Benihana - Scottsdale, AZ

4.3
2863 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Scottsdale is close to champion golf courses and luxurious spas, as well as Westworld, home of the annual classic Arabian Horse show and the renowned Jackson-Barrett car auction. The restaurant is located in The Promenade at the corner of Scottsdale Rd. and Frank Lloyd Wright Drive.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Screening
  • Sick staff prohibited in the workplace
What 2863 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.2
ambience
4.1
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
OT
OpenTable Diner
Phoenix
1 review
Dined a day ago
Overall5food5service4ambience5

Amazing food from a great chef. James is the reason I cinema back.

OT
OpenTable Diner
Sacramento
9 reviews
Dined a day ago
Overall5food5service5ambience5

We have been to Benihana’s many times at many locations. This chef was Roberto and by far the very best we have ever had. Such a pleasure

TB
TiaB
1 review
Dined 2 days ago
Overall1food3service1ambience2

I was there for my birthday dinner. The wait to be seated and for the chef was too long for a non busy night. Reservations were 8pm we arrived approx 750pm didn’t get seated until 830pm are chef didn’t get to the table until about 930pm he didn’t make enough rice for everyone so one person in my party of 8 didn’t have food to eat.. Overall it was not a good experience.

M
Morgan
1 review
Dined 2 days ago
Overall1food4service2ambience2

Reservation at 630, didn't get seated till 650pm. Didn't get salad or soup until 730. Food came at 8:15pm and finally left there at 9pm.

Waitress was very tentative but overall experience was not enjoyable.

CRAMMED at the table with strangers- yes I knew this before attending but when the strangers are all of "larger" build the table does not work.

Benihana - Scottsdale, AZ
Responded 18 hours ago

Dear Morgan On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
A
vipAbaby2
Phoenix
11 reviews
Dined 2 days ago
Overall1food2service1ambience1

Awful experience, waited 30 minutes to be sat at our table. Server was super slow, drinks too forever and refills were not existence! Worst bday experience ever, our chef was the only good thing about the visit.

TC
TeresaC
1 review
Dined 5 days ago
Overall4food5service5ambience4

My Chef Xochilt are the best !!
I love our chef Xochilt was an excellent cook the atmosphere was very charming talking to her

Benihana - Scottsdale, AZ
Responded 17 hours ago

Dear TeresaC Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
OT
OpenTable Diner
1 review
Dined on January 20, 2022
Overall5food5service5ambience5

My boyfriend and I don’t come often, but it was our anniversary. We had an amazing time although our chef was kind of boring… there wasn’t a bunch of entertainment as there usually is.

Benihana - Scottsdale, AZ
Responded 3 days ago

Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report
LS
LaceyS
Phoenix
1 review
Dined on January 19, 2022
Overall5food5service5ambience5

It was a great 30th birthday . Everyone ate and enjoyed the meal !!

Benihana - Scottsdale, AZ
Responded 3 days ago

Dear LaceyS Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
Phoenix
8 reviews
Dined on January 17, 2022
Overall5food5service5ambience5

Had delicious meal, our chef was Yin and he was amazing. Celebrating a birthday & he when over & above to make it a special dinner & celebration.

AS
AnnabelS
1 review
Dined on January 17, 2022
Overall3food5service3ambience5

The cook and food were great. However the hostess/manager was rude when we arrived and asked questions. She seemed overwhelmed and made a few comments that made us feel like we should have booked reservations elsewhere.

Benihana - Scottsdale, AZ
Responded on January 19, 2022

Dear AnnabelS On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
J
Jewls
1 review
Dined on January 16, 2022
Overall5food5service5ambience5

The waitress was so helpful and nice and the cook was so nice and awesome. He was very interactive with my kids and made the food so delicious.

OT
vipOpenTable Diner
Orlando
1 review
Dined on January 15, 2022
Overall2food4service2ambience1

I’ve had good experiences here in the past but this time was different. The place was visibly dirty, including the bathroom, floors, dining room, and cooking station. The server made many mistakes, did not clear dishes, and service was extremely slow. We waited at the table for over 45 minutes for a chef. Food and chef was very good.

Benihana - Scottsdale, AZ
Responded on January 18, 2022

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OT
OpenTable Diner
Phoenix
1 review
Dined on January 13, 2022
Overall3food4service2ambience3

I will say the food was amazing but the experience was not the best. I go every year for my birthday and after this year I am not sure I will be back. Waiter dropped our salad & did not clean it up. I ordered the Rocky’s choice and only got 4-5 pieces of chicken. We had to wait 15 minutes for our drinks from the bar. Overall not the experience I expect paying $100+.

Benihana - Scottsdale, AZ
Responded on January 18, 2022

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
j
jeffb
1 review
Dined on January 13, 2022
Overall4food5service5ambience4

Our server was great. She did a great job to make sure we had a great dining experience. Our chef was great, and the food was excellent.

Benihana - Scottsdale, AZ
Responded on January 20, 2022

Dear jeffb On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
ST
SethT
Phoenix
1 review
Dined on January 13, 2022
Overall5food4service5ambience5

Food was excellent, Roberto our chef was amazing, funny, great personality! Overall awesome experience

Benihana - Scottsdale, AZ
Responded on January 19, 2022

Dear SethT Your feedback is appreciated. We will be sure to share your kind words with the team.

Report
JD
JDD12
1 review
Dined on January 12, 2022
Overall5food5service5ambience5

Such a great night to celebrate our birthdays, I love the chain and always know i'll get great service.

Benihana - Scottsdale, AZ
Responded on January 19, 2022

Dear JDD12 Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
1 review
Dined on January 11, 2022
Overall5food5service5ambience5

Daughters birthday

Benihana - Scottsdale, AZ
Responded on January 20, 2022

Dear Guest Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
1 review
Dined on January 10, 2022
Overall5food5service4ambience5

Took a couple of first-timers for a wonderful dinner show!

OT
OpenTable Diner
Phoenix
2 reviews
Dined on January 9, 2022
Overall5food5service5ambience5

Have to get chef James. He is the vest chef I've found and always like him cooking when I go.

SY
SYLVIAW
1 review
Dined on January 8, 2022
Overall3food4service3ambience3

Food was good…..Our cook was not engaged with us at all!!!!…..We took our friends that for them was first visit to Benihana and was sad that they didn’t experience the fun we always have…..It took a very long time for us to be served, don’t know what the problem was!!!….

Benihana - Scottsdale, AZ
Responded on January 11, 2022

Dear SYLVIAW On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
LW
LauraW
1 review
Dined on January 8, 2022
Overall5food5service5ambience4

The food was excellent. The show was not as good as some others that I've seen but it was also good. And overall the service was excellent except for the unsmiling hostess at the front door.

OT
OpenTable Diner
1 review
Dined on January 4, 2022
Overall2food2service1ambience1

Sisters birthday. We were there from 545 pm until 915 pm. Service very Poor food was not so good. James the cook didn’t have a marks fully over nose. It was below nose. He has an old dressing on finger where he cut it. James the server gave poor service, went and helped another table when we were waiting for boxes and ice cream. I go to Benihanas a lot and I’ll NEVER go back to the Scottsdale location. Service was HORRIBLE. All we kept getting told was they are short staffed. That’s not our problem.

Horrible experience.

Benihana - Scottsdale, AZ
Responded on January 10, 2022

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

Report
A
Ambear
1 review
Dined on January 4, 2022
Overall5food4service5ambience5

I wish the vegetables, squash and onions were cooked more, other than that food is tasty

Benihana - Scottsdale, AZ
Responded on January 12, 2022

Dear Ambear thank you so much for your feedback, we hope to see you back again soon!

Report
TS
TishaS
1 review
Dined on January 3, 2022
Overall4food4service4ambience4

Our office ate here for our work holiday lunch and it was amazing! Great service, great food!

Benihana - Scottsdale, AZ
Responded on January 11, 2022

Dear TishaS thank you so much for your feedback, we hope to see you back again soon!

Report
OT
OpenTable Diner
Phoenix
1 review
Dined on January 2, 2022
Overall3food2service2ambience3

The tables are set for 8 and they sat 9. Was a little crowded but no big deal! Until it came to the food, we felt that the portion sizes were not that much for the amount we were paying.

Benihana - Scottsdale, AZ
Responded on January 4, 2022

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
RC
RheaC
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

First time going out in awhile and Benihana didn’t disappoint. Staff was attentive, chef was engaging and overall we had an enjoyable experience. We will be going back.

BP
BuffyP
Phoenix
4 reviews
Dined on January 1, 2022
Overall4food4service4ambience4

We got Chef Kevin, who had a great sense of humor. The food was delicious but we felt it was a little overpriced. We had a lot off fun!

T
Thebuoyking
Phoenix
19 reviews
Dined on January 1, 2022
Overall4food4service4ambience3

did the standard teppanyaki table. First time for my teenage grandkids. They enjoyed the food and the performance.

HD
HaileyD
1 review
Dined on December 31, 2021
Overall2food2service2ambience2

The chief didn’t really do anything special like the typical teppanyaki grill. Barely spoke a word besides repeating our orders. Food wasn’t very flavorful they also don’t carry yum yum sauce if your someone who likes that

Benihana - Scottsdale, AZ
Responded on January 4, 2022

Dear HaileyD On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

Report
E
Eeeeeeeeeee
Phoenix
3 reviews
Dined on December 31, 2021
Overall2food3service1ambience2

It was ok the best way to go is in a good size group if not then you sit with other people and it could get weird also the service is sub par at best

D
vipDawg
Seattle
19 reviews
Dined on December 31, 2021
Overall3food4service3ambience2

NY Eve family dinner. Beverage service was weak coupled with slow food service delivery. Chef was outstanding. Love the concept and the food is tasty. Bathrooms were filthy. Like a McDonalds, sticky floor, no power towels, and in need of a remodel.

Benihana - Scottsdale, AZ
Responded on January 3, 2022

Dear Dawg Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
OT
OpenTable Diner
Phoenix
3 reviews
Dined on December 31, 2021
Overall5food5service5ambience5

We went on New Years Eve and the experience was fantastic!!

t
tkar83
Las Vegas
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

Our waitress was amazing. You could tell she is friendly by nature. She took great care of us through out the meal. Our chef was also amazing. He made our experience so much fun

BS
BettyS
1 review
Dined on December 31, 2021
Overall5food3service5ambience4

The New York Steak was very tough. Portions much smaller than previous visit.

Service was very good. Friendly host, wait staff and chef. Just need to improve the quality of your meat and return to normal portion size.

Benihana - Scottsdale, AZ
Responded on January 11, 2022

Dear BettyS We are happy you enjoyed the Benihana experience! Come back soon!

Report
TB
TimB
1 review
Dined on December 31, 2021
Overall4food4service5ambience4

Other than having to wait about 30 minutes for the chef to start cooking our order everything was great

AW
AliW
Detroit
5 reviews
Dined on December 31, 2021
Overall3food5service2ambience3

It was an hour before a chef came over to begin cooking. An hour is not ideal when you’re with hungry children. The chef, fortunately, was awesome and made it a great experience. But when you have a reservation time and 15 mins go by before you’re seated and the host tells you that your serve just clocked in and it’ll be at least another 10 mins, that’s a huge problem. My time is more valuable, so I’ll likely never be back.

TC
TomC
Phoenix
1 review
Dined on December 30, 2021
Overall5food5service5ambience5

This has become our go to place to celebrate birthdays and other special occasions. The food is always excellent, there is a wide variety on the menu and of course the show that takes place with thee preparation. I love scallops and they know just how to prepare them perfectly, it is an art.

Benihana - Scottsdale, AZ
Responded on January 7, 2022

Dear TomC Thank you for celebrating your special occasion with the Benihana team!

Report
OT
OpenTable Diner
Las Vegas
1 review
Dined on December 30, 2021
Overall2food4service3ambience3

Had a reservation but still waited 45mins to be seated due to short staff. Food was great and the server was attentive once my party of 5 were seated.

Benihana - Scottsdale, AZ
Responded on January 3, 2022

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
JC
JenC
Phoenix
2 reviews
Dined on December 29, 2021
Overall2food2service2ambience4

While this wasn’t a terrible experience If it had been my first time I would not go back. I understand the understaffing issues but service was mediocre and our food was not what we are used to from Benihana. We ordered 1 shrimp tempura 1 vegetable tempura 3 Land and Sea (filet and scallops) and 1 filet dinner. We started with tempura which was served to us barely warm. Our onion soup came with no onions for the entire table. Salad was good. Our chef arrived at our table after the salads only to find out that our cooktop had not been turned on so he left and came back maybe 10 min later. The chefs cart was left sitting right next to the lady at the other end of the table the entire time. Once our chef returned the chicken fried rice and shrimp were both prepared well but our next item off the cooktop was scallops. The 3 of us each received 4 scallops. These were not large scallops to make up for the low number. I was actually shocked. We have ordered this meal at least once a month for years so we are familiar with what a normal serving is. Vegetables were prepared as we like but our filets were served in such large pieces that we had to rip them apart with our forks and chop sticks since there are no knives. Overall one of the poorest experiences we have had at Benihana.

Benihana - Scottsdale, AZ
Responded on January 3, 2022

Dear JenC on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
DH
DougH
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

The overall experience was great. We had a great dinner and enjoyed ourselves.

Benihana - Scottsdale, AZ
Responded on January 6, 2022

Dear DougH Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

Report

FAQs

You can order delivery directly from Benihana - Scottsdale, AZ using the Order Online button. Benihana - Scottsdale, AZ also offers delivery in partnership with Postmates and Uber Eats. Benihana - Scottsdale, AZ also offers takeout which you can order by calling the restaurant at (480) 444-0068.

Benihana - Scottsdale, AZ is rated 4.3 stars by 2863 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Benihana - Scottsdale, AZ