Nearby points of interest
Nearby points of interest
About Benihana - Sugar Land
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Sugar Land boasts a loyal following of families and guests who have been enjoying the friendly service and personal touches for many years. The restaurant is located in Town Center Mall and has abundant parking.
Sugar Land, TX 77479
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:30 pm
Sunday: 3:00 pm - 9:30 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Free parking for Benihana guests
Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Wine
Benihana - Sugar Land Ratings and Reviews
The first time we came was to celebrate a birthday for my mom, and after that, we fell in love with the place. The gift cards we purchases offered free bonus cards, and so we have been coming back to utilize them as well. The place is great if you have small kids that need to be distracted/entertained while you are eating. I love that you can interact while your food is being cooked and make special requests directly to the chef. After a while you learn all the tricks, but its great to come with someone who has never been, or with small children and see their reactions. Excellent food, and reasonably priced assuming you have a deal, a birthday voucher or something else. If you are looking for a quick meal, it can tend to be time consuming. There are not many tables if you just want to eat without the entire experience, but you have the bar, and also take out options. Great management! Josue is a great guy, and accommodates us well every time.
While the food & service couldn’t have been better, this visit to Benihana’s was definitely lacking. What was missing was the lack of showmanship one usually associates with dining there. The chefs are known for their banter & skill with the utensils. That was not the caee during our visit. It wasn’t just our chef either. I looked around and noticed that few, if any, tables were being wowed by their chefs. It was disappointing, to say the least.
This location is usually great. However, our last trip was not pleasant. First, we could never find our server. We had to wait while for the chef to arrive due to the restaurant being packed. Then we had to wait additional time once our chef arrived due to the cooking surface not being turned on by the waitress. After 10 minutes the chef came back only to find half of the cooking surface working. After being told by managment to try and cook on the half that is working, the chef started using the cooking surface only to find it taking 3 times as long to cook. Next the chef started using the cooking surface to the table next to us. once served we found that my husbands turf in his surf n turf entree had been cooked MW and not MR. We asked for management and asked they take that off the bill. Once we received the bill we found we had been discounted n the whole ticket but the surf n turf was still charged on the ticket.
This is not a good restaurant to go to if you have another event to go to after. Timing was an issue. Our reservation was for 5:15 and we weren't seated until 5:40 (we had an event at 7:30 after). Service was quick at first, then when we were done with our appetizers, we had to wait over 30 minutes before the chef even came to the table. That was after I told the waitress that we had an event to go to after dinner. I loved the food, and once I told the waitress about our event, she was very quick and friendly, but it will not be our first choice next time for dinner out.
The Hostess was inexperienced & a bit rude. Our reservation was for 2pm & we checked in at 2:02 , but she rudely told us that we were late & that she didn't see our reservation. Another male Host checked the computer & found our reservation immediately & checked us in & asked us to wait to be seated but she nor anyone apologized for her oversight & uncaring attitude! My one other complaint is that the chicken fried rice was very salty! I almost couldn't eat it!
The evening we were at the restaurant seemed to be a bad one. We got seated 30min after our reservation time but in order based on who arrived. Then it took around 45min for us to get our first taste of food. We were thankful we took an early seating because it appeared that the schedule got farther and farther behind throughout the night. Food was good but it took us 2.5 hours from arrival to departure.
I have noticed when we say it is not our first time there, we have an inexperienced chef cooking on our table. This time, our fried rice and the eggs on it were burned, the meat was tasteless. We have been each time more unsatisfied and are probably not returning.
Went on a Friday and couldn't get in without a reservation. We could wait, but it would be an hour wait. We left and made a reservation for the next day. Reservation was set for 8:15, but after arriving about 15 mins early, the hostess stated they were behind. Meaning we waited until 9:15 before they began cooking.. was a little disappointed with the wait but it was a nice experience. They area bit pricey. Cheapest meal is $27 and goes up from there.
I don’t know if it’s the new manager but it seemed like every table had a complaint, they were short handed and it very well could be due to holidays. We tried to order Vegas roll and they said it would take to long. I come here all the time and never had experience like this. Our server really tried to make up for everything but it saddens me the way it was run that day. Because this location always delivers a great experience.
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