Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
We had reservations for 5:00 and still had to wait an hour to be seated. Not not happy about that and will probably not choose to come here again.
Overall it was for my twins 7th birthday . The food was good however the wait was extremely long.
Terrible service and restaurant was not crowded
Great food with dining entertainment. Was seated quickly and not rushed to leave.
Horrible experience! Requested two highchairs when I made the reservation. Called twice to make sure this request could be honored & was assured both times that this would not be a problem. I arrived 15 minutes early & was told the highchairs were there. When my children/grandchildren arrived, we were told there was only highchair that wasn’t being used. The hostess finally found a highchair in the kitchen area, but it had no seat belt/buckles. No one came to try to rectify the situation!!!
The waiter Dane was Great . The food was good . It was a Good time
Lovely experience but it took a while. Jesus, the chef was wonderful. Meat was a little fatty (filet mignon) Julia, our server was efficient and friendly.
Food couldve used a bit more seasoning. It was bland.
Service was horrible, took over an hour after ordering for the chef to come. Had a 645 reservation and was there for about 3 hours.
The staff here is personable and friendly. Great ambiance, not enough meat with lunch special. I'm just saying though.
Usually the food is great, however myself and a gentleman in another party had our orders messed up
We waited at table for 1 hr 20 before we got a chef to our table. Was a horrible experience.
I'm frequent customer service was terrible whole hour seated and not even a drink me and my husband walked out !!
The wait time was an hour long just to get a table even with a reservation. I know it was a Sunday and they’re really busy on weekends but the total wait time for a table, for our orders to be taken and the chef to start cooking is extremely long. Hopefully our next visit will be a much shorter time wait.
Love the lunch there
The food was amazing I will be going back there soon
Great time and food.
Food was delicious!!! We all loved what we ordered. Except the Mojitos they tasted more like a lemonade with mint it had no alcohol and was very expensive. We had a reservation but when all the group arrived we still waited 40min or more to be seated. The crew didn't seem to care we had previously made reservations, also they were not very polite clearly acted very annoyed every time we asked. Our cook was delightful and our waiter was very sweet and attentive.
Got onthe salmon. Nicely cooked. Chef was great. Was looking for more of a show
Table was way to loud.
Excelente experiencia, recomendado 100% para cualquier celebración, relación precio valor bastante aceptable.
Service is sloooooooooow. 8pm reservation, we sit at 9pm...ridiculous. It wasn’t a busy night with plenty open tables. #skipit
Had a bad experience arrived 7:45 for a 8 pm
Reservations didn’t get seated til 9:30 didn’t eat till 10. My kids didn’t like the food was very tasteless chef kept sneezing and was not interactive with us. I spent $324 for bad food. Ruined my Valentine’s Day. My first and my last time.
Probably one of the worst dining experiences I’ve ever had.
It was Valentine's Day and it was not a lovely evening. Reservation was for 7:30pm and we did not get food till 8:45pm. The service and manager that evening were absolutely horrible. We have been going for over 6-7years and I don't think we will be going anymore.
We went to Benihana for Valentine's Day with the family. The place was busy as expected. Had a reservation for 7:30 and did not get the table till 8:45. On top of that the service was horrible. We had one waitress who was running around serving more tables than she could handle. The food was also just OK and very bland, except for the steak which was good. Overall, it was not a good experience and definitely not worth the money. You have better restaurant options in that neighborhood. Skip this one.
It was a limited menu for Valentine’s Day and they raised the prices for it. They called the day before to confirm but didn’t tell me about the menu for a heads up.
Great food. Entertaining hibachi chef. Can't wait to go back and eat at Westbury Benihana again.
Maybe the worst dining experience I’ve ever had. Reservation was for 8:45 showed up early. Wasn’t seated until roughly 10pm. Didn’t see even a glass of water until 10:15. Was there with 4 kids and 4 adults. Kids literally feel asleep at the table waiting for food. We didn’t eat until almost 11:30pm. Terrible service, terrible staff except for the chef who was great. Even he was frustrated cause he had to leave the table to go get bowls to put fried rice in. Overall terrible place and will not be returning ever. Try another one cause this one sucks!
All was great, just that it took a bit too long for food service to begin.
It was my sons birthday. The service was horrible the chef who did our cooking made a mistake after mistake after mistake when I complain to the manager it was like he didn’t care I like the restaurant but this was a horrible night for my sons birthday
Very good. Good food and service
I scheduled a reservation for 7 and arrived early, but waited over an hour and wasn’t seated until 8. I was a little cranky at that point.
Otherwise, the food was fantastic and it was super fun, like hibachi always is.
Is was nice the waitresses was nice she was very happy and very porfinal and she took our orders and the chief was nice and the food was will very tasteful and we'll cooked and his area well clean and wash his hands after he cooked our food we recmond our friends to come to banna hanna this restaurant are well clean and very good well clean and people was nice to the staff and the manager
Very nice evening
I had reservation for 715 but I had to wait 30 mins for table. NOT COOL. They were not all there. Prices are high and the chef did not do anything cool as a performance. Drinks and food was tasty.
Waited over a half an hour past our reservation time. Kept asking when we were going to be seated and they kept telling us we were next. But once we were seated, food and service was wonderful.
The chef was not friendly. We ordered chicken fried rice and he gave our chicken fried rice to another couple that ordered white rice, and just gave us the left over plain fried . He also did not give me the appetizer that was included in my meal. He told me I do not get the appetizer and gave it to another couple on the table (which was extra for them). Not sure if he just didn’t know what he was doing or if he did it on purpose. Either way it’s not good, when you don’t get what you paid for. The food was just ok.
Waitress disappeared after taking orders so there were no refills on drinks. Wife order mixed drink which was very poorly mixed. At the end of the night my bill was mixed up with another party and had to request it be corrected.
Chances of visiting this benihana again very poor.
Waitress was forgetful and forgot our drinks desert lost the coupon etc but the cook and food was great. She was s trio
Went there for a special occasion, my sons 16th Birthday ( he requested that we go there). Server was horrible ( I don’t think he wanted to be there) chef was very quiet. No entertainment like we are used to. I will never go there again. Ruined what was supposed to be great.