Nearby points of interest

  1. Distance: 0.21mi
  2. Distance: 0.24mi
  3. Distance: 0.62mi
  4. Distance: 0.86mi

Nearby points of interest

  1. Distance: 0.21mi
  2. Distance: 0.24mi
  3. Distance: 0.62mi
  4. Distance: 0.86mi

About Benihana - Westbury

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westbury is located off of Old Country Road next to Bed Bath & Beyond and less than two miles from Roosevelt Field Mall. Take a seat at the bar and enjoy one of our signature cocktails and appetizers as you root for your favorite team, or join us for Happy Hour, Monday through Friday from 4-7 p.m. in our lounge and bar. An 18% service charge is added to all guest checks for parties of eight or more.

920 Merchants Concourse
Westbury, NY 11590
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday: 3:00 pm - 11:00 pm
Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
Old Country Rd

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(516) 222-6091

Website:
http://www.benihana.com/locations/westbury-ny-wy

Parking Details:
Free parking for Benihana guests

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine

Specials

The More You Give, The More You Get

Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM

Specials

The More You Give, The More You Get

Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM

Details

For a limited time, when you purchase $50 in Benihana Gift Cards, you’ll receive a $10 Promotional Card. Promotional Cards valid 1/2/18 – 3/31/18. Buy your Benihana Gift Cards at your favorite Benihana location or online at Benihana.com. Excludes Tax and Tip. Valid Nov 14, 2017 - Dec 31, 2017. Promo Cards valid 1/2/18 – 3/31/18. Special valid Nov 14, 2017 - Dec 31, 2017 all week from 12:00 AM - 11:30 PM.

Benihana - Westbury Ratings and Reviews

5
4
3
2
1

3.8

Overall Rating

based on recent ratings
food

4.0

service

3.5

ambience

3.7

value

3.5

Noise

Moderate

75% would recommend it to a friend

Good for Birthdays (34)
Kid-friendly (26)
Special Occasion (26)
See All
Good for Groups (25)
Fun (25)
Casual (21)
Good for a Date (18)
Creative Cuisine (13)
Great for Lunch (13)
Worth the Drive (11)
Good for Anniversaries (9)
Comfort Food (8)
Fit for Foodies (7)
Authentic (7)
Romantic (6)
Cozy (5)
Neighborhood Gem (5)
Sunday Lunch (5)
Tasting Menu (5)
Great for Brunch (4)
Business Meals (4)
Late-night Find (4)
People Watching (4)
Good Vegetarian Options (4)
Bar Seating (3)
Healthy (3)
Hot Spot (3)
Great for Outdoor Dining (3)
Seasonal (3)
Handcrafted Cocktails (3)
Paleo Friendly (2)
Scenic View (2)
Gluten Free Options (1)
Vibrant Bar Scene (1)
Live Sports (1)
Local Ingredients (1)
Pre/post Theatre (1)
Quick Bite (1)
Quiet Conversation (1)
Spicy (1)
Vegan (1)
Happy Hour (1)
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1007 reviews
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·Dined 2 days ago

It was my birthday

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food3
ambience2
service3
value3

vip
 (Philadelphia)·Dined 4 days ago

Entertaining chef performance at each table. Plenty of variety to please everyone's taste.

Was this review useful to you?Yes·No·
food4
ambience4
service5

 
 (New York Area)·Dined on November 14, 2017

We frequent this establishment quite often and never had a terrible meal like we did recently. This is the first time we had this chef and he was terrible. I wish we had gotten Jesus because he’s the best chef they’ve got.

Service was much better than usual because the restaurant was particularly empty on Tuesday night.

Tags: Kid-friendly
Was this review useful to you?Yes·No·
food1
ambience2
service5
value2

 
 (New York Area)·Dined on November 14, 2017

Great restaurant and the chefs are very entertaining.

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food5
ambience5
service5

vip
 (Los Angeles)·Dined on November 13, 2017

The host was great, super helpful. The sever was fabulous! She was very attentive and helpful. The experience was just wonderful! Great staff!

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food5
ambience3
service5
value5

vip
 (Atlantic City)·Dined on November 10, 2017

Beware of getting dirty. Cook threw butter on our clothes and Lemon juice in my daughters eyes

Service horrible
Place was filthy.

Would not go back to this location anytime soon

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food1
ambience1
service1
value1

 
 (Chicago)·Dined on November 8, 2017

Food at Benihana is always good, and the chef provides excellent entertainment while cooking!
Rest of wait staff can use a little coaching on courtesy and explaining more about meal. They offer fried rice, and never mention there is an extra fee. We had to request the tea that came with our meal (and only one cup was served). A pot of tea (for groups to share) that can be replenished would be lovely!

Tags: Casual, Business Meals
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

 
 (New York Area)·Dined on November 7, 2017

The food was over-cooked. Especially the Hibachi Chicken & Scallops was too dry. Ordered Sushi platter but Sashimi platter was served instead.

Tags: Good for Anniversaries
Was this review useful to you?Yes·No·
food3
ambience3
service3
value3

 
 (New York Area)·Dined on November 7, 2017

This was my first visiting a Benihana location and I loved it. The food was delicious and the servers were all very nice and attentive. This will definitely NOT be my last visit to a Benihana. Next time I want an onion volcano as part of the presentation.

Tags: Fun, Good for Groups, Worth the Drive, Fit for Foodies, Quick Bite, Quiet Conversation, Comfort Food, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 5, 2017

Been to similar restaurants and feel that it was a fair dining experience. Food was bland.

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food3
ambience5
service3
value2

 
·Dined on November 4, 2017

My family and I go to Benihana’s on special occasions and are never disappointed. The food is excellent, the ambiance very good and prices are acceptable. Had a grand time at my daughter’s 22 birthday celebration.

Tags: Hot Spot
Was this review useful to you?Yes·No·
food4
ambience5
service4
value5

 
 (New York Area)·Dined on November 2, 2017

It's Benihana. We go for the entertaining hibachi show even though we know the food isn't as good as less "chainy" restaurants. On my most recent trip to Benihana, we checked in about 10 minutes before our 7 o'clock reservation. We were told that they had given away our seat to another person and that we would have to wait for the next available table. I was pretty upset considering I had work the next day, the other person in my party had work the next day, we had made a reservation in advance, and the servers just gave our spot away. It was fairly quiet, which made sense because it was a Thursday evening, and there were several available grills in the restaurant. We were seated at a grill next to another full table where there was no room in between hibachi tables for 2 chefs. We had to wait for one table to finish their dinner show before another chef could come cook for us. This problem could have easily been avoided by seating us elsewhere. Nevertheless, we were there because we had a birthday coupon that we did not want to waste. The food was delicious, nobody does steak quite like Benihana! Of course I'll be back next time we have a coupon or a group location. This experience will not turn me off of Benihana, however it would have nice to have my reservation be acknowledged and respected

Tags: Good for Birthdays, Fun, Kid-friendly, Good Vegetarian Options, Good for a Date, Healthy
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food5
ambience5
service2
value5

 
 (New York Area)·Dined on October 29, 2017

overall was a good experience.. it was my first time there... if i get a chance i would be back! but i don't think this restaurant will become one of my favorite! but i have to say that i got the best coconut mojito in this restaurant.. server and chef were great!

Tags: Kid-friendly
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food3
ambience3
service3
value3

 
 (New York Area)·Dined on October 22, 2017

My only complaint is we had to wait 30 minutes for the table.

Tags: Comfort Food, Tasting Menu, Special Occasion, Scenic View, Kid-friendly, Worth the Drive, Great for Lunch, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience4
service4
value5

vip
 (Miami)·Dined on October 21, 2017

Awful. Unable to honor reservation and manager & hostess less than helpful. Will never return

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food4
ambience2
service1
value1

 
 (New York Area)·Dined on October 20, 2017

Food was great and the chef was awesome, but the service was HORRIBLE. Took almost 20 minutes from the time we sat down to get water, plus my friend ordered a sushi roll as an appetizer but never even received it. Other than that, I'd recommend.

Tags: Fun, Creative Cuisine
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food5
ambience3
service1
value3

 
 (New York Area)·Dined on October 18, 2017

Great food , like that u added salmon th the menu it was fabulous

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food5
ambience5
service4
value4

 
·Dined on October 16, 2017

Our meat was over cooked the chicken was really dry.. and we didn’t get the show! We paid higher price for nothing!!

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food1
ambience1
service1
value1

vip
 (New York Area)·Dined on October 15, 2017

Only problem was that we were seated at 650 when we had 630 reservations.

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food4
ambience3
service3
value3

 
 (New York Area)·Dined on October 15, 2017

Seated over 30 mins after our reservation. Seemed like making a res was pointless as multiple people near us waiting complained about the same thing. Food was avg at best.

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food2
ambience2
service1
value1

vip
 (New York Area)·Dined on October 14, 2017

Never again. The service was awful and the chef did not seem to know what he was doing. We almost walked out without paying our check as we had to wait so long for the server to bring us the bill. The food is average.

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food3
ambience4
service1
value3

 
·Dined on October 14, 2017

The only complaint was there were no prices on the menu for budgeting what you want to spend

Tags: Fun
Was this review useful to you?Yes·No·
food3
ambience4
service3
value3

vip
 (New York Area)·Dined on October 13, 2017

The service was horrible the reservation was for 715 we sat at 7:45 and we did not get service until 845 the whole table complain to the manager three times before we got service and by 9 o’clock the chef finally came to the table it was a disaster

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food2
ambience3
service1
value3

 
 (New York Area)·Dined on October 13, 2017

Food is consistently good. However the last two times i visited this location the waitress service was poor. Piles of dirty dishes left on the table and request took a long time to fulfill. Only time i saw her frequently is when she gave me the check and was waiting for payment.

Tags: Creative Cuisine, Good for Anniversaries
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food5
ambience5
service3
value5

 
·Dined on October 8, 2017

The food was good but the waitress was nasty to the other group at my table. Turned me off A waitress should not yell at customers. She needs training.

Tags: Kid-friendly, Good for Groups, Casual
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food4
ambience4
service2
value4

 
 (New York Area)·Dined on October 8, 2017

Everything was good except for the the fact that I placed a reservation for 6:15 and didn't get seated until 7.

Tags: Scenic View, Tasting Menu
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food4
ambience4
service1
value2

 
 (Hawaii)·Dined on October 8, 2017

Arrived 15 minutes early for reservation waited 95 minutes to be seated. Food was prepared well but never an apology from staff for wait.

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food4
ambience2
service3
value1

vip
 (New York Area)·Dined on October 8, 2017

Don't go for last reservation.. the host knew the kitchen closes at 10 we had 930 reservations and a bday celebration..in which u get dessert buy since the server doesn't ask u your choices and only tells u they have ice cream because she neglected to tell u the kitchen closes u have to settle for ice cream therefore they have to settle for tip THT was on par with the service

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food4
ambience3
service1
value2

 
 (New York Area)·Dined on October 7, 2017

It was my mother in laws birthday. The food was over cooked and our share was not equal to the other Petar our table. Very upset at the whole dinner. Will think twice about going back again

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food1
ambience1
service3
value3

 
·Dined on October 5, 2017

This was my first time coming here and it will be my last. My reservation was for 7:15 p.m our chef didn't come out til 8 something. When he finally came out he didn't even put on a show not even one egg trick . He was so quiet just cooked the food and left. My food was bland and dry. It was my bf birthday and he did not enjoy. I would recommend lumix hibachi and grill in Lynbrook.

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food2
ambience2
service1
value2

 
 (New York Area)·Dined on October 5, 2017

Excellent service! The chef was great; he was funny and had new tricks I hadn't seen before. It was a wonderful night out for my family. The food is delicious as always!

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food5
ambience5
service5

 
 (New York Area)·Dined on October 2, 2017

Great place to celebrate my birthday, food was good, chef was great, atmosphere was good. Overall it was a good night.

Tags: Neighborhood Gem, Good for Birthdays, Authentic, Worth the Drive, Kid-friendly, Good for a Date
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food5
ambience5
service5
value5

 
·Dined on September 30, 2017

I do absolutely love Benihana. My major complaint is the inconsistency. The waiters will make the food differently each time. Sometimes the wait staff is slow. This time the waitress was great. The chef however over cooked the food and didn't give all the veggies to everyone like he should have. I keep going back because I love the flavors so I just deal with everything else.

Tags: Good for Groups, People Watching
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food4
ambience4
service4
value4

 
 (Naples)·Dined on September 29, 2017

I felt the restaurant was in desperate need of an update. It is very dated and not kept very clean.

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food3
ambience2
service3
value3

 
 (New York Area)·Dined on September 29, 2017

Always love Benihana! Went with a Gluten-Free diner and they couldn’t have been more accommodating!

Tags: Good for Birthdays
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food5
ambience4
service4
value3

 
·Dined on September 29, 2017

I had a HORRIBLE experience there. Waiters were not attentive. Drink we're horrible and the manager! Don't let me even start with the manager. He is so disrespectful and will roll his eyes at you without hesitation. Didn't car about our concerns and service and hid in the kitchen after we had a conversation about how displeased we were.

Tags: Good for Groups
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food2
ambience2
service1
value1

vip
 (New York Area)·Dined on September 27, 2017

Always a favorite for a special occasion. Wait staff was awful though. Slow and not attentive.

Tags: Fun, Good for Birthdays
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food4
ambience4
service2
value4

 
 (New York Area)·Dined on September 23, 2017

Food was great but the service wasn't. I had a reservation but they were very disorganized when I arrived. Also, the waitress was very interested in seeing how much I tipped, even going so far to ask me directly.

Tags: Fit for Foodies, Worth the Drive, Good for Groups, Good for Birthdays, People Watching, Special Occasion, Fun
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (New York Area)·Dined on September 23, 2017

I normally love this place however, this visit was terrriable. The wait staff was not attentive at all .my brother waited 20 mins for silverwear. Which was horrifying since we we there to celebrate his birthday.

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food3
ambience3
service1
value4

 
 (New York Area)·Dined on September 21, 2017

So disappointing! Thursday, September 21, 2017, our family went to Benihana of Westbury to celebrate my birthday as usual but let me tell you the place is nothing like it used to be.
We had a 5:00 reservation as our granddaughter had soccer practice at 6:30, normally plenty of time but sadly not so this time. We were sat within 10 minutes but then left waiting at the table for 25 minutes. Just as I got up to complain the waiter came over. He was very nice and apologized for delay, we told him we appreciated the apology but also explained our time limitations and told him we needed to move things along. Note: We did not fault the waiter (in his tip), totally feel this is a management fault/problem.
Anyway, waiter took drink and food order then disappeared for another 15 minutes. As our time was quickly depleting I got up yet again to ask the manager/hostess what was going on?!, and she was very cavalier. The waiter, after serving our drinks, told us he was going to help the Chef get our order together - WHAT/REALLY!? Is this normal or because I complained??
The Chef finally appeared and we told him we needed our daughter/granddaughters meals first so they could leave, he accommodated this but made more mistakes with the utensils and tossing of shrimp tails show - even I could have done better!
While two would have been missing (they made practice 10 minutes late),we didn't get the usual special occasion photo; maybe Benihana did away with the Polaroids but dang at least offer to take it on the cell phone.
Also, bathrooms were dirty and sloppy (husband confirmed same in men's room), water all over sinks and floors. Towel dispenser in ladies room so low to counter when towel is dispensed they hit the sloppy counter and get wet.
All this frustration for a cost of $225; understand cost would not be an issue if there were no problems!!
Will be a very long time, if ever, that we return to this Benihana - maybe one of the other locations will be better.

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food3
ambience1
service1
value2

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