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Sunday, June 17, 2018
We have always had a great experience here. The staff is always pleasant and very helpful. It should be an enjoyable experience for anyone looking for good food.
Food and service was okay, not outstanding. Chef show was main attraction for granddaughter's birthday. She had fun. Awfully noisy. Unfortunate incident at end of celebration. The waiter lost our credit card. A customer turned it in to front register, but there were several minutes where no one knew what to do following a frantic search. The person at register should have checked with all the waiters to see if anyone missing a card by our name. It was clearly the waiter's fault. He seemed to think we did not insert the card in his folder.
We have a family tradition go going to Benihana for birthdays and we have been doing it for over 20 years and we have the pictures to prove it ....so we must really like It!
Food is always great. I think charging extra for chicken fried rice is wrong when you are paying for a plate of food that is 18 dollars. I think refusing to substitute for shrimp appetizer for people who are allergic to shrimp is just "highway robbery"
Often pleasant and an enjoyable experience. My son and I have our mommy and son dates nights and special moments here.
Been years since I’ve been to any Benihana’s. Not as enjoyable as I remembered.
Mother’s Day celebration. Everything was delicious.
This was my first time at Benihana. I didn't know what to expect. I wasn't crazy about the group seating but we eneded sitting with a nice couple with some adorable kids. Later a young couple came in from like Prom or something and they were cute. So it worked out. I think I'd come again with a party of 8 tho. :-)
There was this group of people finishing their meal when we were seated and they were LOUD and EXTRA!!!! No respect for others trying to converse with their own table....I felt bad for the wait staff because I know if ANYBODY would've said anything it would've been an issue....They would've given a bad review just because. So Good Job to your staff for keeping it copo with all that unnecessary foolishness.
Son’s birthday. We celebrate all of birthdays with a Benihana dinner every year.
Great for prom. I really enjoyed it and the cooks are really cool.
Was a very nice event. The waitress and chef were both very pleasant
Didn’t wow me with entertainment factor as other hibachi grills have. Food was good, everyone was nice, but no wow factor
Everyone had a great time and was entertained by the chef. The food was delicious as usual.
This was my worst visit ever to any Benihana restaurant, and I have eat at Benihana more times than I can count. The food and service at the Sugar Land location continues to decline, but this was so bad I'm not sure if I will ever go there again.
Our chef (his name was Wilie) did not even seem to know what he was doing. I can't believe he was properly trained. He burned the rice and the chicken for the chicken fried rice. He overcooked the tuna for one of our dishes, and he burned the vegetables for everyone as well. To top it all off, I was supposed to get mushrooms with my steak, but he did not cook them. When I asked about that at the end of the meal, he said that I needed to ask for them at the beginning, that they don't serve mushrooms unless you ask for them!!!! That is completely ridiculous! Right on the menu it says that the filet mignon and other steak dishes are served with mushrooms.
Obviously I did not give them must of a tip (The few dollars I gave was for the person filling my drinks, not the chef). If you do happen to go to this location, make sure that Wilie is not the person cooking for you.
Everything was great for my sons 18th bday!!! Attentive staff, excellent food!!! Awesome hibachi experience!!
It was a fun outing for the whole family. Went to celebrate son's birthday and we all are so much we had to bring the cake home!
Great service from the server and the cook. Really good energy. The cook kept it entertaining as well.
Our chef and our waitress were both friendly and fun!
The food is great and the chef was funny and entertaining.
A lot of long time staff are gone to my dismay. We have been going for years and loved the staff.
Food was delicious service was great management came over to greet us noise levels were great with about 15 birthday songs and that's why we were there it was a special occasion
Good food and nice environment. When our table was accidentally given to another party the manager gave us complimentary appetizers as a sorry. So that was nice. And we did not wait to Long.
Little too noisy, staff didn’t know much about drinks.
The food was great and we had lots of fun. Great cocktails too
The waiter refused to accept my birthday coupon because it wasn't printed out.
My mother’s Birthday & she really enjoyed it
Love the food. I get anything with filet mignon or lobster tails. The chef was entertaining and didn't over load on the butter.
We love Benihana’s and celebrate most of our birthdays and anniversaries there! It never disappoints us!!
Very satisfactory. Great service.
Benihana's Sugar Land is the best! Visit regularly and am never disappointed! Management is awesome. Chefs are incredible. Wait staff is so friendly and provides outstanding service! :)
I’m a regular at this location for lunchtime. We decided to celebrate my birthday for dinner. It was extremely busy and the service was a little slower than usual. Joshua the server did his best to accommodate our every need. Paul
the chef did an OUTSTANDING job, the food was terrific. I picked a Wednesday night because I thought it wouldn’t be that busy, but I was totally wrong. Overall the experience was good!
Same great experience as always.
A birthday get together - we love dining at Benihana’s. The food is excellent & the chef’s are always entertaining - it is the best!
They were running over an hour behind. I had young children waiting and falling asleep. Not happy.
The food and service was very good and entertaining.
Lunch with the family (6)
We took our kids, 4 and 7 years old, for the first time and they had an absolute blast. The staff was wonderful and the food delicious.