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Sunday, May 13, 2018
It’s was okay
We love Benihana but the rugs look dingy and steam tables dirty when we sat down.
Our favorite rice was overcooked from the backend prior to frying it with veggies at the table.
Waiter was very nice ! Food was great ! Will be returning
Always great at this reataurwnt
I had 6:30pm reservations for myself and my son and was first seated at 6:45pm. After seated at the table, we waited a minimum of 20 minutes before the waitress came over with water. We then waited over another 20 minutes before she took our dinner orders. We had to wait another 20 minutes for the hibachi cook to come to our table. He put on a nice show once he got started. However, the service was horrible.....we didn't leave the restaurant until 9:00pm. I have been going to this restaurant for years, and this was the worst experience I have ever had. I may not return.
Normally have enjoyed dining at BeniHana’s but this latest dinner was very disappointing. Service was poor and I had to ask several times for water and utensils. Our chef seemed distracted, hurried and over-cooked the chicken and the shrimp. Hope this was just a bad day and not a trend.
We waited 45 minutes post 4:30 pm reservation for a party of 5. We were not offered any accommodation for this inconvenice.
My sons love Benihana... lunch time is good time to go there.
We werent greeted by the hostess. Then after asked how many people mentiones it being my brotheres birthday. Santos your Chef was AMAZING. The waiter seemed to be new possibly.!? We ordered 3 - 6 course meals. Only received 4 out of the 6 courses. We mentioned it and were brought the check. No one came over to sing happy birthday or acknowledge it. If it weren't for Santos making it worth while we probably wouldn't return. He is a GEM.
Too loud. Chef was messy. Tried to tell him to wipe the spatula. Couldn’t hear me or understand? So I had someone else’s burnt teriyaki sauce on my
Hibachi factory at this point- chef was not engaging and did maybe one trick. Many higher quality hibachi experiences available at this point
It was great
I really enjoy this restaurant service was great had a great time with my family delicious food
Birthday had lots of fun
Our waitress was very slow,and she messed up our order,won’t be returning to this location
I love coming here for a birthday celebration which is like 2 times a year
Celebrated our son’s birthday. Food was ok, could’ve been better. Service was good.
The restaurant is no longer a Japanese restaurant I had a Spanish chef the food as terrible and the show was boring I will never go again
The food was delicious! You get a lot for what you pay for. They have great cocktails. The table doesn’t make it easier to talk in a big group, and it is quite loud but the experience beats all that!
Great place for a date nice atmosphere good food good drinks you will enjoy it if you don't mind sitting with strangers
Had a 715 reservation, was seated right away, but they didn't start cooking or asking if we wanted anything until 820. When you're sitting there conversing you don't realize the time but once the chef came to the table it was 820 that's Way too long when you have a reservation to wait to have food. But one good thing the food was delicious my drink I ordered from the bar was horrible so I sent it back and I ended up having a Pepsi. This was my second time there , My first time was absolutely perfect I don't know what the difference was maybe management or staff but this experience was horrible and I will never go back there again. And I was there celebrating my 31st wedding anniversary so I was in good spirits in a great mood but all that wait, it just wasn't really worth it at the end I wish I would've gone somewhere else for my anniversary.
Friends getting together
Got there was seated however waited 45 minutes for chef to come. Another table member had to go get chef. Food portions smaller than usual. Order shrimp meal ,it was cut in half and shared among others. The waiter came around once. Would not go back. The decor is dated and dirty bathrooms
If you make a reservation it’s absolutely meaningless, be ready to wait.
Food was good. Had to wait over an hour at the table for a chef even when we had reservations. Way too long.
Shouldn't take 2 1/2 hrs for dinner at Benihana. Service was terrible, clearly understaffed. Waited 20 minutes for drinks then was told they were out. Waitress left without even asking what else we wanted. The list goes on. They even charged us for the drinks they didn't have! Very disappointing. Had to ask for everything. Worst part is the waitress told me 2 times that they shared tips and insinuated I left only 18%. I was tempted to give less and appalled. After 30 years, I won't be back.
Amazing food. Great service never disappointing. Very courtesy and polite Chef and waitresses.
You make a reservation but you’re really waiting until they have the right numbers to seat you for hibachi
We made reservations and were taken over 1/2 hour afterwards only after complaining. Reservations were made at 6:00pm & we didn’t leave till 9:00pm. Very slow service. Everything took long to get. They seemed overcrowded & understaffed. Food was good though.
Horrible We waited So long We just left!!
We had reservations for 5:00 and still had to wait an hour to be seated. Not not happy about that and will probably not choose to come here again.
Overall it was for my twins 7th birthday . The food was good however the wait was extremely long.
Terrible service and restaurant was not crowded
Great food with dining entertainment. Was seated quickly and not rushed to leave.
Horrible experience! Requested two highchairs when I made the reservation. Called twice to make sure this request could be honored & was assured both times that this would not be a problem. I arrived 15 minutes early & was told the highchairs were there. When my children/grandchildren arrived, we were told there was only highchair that wasn’t being used. The hostess finally found a highchair in the kitchen area, but it had no seat belt/buckles. No one came to try to rectify the situation!!!
The waiter Dane was Great . The food was good . It was a Good time
Lovely experience but it took a while. Jesus, the chef was wonderful. Meat was a little fatty (filet mignon) Julia, our server was efficient and friendly.
Food couldve used a bit more seasoning. It was bland.
Service was horrible, took over an hour after ordering for the chef to come. Had a 645 reservation and was there for about 3 hours.