Benihana - Westbury, NY

4.2
1929 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Westbury is located off of Old Country Road next to Bed Bath & Beyond and less than two miles from Roosevelt Field Mall. Take a seat at the bar and enjoy one of our signature cocktails and appetizers as you root for your favorite team, or join us for Happy Hour, Monday through Friday from 4-7 p.m. in our lounge and bar. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Support Benihana - Westbury, NY during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1929 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
TC
ThompsonC
1 review
Dined 2 days ago
Overall4food4service4ambience4

Great evening experience especially for a celebration..a bit on the pricey but being creative with your orders should work out..

AP
AndreaP
1 review
Dined 3 days ago
Overall2food4service2ambience3

Waitress was rude and rushed us through the meal. After paying over $500 in cash she then yelled at certain members of our party insisting we didn’t pay. We did not want to leave $500+ in cash on the table so we alerted a staff memes to take it. Waitress didn’t even apologize when she realized her mistake. Food was tasty and the chef was fun but for what we paid, we expected better service and experience.

Benihana - Westbury, NY
Responded 3 hours ago

Dear AndreaP On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
C
Christopher
New York Area
7 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great service and great food. Only thing is we went at 515 and no high chairs were available. Not good for a baby

S
vipSteakandmalbec
New York Area
5 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

As always, very yummy!!

Benihana - Westbury, NY
Responded 19 hours ago

Dear Steakandmalbec On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

Report
JC
JohnC
1 review
Dined on October 15, 2021
Overall3food3service3ambience3

The whole night was good, not great. I was hoping our chef Alberto would be entertaining enough to kids my 2 kids from being bored, but he wasn't. The food was good overall. Waitress was very brusque and I ordered the same drink as others at my table and they got fruit garnished on theirs but I did not. Not a big deal but a little annoying. Price was fair for the amount of food we got and they chef prepared our food quickly. A local Hibachi place might be a better bet than this chain.

Benihana - Westbury, NY
Responded on October 18, 2021

Dear JohnC on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
OT
OpenTable Diner
Atlantic City
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Rushed us upon leaving on a slow friday afternoon, by literally staring at our table until we got up. thankfully atleast the food was good.

Benihana - Westbury, NY
Responded 6 days ago

Dear Guest Thank you for your feedback! Come back soon!

Report
SK
vipSusanK
New York Area
28 reviews
Dined on October 13, 2021
Overall5food5service5ambience5

we come to celebrate our birthdays 4 times a year. This was the best meal we have ever had there. The food was absolutely delicious. Service excellent and a very small crowd when we were there.

Benihana - Westbury, NY
Responded 6 days ago

Dear SusanK Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
New York Area
2 reviews
Dined on October 12, 2021
Overall1food4service1ambience5

Chef Francisco amazing. Expect for our waitress. She doesn’t know the menu.

Benihana - Westbury, NY
Responded on October 13, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
OpenTable Diner
New York Area
1 review
Dined on October 10, 2021
Overall5food5service5ambience5

Birthday girl

Benihana - Westbury, NY
Responded 7 days ago

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

Report
KJ
KishaJ
Atlantic City
1 review
Dined on October 10, 2021
Overall3food3service2ambience3

I did not enjoy myself this time at Benihana. The lady we had as a waitress was rushing and charged me regular prices instead of lunch prices. I specifically told her lunch specials. She also mixed up every body orders at my table. Also it seems like children don’t get asked if they would like ice cream anymore. If you don’t mention it they won’t say anything. And it comes with the kids meals. Oh, wondering why Benihana got so cheap on giving customers sauces. And the new paper to go boxes are horrible. It doesn’t hold the food good, and it seeps right through the paper carton. They should just give the same plastic carton they give when you order out. All my food was at the bottom of the brown paper bag.

Benihana - Westbury, NY
Responded on October 11, 2021

Dear KishaJ On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
JP
JosephP
1 review
Dined on September 30, 2021
Overall5food4service5ambience5

Food portion adequate
Steak had no seasoning unless you used their sauces

Benihana - Westbury, NY
Responded on October 6, 2021

Dear JosephP Thank you for leaving us positive feedback, come back soon!

Report
KS
KathrynS
New York Area
2 reviews
Dined on September 29, 2021
Overall4food4service4ambience3

Always good food! Nice to watch your food prepared in front of you!

Benihana - Westbury, NY
Responded on October 5, 2021

Dear KathrynS thank you so much for your feedback, we hope to see you back again soon!

Report
B
vipBarb
New York Area
26 reviews
Dined on September 27, 2021
Overall3food4service4ambience3

We didn’t get a shoe:with egg into hat ,light show,pump with rice to make I love you .Food was good .

Benihana - Westbury, NY
Responded on September 29, 2021

Dear Barb We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
JD
vipJosephD
New York Area
8 reviews
Dined on September 26, 2021
Overall5food5service5ambience3

Great food and talented chef made for an entertaining evening

Benihana - Westbury, NY
Responded on September 29, 2021

Dear JosephD We are happy you enjoyed the Benihana experience! Come back soon!

Report
P
Pamellah
New York Area
2 reviews
Dined on September 26, 2021
Overall5food5service5ambience4

Great lunch! Jose was exceptional, as well as our server.

Benihana - Westbury, NY
Responded on September 30, 2021

Dear Pamellah Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
AB
AndreB
1 review
Dined on September 25, 2021
Overall4food5service3ambience4

Felt a little rushed and the waitress seemed to be waiting on too many tables so it took a while to get refills on drinks. Other then that it was a great exp! :)

KL
KailaL
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

It’s was great calm & tasty , Sunday brunch here is a must

Benihana - Westbury, NY
Responded on September 27, 2021

Dear KailaL We are happy to hear that you enjoyed the dining experience!

Report
MI
vipMICHELLE
New York Area
8 reviews
Dined on September 14, 2021
Overall2food5service1ambience2

We love to celebrate my husbands birthday every year at this location. The chef was outstanding the food was outstanding. Our server was not knowledgeable of the menu or accurate with the items we ordered. Furthermore if and establishment is adding gratuity that is fine, server should state that service is included. When I was presented with the check and the payment pad only when I asked was it disclosed. Had I not asked what a “service charge” was I would have double tipped for sure.

I have worked in the industry in the past and we had to disclose service inclusion. If we did not disclose the stem we were at risk of losing our job.

I am almost certain that we will no longer use this location as the one in Manhasset has proven to be far superior in their service and appearance overall.

Hopefully somebody will get back to me regarding this experience that we had. Our check was close to $600 and I feel that we should’ve received far better service than we did.

My phone number is on my profile.Please feel free to reach out and contact me and get any specifics that are clear in this commentary section.

Benihana - Westbury, NY
Responded on September 15, 2021

Dear MICHELLE On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
SD
SDan1998
New York Area
2 reviews
Dined on September 13, 2021
Overall5food4service5ambience5

The overall service and food was really good. I was apart of a party of 10 and we were seated on time. The only issue was with the chicken fried rice. The rice was not fully cooked and was very hard.

TC
TriciaC
1 review
Dined on September 11, 2021
Overall1food1service1ambience1

Wait staff sucked so slow
Food awful
Shellfish allergy they sprayed my food

Benihana - Westbury, NY
Responded on September 14, 2021

Dear TriciaC We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
JA
JoanA
1 review
Dined on September 11, 2021
Overall2food5service3ambience1

The food and service were good but the place was filthy. The table was sticky, the bathroom was dusgusting

Benihana - Westbury, NY
Responded on September 14, 2021

Dear JoanA We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Thank u for the surprise birthday serenade💛

OT
OpenTable Diner
1 review
Dined on September 8, 2021
Overall3food4service3ambience3

I mentioned it was for a birthday and the was no icecream or cake given.. I seen other people had their event celebrated.

SF
StaceyF
New York Area
3 reviews
Dined on September 8, 2021
Overall4food5service5ambience4

Brought my mother here for her first hibachi experience. Food was good.

OT
OpenTable Diner
New York Area
3 reviews
Dined on September 4, 2021
Overall2food5service2ambience2

They’re totally under staffed. Saw the waiter twice, when he took the order and brought the bill. Dasit

Benihana - Westbury, NY
Responded on September 10, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
OT
OpenTable Diner
1 review
Dined on August 30, 2021
Overall5food5service5ambience5

Great treat for celebration our birthdays

SU
SUEWHO
1 review
Dined on August 29, 2021
Overall5food5service5ambience5

We had a surprise 25th Birthday Party for my daughter! They handled it perfectly! The staff is wonderful! So friendly and fun! The service was great! The experience was wonderful. We all had an amazing time! I would highly recommend Benihana Westbury!

Benihana - Westbury, NY
Responded on September 2, 2021

Dear SUEWHO Thank you for allowing us to be a part of the special occasion!

Report
GW
GailW
1 review
Dined on August 29, 2021
Overall1food1service1ambience1

Expected hibachi to be fun and entertaining not exciting food expensive and vegetables are cheap We received 1 piece of zucchini and a few mushrooms $150 for 3 people not worth your money and placed at table with kids banging table horrible experience

Benihana - Westbury, NY
Responded on August 31, 2021

Dear GailW Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
OpenTable Diner
New York Area
1 review
Dined on August 27, 2021
Overall3food5service1ambience3

Chef was good and talented; however the server who initially took the food order was nasty and gave 0 refills. Additionally, she ignored us when we asked for to go containers, and asked everyone else at the table if they wanted dessert except for our party

OT
OpenTable Diner
New York Area
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

This was my welcome home dinner and it was amazing. I will say, there was too much salt added to the food but otherwise it was excellent. Would come back again!

Benihana - Westbury, NY
Responded on August 30, 2021

Dear Guest Thank you for leaving us positive feedback, come back soon!

Report
F
vipFendi
New York Area
19 reviews
Dined on August 26, 2021
Overall5food5service5ambience2

Great customer service

Benihana - Westbury, NY
Responded on September 1, 2021

Dear Fendi Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
SJ
SeafoodJunky
Chicago
3 reviews
Dined on August 24, 2021
Overall4food4service5ambience4

The food was delicious and there were not a lot of people at our table which was great!

Benihana - Westbury, NY
Responded on August 26, 2021

Dear SeafoodJunky We are happy you enjoyed the Benihana experience! Come back soon!

Report
a
vipangela
New York Area
7 reviews
Dined on August 23, 2021
Overall2food3service2ambience2

table was sticky , no air conditioning , no waiter came to refill our drinks , they never sang happy birthday and they were told 2 times. food overall was good. had 2 kids with us and barley any entertainment

Benihana - Westbury, NY
Responded on August 24, 2021

Dear angela On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
l
lynn
1 review
Dined on August 21, 2021
Overall3food5service2ambience4

Food great. Reservation was 7pm. Got text table was ready. Was not seated until 7:30pm.

Benihana - Westbury, NY
Responded on August 23, 2021

Dear lynn On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
OT
OpenTable Diner
New York Area
4 reviews
Dined on August 20, 2021
Overall3food4service2ambience2

The service is very subpar. The waiter did not properly communicate with the hibachi chef orders and my shrimp allergy. The wait was also terribly long for no reason. My filet mignonette was cooked to perfection and that was probably the only positive thing I can say about my outing to Benihana Westbury.

TB
TyeshaB
New York Area
2 reviews
Dined on August 20, 2021
Overall1food1service1ambience1

Poor and slow service. Bathrooms with tissue or paper towels.

KP
KaylaP
New York Area
1 review
Dined on August 19, 2021
Overall5food5service4ambience5

Food was actually COOKED . Unlike other Benihana places :

DS
DianeS
Atlantic City
1 review
Dined on August 18, 2021
Overall5food5service5ambience5

Haven’t been here in a long time. I wish would have come back sooner. It was awesome 😎
Everything was great

Benihana - Westbury, NY
Responded on August 20, 2021

Dear DianeS Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
M
Michealb
1 review
Dined on August 8, 2021
Overall1food1service1ambience2

The service was absolutely horrible. Everything I asked for I was told they didn’t have. But than any time I requested a manger they miraculously had it. None of the food was ordered correct or properly cooked. I had raw food served to me. I requested to speak with a manager 3 times. I come here often but I will definitely not be returning after this disaster of an experience.

Benihana - Westbury, NY
Responded on August 9, 2021

Dear Michealb Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
G
Glossyparis
New York Area
1 review
Dined on August 8, 2021
Overall4food4service4ambience4

Food was excellent, the chef was great, the service was good and wait time to be seated wasn’t long. Overall a great dining experience.

FAQs

You can order delivery directly from Benihana - Westbury, NY using the Order Online button. Benihana - Westbury, NY also offers delivery in partnership with Uber Eats. Benihana - Westbury, NY also offers takeout which you can order by calling the restaurant at (516) 222-6091.

Benihana - Westbury, NY is rated 4.2 stars by 1929 OpenTable diners.

Benihana - Westbury, NY does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - Westbury, NY