Benihana - Wheeling

4.2
780 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a walk around our restaurant and learn about Japanese culture with our Japanese artifacts such as a bridal kimono, or take a seat outside and enjoy the tranquility of our outdoor koi pond. Please remember that we are closed between lunch and dinner from 2:30 p.m. – 5 p.m., Monday through Thursday. We reopen for dinner and Happy Hour at 5 p.m. Although reservations are not required, they are recommended.
What 780 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.1
service
4.1
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
San Francisco
1 review
Dined 4 days ago
Overall 1food 5service 1ambience 2

Took 30 mins to see us even though we had a reservation. On top of it all they added another group to our table and didn't leave enough room for all the chairs. The kids ended up having to sit on our laps...

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OT
Chicago
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Its always a great place for a family celebration or just for a really good meal.

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OT
1 review
Dined on April 15, 2019
Overall 2food 4service 4ambience 3

The people we sat next to were load and obnoxious. We could not use our coupon because it didn't print correctly. Overall, not worth the drive or money. Past experiences were better.

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OT
1 review
Dined on April 14, 2019
Overall 3food 5service 1ambience 3

The chef, Rick, was awesome, however the server,Jose, was really lousy. It took 30 minutes before I went to speak with a manager to get someone to take our order. Refills were slow to non existent. Then at the end none of the six of us were even offered the green tea that was part of the meal. Would recommend visiting a different location.

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K
Chicago
1 review
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

We love going to the Benihana in Wheeling, we always request the best chef Omar, and server Laura!

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OT
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

My daughters 19th birthday

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OT
Chicago
2 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

good time ! little pricey but lots of food and fun

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TM
Chicago
35 reviews
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Out go to restaurant for quality food and excellent service. There is never a time when you are let down!

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K
Chicago
9 reviews
Dined on April 6, 2019
Overall 4food 4service 3ambience 4

We went on a double date here a few days ago. We were early, so we approached the bar for a drink. The bartender was really aloof, and it took us at least 5 minutes to just get a drink menu. Bad start.. after, we were seated at a hibachi table where our server started out great, but after we ordered our first drink and dinner package, we had to wave him down for a refill or to just get dishes out of the way for the next course. Dinner was delicious, and drinks tasted great, but the service was mediocre overall.

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OT
Chicago
12 reviews
Dined on April 6, 2019
Overall 2food 4service 2ambience 3

Very disappointing this time. We couldn’t get our dirty dishes cleared which didn’t leave us hardly any room to maneuver main course. Had a few Gluten free folks with us and even though they offer Gluten free menu they cook on same grill as non gluten free. Had to ask 3 times for the kids chopsticks. Chefs need to do a much better show, especially for the kids.

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DS
Las Vegas
1 review
Dined on April 5, 2019
Overall 1food 2service 1ambience 2

Service was terrible, food was barely ok, but gave me mushrooms after specific instruction not to.

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RL
1 review
Dined on April 2, 2019
Overall 5food 5service 4ambience 5

We had such a good time. My little guy loved the show so much that he was willing to try food he normally wouldn’t eat.

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AB
Chicago
20 reviews
Dined on March 31, 2019
Overall 3food 3service 1ambience 4

We frequent hibachi because it is fun; this experience was uncomfortable accompanied by poor service. We will not be back.

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B
1 review
Dined on March 30, 2019
Overall 4food 3service 5ambience 4

I was not impressed by the flavors of the food. Much of the food was bland.

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OT
Chicago
1 review
Dined on March 30, 2019
Overall 3food 3service 3ambience 3

Kids birthday- great for kids!

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OT
Chicago
1 review
Dined on March 29, 2019
Overall 3food 3service 3ambience 3

Birthday dinner

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N
Chicago
2 reviews
Dined on March 27, 2019
Overall 2food 3service 3ambience 2

Not much of a "show" when cooking the meal.
Not as good as it used to be.
Somewhat disappointed for the amount of money you are paying.

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OT
Chicago
1 review
Dined on March 26, 2019
Overall 5food 5service 5ambience 5

The food was very good. Our Chef was Rick, and he did an amazing job cooking and entertaining. We are very lucky to have had him as our Chef. We will definitely be going back again soon! This is my favorite Benihana!

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DC
Chicago
357 reviews
Dined on March 26, 2019
Overall 4food 4service 5ambience 3

Celebrating birthday at Benihana and it was very good. Service by Jenny was outstanding. Great experience.

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CF
Chicago
1 review
Dined on March 23, 2019
Overall 3food 3service 3ambience 3

It’s an experience that you can’t really get anywhere else.

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OT
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Great service and staff as usual.

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LC
Chicago
7 reviews
Dined on March 22, 2019
Overall 4food 4service 5ambience 4

Always a fun experience.

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T
Chicago
2 reviews
Dined on March 20, 2019
Overall 3food 5service 2ambience 3

I've been to the Benihana in Lombard and Schaumburg and I had better service at both of those. I had brought a friend who has never been to a Benihana before and I apologized to her because the experience was poor compared to the other two locations I've been to. The waiter seemed new, but seemed confused on some questions regarding drinks and menu items.

But I was most disappointed in the chef we had. He had no enthusiasm with his cooking and didn't bring the entertainment factor in that I've had at other locations. He didn't interact with the customers other than asking how they wanted their steaks cooked. He wanted to cook, and that was it. I had the surf side with the calamari, scallops and shrimp... and that was good, and that's all that I thought was really good. Some of the white rice I received had hard, uncooked grains in it. My friend got the shrimp platter and some of the fish wasn't moist and the shrimp she had was pretty firm. She had a matcha breeze and said that was good. The green tea tasted a little burned.

Overall, I was disappointed in my experience here and having someone with me that has never been to a Benihana, I told her that this was not a typical visit and to not let it deter her from ever going again. I can't assume that this would be a typical visit for anyone here, but it was disappointing enough to me that I will go to one of the other locations in Chicagoland.

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DG
1 review
Dined on March 19, 2019
Overall 5food 4service 5ambience 5

The atmosphere was great, went there to celebrate a birthday and had a fun time. The sushi appetizer seemed a bit thin and cold and the salad was especially cold like it had been kept in a freezer and had only just dipped below ice level.
The food the chef prepared at the table was awesome as was everything else.

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OT
Chicago
1 review
Dined on March 17, 2019
Overall 3food 4service 3ambience 4

Love coming here with my family, normally we have a great time and it’s always good food! But this last time our chef was silent, looked like he hated being there, not so communicative. Food was a smidge burnt. I understand everyone has good and bad days/nights but I have never experienced this kind of experience really it was not as enjoyable as it typically is!

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JG
1 review
Dined on March 17, 2019
Overall 5food 4service 3ambience 5

This isn’t the first time we have dined here. My family and I frequent this location and this location only. I believe our server might have been new, with that being said we were patient with his service. I’m not saying the service was terrible, it was lacking. I’m sure with more experience he will get better. Overall my family was happy and we always enjoy visiting here.

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N
Chicago
9 reviews
Dined on March 15, 2019
Overall 1food 1service 1ambience 1

I drove all the way there only to find out that something happened and the restaurant closed. Very upset at the lack of notification and I ended up without dinner thanks to the ordeal.

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BW
Chicago
1 review
Dined on March 14, 2019
Overall 1food 1service 1ambience 1

way too bright, too expensive for what you get, lots of birthday celebrations so noisy, dirty place

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TS
Chicago
2 reviews
Dined on March 14, 2019
Overall 4food 5service 3ambience 4

Arrived early for reservation then waited long time to be seated. Food and service very good from there.

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A
1 review
Dined on March 12, 2019
Overall 5food 5service 5ambience 5

Outstanding as always! We celebrated my daughters birthday and we were very pleased.

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H
Chicago
1 review
Dined on March 9, 2019
Overall 1food 2service 1ambience 1

Everyone from the cook to the waiter to the person checking in was incredibly rude. Service was horrible. Food was just OK.

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MG
Chicago
1 review
Dined on March 8, 2019
Overall 4food 4service 3ambience 4

Nice place if not busy , otherwise the service is average.
Food is OK, it's more about the experience

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S
Chicago
20 reviews
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Great food, excellent customer service and fast service!

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NJ
Chicago
5 reviews
Dined on March 4, 2019
Overall 5food 5service 5ambience 4

Most entertaining table chef ever! Wish I knew his name. Good food and service

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S
1 review
Dined on March 2, 2019
Overall 3food 5service 4ambience 4

I wish the chef was more engaging. I have been to Benihana's many, many times over the years and often times the chef is very engaging with the people seated at the table. He was very good, and the food was delicious, but he didn't interact with us as much as some have in the past. My 2 yo son would have enjoyed it more if the chef would have been more active. not a bad review at all just a thought. We will be back for sure!

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O
Chicago
3 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Absolutely wonderful! Chef, server and hostess warm and friendly.

Food is our of this world - SUPERB!

Made our anniversary very special at the end - brought out ice cream and sang to us.

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RC
1 review
Dined on March 1, 2019
Overall 4food 5service 3ambience 4

The food was very good. I was a little upset by how long it took from the time of being seated to the time we actually ate. I also did not feel that it was as clean as I would think it should be. For example, the chef used a rag (did not look clean and maybe used at each table to clean the grilling area) There were two rags. One used to wipe the grilling area and another for the spatula. Then the same spatula was used to place the raw meat on the grill, and again for the vegetables, and then used again to place the cooked food on each customers plate. It would be wiped in the rag. I was a very put off by that.

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OT
Chicago
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Loved it as always.

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OT
Chicago
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Half of our party was running a tad bit late, yet they still were very accommodating. Love the filet! Benihana’s never lets us down when celebrating a special occasion. Thank you!

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OT
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Great Anniversary Date! So much fun...

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