Benihana - Short Hills, NJ

Benihana - Short Hills, NJ reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. h

   howard

   New York City46 reviews

   5.0

   Dined on August 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best hundred dollars a man can spend. Hot Peach sake Hibachi Steak cooked to perfection'Chicken for my bride Soup was delicious as was the salad Wait staff fantastic!
   

   Benihana - Short Hills, NJResponded on September 19, 2024

   Dear Guest, we’re delighted that you had a wonderful time at Benihana. Your feedback means a lot to us, and we appreciate your support. We can’t wait to see you again soon!
   

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2. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on July 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great and the service was good as well. I did have to wait I few after arriving on time for my reservations but the food and service made up for the wait.
   

   Benihana - Short Hills, NJResponded on September 19, 2024

   Dear Guest, we’re glad to hear that your recent visit to Benihana was a hit! Thank you for taking the time to leave us such a positive review. We look forward to your return!
   

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3. H

   Honesttoafault VIP

   Chicago / Illinois20 reviews

   3.0

   Dined on July 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Not the Benihana of old. No chef skills. Just a guy grilling in front of you. Took 40 mins to be seated. We were 5 mins early for our 5:30 reservation for 8 people. As a result had to skip dessert to get home for plans. No accommodations asked for or given. Had to go to service station ourselves for water and such. Nobody paying attention. Plenty of staff it seems. Just poorly functioning team. Fine for a kids birthday. Anything else look elsewhere.
   

   Benihana - Short Hills, NJResponded on July 31, 2024

   Thanks for the review. We're sorry to hear that your experience at Benihana - Short Hills, NJ didn't meet your expectations. We strive to provide our guests with an enjoyable dining experience, and we're disappointed to hear that we fell short in this instance. We take your comments about the service promptly, and we will work on improving the areas you've mentioned. We appreciate your patience and understanding. We hope you'll give us another chance to provide you with the quality experience you deserve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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4. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined on July 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   The food for three of five dishes were incorrect and the chef kept going even when told and were still charged with everything. Also, everyone didn’t get the standard Shrimp app with their hibachi dishes
   

   Benihana - Short Hills, NJResponded on July 31, 2024

   Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Short Hills, NJ. It's clear that we missed the mark during your visit, and for that, we sincerely apologize. We strive to provide our guests with delicious meals and excellent service, and it's clear we fell short. We appreciate your honesty and will work diligently to improve. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best Regards, The Management Team
   

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5. N

   Noel VIP

   Austin10 reviews

   5.0

   Dined on July 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service by polite and friendly personnel at Benihana. Excellent display of skills and expertise in the use of cooking tools by Chef Rafael that was truly entertaining. We had a delicious meal!
   

   Benihana - Short Hills, NJResponded on September 19, 2024

   Dear Guest, it was great to have you dine with us at Benihana! We appreciate your kind words and are so happy to know you had a wonderful experience. Hope to see you again soon!
   

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6. ER

   ElizabethR

   New York City30 reviews

   5.0

   Dined on July 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jose was our chef. He was very friendly and cooked everything as ordered.
   

   Benihana - Short Hills, NJResponded on August 19, 2024

   Dear guest, thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our chef provided excellent service. We appreciate your feedback and hope to welcome you back soon.
   

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7. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on July 19, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Place was very dirty, floors in the dining room were sticky. Bathroom was a mess but the chef and the food were great!
   

   Benihana - Short Hills, NJResponded on August 15, 2024

   Thanks for visiting us at Benihana - Short Hills, NJ. We're glad to hear that you enjoyed our food and chef's performance. We apologize for the cleanliness issues you encountered. We're always striving to provide the best experience for our guests, and your feedback helps us improve. We hope to have the opportunity to serve you again in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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8. M

   Marymary VIP

   Atlantic City / South Jersey Shore5 reviews

   4.0

   Dined on July 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a fun night chatting with the people at our table!
   

   Benihana - Short Hills, NJResponded on September 19, 2024

   Dear Guest, your review made our day! We’re grateful for your visit and are thrilled to hear you had such a positive experience. We’re looking forward to having you back at Benihana.
   

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9. OT

   OpenTable Diner

   New Jersey1 review

   4.0

   Dined on July 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food took a little longer than expected but everything else was good food was on point drinks were perfect
   

   Benihana - Short Hills, NJResponded on September 19, 2024

   Dear Guest, thank you for taking the time to share your positive experience with us. We’re thrilled to hear that you enjoyed your visit and look forward to welcoming you back soon!
   

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10. J

    Jfjfjfhfbfb

    New York City14 reviews

    5.0

    Dined on July 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was my birthday so I had a good time. Everything was great except 1 fruit flies at the bar and 2. Extremely sticky tables. I see there’s new management and that’s a plus otherwise perfect
    

    Benihana - Short Hills, NJResponded on September 19, 2024

    Dear Guest, thank you for letting us be part of such special day! We’re thrilled to hear that it was a memorable experience for you. We look forward to welcoming you back for many more celebrations in the future!
    

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