Benihana - Torrance, CA

Benihana - Torrance, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. M

   Maria

   ロサンゼルス評価・口コミ (1)

   2.0

   1日前にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 2
   4. 雰囲気 2

   The fried calamari was actually not calamari but baby squid. Very oily and taste fishy for $17 not good at all. Chef took a long time to show up. Also 1 server serving 3 tables of minimum 6 people each while other workers were just standing… I think it could do much better
   

   この情報は役に立ちましたか？

2. N

   Nicole

   アトランタ評価・口コミ (2)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   The food was amazing and Matt (the bartender) was awesome! Stellar service and awesome drink recommendations. Thanks for making our date night memorable!
   

   この情報は役に立ちましたか？

3. J

   Janet

   ロサンゼルス評価・口コミ (1)

   5.0

   7日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Chef Earl was awesome! Kids and adults enjoyed a lot! Food and service were great!
   

   この情報は役に立ちましたか？

4. N

   NANCY

   ロサンゼルス評価・口コミ (10)

   5.0

   2025年5月1日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Great night our waitress and chef Bert were amazing !
   

   この情報は役に立ちましたか？

5. J

   Jennifer VIP

   ロサンゼルス評価・口コミ (1)

   1.0

   2025年4月27日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   We’ve dined here many times, but this visit was very disappointing. We ordered vegetable tempura at the bar while waiting for our table. It was ready early, so we brought it to the table—only to find a hair in it. When I returned it, the waitress took everyone’s order without me and refused to let me change mine at first, even though soup and salad hadn’t been served yet. She eventually adjusted it, but the service overall was poor. No drink refills, no complimentary ice cream, and missing items like white rice and kids’ ice cream for others at the table. When I calmly spoke to the manager, the waitress came over and started yelling and arguing with me. The manager offered a discount, but for how often we’ve come here, it didn’t feel like enough to make up for the experience. They lost a good, high-tipping customer. We’ll never dine there again.
   

   2​人がこの情報が役に立ったと言っています

6. J

   Joni

   クリーブランド・アクロン、カントン評価・口コミ (4)

   4.0

   2025年4月27日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Our dinner experience was very good. I was glad to see they finally fixed the women’s bathroom and actually painted the doors. It looks like they have new management and little things are being adjusted. The food is consistent though this is the first time they’ve ever overcooked our chicken , but service was great and will be back again.
   

   この情報は役に立ちましたか？

7. M

   Mechelle

   ロサンゼルス評価・口コミ (2)

   5.0

   2025年4月24日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   My server was great and he accommodated me when I had to switch out my appetizer because I accidentally ordered the wrong one. I forget his name but he was a young guy with glasses.
   

   Benihana - Torrance, CA2025年4月28日に返信済み

   Thanks for the feedback, Mechelle! We're thrilled to hear that you had a great experience with your meal at Benihana - Torrance, CA. We strive to make our guests as comfortable and satisfied as possible, especially when they have special dietary needs. We're glad we could accommodate your request and that you enjoyed your appetizer. We look forward to serving you again soon.
   

   この情報は役に立ちましたか？

8. L

   Laura

   ロサンゼルス評価・口コミ (2)

   4.0

   2025年4月20日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 3
   4. 雰囲気 4

   Okay so we went on Easter Sunday at 3pm and it was PACKED. I don’t recommend going on a holiday. We had reservations and we were seated fairly quickly. Remember folks, this is communal seating so if you are not with at least 7 people then you will be sitting with another party. Please be advised there is a severe lack of table space so if you’re ordering appetizers and drinks, you’ll be short of space. The chef, Earl, was great and engaging and knew how to cook. Overall, good experience, especially if you have kids. They’ll love it.
   

   Benihana - Torrance, CA2025年4月22日に返信済み

   Thanks for visiting us, Laura! We're delighted to hear that you enjoyed the communal seating and our chef's performance at Benihana - Torrance, CA. We understand that dining on holidays can be a bit of a challenge, especially with limited table space. We appreciate your understanding and hope that it didn't overshadow your overall experience. We're glad to know that you and your kids had a great time and we look forward to welcoming you back soon. Best, The Management Team
   

   この情報は役に立ちましたか？

9. L

   Lindy VIP

   サンフランシスコ・ベイ周辺評価・口コミ (4)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 4

   Everything was great except that our reservation was for 7 and we did not start eating until 8:20.
   

   Benihana - Torrance, CA2025年4月22日に返信済み

   Hey Lindy, We're really sorry to hear about your experience with the reservation timing. We understand how frustrating that can be and we're sorry for any inconvenience it may have caused. We will definitely look into this to avoid any such issues in the future. We're glad to hear that you enjoyed the food and service, and we hope you'll give us another chance to make your next dining experience a better one. Best wishes, The Management Team at Benihana - Torrance, CA
   

   この情報は役に立ちましたか？

10. s

    sophia

    ロサンゼルス評価・口コミ (4)

    3.0

    2025年4月11日にご来店

    1. 総合評価 3
    2. 料理 5
    3. サービス 2
    4. 雰囲気 5

    They were short staff. We sat at 7pm and our cook didn't get to us till after 8pm! I love Benihana but this was ridiculous 🙄
    

    Benihana - Torrance, CA2025年4月12日に返信済み

    Hi Sophia, We're truly sorry to hear about your recent experience at Benihana - Torrance, CA. It's always our goal to provide prompt and efficient service, and we apologize for falling short in this instance. We appreciate your patience and understanding, and we hope that this unfortunate incident won't deter you from returning. We'll definitely take your feedback into account as we strive to improve our service. We hope to have the opportunity to serve you again in the future. Best, The Management Team
    

    この情報は役に立ちましたか？