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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.1
3.1
3778 Reviews
$30 and under
Japanese
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Make a reservation

2 people

7:00 PM


Booked 62 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (248) 649-6340
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Troy
  • Cross street
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 3,778 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.1
3.1 based on recent ratings
  • 3.8Food
  • 3Service
  • 3.1Ambience
  • 3Value

NoiseModerate

3,778 Reviews
  1. Heats

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    We waited over an hour for the chef to come out to start cooking the food. He was fantastic and the food was great! But, we didn't finish the meal until 2 1/2 hours after we sat down. It seemed that they were short on chefs, but were still seating people and when we left the entire entrance and waiting area was packed with people. It seems like they shouldn't take so many reservations if they don't have enough chefs to cook the meals. We've been going to this Benihana for over 20 years and the service has definitely declined from what it used to be.

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  2. JakiriaM

    Detroit

    3 reviews

    1.0

    3 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 5
    3. Service 3
    4. Ambience 2
    Overbooked and I had a 7:15pm reservation and so did 5 other guest didn’t get seat til 8pm didn’t get a chef til 9pm when my family left it was 10pm

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  3. MaricelC

    Detroit

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    We are not going back here anymore. Its a very long wait, expect to spend 3 hrs or more in this restaurant regardless of making a reservation or not. Other than that, they charge you service fees plus your tip which they said is different from service fees.

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  4. OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 5
    Extremely long wait after being seated short staffed so be ready to have extra time

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  5. ChristinianM

    Detroit

    8 reviews

    vip
    3.0

    8 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3
    Took over 30 minutes past our reservation time to be seated. The server was nice, but obviously had too many tables as it took her a long time to come back with any request. Had to grab our silverware from a nearby counter

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  6. OpenTable Diner

    Las Vegas

    2 reviews

    1.0

    2 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Worst Benihana experience ever. Inattentive service and one of the worst chefs. Took us almost 3 hrs to eat here which was ridiculous. Instead of asking us how we liked our steak cooked, the Chef held up a piece of steak on her cooking fork and asked “is this done enough for you?”. Embarrassing. Will never go back.

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  7. OpenTable Diner

    Palm Springs

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Service was terrible. We got our soup and salad before our drinks and our waitress forgot one of the drinks. She was not picking up our dirty bowls or plates. My brother-in-law had to walk them out and put them on a tray. The chef was good but had to try and get a different waitress to bring some bowls and food over for her because our waitress was missing again. Not going back there again!

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  8. OpenTable Diner

    Los Angeles

    8 reviews

    5.0

    8 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have been in so many Benihana in the US and it was my first time here with my wife. Kay who was the Chef in charge did it great! I ordered the Benihana Trio and it was delicious! Thank you Kay, thank you Benihana!

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  9. PatienceM

    Detroit

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 2
    3. Service 4
    4. Ambience 2
    We made a reservation and when we arrived at the restaurant we were told it would be another 45 minutes to an hour wait because they were short cooks. We drove 55 minutes to the restaurant and had a babysitter. We were very unhappy. I don’t think the restaurant should have taken reservations if they could not accommodate our two person party. We were offered to sit in the main dining area which was fine, but our food was cold. We spent $120 for sub par food.

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  10. PrincessCantrece

    Grand Rapids

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2
    Food is always good. My server was very attentive and friendly.. Wait time to be serve was almost 3 hours. That left a bad taste in my mouth. We had to go find a manager to see what taking so long. Especially when other tables of people that sit down after you being served. Not a good look for Troy Benihana.

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  11. OpenTable Diner

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We had to leave the restaurant. There were 7 chefs for 24 tables. We waited 45 minutes and only received drinks. Other patrons waited over an hour before a chef was able to get to their table. It was terrible.

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  12. DaBuck

    Las Vegas

    107 reviews

    vip
    4.0

    107 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    I would give it a 7!out of 10 They seemed unorganized and try hey need a general clean up

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  13. Plaw

    Austria

    7 reviews

    5.0

    7 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 3
    Great service! The cook and waiter was awesome. No wait time as well

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  14. AndreaV

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An excellent meal and place to share with friends and family.

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  15. SamanthaH

    Detroit

    4 reviews

    4.0

    4 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Jose was our chef and he was great! it was really busy and Skyy took good care of us. Honestly, we love Benihana and this one could use a refresh, but was solid and fun.

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  16. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The chef put too much salt on the food, and when I said something to him, he stated steak needs salt, and I disagree that state need table saw everything was just too salty. 

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  17. krish

    Detroit

    1 review

    1.0

    1 review

    Dined 7 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    After an hour at the table only soup and salad was served. I had to ask a manger to have a chef come to the table. Service was extremely slow. Had to ask for the soup to be brought out too. Chef was good, food was good, but after two hours we didn’t even eat, just had it boxed up and left. We had a reservation for 7:30, arrived on time, and didn’t leave until 9:30. If we ever go back it we be to a different location. Also it was extremely pricey.

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  18. Blessed1

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on February 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Chris was the bomb! His personality was great and he cooked our food to perfection. His cooking techniques were great! Thank you. 

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  19. OpenTable Diner

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on February 12, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    The service was not good but the food amazing & good cooker

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  20. OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on February 11, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 1
    We visited for date night on 2/10 for a 9:30 reservation, our food and service was very good and attentive. The ambiance however was very chaotic, 2 out of 3 bathroom stalls had no TP, very young children crying thru the entire restaurant the whole time, well past 11:00pm.

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  21. PhyllisL

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on February 10, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 1
    Terrible service. Waited to long even with reservations. Food took over 90 minutes to even start with soup and salad. 3 hours was just too long to sit. Others seated after our party of 6 had all been served and finished before we even started on the main course. Unacceptable

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  22. NekeshaH

    Detroit

    1 review

    5.0

    1 review

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love our waitress and the cook. It was my first time there with my kids and we absolutely loved it.

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  23. PDIDDY

    Detroit

    1 review

    5.0

    1 review

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food tasted great food and the cook was in point!!

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  24. AshleyT

    San Diego

    1 review

    1.0

    1 review

    Dined on February 10, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    We went for my mom’s birthday and it was a very frustrating experience. My mom went to the wrong location but the rest of the party were on time (15 minutes early) we told the front staff where my mom was coming from and they told us that they could not hold our table although we had not yet passed our grace period. Another family came late for their reservation and they allowed them to be seated and acknowledged the grace period for them. We were told that we had to change our reservation time to 8p. WE WERE NOT ALLOWED THE GRACE PERIOD for my mom to make it there. I am not sure why they allowed the grace period for the other family and not ours. The managers were very rude and combative. Chandler and Chad were not accommodating at all. They treated us as if we were not important and they did not care about our concerns. Manager Anthony must’ve heard that we were upset from the other managers and offered us money off for our next visit (none of us will be going back). Chandler and Chad had a very poor attitude and treated us like trash. Never going to that location again. It will be a while before I go back to any Benihana after that experience. I have never had an experience like this at any other Benihana location and I have never been treated as such by any other food establishment.

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  25. AshleyW

    Detroit

    1 review

    1.0

    1 review

    Dined on February 10, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    This was a terrible experience. 715 reservations and was seated at 720. It took 50 minutes for WATER to be brought to the table. Server wasn't transparent that chicken fried rice was a high upcharge. Drinks were crazy expensive. I ordered a captain and coke, which I received. My 2nd captain and coke was obviously coke and well brand spiced rum. The carpets were filthy. My napkin had stains on it. I'll never come here again.

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  26. CarmY

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on February 10, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Food good chef great but ambiance was awful hostess was nasty so was waitress. Will never dine here again!

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  27. OpenTable Diner

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on February 8, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Extremely horrible service, wasn’t seated for and hour after reservation. Wasn’t served until an hour and a half after seated. Bill included at least 4 items that wasn’t our parties items. Terrible experience all around!

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  28. SonyaJ

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on February 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 2
    The wait for the chef is always long. Even with a reservation! Each time we come here for dinner it's always over a 1 hour wait. It's ridiculous! I really enjoy my meal when it's finally prepared, that's why I keep coming back. However, after this last visit, I'm done. I will find another hibachi restaurant to enjoy. Also, the ladies' restroom is always filthy at the Troy, MI location.

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  29. JuneM

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on February 6, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    The waitstaff and chef were awesome. The bartender was horrible.

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  30. OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on February 4, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Our server messed up our orders and forgot certain items that we specified. Her attitude was very non chalant as well. We arrived for our reservation at 9 and didn’t leave until almost 1 AM. The food was cold by the time everything was cooked and finished. Over all the experience just wasn’t pleasant

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  31. OpenTable Diner

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on February 3, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    The chef didn’t do anything fun or interesting. She just looked down and cooked our meal as if she worked in a cafeteria… we ordered a second round of drinks mid way through the meal that never came. Once they brought the check I noticed they charged us for them so I waited until she came back to have it adjusted. Instead, she brought our drinks and handed them to us as everyone else had already left our table because dinner was over… the kids also didn’t get their ice cream with the kids meal… worst experience ever. We will never return

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  32. DianeS

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on February 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love the food and the fun atmosphere. I had shrimp and my husband had the steak chicken shrimp combo. We both had wonderful food. Service was great and the people we sat with were very friendly

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  33. Nina

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on February 3, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Had to ask waitress if could clear table due to dishes piling up. Was a minute before waitress realized I didn't have steamed rice with food the chef had to ask her to bring out. Overall it was decent thought we were having a private area to celebrate birthday and they didn't sing birthday for guest though it was requested however they song for the other party due to them asking them to.

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  34. GibranF

    Mexico City

    1 review

    1.0

    1 review

    Dined on February 2, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    30 min to get the table and an hour and a half to get food! Horrible experience. Drinks took over 45 min to arrive. Awful service

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  35. MartinS

    Detroit

    3 reviews

    2.0

    3 reviews

    Dined on February 1, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    Its the first time I ate a cold filet steak in this place and overcooked. The chef cooked the meat first, normally they do the fried rice first. My entree had scallops which were not cooked with the steak and as a result more wait time for the scallops to cook and my steak to get colder. The scallops were overdone also. They used way too much butter and cooking oil making everything greasy. There is nothing worst than cold greasy food. I think part of it is we got an inexperienced chef, my previous visits the food was enjoyable,cooked to order, not overdone and not too greasy. You also cannot order happy hour appetizers or drinks even though its happy hour time, you have to go physically to the bar, put a separate order in to get it at happy hour prices. Which is strange since other restaurants do extend happy hour pricing in their dining areas. Not that they can control this since there are groups celebrating birthdays, the ambience was very loud to a point that it is disturbing other tables. On top of that they did not have their usual warm saki available to help pass the time. I only went here to use up a $30 birthday reward. Its questionable if I would recommend this place to a friend or family when there are other places that do a better job and are more service oriented.

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  36. jimmy

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on January 31, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 1
    Food was ok, but the way the restaurant is structured you never know who or what will be next to you. Last night screaming kids and 4 drunk a%%holes that sat at our table were too much. We will not be returning. Kept serving them boose. Finally asked for check then left. Waitress knew exactly the situation when I asked for the check. Restaurant has steadly gone downhill in the customers it attracts and puts up with.

    1 person found this helpful

  37. TheresaA

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on January 30, 2024

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 3
    Prices have risen yet again, yet the value continues to decline. We keep trying but continue to pay a lot of money for a bad meal/experience and no one cares.

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  38. OpenTable Diner

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on January 29, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Over charged us but we enjoyed our family time I don’t like they we had to sit with strangers food was a little under seasonsed but again me and my family had a great time

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  39. OpenTable Diner

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on January 28, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    We sat down at 9pm did not have any water, juice or anything until after 10pm. There was no sake the drinks were terrible, service was terrible but the manager tried to make it right with a discount

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  40. PaulaM

    Detroit

    1 review

    5.0

    1 review

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved our chef/grill cook! We truly enjoyed our dining experience

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FAQs

You can order delivery directly from Benihana - Troy, MI using the Order Online button. Benihana - Troy, MI also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Troy, MI is rated 3.1 stars by 3778 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 62 times today

Order delivery or takeout

Google Map for Benihana - Troy, MI

1985 W. Big Beaver Road, Troy, MI 48084

Additional information

  • Cross street
    Crooks
  • Neighborhood
    Troy
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (248) 649-6340
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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