Benihana - Troy
Benihana Troy is located on Big Beaver Road, between Crooks Road and Coolidge Highway near the Somerset Collection and Somerset Park Golf Course. Our parking and entrance are located in the back of the building. An 18% service charge is added to all guest checks for parties of eight or more.
Reservations are only available in the teppan area. To better accommodate our guests, we do not accept reservations for the sushi bar or lounge.
Amazing food! Chef Haquen (not sure his name) was so funny and cooked a great meal! Love Benihana!
The food was great and Kayla provided excellent service. The bathrooms were terrible. I think you guys should focus on cleaning the restrooms 4 times a day.
It was gross , we waited an hour to eat and the food wasn’t even good
Everyone at this location is wonderful!!! The Troy Benihana is the best by far and chef NHA was fantastic!!!!
The food and service was fabulous, however the Chef didn't speak much. Not sure if he was new and concentrating but he wasn't very personable. He did cook a great meal so that is more important :)
Our server, Andy, was great and kept checking on us. Food was delicious as always. Went on a weekday so it wasn't too busy or loud, perfect time to go!
It was great
The waitress never brought our green tea. We had to get out own to go bags
Staff have bad attitude. Slow service.
The waitress was great she satisfied all our needs by checking on us every so often and we had a party of 10. I did not appreciate the extremely long wait for the cook to come out to prepare our food. People that was seated after us was eating by the time our cook came out. Not acceptable.
Great food and service. Enjoyed talking to the chef Chris
came in for lunch this afternoon and was seated beyond my reservation time. the chef that serviced the table may have been new, but my food was cooked incorrectly to the point that he had to put it back on the grill. the other patrons food at the table was burnt. the waiters service was few and far in between. i’ve had far better service at this location. i’m a bit disappointed.
Our server Brittany from the beginning when she introduced herself was very off. From there the night went downhill. She only appeared to take the order and bring the food. When she did bring the food, she slammed it on the table splashing the drinks. I was there with my husband but had to call Leon, the manager, over for the teenagers that were at the table so speak up for them. It was so bad the manger had to finish serving us. I have never had such a horrible experience at this location and I definitely am very hesitant about returning
It was awesome
it was amazing as always. Food was great! Our server Andy was excellent
Had a great first date here, definitely loved the chef and the culture around us at the time.
We had a very good meal at Benihana. The server for the evening was very entertaining and attentive. The cook for the evening did a good job, however, although we had a small child at our table did not go through the entertaining we are accustomed to seeing. Not very entertaining. The food was prepared well and we appreciated his asking whether our steak was correct or not. (Usually no one asks if the meat is as we liked it) The people next to us felt their meat was all wrong, however, when he asked them if it was correct, they answered ok. Then they called the manager over to complain that they order rare and received well done. They did order rare, however, I don't know why they said it ok when they got it. I would have said something before it was very well done.
I've been to this place twice for dinner now and I'm not impressed. Our server was never around and eventually we got tired of waiting and had to find things ourselves (boxes, containers). We eventually got the bill by another server.
I LOVE Benihana! I go every year! This was my friend's first time going and I wanted her to experience it. She enjoyed it!
Although the food is delicious & the service is wonderful, the bathrooms are disgusting. The entrance door to the bathroom sticks so much I thought the bathroom was locked. All of the toilets are leaking & have a pool of water surrounding them. The sink counter is as sticky as the door. Gross!
the food is over priced and the portion sized are tiny for the amount of money you have to pay for a meal I wont go again
Great and fast
The service was horrible and I was very much disappointed because I frequently dine at this restaurant. Even though the manager tried his best to resolve the issues I left completely unhappy after spending $200
When we arrived we went into the bar for happy hour. It took a while to get a bar tender to take our order, but getting our check took even longer. Literally took over 10 minutes to get someone to give us our check, and by that time the hostess had told us our table was ready. I sent my fiance to the table and I waited for the bartender to give me my check. He placed it down and then walked away. One Miti and a malibu and coke came to 18.50. I knew that had to be wrong because the miti was part of happy hour and there was no way a small malibu and coke could be over 10 bucks. I tried to get the guys attention to point out the bill but he had disappeared. I sat waiting for almost five minutes before I gave up and just decided I would 'eat' the difference. When we got to the table the waitress didnt show up to get us drinks for a very long time, Im talking 10 to 15 minutes. Once she took the drink order it was another 10 to 15 minutes for her to bring out 7 water, a milk shake (ordered by other people at our table), and a sprite (ordered by other people at the table). Then she took our food order. The soups came out in about 10 minutes but then she rushed the salads out super quickly so we had both soup and salad infront of us at the same time. When the chef came he also seemed very rushed. He started out by cooking noodles for the children at the table, but didnt scrape the grill off very well, so there were little areas of burned noodles on the grill. Then he cooked the rice, served it. But after that he started cooking the proteins, so he cooked our 'appetizer" veggies last. Then to top it off the veggies were quite charred. The night however did not stop there. Once the chef was done we were left at the table for over 20 minutes just staring at our food! The waitress wasnt even the one who boxed up the food! Another member of the staff had to come and ask if we wanted boxes and take our ice cream order! We went here for my birthday and it was not a happy one.
Rice was still white, no butter was used or soy sauce.
Nothing was seasoned, the server kept shooting us and rushing us to pay while we were still eating.
The cook cooked our food within 15 minutes and there was a full table the cooked next to us started before out cook and was still cooking and our cook was done. I was completely unsatisfied with my food. nothing was cooked fully rice was still sticky and white. I would never suggest anyone go to this location.
Haque is GREAT....Definitely booking for him as the cook next Visit
I had better service before. A bit crowded but they knew what their reservations was looking like. Took over 30 minutes to be seated. I don't understand why they do reservations.
We were seated right way with our open table reservations, the staff all had great energy and was amazingly attentive to our family's needs with great attention to the small details.
Had a pleasant dinner with family. Good chef and good food!
I was celebrating my birthday and had an amazing time with my husband and teen daughter (who had never been to Benihana). The people and cook at our table--as well as the atmosphere, were all awesome 🙂. For those who prefer dining with folks ya know, I recommend going with a group of 8 friends and/or family. With 8 you'll fill up a table and have more of a "Private Party" atmosphere 🙂.
As usual, it was to our expectations. We can’t wait to go back.
The chef had really bad attitude
COOK TOP WAS BLACK WHICH MADE FOOD UNAPITISING WITH A BURNT TASTE.
The food was well worth the price. The service was excellent. I would definitely recommend it to everyone!
Space is tight at the tables. There is not enough eating space on the tables and with 8 diners around the cook.
This is a great place to celebrate a special occasion with family and friends.
I really enjoyed celebrating my bday dinner at benihana the staff is always very friendly & accommodating & the fried rice is to die for I just love the rice don't get me wrong everything I have had there is good I stay at least a hour away but benihanas is worth the drive.
I love the experience Milton was awesome I come back anyway
excellent hibachi style meal where they have many choices for everyone
Benihana is the best place to go for a birthday. Will always recommend