Benihana - Sugar Land

4.4
1083 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Sugar Land boasts a loyal following of families and guests who have been enjoying the friendly service and personal touches for many years. The restaurant is located in Town Center Mall and has abundant parking.
What 1083 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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NC
1 review
Dined 4 days ago
Overall 2food 5service 1ambience 1

The rude manager, Edward, ruined my birthday dinner with my sister.

M
1 review
Dined 5 days ago
Overall 4food 5service 3ambience 4

We have had better Chefs that are much more interactive and entertaining then what we had that evening. And food was a tad pricey but our overall quality of food was great!

JT
Houston
1 review
Dined 6 days ago
Overall 1food 2service 2ambience 3

I had a 7:15pm reservation. We were finally seated at our table at 7:35 after asking the hotess twice how much longer the wait would be. The chef didn't come out to the grill until almost 8pm. We ended up having to pay an additional $20 to have the fried rice with our meal versus steamed white rice. The wait was long (although there were several empty tables), the portions were small, the costs was much higher than usual/expected, and my kids didn't like their food. We have been to many hibachi grills, including Benihana, and this was under par. I received a survey call the next day asking about my experience and was told that they would be expressing my concerns with the owner and they will call me back, but that never happened. I don't believe that we will be patronizing Benihana any longer.

n
Houston
43 reviews
Dined 7 days ago
Overall 3food 2service 2ambience 2

Greeted by a RUDE hostess named Julia. No customer service skills and condescending in her communication. She should be the face of this place. Julis needs a job not in the public eye.
Food was good but, chicken was tough. Was given the evil eye from Julia to leave. We had some drinks left and wanted to take our time and enjoy. I do not think we should be rushed when we are spending 110.00 for two not including tip.
I have been loyal patron since I was a child and now I am 60! Julia ‘s treatment destroys brand loyalty.

OT
Houston
1 review
Dined on August 16, 2019
Overall 4food 5service 4ambience 4

Celebrating a Birthday. Be prepared to wait.

LA
1 review
Dined on August 13, 2019
Overall 4food 3service 5ambience 5

We love Benihana, but sadly this time our steaks were overdone & the ice cream was melted.

s
1 review
Dined on August 9, 2019
Overall 4food 5service 4ambience 5

cook was good. waiter was bit clumsy. my customer frown at the clumsiness of waiter and said he would not come next time. waiter looks too young and less trained. there was less coordination between reception desk and waiter. however I can fully understand the hardship of service sector especially in restaurant. you can hardly please everybody every time. I will come again for sure.

N
Houston
8 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Always enjoy Benihana's!! Edgar cooked everything to perfection and Doris was a marvelous server! Jamie always has a warm welcome at the hostess desk!! Thank you!!!

CC
Houston
1 review
Dined on August 4, 2019
Overall 3food 3service 3ambience 3

This Benihana always feels like they are made to get you in and out very quickly in order to turn their tables. The chef rushed his 'performance' which is one of the reasons you go here, the food was just okay (the kids meals usually come with added corn and rice as a side, this time it didn't), the prices have gone up, and their wine list is pricey (my 'house white' was over $13). Not likely to visit again in the near future.

Y
1 review
Dined on August 3, 2019
Overall 1food 5service 1ambience 1

When I arrived fro my party of 15 at 750p I was told all guest needed to be there in order to be seated. No seating was available in the waiting area. It was hot outside and asked if we could be seated he said not until all guest have arrived . I told him 14 were here and if we could be seated he said only if you order the the last guest. That is horrible especially when no seats are available to sit while waiting. This was for my daughters 23rd birthday . I would not recommend this place to anyone I would only tell them about my bad experience ..

GG
Houston
5 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Love their food! Fun place to take kids, although can be a little pricey!

MK
1 review
Dined on August 3, 2019
Overall 5food 5service 4ambience 4

Food is always good. The chef did not have much showmanship this time.

AT
Houston
2 reviews
Dined on August 3, 2019
Overall 4food 4service 5ambience 4

We went for a birthday of a family member, the food was good and the service also.

CS
Palm Springs
1 review
Dined on August 2, 2019
Overall 4food 3service 4ambience 5

It was an okay experience. Our chef wasn’t very entertaining and the food didn’t have as much flavor as we were expecting but our server was amazing!

MN
1 review
Dined on August 1, 2019
Overall 1food 1service 2ambience 1

I’ve been to this restaurant before but this was worst experience. I reserved ahead of time and my full party was there before arrival time and still go seated 15min after reserved time- they didn’t inform us of any delays. It was my daughters choosing for her bday and was so dissatisfied with poor service - no refills, hardly ever came to check on us. The chef gave poor performance especially when compared to table next to us. He was rude when I corrected him on order too. Just terrible

OT
San Diego
2 reviews
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

Celebrating a Birthday it was fun

BB
1 review
Dined on July 29, 2019
Overall 2food 1service 3ambience 4

We have been to this restaurant many times, and always enjoyed the food and the service. But this time the food was not good at all. The chef was in a rush, all we could taste in the shrimp and chicken was salt. We ordered the Colossal shrimp which were supposed to have lemon butter in them but there was no taste. While cooking the Chef does some tricks with the egg, and other stuff but he didn’t do any of that. Very disappointed with our experience.

OT
Houston
2 reviews
Dined on July 29, 2019
Overall 5food 5service 4ambience 3

It was my cousins birthday ! We come here lk 2 or 3 times a year. NEVER disappointed. Tom our chief was awesome 👍🏽

OT
1 review
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

We celebrated a birthday and it was great! Kids love it and we didn’t have to wait for our table with reservations

K
1 review
Dined on July 23, 2019
Overall 4food 4service 5ambience 5

The open table experience was great. My kids loved the chef's tricks with fire and cooking utensils.

KN
Houston
1 review
Dined on July 22, 2019
Overall 3food 3service 4ambience 3

The restaurant is festive and filled with guests who were celebrating birthdays. It was very loud and difficult to carry on a conversation with anyone other than those seated next to you. The servers were friendly and responsive and the chef was mediocre. My mother-in-law loved the sushi and she knows her sushi well. The rest of the meal while entertaining to watch was only slightly above average. We still enjoyed our evening and enjoyed visiting with the other guests at our table.

B
1 review
Dined on July 21, 2019
Overall 5food 5service 5ambience 5

Great place to have dinner with the family. We really enjoyed our time.

JO
Houston
1 review
Dined on July 20, 2019
Overall 4food 4service 3ambience 3

Food was pretty good, service was alright. The people we were seated with though mad the experience unpleasant. One of them was particularly brimming with hostility. Otherwise, the ambiance could use some updating. Prices a little high for the quality of the food as well. Thank you.

TC
Houston
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

Although our dinner ended kinda abruptly due to my brother's anaphylaxis, the food was good and the employees were quick with contacting emergency responders. Would definitely eat here again!

OT
Houston
7 reviews
Dined on July 17, 2019
Overall 2food 1service 2ambience 4

Chef seemed to be in a hurry. Finished in record 20 min. Food was not tasty at all. Disappointing.

OT
Houston
1 review
Dined on July 16, 2019
Overall 5food 5service 5ambience 4

Great food and great service

TM
Kansas City
2 reviews
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Always good,however people we sat with were loud and drunk.

EA
1 review
Dined on July 14, 2019
Overall 5food 4service 4ambience 4

The fried rice was little bit dry.
The waitress have added $27.00 tip on my check before I approved it ,and even before she bring the check?

TM
1 review
Dined on July 14, 2019
Overall 2food 3service 3ambience 2

It was just l “ok.” I’ve had better experiences here and other restaurants. Went for my birthday and even after telling the waitstaff multiple times, it was not acknowledged. Food could have been (and has been better) here. Nothing to be excited about this time. This may be my last time.

OT
Houston
2 reviews
Dined on July 13, 2019
Overall 5food 5service 5ambience 4

Lovely time

OT
Houston
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Food was amazing.

m
Memphis
7 reviews
Dined on July 12, 2019
Overall 3food 3service 4ambience 2

We went to Benihana - Sugar Land at the request of our 5 year old grandson for his birthday. Even he was disappointed with the chef's showmanship. He kept pointing out all of the "tricks" the chef should have done. The chef was disappointing and not worth the price.
The food was also average at best. If you load it up with the soy sauce on the table it is better. The food is definitely not worth the price.
The service was good. The waitress was very attentive.

OT
Houston
10 reviews
Dined on July 10, 2019
Overall 2food 3service 1ambience 1

Been many,many times but the noise level was outrageously loud. Dealt with that but our chef was horrible

OT
1 review
Dined on July 9, 2019
Overall 5food 5service 5ambience 5

We go there often

OT
1 review
Dined on July 8, 2019
Overall 2food 2service 2ambience 2

Chef was not entertaining, was a nice gentleman but he wasn’t a professional cook.
Another thing, I booked for our 18th anniversary and it was completely missed by everyone there. I will not go Beni Hanna anytime in the near future.

TT
1 review
Dined on July 7, 2019
Overall 4food 3service 3ambience 4

Felt like the cook rushed it. Didn’t enjoy this time around.

NS
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Always great service and the show that Pedro did was marvelous!! Our server, Josh, was incredible!

SP
Houston
1 review
Dined on July 1, 2019
Overall 5food 5service 5ambience 4

We always have a good time when we go to Benihana, sometimes the people we are seated with are a drag. This is a place to have fun, go to Perry's if you want to be withdrawn!

GN
1 review
Dined on July 1, 2019
Overall 5food 5service 5ambience 5

I took my daughter there during lunch time. We were seated and serviced fast. She enjoyed the food show and recommended us coming back soon.

OT
1 review
Dined on June 26, 2019
Overall 1food 2service 1ambience 2

Terrible service. Took entirely too long to get drinks and check.

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