Happy Mother's Day. Don't just give a gift. Give an experience like any other.
For a limited time, when you purchase $50 in
Benihana Gift Cards, you’ll receive a $10 Benihana Promotional Card. Offer available 4/10/18 - 5/13/18 Promotional Cards valid 5/14/18 - 6/17/18.
Sunday, May 13, 2018
Our reservation was for 8pm and we did not get seated until 8:30pm. Then we did not get our orders taken for a while. The service just was not good.
I came here for my birthday food was good and chef put on a great show! Will come back here again! I wish they had yum yum sauce! And cake
I went here the other night with my boyfriend for our prom dinner. Our server brought out our drinks, and about 10-15 minutes later, half of the people sitting with us needed refills. It took the server a little while to get them. My date and i had ordered an appetizer and we were told it would come before our meal. We never got it. Once the chef came out to cook our meal, I needed a refill. I waited for about 15 minutes but couldn’t find our server, so I had to ask someone else walking by. We had a gift card here but told we couldn’t use it because it was from a third party. Overall, the food was good, but the service could have been better.
Everything was great! We were 20 minutes early for our reservation, but were sat right away. Our cook Freddy was funny and professional, and the food he cooked up was so delicious. I had the filet which was perfect, while my girlfriend really enjoyed the salmon dish with the avocado sauce. Only tell them it's your birthday if you like singing at the table.
Great tines, good food. The chefs are great. Good place for large groups.
We have been customers for over 10 years and we know the chefs and some staff . We had a new waiter, young gentleman, Francisco. He seemed a little overwhelmed and behind. Took over 15 minutes to bring us soup/salad after getting our drink order. End of dinner took him some time to bring us our check and dessert. Plus, it was our mother's birthday and made it known and no picture. My mom was a little disappointed.
We love the food there but service was just mediocre.
The Chef and food were awesome. I love Benihana’s. We were celebrating a 60th birthday and all five guests are senior citizens. We had an awesome visit at the restaurant with one exception.
The JERK leading the Birthday Song would sneak up behind the guest and scream and startle the Birthday Guest. The person he did this to has been very ill for the last two years. I found the Benihana JERKS behavior very inappropriate.
This was the worst experience we have ever had at any Benihana restaurant. We waited forever to have our order taken and be served. The table next to us came in around 40 minutes after we did. They were served and finished their meals before we were. The gentleman next to me ordered an appetizer that was not delivered to him until he had nearly finished his meal. Our chef and server seemed very disorganized. There seemed no rhyme or reason to the order he cooked things and served them. We only were given four very small pieces of squash each. He ran out of mushrooms and had to go and get more to cook, taking more time. The onions weren't served until we were nearly finished eating.
The only saving grace is the food was very good.
We have eaten at this very restaurant many times over the years and have never experienced anything like this. It will be some time before we even consider returning.
Seated for our reservation right on time along with three other couples. Everyone was friendly and enjoyed chatting. Food was good overall, but the scallops and lobster were slightly overdone and rubbery. Our chef was entertaining and kept the food coming. Although our server asked about birthdays at the beginning and I admitted to mine and gave her my birthday certificate, she ignored this at the end of the evening. No birthday photo or dessert. She was efficient at keeping drinks filled and clearing dishes though.
So fun for the family! Definitely pay the little extra for the chicken fried rice!! Food is always good and lots of options for all kinds of budgets.
Benihana has been an all-time favorite for our family. No matter the city, it always a terrific dining experience.
Love Benihanas! The food is always outstanding! I've been to several Benihanas California San Diego and Ontario, Las Vegas Nevada, Arizona Chandler and Scottsdale they never fail. We will definitely be back! Would like to see more promotions though.
Waiter forgot my extra fried rice togo, other than that service was great
We were seated right away, waiter was attentive, cook had a good personality. Food was wonderful. All in all a great evening.
Service was good, food could have been a tad better for the price though. I know the method of cooking is built into the price a bit but still... Overall a great place to be for special occasions such as birthdays, manager had a great attitude and kept everyone smiling. Food was getting cold between sides/entrees/courses. Im not one to eat all my carbs by the time protein comes around. “Rainbow” ice cream was just sherbet. The punch bowl was sweet and full of ice, not much alcohol, not worth $35! Definitely an entertaining way to have dinner though!
Fantastic Experience! Roberto was the best chef we have experienced. The kids loved him. Even very hard to please teenagers were entertained. The food was fantastic. The manager was awesome too.
If you want a LOT of great food and entertaining service then Benihana is the place for you. We took our son, his wife and their 3 children and had a FANTSTIC time. Our tableside chef (Roberto) was the absolute best at relating to the kids and making sure they had a great time. The food was well prepared and delicious. If you go to Benihana in Scottsdale do yourself a favor and ask for a table with Roberto. You won't be sorry.
We went to celebrate my daughter's birthday. We were the only people waiting to be seated, and I don't understand why it took the hostess almost 10 minutes to take us to a table. I asked our server about A particular dish on the menu and he told me that wasn't very spicey and so I ordered it. When the chef was preparing it, everybody on my side of the table was choking on the fumes from the sauce. I took one bite of my food and it was quite fiery. I like spicy food but this was over the top. I spoke with the manager and he offered to take it off our bill or have the kitchen make a new dish. The kitchen ended up making a new dish which I had to take home because everybody else at the table was finished. Aside from my meal, I was pleased with the service since they offered to correct my meal. The chef was very talented and everything else was great.
Took our kids to celebrate my little one turning 3 and he absolutely loved it!
Slow service. Not very attentive. Food was good but there were wayyy too many mushrooms and onions
Small waiting area and rigid (and even rude) system for seating results in people standing all around the door and spilling into parking lot.
Food was wonderful.... chef was fun.
I doubt I will ever return. Since the place was jam packed, I doubt they will miss me.
The kids at our table had a great time. Take the kids!
Very slow service on this visit. They were clearly short staffed
Definitely feel as if this place is going downhill. First few times I loved it but it just wasn’t the same. Less veggie variety then before and just overall wasn’t worth the price this time.
We had a reservation but but still took at least 45 mins to be seated. The chef did not give us a show and the food was bland and over cooked. I ordered steak and scallops and both was extremely over cooked. It was way too pricey for what I received. I will not be returning.
Smelled like McDonald's playground, dirty and out-dated. It's extremely over-rated.
It was a night of many unpleasantries. The service was poor and slow. We waited over 30 minutes just to start ordering, which led to the waitress forgetting to bring our drinks after yet another 10 plus minutes. The fried rice, our main course, simply everything was less than decent. We left the restaurant hungry as we hardly touched our food. We asked for soy sauce to use with our wasabi and it was brought over in its container empty and filthy.
Had to wait twenty two minutes after reservation time- hostess was not the friendliest. Won't go again.
The food was good and the Hibachi chef was great! The waitress was okay and seemed to rush us towards the end. I don't know why since they weren't that busy and the chef serves you your main course but overall it was good.
Have enjoyed this Benihana many times with guests. Didn't disappoint for another great meal. Recommend Benihana Trio dinner and add Twin Lobster Tails and Scallops to share family style.
The service was great . Had a good time with my family.
Great experience as usual. We love coming to Benihana’s and try to come whenever we can. Always have a wonderful time!
We had a very long wait before the chef came to our table, but the food was very good and the chef was very pleasant.
The hosts were horrible acted as if they didn’t see us walk in as they braided each other’s hair outside. They had attitudes when we asked when we were to going to be seated 15 minutes after our scheduled time and the lady rolled her eyes and said “ I guess I can take you this way”
We usually go to Benihana Chandler, but this was kind of a last minute outing, and Chandler did not have any reservation openings, so we decided to go to Scottsdale. We had not ever been there, so why not! Upon arrival, the hostess took our information and said "I'll just be a second". As we sat in the (empty) lobby for the next 25 minutes, we watched her fuss with her hair, talk on the phone, ignore another party who came in for about 10 minutes, fiddle with her nose ring, fuss with her hair, talk on the phone, and walk back and forth to the dining room about six times. Never once did she acknowledge us again. So we left.
And .... we went to Benihana Chandler, walked right in without an reservation and had an over-the-top experience. We won't be going back to Scottsdale.
Personnel friendly and professional. Food excellent
Before I say anything g I would like you to know we have been to Benihana all over the US. The service was good but the food was awful. We did enjoy the rice but the chicken tasted raw and unlike any chicken I had ever eaten. We will not be returning g to this location.
Colin was great chef . He prepared the food great as well as entertaining us. Some delay with sitting us, didn’t get to our table until 25 minutes after 5. Reservation was at 5.
This is a favorite family fun spot for birthdays and celebrations (we have been 20+ times). We know the routine almost as well as the staff and we can bank on it taking 1 3/4 - 2 hours exactly. Our chef this time was mediocre at best, didn't make it exciting for our youngest daughter 's birthday and aside from pouring sesame seeds on the zucchini, NOTHING had good flavor - even the usually amazing fried rice had burned eggs. HUGELY DISSAPOINTING!!!
We had a great time with all the different couples at our table. The Chef was entertaining and the service was excellent.