Happy Father's Day! Don't just give a gift. Give an experience unlike any other. For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a
$10 Benihana Promotional Card. Offer available 5/15/18 - 6/17/18. Promotional Cards valid 6/18/18 - 7/23/18.
Sunday, June 17, 2018
Wonderful experience as usual, but the General Manager, Dylan helped to turn an unpleasant situation around with his prompt and satisfying attention to our problem.
We had a wonderful time and our Chef G was awesome!
Tim was the chef and was amazing! Everyone’s food was prepared exactly as requested. Great dining experience.
We were there celebrating my son’s graduation. Unfortunately our waitress was extremely rude, slow and unfriendly. Our cook was very nice but couldn’t make up for the horribly slow evening with the worst waitress ever!
We usually always go here for Mother's Day for the past couple of years but this time we did not have the best experience. The waiter was new and I guess took my order wrong so I was given fried rice from the kitchen (not cooked on the grill in front of me), they also forgot my scallops, and then they forgot to give me a spoon for my ice cream. The chef tried to make the excuse that the waiter was new and then when told he had made a mistake, he did not seem phased at all. I also was not offered a discount for my meal with all of the mistakes that were made.
Ran out of ice cream flavors except for green tea which no one wanted. It would have been nice for the restaurant to plan ahead and make sure there's enough for diners especially when it's Mother's Day. Otherwise, all is good.
We didn’t wait long at all to be seated. Service from the waiter was pretty good. Kevin was our chef and he was great! Super attentive and a good sense of humor. The food was cooked wonderfully. As to be expected, prices are a little steep, but we don’t visit Benihana’s every week or anything, so it’s ok.
It was a nice night. Servers seemed overwhelmed but still he was very nice!
It was Mothers Day.
We did arrive early and was seated right away. No waiting what so ever.
Drink order was taken and off we went .
Salad - Soup.
Our order was taken and about 15 minutes our chef was there preparing our meal.
It was a perfect time with our other guests at the table.
Meal was great.
Will go back for more....
Had cook Juan he was pleasant but the meal was poor. We’re used to having the top cooks so it was disappointing the rice was over cooked quite crunchy. The shrimp wasn’t cooked enough and the tails weren’t cut off completely. My husbands steak was over cooked so it was very upsetting we were disappointed
Mother’s Day lunch
Love the restaurant and food. Our chef Roberto was very friendly and entertaining. He did some ‘slight of hand’ magic tricks for us. Love the restaurant and foods.
Our chief Isaac was amazing! Took mom out for Mother's Day, she said it was one of the beat Mother's Days EVER!!
Had 2 margaritas. Cost was 31.00. Phew. That’s a lot
The my wife & I ate. We got bill of 154.00. It was the other party of 4. I brought to his attention he corrected Amd took care of it. But took 10 days to get charges reversed. Unhappy
But I’ll return
I love Benihana it has always been consistent and service always good but this location is the total opposite. Service is fair at most. Host are inexperienced and rude. Management has no customer service experience. They do little to fix the mistakes and as a business owner it is pretty sad to see the way this restaurant is running right into the ground.
We came to celebrate our wedding dinner , had a reservation at 730pm . Got sat around 745pm . Waited an hour for our chef , he didn’t come so I asked when he’d be here . Finally around 836 pm they call a chef and ministers after he shows up . Guess they had a call out and our server wasn’t advised . After chef starts coming we had been set served the forgot my sons rice !! Took them 15 minutes to get it . He was starving at this point
we love this chain. have been to maybe 20 different benihanas, as far back as 1990 in New York.
Food is great, and the staff is usuallyhighly attentive and entertaining.
Things seemed to be off this time. We asked for sweetener for the tea. Had to ask someone else because the first person never delivered it. The chef really liked the salt. The onion wasn't cooked enough and not cut into bite size pieces. They brought out the birthday ice cream but forgot the camera to take a photo.
Roberto is the best!
Excellent service and good food!Highly recommend....We really enjoyed our experience and will come back!
We had a good time on our recent visit. The staff was accomidating, I was 20 minutes late due to getting lost & they still had the two of us seated in a short period of time. Jordon did an outstanding job entertaining us as he prepared our dinner. The food was worth the wait.
So much to say about this location. Unsatisfactory. Poor customer relations. Bad service. It wasn’t worth it. Came here to celebrate a birthday and instead of enjoying ourselves we felt it was a waste of a memorable birthday and definitely not worth what was paid.
We dined at Benihana for my daughter's birthday and had a great time. Food is very good, and our Chef (Chilula) was a lot of fun.
What I expected from a rather tired concept.
As part of showing our Administrative Professional's how much we appreciate them, we treated them for lunch at your restaurant. They were able to accommodate a last minute 2 add on change and were very cheerful and friendly. We all enjoyed the experience and some noted they wanted to come again with their own families. Thank you for your top quality customer service.
The food was good but management really soured our experience.
Chicken was way over cooked. Service took a very long time to start. Chef was either new or not on his game. He couldn’t catch any shrimp tails in his chef hat and basically flopped on all of his tricks - felt bad for him. Waitress disappeared for very long stretches of time and would not remove used/dirty plates crowding grill area.
We had a reservation for 4:00 and the man at the desk said we didn’t and said he could possible get us in at 4:30 if we wanted to wait. That was annoying but we got our favorite chef and had s good dinner.
Food was delicious & fresh, service was great and attentive. Our chef who prepared at the table and provided a fantastic show was one of the best we have had !
Very nice dinner and our chef, Colton did a great job preparing the food.
The occasion was another birthday. As usual, the food was fresh, cooked to perfection and the meal very entertaining due to our cook, Chalula. In our group we request very diversified cooking times and seasoning and our cook was more than capable of preparing each item to each diners request. Benihana is my favorite dining venue. The food is delicious, fresh and cooked to perfection.
Well I should have listened to the other reviews I had read. The entire experience was a disaster. The chef was disorganized, the wrong food was prepared, the staff was somewhat rude and the service for refills did not exist. We have eaten at numerous Benihana’s across the country and this one is by far the worse. We will definitely not be returning.
Our reservation was for 8pm and we did not get seated until 8:30pm. Then we did not get our orders taken for a while. The service just was not good.
Food was delicious!
I came here for my birthday food was good and chef put on a great show! Will come back here again! I wish they had yum yum sauce! And cake
I went here the other night with my boyfriend for our prom dinner. Our server brought out our drinks, and about 10-15 minutes later, half of the people sitting with us needed refills. It took the server a little while to get them. My date and i had ordered an appetizer and we were told it would come before our meal. We never got it. Once the chef came out to cook our meal, I needed a refill. I waited for about 15 minutes but couldn’t find our server, so I had to ask someone else walking by. We had a gift card here but told we couldn’t use it because it was from a third party. Overall, the food was good, but the service could have been better.
Everything was great! We were 20 minutes early for our reservation, but were sat right away. Our cook Freddy was funny and professional, and the food he cooked up was so delicious. I had the filet which was perfect, while my girlfriend really enjoyed the salmon dish with the avocado sauce. Only tell them it's your birthday if you like singing at the table.
Great tines, good food. The chefs are great. Good place for large groups.
We have been customers for over 10 years and we know the chefs and some staff . We had a new waiter, young gentleman, Francisco. He seemed a little overwhelmed and behind. Took over 15 minutes to bring us soup/salad after getting our drink order. End of dinner took him some time to bring us our check and dessert. Plus, it was our mother's birthday and made it known and no picture. My mom was a little disappointed.
We love the food there but service was just mediocre.
The Chef and food were awesome. I love Benihana’s. We were celebrating a 60th birthday and all five guests are senior citizens. We had an awesome visit at the restaurant with one exception.
The JERK leading the Birthday Song would sneak up behind the guest and scream and startle the Birthday Guest. The person he did this to has been very ill for the last two years. I found the Benihana JERKS behavior very inappropriate.