Benihana - Stuart, FL

Commentaires sur le restaurant Benihana - Stuart, FL de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Michael

   Los Angeles2 commentaires

   2.0

   Y est allé le 18 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 3
   4. Ambiance 1

   The restaurant smelled like an outdated Wendy's, and we had to move sections to go to a less putrid space. The prices were not at all worth the value, though the food was not nearly as bad as I'd expect. I couldn't be paid to come back.
   

   Benihana - Stuart, FLA répondu le 22 avril 2025

   Hi Michael, Thank you for taking the time to share your feedback. We're really sorry to hear that your experience at Benihana - Stuart, FL didn't meet your expectations. We pride ourselves on our food and service, and we're disappointed that we fell short during your visit. We also apologize if the smell of our restaurant bothered you. We take your comments about our prices very seriously and will definitely look into them. We hope you will consider giving us another chance to impress you. Best regards, Benihana - Stuart, FL Management Team
   

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2. T

   Thomas

   Treasure Coast17 commentaires

   5.0

   Y est allé le 14 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Love to go to this Restaurant, service is excellent and food great. Our Server Dani, was just as pleasant and hard working, Francisco our chef was Excellent, entertaining and fun to be with. We had a group of 6 people, 1 elderly women and the Manage, Willis assisted us in seating her, Quickly. Instead of going down to lobby and check in. This shows compassion to his patrons and guests. The other managers Lisa and Eric are excellent also they come by the table and check that all is wonderful and if they can get us anything else. The whole team there are all hard working, this night restaurant was busy, lots of guest which makes it more fun. We were celebrating a Birthday, It's a good choice to celebrate. Come Hungry, Lots of Food. Love It TM
   

   Benihana - Stuart, FLA répondu le 16 avril 2025

   Thanks for the review, Thomas! We're thrilled to hear that you enjoyed your experience at Benihana - Stuart, FL. It's wonderful to know that our team's efforts to provide excellent service and memorable food contributed to your positive visit. We're especially pleased that you chose to celebrate a birthday with us! We look forward to your next visit.
   

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3. OT

   Client d'OpenTable

   Orlando 1 commentaire

   2.0

   Y est allé le 13 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 2
   4. Ambiance 3

   Our group of 6 was crowded at a table with a group of 3. My son was placed at the end of the table by the window. Every time a cart came by, he had to get up to let the chef/cart pass. When the server was taking our order, she would say, "chicken fried rice?" We would say, "ok," but we didn't realize this was an upcharge of $1 per adult and $7 per kid. We now realize the kids' meals usually comes with white rice, which our child would have preferred. Also, we realized after that the kids' meals are supposed to come with shrimp, but we didn't get any shrimp. I also asked the server about ordering chicken wings as an appetizer. She said, " I don't know anything about those no one ever orders them." I appreciated that and took it as advice to skip the wings. That said, the food was great. The chef did a good job. And, we will understand the menu and the upcharges better if we go back.
   

   Benihana - Stuart, FLA répondu le 14 avril 2025

   Dear guest, we're truly sorry to hear about your experience. We strive to provide a welcoming environment for all guests, and it seems we missed the mark with your group. We understand your concerns about the seating arrangement and the confusion about the upcharges, and we appreciate your feedback. We're glad to hear that you enjoyed the food and found our chef to be great. We hope you'll give us another chance to provide the experience you were expecting. Thanks for your review. - Benihana - Stuart, FL The Management Team.
   

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4. C

   Christine

   Fort Lauderdale1 commentaire

   2.0

   Y est allé le 12 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 4

   My concerns are the kids meals didn’t come with all of its ingredients. And the waiter showed no interest that there were small children at the table. We continue to ask for essential things like a booster chair.
   

   Benihana - Stuart, FLA répondu le 14 avril 2025

   Thanks for the review, Christine. We're sorry to hear about your experience. We understand that your children's meals did not come with all of its ingredients. We also regret that you felt our service didn't meet your expectations. We strive to provide a welcoming environment for all our guests and it's clear we missed the mark in your case. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better in the future.
   

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5. C

   Cheryl

   Treasure Coast1 commentaire

   5.0

   Y est allé le 9 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The experience and food is always awesome. Can’t wait for next time.
   

   Benihana - Stuart, FLA répondu le 11 avril 2025

   Hey Cheryl, Wow, thank you for your glowing review! We're thrilled to hear that you had an awesome experience at Benihana - Stuart, FL. It's always a pleasure to know that our food and service met your expectations. We're looking forward to your next visit and promise to continue delivering great food and service. Thanks again for your kind words!
   

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6. J

   James

   Cleveland 2 commentaires

   4.0

   Y est allé le 8 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 2

   Very nice dinner this evening. Establishment REALLY REALLY need a renovation. In addition, their prices are really getting to the braking level.
   

   Benihana - Stuart, FLA répondu le 11 avril 2025

   Thanks for the feedback, James! We're thrilled to hear you enjoyed your dinner at Benihana - Stuart, FL. We're sorry to hear that your recent visit left you feeling that our prices are not in line with our food quality. We truly appreciate your comments and will take them into consideration as we continuously strive to improve our guests' experiences. We hope to have the opportunity to serve you again soon.
   

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7. J

   Jennifer

   Orlando 7 commentaires

   5.0

   Y est allé le 8 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Benihana is always a fun experience. Our chef was female, which was the first time we had a female. Her name is Dani and she was great! Made my husband’s birthday very special. Thank you!
   

   Benihana - Stuart, FLA répondu le 11 avril 2025

   Thanks for the feedback, Jennifer! We're thrilled to hear that you and your husband had a memorable birthday celebration at Benihana - Stuart, FL. It's wonderful to know that our team made your special day even more enjoyable. We always strive to provide excellent service and it's great to hear that we hit the mark for you. We appreciate your positive feedback and look forward to making more special occasions like your husband's birthday memorable for you and your family. Thanks again!
   

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8. L

   Laura

   West Palm Beach2 commentaires

   3.0

   Y est allé le 5 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 5
   4. Ambiance 1

   Our server was very helpful and attentive. Our chef, other that twirling an egg and choo choo onion, didn’t put on much of a show and there were younger people at the table celebrating Birthdays and probably would’ve appreciated a show. Definitely pricey but the food was good. The venue itself needs ALOT of cleaning and freshening up. Carpets are filthy, wall decor is tired and generally needs someone to clean up as the chefs make a mess.
   

   Benihana - Stuart, FLA répondu le 7 avril 2025

   Hey Laura, Thank you for taking the time to share your feedback. We're glad to hear that you found our service to be helpful and attentive, but we're sorry to hear that you felt our chef didn't live up to your expectations. We strive to provide an exceptional dining experience for all our guests and it seems we fell short during your visit. We also appreciate your comments about our cleanliness and venue. We're always looking for ways to improve and your feedback is invaluable in this regard. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, Benihana - Stuart, FL Management Team.
   

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9. G

   Gene

   Unspecified1 commentaire

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our waitress Alexia was great and cook was good as well
   

   Benihana - Stuart, FLA répondu le 7 avril 2025

   Hey Gene, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at Benihana - Stuart, FL. It's always a pleasure to know that our food and service met your expectations. We're glad to hear that our waitress, Alexia, was able to provide you with a great dining experience. We look forward to serving you again soon. Best, The Management Team
   

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10. M

    Meg

    Treasure Coast5 commentaires

    5.0

    Y est allé le 4 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    Sharon, our waitress, and Alex, our chef were both fantastic. The food was yummy as usual, as were the cocktails🤩
    

    Benihana - Stuart, FLA répondu le 7 avril 2025

    Hi Meg, We're thrilled to hear that you had a fantastic experience at Benihana - Stuart, FL! It's great to know that you enjoyed our food and cocktails. We always strive to provide top-notch service and it's wonderful to hear that we met your expectations. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
    

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