Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Great time celebrating the wife’s birthday!
We went right when they opened. Because of the reservation we were seated first. The chef was not interactive and did not do anything special but cook and give the food. He even forgot to give the sauces until I said something. 2 of the 4 plates made my party sick and they even forgot the ice cream at the end even after I asked for it because it was included with our meals. This was one of the worst experiences I’ve had.
Great experience and lot of fun
The food was excellent wish I could say the same for the service. Half the table got plates and drinks filled very quickly, the half I was at not so much and had to ask repeated times,
Definitely would not go back. There was no usual show with the food, service was poor and for the money the food was not worth it. Overall no one in our party was happy with anything. Will go to Tsukasa from now on
Not a good experience! It's been awhile since we've been to Benihana, but a friend wanted to go to celebrate her birthday, as it had been enjoyable in the past. It was a Friday evening and we (4 adults) were crowded around a hibachi with a family of 5, including 3 younger kids who spent most of the meal on their phones. The other tables all seemed to seat 8 total. The chef, whom we heard he was fairly new, was not very entertaining, was slow, and did not engage the group at all. The food was mediocre and overpriced. The scallops were overcooked, my husband added shrimp to his meal and didn't get what we paid for, and the chef was so busy catering to the father of the other group (no veggies, more garlic, etc.) the food was very slow in coming. Also, the soda did not include refills but this wasn't mentioned (just found out when the bill showed 6 sodas for the two members of our party drinking them!). Total before tip for 4 was $248. We won't be returning.
Amazing , food , atmosphere, good service
The chef we had this time was a little too “low-keyed.” We usually have a good time at the time with the other people because the chef gets everyone engaged. This time he just went through the motions. The chef is usually the “headliner” of the show and it’s up to them to put on a good performance. I don’t feel like this one did. Although the food was good, it was kind of disappointing, especially because we were there for a special occasion.
Service was slow, lots of mistakes
Chef and food so good! Server this time was slow and forgot your drink and food order. Had to wait for drinks throughout dinner. Too many people on table. There should be no more than 7 people to a table. It is usually 8 or 9, way to many. You can barely move to eat or drink. That is the only thing I don't like, everything else is so good.
Horrible customer service from the hostess! Rushed to place our order. They separated our party purposely. Not enough food for your money. And the portions are very small.
Go to Wu’s House instead you will be impressed!
Good food, show and service!
Great food, helpful staff.
Today it’s Thursday and Benihana was packed. We couldn’t believe how busy the restaurant was on a Thursday night. We decided to eat in the Sushi Bar/restaurant. Jenny was outstanding and she was working hard to keep everyone happy. Wonderful service. I had Chicken Teriyaki with Chicken Fried Rice and my husband had the Sushi/ Sashimi plate which was amazing. 8 pieces of Sashimi and Sushi each. My onion soup and salad were excellent too. Thank you Jenny
Everything was good except that there are no substitutions with the meal options, 3 people in our party do not eat seafood and shrimp was the appetizer.
Great as usual !
Our experience was very bad. We love going to benihanas and we took some friends for their first time. Not a good experience.
We had made a reservation for five and ended up waiting 20 minutes past our designated time. Then when they seated us, they squished 9 people in to our table (5 of our party and two other couples) at a table that can really only handle 8. Unfortunately, this meant we couldn't get close enough to the table to eat properly because there was no room. Also, when we ordered drinks the first round took 20 minutes to arrive and was missing one (after waiting 20 minutes to even place an order) and the second took 30 minutes and arrived as we paid the check. Just too busy and too chaotic - wish they would just limit the number of customers to something they can handle. Because it was so busy, the chef didn't do any of the traditional tricks or skills and just tried to cook as fast as he could which was a bit disappointing. But, the food was delicious as always!
I would not recommend this restaurant to anyone. My family and I came to celebrate my mother in law birthday. This was her first time and she was excited about coming. My husband and I usually go to the one in Lombard which is fantastic but they didn’t have any reservations time that fit us. Wheeling location was horrible experience. Our bill was almost $300 and we would have been better off at a fast food place. No seasoning, not a lot of food, the food was tough, space at the table was tight and not enjoyable. The cook didn’t interact much. Overall, the worse experience
Great time, awesome food, great show
Enjoyed our experience, went for a business meal with 8 of my co-workers and they had no trouble taking care of all our needs! Thank-you
Our chef was horrible, no emotion, did not entertain like others chefs have done for us in the past. My wife asked for her meal to be cooked medium rare and it was completely rare. When we asked for the chef to put it back on the grill he literally refused and said she would have to wait until he was done cooking everyone else's food. It was my daughters 20th birthday and I can tell you I was not impressed at all. Plus, they have to fix their ventilation system over the cooking area. The smoke and grease was blowing in my wife's and mine the entire time. Will not go back. Tsukasa in Vernon Hills is much better. Highly recommend.
Benihana never disappoints. Good food. Kids loved it too!
Great as usual!
Great Valentine's Day dinner celebration! Food was delicious, but it is pricey.
I brought my daughters and girlfriend to the wheeling bennihana. We were seated promptly and service was fast. The chef cooked our food really well. I will say it seemed like we were rushed after the chef was done to finish our meal, and pay our bill and leave. But other then feeling rushed and the chef maybe just doing the minimum of what he would normally do show wise..we had a great evening and would consider coming again on a less busy night
Benihana was absolutely amazing. The food is delicious! Service was great. I will most certainly be back. I love this place.
Service was good.
It was a nice evening - although we had a group of six and was hoping for our own table. Our cook wasn't very fun - his show was not great, and didn't speak english, so we were unable to communicate. Food was ok.
Never disappoints. Food is great, service is great. Wife and daughter love the show.
Great As always
Great restaurant that I live to go to once very two weeks and the food is always delicious
Mad dope homies because the guy did the stuff with the food nah mean?
Took my daughters there for a fun dinner out. My one daughter is a super picky eater but loved the Hibachi!!! Just a fun, special place to take the kids!
Great food, excellent customer service, fast service, I love this restaurant
Excellent food, and service!
Really enjoyed our dinner
Yummy musashi style cooking!
Great food, chef was great, but recommend bringing a full party so you don't need to sit with others who don't have much energy!