Benihana - Sugar Land

4.5
icon/ic_reviewCreated with Sketch.
1151 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Sugar Land boasts a loyal following of families and guests who have been enjoying the friendly service and personal touches for many years. The restaurant is located in Town Center Mall and has abundant parking.
What 1151 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
Sort by
Filters
OT
Houston
9 reviews
Dined on January 15, 2020
Overall1food1service1ambience1

This was by far the worst experience here!

Benihana - Sugar Land
Responded 2 days ago

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
R
1 review
Dined on January 13, 2020
Overall3food3service2ambience3

It's been a while since I'd been there but In my opinion, the food wasn't as good as it used to be. The chefs are boring, they're doing the same old stuff to entertain, a similar restaurant is a whole lot more entertaining, the chefs interact with the guest. And our waiter had too many other tables and never came to check whether we needed anything.

Benihana - Sugar Land
Responded 2 days ago

Rosie, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
F
Houston
137 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Lunch... good

Benihana - Sugar Land
Responded 7 days ago

Thank you for your feedback! Come back soon!

Report
OT
1 review
Dined on January 5, 2020
Overall5food5service5ambience5

It was my sons first time experiencing this restaurant... let’s just say he enjoyed it and the tricks performed by the chef! The only complaint I have is that even with 7pm reservations we waited 30 minutes to be seated. In fairness they were exceptionally busy. All in all the food was great, the atmosphere was excellent, and the cost was fairly priced!

Benihana - Sugar Land
Responded 7 days ago

Thank you so much for your feedback, we hope to see you back again soon!

Report
OT
Houston
1 review
Dined on January 5, 2020
Overall4food4service4ambience2

The restaurant was so loud we couldn’t carry on a conversation. They stopped carrying yum yum sauce and portions have gotten much smaller. Probably our last visit.

Benihana - Sugar Land
Responded 7 days ago

Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
OT
Hawaii
10 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Everything was great! The wait was a little longer than expected with a reservation (1 hour) but it was NYE.

OT
Houston
1 review
Dined on December 31, 2019
Overall4food5service5ambience4

Delicious food but always a wait even if you have a reservation. Still it's one of my favorite places!

MS
Houston
1 review
Dined on December 31, 2019
Overall4food5service3ambience4

We had to wait almost 30 minutes after our reservation to be seated

OT
Houston
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

NYE was wonderful!

FH
1 review
Dined on December 31, 2019
Overall2food1service2ambience2

I have been to Benihana many times .. this was by far the worst it’s ever been. I ordered the yosho.....I don’t know the correct spelling ... but it has chicken vegetable and noodle. It was just a few vegetables and wasn’t fully cooked. The chicken fried rice was horrible and looked like plain white rice after he cooked it. It wasn’t seasoned and wasn’t spicy nor the brown color upon finishing. The whole meal was horrible. My bill was 53.00 dollars and I was too tired to complain. I packed up most of the food and threw it out the next morning.

JG
Houston
1 review
Dined on December 29, 2019
Overall5food4service3ambience4

Food was great, with exception to the Veggies being cut in a way that you didn’t get much. Zucchini is one of my favorites there, but they were cut in a way that the majority I received was skin. Overall experience was great!

DK
New York Area
2 reviews
Dined on December 28, 2019
Overall4food4service3ambience4

Waiter was rushed and not attentive. Probably too many tables at one time. Forgot to serve our salads. Had to wait 10 minutes to get soy sauce for my sushi. Food was prepared well.

z
Houston
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

This was the first time I have ever enjoyed the service provided by Benihana on my birthday! It was Awesome!

A
Vancouver
10 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

Loved our Christmas dinner!

OT
Houston
1 review
Dined on December 25, 2019
Overall5food5service5ambience5

I had the Ocean Treasure which is fantastic all seafood. Great meal and great service.

OT
1 review
Dined on December 24, 2019
Overall5food5service4ambience4

We love going here on Christmas Eve.

OT
Houston
10 reviews
Dined on December 24, 2019
Overall5food5service4ambience4

Food was great! Chef was great. Waiter could’ve been better but it was busy and Christmas Eve.

OT
1 review
Dined on December 24, 2019
Overall1food1service1ambience1

Our experience was horrible. We had a 445pm and didn’t get seated until 515pm. By the time we made it to the table, there was my party which contained 2 guests and the other party contained 3 guests. Our chef was more concerned if 3 other guests would be seated before taking our drink order. I would think your waiter would take everyone’s drink order before taking one drink order and then running around worried about if he would get sat with more guests. Horrible experience. We walked out and will not be back.

Benihana - Sugar Land
Responded on January 6, 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
Houston
7 reviews
Dined on December 24, 2019
Overall5food5service5ambience4

Delicious as usual

OT
Houston
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

My sons birthday. We always enjoy spending our birthday celebrations here. Thanks for years of enjoyable family celebrations!!!

DS
Los Angeles
2 reviews
Dined on December 23, 2019
Overall3food4service3ambience2

The service felt "rushed". The cook was not very interesting, or charming; he rarely looked up from his food to talk to his guests. Hard to explain.. just something "missing". SUGGESTION: Go dine at the Benihana in Torrance, California (suburb of LA). There is something more charming, or interesting, and FUN, that is not found at the Sugar Land store. Of course you won't go! Your Sugar Land store is making buckets of money probably....

Benihana - Sugar Land
Responded on January 6, 2020

Doug, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
RT
1 review
Dined on December 23, 2019
Overall1food2service2ambience1

I went in for my birthday and made reservations for 1 before I arrived. I was still seated at the bar and they atmosphere was not what I expected.

Benihana - Sugar Land
Responded on January 6, 2020

Robert, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
Houston
1 review
Dined on December 22, 2019
Overall4food4service5ambience5

Chef Hung did a great job entertaining everyone!

DB
New England
32 reviews
Dined on December 21, 2019
Overall2food2service2ambience1

The hostess was rude and unwelcoming. They seat too many people at a table so it is not comfortable. Food was sub-par and service was not great. Will not return.

Benihana - Sugar Land
Responded on December 26, 2019

Diane, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
BS
1 review
Dined on December 20, 2019
Overall5food5service4ambience5

The only problem was the soda was flat maybe they didn't check the carbonation.The server had no idea she was serving sodas with no flavor.

S
Pittsburgh
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

Always a great experience at this location. We had a table mate who was very particular about his order and the server was extremely accommodating and willing. It was annoying to me but our server was great!

SL
Houston
1 review
Dined on December 15, 2019
Overall4food5service4ambience4

Anniversary

S
Houston
2 reviews
Dined on December 15, 2019
Overall5food4service4ambience4

It was very good . Great family time.

Benihana - Sugar Land
Responded on December 18, 2019

Rachel, Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

Report
DB
Houston
1 review
Dined on December 9, 2019
Overall5food5service5ambience5

Excellent place great entertainment , staff was amazing.

Benihana - Sugar Land
Responded on December 18, 2019

David, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience. Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
DS
Houston
3 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

Amazing for family, for dates, for friends.
Plenty of food and amazing quality!

Benihana - Sugar Land
Responded on December 12, 2019

Daniela, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
LS
Miami
3 reviews
Dined on December 3, 2019
Overall5food5service5ambience5

It was my birthday celebration.

Benihana - Sugar Land
Responded on December 12, 2019

Thank you for celebrating your special occasion with the Benihana team!

Report
TM
Houston
2 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

This is always my go-to restaurant for parties and gatherings! Great atmosphere.

NE
Dallas
33 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

I love Benihana. The food is always excellent and the chef's showmanship very entertaining.

Benihana - Sugar Land
Responded on December 5, 2019

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
F
Houston
137 reviews
Dined on November 27, 2019
Overall5food5service5ambience4

Best lunch boat Salmon I have ever had!!! Cooked to perfection.
Other person had the shrimp lunch special & said tasty too!
Lunch is the best deal in town. Lots of food for the price.

Benihana - Sugar Land
Responded on December 5, 2019

We are happy you enjoyed the Benihana experience! Come back soon!

Report
L
Houston
1 review
Dined on November 25, 2019
Overall5food5service5ambience5

Extremely pleasant experience at this location. Chef Julio did a great job cooking for us and entertaining us. The food was delicious, actually tried something different ( fish) for a change and was very pleased. Great place for a family dinner!

Benihana - Sugar Land
Responded on December 5, 2019

Lindy, Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
MJ
1 review
Dined on November 21, 2019
Overall5food5service5ambience5

Loved the food and service just wished the couple sitting next to us wasn’t making out so much

OT
Houston
1 review
Dined on November 20, 2019
Overall5food5service5ambience5

Being going to this location for over 30 years and love it

NS
Houston
1 review
Dined on November 19, 2019
Overall5food5service4ambience4

Service was not as good as usual, but still OK. Food was outstanding as always. The noise level was louder than normal. I love Benihana and drive 1-1/2 hours at least twice a year to eat at my favorite Japanese restaurant.

O
Houston
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Took my kids for their birthday and we had a blast. The food was really good and we made some laying memories there.

Benihana - Sugar Land
Responded on November 21, 2019

Ocks, Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

Report
SD
Houston
2 reviews
Dined on November 2, 2019
Overall3food3service2ambience3

Service was lacking, felt like we were always trying to get waiter’s attention. I’ve never had an issue with the cook until this visit. He dropped his utensil on the floor, wiped it off on a towel and kept cooking. After that, I didn’t even eat my main course. Very disappointing and frankly, gross to see.

Tweets by Benihana - Sugar Land