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Sunday, May 13, 2018
Birthday celebration and it was great !
Birthday get together
We go to Benihana every year for my birthday. To be honest I'm kinda over the show. The wait is long and it always the same old thing. Well to my surprise chef Po had some new tricks up his sleeve he even had us participate. He and the chef behind him had funny banter that had both tables in stitches.
They really were having fun. It was so refreshing. Thank you Chef Po for a great celebration.
This is my favorite Benihana to go to. The chefs are amazing. The service is always great. And we seem to get seated next to great people every time. I’ve went to other Benihana’s and the food is not as good. But I’ve never had a bad chef at the Torrance location.
Food is delicious and the chef Kenny was excellent cook and entertaining. I use a wheelchair and the hostess sat me at a table that I had easy access.
This place never disappoints. The food is great, and service is awesome!
Great chef, Kohlton, and great waiter, Ian. Puntual on taking our reservations.
Our waiter made 2 mistakes when taking the order. I ordered a duet with yakisoba and scallops with chicken fried rice. The guy came back and said there is only shrimp served with yakisoba and no scallops. I had to tell him it is a duet and it is two separate items.
All the people on our table ordered with chicken fried rice, but when the cook gave me fried rice without chicken, I had to tell the chef I ordered with chicken fried rice.
When I paid with 3 $10 gift card expiring this month and the balance of my gift card. He used up my gift card first instead of the 3 $10 gift card then brought back the $10 gift card saying I owe them a few bucks. So I told me need to use of the $10 gift card first, he came back and charged the few bucks on the $10 gift card with about $8.00 balance instead of giving me the balance on the regular gift card. He had no clue about the $10 gift card that expires in March.
Everything was ok could Have been better
Great place whether you have 2 people or 8 people in your party. Love the food and the Chefs. Staff is always very nice and professional when dealing with unpleasant people.
The cook was extremely funny. My family and I celebrated my son and I birthday and this was also my children's first time they left talking about how great their meal was and look forward to going back.
Fun birthday celebration
You need a reservation or you’ll wait forever. Showed up 40 min early and they won’t sit you down early. It takes about another 45 min to eat after they sit you down as the cook it as it goes. So reserve accordingly. Pricy if you start adding to your order(fried rice and drinks). Do not show up hungry. Lol
We always love going to this location. By far our favorite Benihana location however the chef was terrible. The food was barely seasoned. When the chicken rice is dry and tasteless you know you drew the short stick chef. I like my mushrooms with my steak but he cooked before the appetizer shrimp 😬. Needless to say they were cold. Lately it’s been hit or miss with the chefs. Maybe more training and emphasize that’s its okay to use the garlic butter would ensure a tasty experience every time.
This restaurant has gotten real petty with there sauces and garlic butter they charge for everything now pretty disappointing when u paying good money for your food
We waited over 30 min just for food to be prepared
Can get a little loud otherwise we enjoy it ... children would do best sat with other families with children. We prefer to enjoy the experience with other adults for conversation
This was our first time here. My nephew turned 16 and we wanted to take him somewhere different. He enjoyed every minute of it, the food was great! and his happy birthday song was awesome!! Genevive our host was very attentive! our chef was also very funny and we enjoyed his perfomance! Thanx we will be visiting again.
The food was great. Our chef, Jorge was skillful and attentive. He even prevented me from having a possible allergic reaction by warning me of the ingredients in the sauces. He also gave adjusted the ingredients in the fried rice and sides to compensate for my food allergies. Overall it was a great lunch with my family. The only negative I can think of is charging extra for the garlic butter. Really you guys? I haven't been here in years but I know this wasn't always the case. It's the reason why I wouldn't give more stars. Also, the plates were a little dirty and had to be switched out.
My service was terrible took forever to be served and take my orders also I was a party of seven . Also it was nobody left to sang happy birthday but the manager it was horrible
Dining with friends and have been here several times. This time was the absolute best. We were early for our reservation - no problem and server was very good. The best was our chef - Arturo. Others that were sat at our table had two well behaved children and Arturo was so good with them and a great show for us too. Food was cooked and prepared perfectly. Could not of been better.
They were short of chefs
Loved our cook, Carlos. Waiter was ok. Didn’t see much of him.
Understaffed and long wait once seated. Overworked waitstaff and short of chefs
Food was tasty, staff was great,, Jorge was our chef he did an amazing job trying to entertain my kids. The only problem was the long wait, I guess they were short on staff but manager offered us a free appetizer. Which was very tasty and a great thought of him. Didnt get to thank him in person so ill tell him through here thank you. Lol.
all dishes were dirty... every single dish was nasty... food was stuck on them...
we won't come back. Chef was great...he apologized many times for the dirty dishes but this is a high end restaurant and this is definitely unacceptable.
First time there and it was a great experience. Our cook was great and had a good vibe.
We always love the concept of Benihana. This was for my daughter's birthday and the girls certainly enjoyed it. I was disappointed that with the reservation we still waited over a half hour to be seated. The chefs are always entertaining but the reasons for less then 5 stars are as follows: (a) the food is just too salty and uses just way too much butter, (b) this restaurant needs a major deep cleaning -- the floors were filthy, the bathrooms were a mess, look up at the ceiling tiles (yikes!), the tables and service wear is sticky.
I don't know .... I do love Benihana but would consider coming here more of an adventure then expecting a good meal .....
We had a great time. The group we were sitting with were just awesome. Great experience!
Our kids absolutely loved every second. We have plans to go every year.
The only flaw is that it’s impossible to call the restaurant and speak with a ‘real’ person. Last time I called 35 times. Yes, 35! The time before I hit the re-dial over 40 times. Sometimes it rolls to a recording and then it drops you. I often order to-go and when no one ever picks up the phone, it’s very frustrating.
Thank you. Myriam Dowdy
Food was great, cooked to perfection! Our chef Justin was AWESOME!!!
Food and the cooking experience was great. The staff was attentive.
We go to Beni's from time to time.... sometimes you get a good chef, sometimes not so good. We had Carlos this time and he was the best ever!! I have been going to the Torrance Benihana for decades. The food was terrific, some chefs over cook the seafood, but not Carlos! He was very talented and funny! Ask for Carlos when you make your reservation, he will not disappoint!!
Benihana's never fails! Our table was ready at the reserved time and the food and service were amazing! We were celebrating a birthday and they made it very fun! Definitely a big hit for us!!
Dining at Benihana is always an enjoyable experience. The only complaint I have with my dining experience is that our chef took 30 minutes to begin on our meal.
Chief Caesar was amazing his presentation was great and his food was divine!
The food was Great, but we had to wait along time for our cook to come. Also they need to clean around the tables and area after each group, very messy that night. But we come often and love the food!
The service was excellent, the drinks delicious, I recommend the chef Pablo who made us laugh and have a nice dinner 👍
Hadn’t eaten at Benihana’s in several years for no specific reason other than the fact that I wasn’t blown off of my feet during my first visit.
It’s was meh. The fried rice lacked flavor; despite the “extra” garlic butter incorporated into the rice. Guess it’s not for me.