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Benihana - Westbury, NY, Westbury, NY

Benihana - Westbury, NY

4.0
4
2078 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Take a seat at the bar and enjoy one of our signature cocktails and appetizers as you root for your favorite team, or join us for Happy Hour, Monday through Friday from 4-7 p.m. in our lounge and bar. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Phone number

    (516) 222-6091

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Westbury

  • Cross street

    Old Country Rd

  • Parking details

    Free parking for Benihana guests

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 2,078 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.2Food
  • 3.9Service
  • 3.9Ambience
  • 3.8Value

NoiseModerate

Sort by

Filters

  1. M

    Mouse

    New York Area

    5 reviews

    3.0

    5 reviews

    Dined 1 day ago

    overall3food5service3ambience4
    Chef was amazing and it wasn't very busy. Our server didn't let us know our options as the menu doesn't spell out what you get with the hibachi meals. She offered us regular fried rice and didn't say there were other options. We were not provided with the green tea as shown on the menu. Items that we wanted, like drinks and desserts, weren't available also. It's fun and the food is fantastic but clearly you need to ask a million questions to make sure your server gives you information.
  2. MA

    MargieA

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience5
    Long time customer of Benihani's. Food was great and chef was engaging with people at the table.
  3. RR

    RRMN

    New York Area

    5 reviews

    2.0

    5 reviews

    Dined 5 days ago

    overall2food1service5ambience5
    Very disappointed in Benihana this past Saturday night. Food was just ok, our chef was the most underwhelming we have ever had in any Japanese restaurant. The chef barely lit a fire and did nothing to keep my kids attention. Worst part was the sauces were rancid.
  4. CF

    CFennes

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience3
    We had a great night. Our chef was friendly. Food was what I expected.
  5. TR

    TiffanyR

    New York Area

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food5service1ambience2
    We had a reservation at 8:30. We were sat close to 9pm. A server didn’t come till 9:15. Each round of drinks took about 30 minutes to come. We didn’t leave until 11pm. Food was great and John our chef was incredible! Second time we have been with incredibly long wait times
  6. DC

    DinaC

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    our chef was terrific! He was entertaining and he involved everyone and his cooking was amazing. Everything had to much flavor. Will definitely return and hope to get same chef.
  7. B

    Billyjoe

    New York Area

    16 reviews

    vip
    4.0

    16 reviews

    Dined on September 28, 2022

    overall4food4service4ambience3
    We have dinner on Wednesday and the restaurant is half full. Although there is only two of us, the restaurant give us the whole table for 12 without waiting for other patrons to fill the space. This is good service to customers. Dipta, our server, is great with good service and a smile. Alberto , our table chef , is funny and entertain us while cooking. The food is good and we would return in later days.
  8. B

    Barb

    New York Area

    35 reviews

    vip
    5.0

    35 reviews

    Dined on September 28, 2022

    overall5food5service5ambience5
    It was fabulous and nice size portions
  9. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 21, 2022

    overall5food5service5ambience5
    Taking my daughter to my favorite place
  10. MM

    MahMor

    New York Area

    1 review

    3.0

    1 review

    Dined on September 18, 2022

    overall3food3service2ambience1
    It was 86 degrees inside! And the drinks from the bar were very weak and watered down.
  11. TA

    TyyA

    New York Area

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food1service1ambience1
    The food wasn't good, the service was horrible. Everyone at my table got up and left prior to the food being prepared because the drinks and appetizers weren't good. The server was very slow with coming around the entire night. Although my drink was horrible I had to drink it because he never brought the water I asked for when he initially took our order. Never going back
  12. SA

    StephanieA

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food1service5ambience3
    Crazy is all I can say…club Benihana…the staff was very nice and friendly but we never got a table too over crowded…funny thing is this always the case at any location
  13. ML

    MelissaL

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on September 17, 2022

    overall1food2service1ambience2
    We waited an hour and a half with a reservation! Service was terrible. Food was poor. Will never go back
  14. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food4service5ambience5
    Birthday dinner server and cook were wonderful.
  15. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 15, 2022

    overall3food3service3ambience2
    Over priced and my chef forgot to add eggs with the fried rice
  16. FD

    FrequentDiner

    New York Area

    68 reviews

    vip
    4.0

    68 reviews

    Dined on September 15, 2022

    overall4food4service5ambience3
    They were understaffed and the waiter didn't show up for a long time but the hostess Alexis pinch hit as the server and did a great professional job. Kudos to her and benihana in finding her to work for them
  17. OT

    OpenTable Diner

    New York Area

    8 reviews

    vip
    2.0

    8 reviews

    Dined on September 8, 2022

    overall2food3service4ambience4
    We went for my son’s birthday and had an ok (at best) experience. We went in March and were thrilled with how special they made my little guy feel. For my other son’s birthday there was next to no excitement. The traditional tossing food into one’s mouth wasn’t attempted until prompted and it was ultimately a fly by visit. No group photo was taken and we left feeling like we were missing something. The food wasn’t as good as last time- my tuna was doused in vinegar which was poured on top. It was ok but nowhere near the level of quality or service we were accustomed to in the past.

    Benihana - Westbury, NYResponded 1 day agoDear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  18. k

    karep

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 5, 2022

    overall5food5service5ambience5
    I had a 1:00 reservation, I arrived slightly before 1:00 and was seated immediately. My guest and I had a great experience, the other people at our table were very nice and the food was excellent. Our wait person was very attentive. I always recommend Benihana to everyone I know. It is one of my favorite places.

    Benihana - Westbury, NYResponded 1 day agoDear karep We appreciate you dining with Benihana, thank you for the kind words!

  19. KD

    KenD17

    New York Area

    3 reviews

    vip
    2.0

    3 reviews

    Dined on September 2, 2022

    overall2food1service2ambience4
    Seated right at time of reservation, entree was served more than 90 minutes later.

    Benihana - Westbury, NYResponded on September 21, 2022Dear KenD17 Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  20. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on August 29, 2022

    overall5food5service5ambience4
    Chef was terrific tonight... Family had a great time.

    Benihana - Westbury, NYResponded on September 21, 2022Dear Guest Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you and your family!

  21. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food1service1ambience1
    I had a reservation at 6:15pm and ended up eating at 8:00pm

    Benihana - Westbury, NYResponded on September 21, 2022Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  22. L

    Lopich

    1 review

    5.0

    1 review

    Dined on August 27, 2022

    overall5food5service5ambience5
    Server Jebert was great, very attentive. And the chef Jesus was excellent. Food was consistent as delicious as expected from Benihana.

    Benihana - Westbury, NYResponded on September 16, 2022Dear Lopich Your feedback is appreciated. We will be sure to share your kind words with the team!

  23. SJ

    SheilaJ

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on August 27, 2022

    overall1food2service1ambience2
    Waited over an hour for the chef to come out. Food was over cooked and dry. Not flavorful at all!!! Very disappointed

    Benihana - Westbury, NYResponded on September 16, 2022Dear SheilaJ on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  24. I

    Inga

    New York Area

    1 review

    2.0

    1 review

    Dined on August 25, 2022

    overall2food3service2ambience3
    The hostesses are not very professional. Two were at the wait stand when we arrived. However, the one that was not attending to another patron ignored us for 5 minutes before acknowledging we were there. The waiter was trying to service too many tables. However the chef was entertaining.

    Benihana - Westbury, NYResponded on September 16, 2022Dear Inga On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

  25. OT

    OpenTable Diner

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on August 21, 2022

    overall4food4service4ambience4
    Food was ok. Got there 1hr before it closed. Not really a sushi person but what I ordered was cooked good.
  26. JM

    JessicaM

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on August 18, 2022

    overall5food5service5ambience5
    We had a great time celebrating my daughters 11th birthday and will be back soon. The hostel Jason at the front door was awesome.
  27. O

    Oscar

    New York Area

    1 review

    5.0

    1 review

    Dined on August 18, 2022

    overall5food5service5ambience5
    Alberto the chef was amazing and the waiters that served us were great. Adding hibiscus onto our iced teas, thanks! And more veggies when requested
  28. m

    mams

    New York Area

    1 review

    4.0

    1 review

    Dined on August 16, 2022

    overall4food4service4ambience4
    Presentation was great I enjoyed my birthday dinner
  29. M

    Missy

    New York Area

    11 reviews

    vip
    2.0

    11 reviews

    Dined on August 13, 2022

    overall2food2service2ambience2
    We waited a while to receive our food. The waitress was at a table eating lunch, and when she finally came over I told her we’re were going to leave. We stayed and should have left because the food was hardly seasoned. This was my first time at this location and last time going to this restaurant. This place is not the same as it was years ago.

    Benihana - Westbury, NYResponded on August 31, 2022Dear Missy On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  30. TR

    TROYM

    New York Area

    1 review

    4.0

    1 review

    Dined on August 11, 2022

    overall4food4service4ambience4
    As usual, always a good meal and a pleasant experience.

    Benihana - Westbury, NYResponded on September 16, 2022Dear TROYM On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

  31. a

    amzoo

    New York Area

    12 reviews

    vip
    3.0

    12 reviews

    Dined on August 11, 2022

    overall3food4service4ambience3
    Appearances matter! Looks very run-down and in need of cleaning and updating. Food and service was good. Will not return again.

    Benihana - Westbury, NYResponded on August 23, 2022Dear amzoo On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  32. JB

    JerryB

    New York Area

    1 review

    5.0

    1 review

    Dined on August 10, 2022

    overall5food5service5ambience5
    We love this restaurant, the food is excellent and plentiful and the staff is awesome. Awesome prices.
  33. K

    Karent140

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    I had my birthday brunch there the food was good. I enjoyed myself will go back again
  34. BK

    BogdanK

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Excellent restaurant with very good show and service ,will come back in the near future
  35. P

    Paulk

    New York Area

    1 review

    2.0

    1 review

    Dined on July 28, 2022

    overall2food4service2ambience4
    My 6:00 pm reservation was given to a walk-in . I was then seated at a later date but an error was made and they sent the chef at a different table so we then had to wait longer. Someone complained and they offered us an appetizer to share for every 2 people. Dinner was good but the whole thing took almost 3hours . There were young children at our table and it was a long time for them to wait. I think there is a need for some improvement don’t give away my reservation to someone else when I arrived on time.

    Benihana - Westbury, NYResponded on August 26, 2022Dear Paulk on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  36. A

    Alfer

    New York Area

    16 reviews

    vip
    2.0

    16 reviews

    Dined on July 24, 2022

    overall2food2service2ambience2
    Terrible! Had a reservation but still had to wait forever for service. The cook wasn’t even Japanese! Don’t like the fact that you stage the food. The rice is served first than the meats!

    Benihana - Westbury, NYResponded on August 26, 2022Dear Alfer on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  37. G

    Greek1spot

    Washington DC

    11 reviews

    5.0

    11 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5
    Celebrate my birthday everything was great!
  38. FS

    FeliciaS

    New York Area

    44 reviews

    vip
    5.0

    44 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5
    Everything was great…service, food, chef.

    Benihana - Westbury, NYResponded on September 6, 2022Dear FeliciaS Thank you for leaving us positive feedback, come back soon!

  39. D

    Diningqueen23

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on July 11, 2022

    overall4food4service4ambience4
    Although the experience was fun, there was way too much soy sauce on the food. We were dehydrated the rest of the night and the next morning. Chicken was over cooked. Chef left, waiter appeared with bills and stood over me while I was trying to calculate the tip.!!

    Benihana - Westbury, NYResponded on August 18, 2022Dear Diningqueen23 Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  40. L

    Lazlo

    New York Area

    7 reviews

    2.0

    7 reviews

    Dined on July 10, 2022

    overall2food2service2ambience2
    Waiter wasn’t very knowledgeable about menus, and never brought second drink I requested. Fried rice came out at end of meal, chicken was dry, overall worst Benihana visit.

    Benihana - Westbury, NYResponded on August 18, 2022Dear Lazlo on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Westbury, NY using the Order Online button. Benihana - Westbury, NY also offers delivery in partnership with Uber Eats.

Benihana - Westbury, NY is rated 4 stars by 2078 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Uber Eats
Google Map for Benihana - Westbury, NY

920 Merchants Concourse, Westbury, NY 11590

Additional information

  • Cross street

    Old Country Rd

  • Neighborhood

    Westbury

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Free parking for Benihana guests

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

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