Benihana - Wheeling, IL

Benihana - Wheeling, IL 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Krista

   Chicago5則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Augusto, our chef, did a great job! The food was very good. Service was very good.
   

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2. f

   fabian

   Chicago4則評論

   4.0

   在4天前用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   You have to try Hibachi Grill at least once. It is entertaining and different from any other dining experience. Food is good, nothing that says "I have to go back". Quite pricey. Nothing that would make me say, never go again, but nothing I am dying to return to.
   

   Benihana - Wheeling, IL已在2天前回覆

   Dear Fabian, Thank you for giving Hibachi Grill a try and for sharing your thoughtful feedback. We're glad you enjoyed the unique and entertaining dining experience, and that the food met your expectations. We understand that while it may not have left a lasting impression, you still found value in the experience. Your comments on pricing and overall impression are helpful as we continuously work to improve. We hope to welcome you back in the future for a visit that stands out even more!
   

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3. J

   Jerry VIP

   Chicago5則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Chefs are great as always. Dining experience consistent.
   

   Benihana - Wheeling, IL已在3天前回覆

   Hello Jerry, We're thrilled to hear that you had a great dining experience at Benihana - Wheeling, IL! It's always a pleasure to know that our chefs are consistently meeting your expectations. We're glad that you found our food and service to be top-notch. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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4. J

   Joan

   Chicago1則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food and service were outstanding, we were have a birthday and the staff went out of their way to help us celebrate it.
   

   Benihana - Wheeling, IL已在6天前回覆

   Thanks for the review, Joan! We're thrilled to hear that you had a memorable birthday celebration at Benihana - Wheeling, IL. It's wonderful to know that our team went above and beyond to make your special day special. We're glad you enjoyed our food and service. We look forward to serving you again soon.
   

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5. B

   Ben

   Las Vegas41則評論

   5.0

   在2025年4月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Domingo was an excellent Hibachi Chef,ambience great!! Very clean & modernized.
   

   Benihana - Wheeling, IL已於2025年4月24日​回覆

   Thanks for the review, Ben! We're thrilled to hear that you enjoyed your experience at Benihana - Wheeling, IL. Our team takes great pride in creating a modern and clean ambiance for our guests, and we're glad you appreciated it. We're also delighted to know that you had an excellent time with our Hibachi chefs and found the food to be delicious. We hope to see you back soon!
   

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6. D

   Dario VIP

   Orlando15則評論

   5.0

   在2025年4月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   My dining experience never disappoints at Benihana’s! We love the food and the staff at the Wheeling location. We go on special occasions; sign up for the $30 bday coupon, and whenever we want a dorm amazing steak! I look forward to our next visit.
   

   • 

   Benihana - Wheeling, IL已於2025年4月23日​回覆

   Thanks for the feedback, Dario! We're thrilled to hear that you consistently enjoy your dining experiences at Benihana - Wheeling, IL. It's wonderful to know that our food and staff continue to impress you. We're especially delighted that you appreciate our special steaks for special occasions. We look forward to making your next visit a memorable one with our exceptional service. Looking forward to serving you again soon!
   

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7. M

   Mel VIP

   Chicago110則評論

   5.0

   在2025年4月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Service was very attentive. Food was delicious. Our chef was very nice and did a great job.
   

   Benihana - Wheeling, IL已於2025年4月22日​回覆

   Thanks for the review, Mel! We're thrilled to hear that you enjoyed your experience at Benihana - Wheeling, IL. It's wonderful to know that our team's efforts to provide excellent service and delicious food were appreciated. We strive to offer the best value to our customers, and your feedback helps us to improve. We look forward to serving you again soon!
   

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8. g

   grejebian

   Chicago17則評論

   3.0

   在2025年4月18日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 4

   Not our first time. Benihana seems to be the Birthday Capital of Wheeling, which is fine... adds to the ambiance of multi cultural servers singing Happy birthday in Japanese. The celebratory souvenir photos are a nice touch. The tableside show seems to be losing its luster, I'd love to see the training manual for an onion volcano or spatula juggling. Not every chef masters it so well. ***be sure to verify your order. My son got NO ENTREE at all because server misunderstood his request for fried rice...it's a little loud and there are some language barriers with the staff. Order by number would help. Our table partners also clearly didn't get what they expected because the mom packed up the entire meal. By the time you realize something is wrong it seems too late to fix it because everyone else has already been served or their food is getting cold. $7 upcharge per person for fried rice seems ridiculous. I don't think it used to be like that. The entree prices are high enough already. I'm not so keen on coming back to Benihana much as I like the menu.
   

   Benihana - Wheeling, IL已於2025年4月20日​回覆

   Hey Grejebian, Thanks for your feedback. We're glad you enjoyed our atmosphere and the Japanese theme. We apologize for the confusion with your order and any language barriers. We're also sorry for the disappointment with your fried rice experience. We're always looking for ways to improve and your feedback is invaluable. We hope to see you again soon and provide a better experience. Best, Benihana - Wheeling, IL Management Team
   

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9. L

   Lindsey VIP

   Chicago3則評論

   5.0

   在2025年4月11日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Always wonderful here! Jamie the waiter was attentive and really wonderful
   

   Benihana - Wheeling, IL已於2025年4月13日​回覆

   Thanks for visiting us, Lindsey! We're thrilled to hear that you always find your experiences at Benihana - Wheeling, IL to be wonderful. It's great to know that our team's attentive service made your visit enjoyable. We strive to provide top-notch food and service to all our guests, and your feedback affirms that we're on the right track. We look forward to serving you again soon!
   

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10. K

    Kathryn

    聖地亞哥2則評論

    5.0

    在2025年3月30日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    We came with a party of 9 and our server was so amazing. Andreas was super quick and helpful with filling the drinks of everyone, including the needy 5 kids in our crew. Our cook was fun and made delicious food. Great experience.
    

    Benihana - Wheeling, IL已於2025年4月3日​回覆

    Hello Kathryn, Thank you for your wonderful review! We're thrilled to hear that your group had a great experience at Benihana - Wheeling, IL. It's wonderful to know that our team was able to quickly and efficiently handle your party's needs. We're also glad to hear that you enjoyed our food and found it to be fun and delicious. Your kind words mean a lot to us. We look forward to serving you and your crew again soon! Best Regards, The Management Team
    

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