Enjoyed our experience, went for a business meal with 8 of my co-workers and they had no trouble taking care of all our needs! Thank-you
Our chef was horrible, no emotion, did not entertain like others chefs have done for us in the past. My wife asked for her meal to be cooked medium rare and it was completely rare. When we asked for the chef to put it back on the grill he literally refused and said she would have to wait until he was done cooking everyone else's food. It was my daughters 20th birthday and I can tell you I was not impressed at all. Plus, they have to fix their ventilation system over the cooking area. The smoke and grease was blowing in my wife's and mine the entire time. Will not go back. Tsukasa in Vernon Hills is much better. Highly recommend.
Benihana never disappoints. Good food. Kids loved it too!
Great as usual!
Great Valentine's Day dinner celebration! Food was delicious, but it is pricey.
I brought my daughters and girlfriend to the wheeling bennihana. We were seated promptly and service was fast. The chef cooked our food really well. I will say it seemed like we were rushed after the chef was done to finish our meal, and pay our bill and leave. But other then feeling rushed and the chef maybe just doing the minimum of what he would normally do show wise..we had a great evening and would consider coming again on a less busy night
Benihana was absolutely amazing. The food is delicious! Service was great. I will most certainly be back. I love this place.
Service was good.
It was a nice evening - although we had a group of six and was hoping for our own table. Our cook wasn't very fun - his show was not great, and didn't speak english, so we were unable to communicate. Food was ok.
Never disappoints. Food is great, service is great. Wife and daughter love the show.
Great As always
Great restaurant that I live to go to once very two weeks and the food is always delicious
Mad dope homies because the guy did the stuff with the food nah mean?
Took my daughters there for a fun dinner out. My one daughter is a super picky eater but loved the Hibachi!!! Just a fun, special place to take the kids!
Great food, excellent customer service, fast service, I love this restaurant
Excellent food, and service!
Really enjoyed our dinner
Yummy musashi style cooking!
Great food, chef was great, but recommend bringing a full party so you don't need to sit with others who don't have much energy!
Great for kids' birthdays! And they're great even with allergies!!
We were attending our daughter’s 8th birthday dinner. The server was quite inattentive and we had multiple instance when we had that needed to be bussed with no one in sight. The chef although pleasant did NOT perform any of the “tricks” you would expect to see at a hibachi restaurant. However, what was most upsetting was when we had our cake; the servers had no interest in assisting. Leaving a knife and spatula in a pitcher of water was just pitiful. This is the 2nd year in a row we celebrated here, and needless to say this will be our last. What a disappointment.
We went to celebrate birthdays and were told one of the $30.00 certificates couldn't be used as it was used before. The manager worked out that issue however, it never should have been an issue. Also, we attempted to use two $10.00 bonus cards and were told, correctly that they could not be combined with the birthday certificates. The only problem with that is consistency. We have used those in combination with birthday certificates before, at the same restaurant.
Food was good but service was very slow. It appears that they do not have enough chefs. We waited quite a while between the soup and salad before cooking of our entrees. Because they were understaffed the chef was rushed and not the usual show and confidence for which Benihana is known. Little bit of a disappointment since celebrating our daughter's birthday.
I was excited to try Benihana because I am a fan of Japanese tableside restaurants. I was disappointed in the menu because I feel that they lacked choices. They did not offer combination plates, they did not have a variety of appetizers, and NO GOLDEN SAUCE!! I will stick to inhiban Japanese Steakhouse in Gurnee. The taste of their food is AMAZING!!
it is a very good restaurant. i liked how the chef threw food and caught it in his hat. it is a fun and entertaining restaurant.
My daughter's favorite birthday dinner spot and the food was great and good time for our whole family. Still wish they had better ventilation but better than in the past. Fun to sit at grill and have chef flame and chop and flip the food for everyone. Always too much food but it was all tasty and nice ice cream treat for my daughter. Our waiter even took a group photo and had a copy for us before we left. Nice touch.