Benihana - Westbury, NY

4.3
1868 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westbury is located off of Old Country Road next to Bed Bath & Beyond and less than two miles from Roosevelt Field Mall. Take a seat at the bar and enjoy one of our signature cocktails and appetizers as you root for your favorite team, or join us for Happy Hour, Monday through Friday from 4-7 p.m. in our lounge and bar. An 18% service charge is added to all guest checks for parties of eight or more.

Support Benihana - Westbury, NY during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1868 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
81% of people would recommend it to a friend
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F
Fran
New York Area
6 reviews
Dined 2 days ago
Overall3food5service2ambience4

The Chef was charming and the food was excellent. The person who took the order was not good at all . She didn't give us a menu when we asked for one, (my barcode and camera phone didn't work with your napkin barcode) But gave one to the couple that came after us. We knew what we wanted though since we have been there before.
She came and asked us how the meal was before the Chef was even done, and didn't come back to see if we liked the meal after the Chef was done never asked if would like to refill or drink nor asked us if we wanted dessert, sent the busboy to clean up our dishes and never asked if we wanted to pack up what was left over I had to stop him and ask another waitress for containers to pack up our left overs. She brought the check over before she asked us if we wanted dessert. When I reminded her that I had given her the Birthday Certificate , She went to get the Ice Cream but never asked me what flavor I wanted. It doesn't matter to me whether you sing Happy Birthday or not. But, she seamed confused, & it took her a couple a minutes to figure it out. I told her to forget it.
I was told by the Manager that she was there for along time & she should know better. My friend and I have come often and if I was a first timer I don't now if I would have come back. The couple that sat at our table were first timers. (I don't know if they will be back) I expect that when a Restaurant is as expensive like yours, you expect the serves would be superb from opening till closing. Although this wasn't one of my best experiences from Benihana and last night it was questionable I still would recommend it.
Sincerely,
Fran Gusoff

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall3food4service2ambience2

It was my daughters 18th birthday which I put on my reservation. There was no mention of it when I walked in. The hostess was very underwhelming, there was no enthusiasm in her demeanor at all. The server was ok nothing to brag about. I was entertained by the chef as I should be he was great and very accommodating. When I went to the restroom I mentioned to the busboy to let my server know it was my daughters birthday. So he walks to the table while I’m there and points to me, of course then the server asked how she help. I was totally annoyed. Once we were finished only 2 people came out to sing happy birthday on a scoop of ice cream that looked like they didn’t want to do it at all. The only way I’d come back is for take out. Maybe

OT
OpenTable Diner
Atlantic City
4 reviews
Dined on June 5, 2021
Overall3food3service4ambience2

Dissapointing. Table was very sticky and food was bland. Service was good. Good for once a year maybe. Will look for a local hibachi restaurant that puts more effort into the food. It’s a chain restaurant

JT
JohnT
New York Area
1 review
Dined on June 5, 2021
Overall4food4service4ambience4

Good service ,ambiance and the food was great and priced reasonably 👍🏽

AD
AngelinaD
1 review
Dined on June 3, 2021
Overall5food5service5ambience5

Mayo the chef and Jose the waiter made the experience enjoyable and amazing!! They are enthusiastic and very caring! 10/10 and will definitely be requesting them again next time!

d
dioc
New York Area
1 review
Dined on June 3, 2021
Overall5food5service5ambience5

Excellent waitress and chef. Would recommend to a friend.

D
Dreamsicle
New York Area
1 review
Dined on June 2, 2021
Overall3food4service4ambience2

The service was welcoming and friendly. Our food looked and tasted delicious. The chef was nice and talented. However, the table was sticky and the ladies room was disgusting. The restroom floor was wet in front of the toilets and in front of the sinks. The faucets were wobbly and loose. The toilets and floor were not clean. The restroom as well as the entire restaurant is worn, shabby and in need of cleaning, repair and upgrades.

ND
NikkiD
1 review
Dined on June 1, 2021
Overall5food5service5ambience5

I enjoyed my experience at the Westbury Benihana. Prior to this visit, I had only visited Benihana in Manhattan, NY.
I will definetly come come to this restruant again.

M
Mandy
New York Area
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Food and drink was great. Cook was great as well.

Q
Queen
New York Area
1 review
Dined on May 30, 2021
Overall3food4service4ambience4

The food was good and the place wasn’t that crowded. The food was a good price .

a
alisak
San Francisco
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

It was great, going back again soon. Food was perfectly cooked.

OT
OpenTable Diner
1 review
Dined on May 27, 2021
Overall4food4service4ambience4

Everything was good. Food was a bit salty. They cook in front of you but I guess you have to tell them in advance not to much salt hesitate and its too late. I will go again and recommend.

S
Sherry
1 review
Dined on May 26, 2021
Overall2food2service4ambience1

This is by far the worst hibachi I’ve ever been to. Price was outrageous for the choices and cleanliness of the restaurant. My cook took forever to get to our table and forever to make the food. The table was beyond sticky to a point you can’t even touch it. It was a birthday dinner and got the sloppiest announcement. I would never come back to this location or any other at that nor would I recommend it to anyone

OT
OpenTable Diner
New York Area
1 review
Dined on May 26, 2021
Overall1food1service3ambience3

Quality of food has gone way down and bathroom were down right disgusting! Will not be going back. Very disappointed.

OT
OpenTable Diner
New York Area
3 reviews
Dined on May 25, 2021
Overall5food5service5ambience5

Akways consistently good food and service

SD
SDCHI
Chicago
1 review
Dined on May 25, 2021
Overall5food5service5ambience4

Good covid protocol in place. All Benihana workers were wearing masks and tables were kept to minimal levels with enough separation between guests

RB
RBE1
New York Area
3 reviews
Dined on May 25, 2021
Overall5food5service5ambience5

The service was good. The wait staff was attentive. If you are nervous about Covid, they do a good job of keeping your party separated from others.

b
vipbillm
New York Area
5 reviews
Dined on May 25, 2021
Overall5food5service5ambience5

Great chefs and staff. Very attentive and customer & service focused!

CJ
CJP2021
Nashville
1 review
Dined on May 24, 2021
Overall5food5service5ambience4

Great, fun family dinner. Service was good and the food was tasty.

l
lovableleo
Atlantic City
3 reviews
Dined on May 23, 2021
Overall5food5service5ambience5

Reasonably priced, food prepared in front of you, family oriented.

JC
JaquelineCC
1 review
Dined on May 16, 2021
Overall4food4service4ambience2

Everything was great, food, service, and value. However, I did notice that the wait was a bit long for appetizers(kitchen) and bar drinks. Perhaps more staff would make the experience better, without long pauses in between courses.

OT
OpenTable Diner
New York Area
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

first time being there and it was crazy. our server beyond friendly/always checking up on us.

OT
OpenTable Diner
1 review
Dined on May 15, 2021
Overall5food5service5ambience5

My experience was wonderful yesterday our server Jose was great and very attentive. The cook Santos was entertaining and energetic overall great experience I will be back

D
Daghost
1 review
Dined on May 14, 2021
Overall2food5service1ambience4

The server was not attentive at all ,left my glass empty and never asked if we were okay.The end of the night when we asked for the bill and left a tip the waiter then asked for more money,I've been to alot of restaurants and have never had anything like this happen.

BT
BridgetT
1 review
Dined on May 14, 2021
Overall1food2service1ambience3

I had asked for them to sing to my daughter for her bday and they didn’t even acknowledge it and when I was ready to pay the woman stood over me waiting for me to pay. I felt rushed and was not the experience I anticipated. The food was over seasoned and not edible and I spent a lot of money for dinner. I want to be compensated money back for this horrible experience.

DM
DianMO
New York Area
1 review
Dined on May 10, 2021
Overall5food5service5ambience5

My husband and son took me to Benihana for a birthday dinner. As always, it was a great experience! The food was delicious, the service was excellent and we all left full and happy.

B
Barb
New York Area
18 reviews
Dined on May 10, 2021
Overall5food5service5ambience5

Birthday :Jennie waitress was fabulous and chef Jeremy made delicious food and great social distancing

JF
JoelF
New York Area
1 review
Dined on May 9, 2021
Overall1food3service1ambience1

Was pretty bad, the waitress Barcelona speak english she didn't understand us, and we can not comunícate with her, the wait was pretty bad

NV
NVA99
New York Area
4 reviews
Dined on May 9, 2021
Overall2food2service2ambience2

This establishment has definitely changed. Even with a reservation we had to wait to be seated and even longer to finally get served. The food was bland and there obviously isn’t a dress code.

ZJ
ZipporahJ
New York Area
2 reviews
Dined on May 9, 2021
Overall2food3service1ambience2

Server was horrible

F
F8mous
New York Area
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Excellent Staff and Excellent Service. We come every year on Mother’s day to celebrate with my mother and our experience is always phenominal.

H
Heather
New York Area
1 review
Dined on May 9, 2021
Overall4food5service3ambience5

We were seated right away and the food was awesome but 3 hrs from start to finish was a bit long and it wasn’t crowded on Mother’s Day. The bathroom was disgusting and the floor was flooded with water. Chef Mayo was nice and did a great job with the food but the entertainment was lacking. For the high price we paid, thought it would of been better.

AL
AnitaL
New York Area
18 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

3 generations celebrated mothers day. Was a success!

OT
OpenTable Diner
New York Area
3 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Great time with all the moms in my life.

OT
OpenTable Diner
New York Area
1 review
Dined on May 6, 2021
Overall4food5service4ambience5

The waiter begged for a tip even after I tipped.

CO
ChristOw
New York Area
3 reviews
Dined on May 5, 2021
Overall4food4service4ambience4

Service was good and the trainee was very cordial and polite. We had our usual dinners and the price seemed much higher than usual. I guess the prices have gone up!

NA
NadiaA
New York Area
1 review
Dined on May 4, 2021
Overall4food5service5ambience3

Don’t remember the server name but she was very nice and friendly and the chef was the best. It was my husband birthday we really had a good time.

AS
AaronS
New York Area
1 review
Dined on May 2, 2021
Overall3food4service3ambience3

The menu was very confusing and could have been better explained. The total cost was absolutely not aligned with the amount food that was received.

AH
AlberthaH
New York Area
1 review
Dined on April 29, 2021
Overall1food1service1ambience1

The price went up and the food was so much less. We had to go somewhere else to get some more food.

MO
MarkO
New York Area
1 review
Dined on April 29, 2021
Overall5food5service5ambience5

Our Chef Tim was Awesome! The Good was Great! Cooked to perfection!

FAQs

You can order delivery directly from Benihana - Westbury, NY using the Order Online button. Benihana - Westbury, NY also offers delivery in partnership with Uber Eats. Benihana - Westbury, NY also offers takeout which you can order by calling the restaurant at (516) 222-6091.

Benihana - Westbury, NY is rated 4.3 stars by 1868 OpenTable diners.

Benihana - Westbury, NY does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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