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Benihana - Scottsdale, AZ, Scottsdale, AZ

Benihana - Scottsdale, AZ

4.0
4
3116 Reviews
$30 and under
Japanese

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Scottsdale is close to champion golf courses and luxurious spas, as well as Westworld, home of the annual classic Arabian Horse show and the renowned Jackson-Barrett car auction. The restaurant is located in The Promenade at the corner of Scottsdale Rd. and Frank Lloyd Wright Drive.

Make a reservation

2 people

June 2022
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7:00 PM


Booked 75 times today

Order delivery or takeout

Delivery

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 3:00 pm–7:00 pm

  • Phone number

    (480) 444-0068

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Scottsdale Quarter/Kierland Commons

  • Cross street

    Frank Lloyd Wright

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 3,116 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.3Food
  • 3.8Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Phoenix / Arizona

    Japanese

  • Scottsdale

    Kid Friendly

Sort by

Filters

  1. B

    Bella

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food3service2ambience2

    Appetizers and cocktails were 35 minutes after we sat down and that’s only because we notified management. Server was very unsure of himself, the whole team seemed to lack customer service and memory. Chefs not as engaging or entertaining as they were in the past. If the ice cream came with your meal and you did not order it, you will still pay for it. Just not upscale or a dining experience I would keep coming back to.

  2. m

    momsabs

    Phoenix

    23 reviews

    5.0

    23 reviews

    Dined 2 days ago

    overall5food5service5ambience5

    good time had by all celebrating birthdays. Thank you.

  3. MA

    MA33

    Phoenix

    8 reviews

    5.0

    8 reviews

    Dined 3 days ago

    overall5food5service5ambience5

    We had an excellent experience celebrating our sons’ birthday!

  4. k

    kenm

    Los Angeles

    6 reviews

    1.0

    6 reviews

    Dined 4 days ago

    overall1food3service1ambience3

    Server was horrible. Manager tried to make up for it. Waited 30 minutes for waters. Never got our appetizers until food was being served. Drinks were later than appetizers

  5. OI

    OICUR12

    Phoenix

    58 reviews

    vip
    4.0

    58 reviews

    Dined 4 days ago

    overall4food4service4ambience3

    was ok. used to be better. not worth the price any longer

  6. B

    Bdub

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food1service2ambience2

    Service took a long time, and the food was not good. The server really didn’t check on us much. For the price, I certainly expected something more.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear Bdub on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  7. AW

    AntoinetteW

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food5service1ambience5

    The place was clean and all the people were smiling while serving us. The only problem was it took an hour before the chef came out and started our dinner.

  8. MB

    MichaelB

    Tucson

    4 reviews

    2.0

    4 reviews

    Dined 6 days ago

    overall2food5service1ambience1

    I am a very frequent guest of Benihana. The food was awesome as always - the service however was slow as hell this time. We were there for over 3-1/2 hours! (I'm not exaggerating). Our Teppanyaki chef (Tony) was super nice, but it took him about an hour to finally reach to our table after we arrived and then over another hour+ to cook the food. I understand two things very well - Benihana is an experience - I get it! That's why we go there. It's not for a quick lunch. BUT 3-1/2 HOURS is a joke. Also, the bathrooms were disgusting. Very dirty, no paper towels, etc. I think I must go to a different location next time.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear MichaelB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  9. NJ

    NicoleJ

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined 6 days ago

    overall4food4service4ambience4

    It was a very nice Father's day experience. Food and service were both great.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear NicoleJ Thank you for allowing us to be a part of the special occasion!

  10. AH

    AmandaH

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food2service2ambience3

    Took much longer than normal due to staffing. The cook was new so food wasn’t amazing. Overall was really expensive for not a great meal or experience

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear AmandaH We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  11. RW

    ReganW

    Phoenix

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Everything was great!!!! Great place to celebrate!

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear ReganW Thank you for celebrating your special occasion with the Benihana team!

  12. CM

    CarolM

    Phoenix

    5 reviews

    3.0

    5 reviews

    Dined on June 17, 2022

    overall3food3service3ambience3

    It was “meh” and usually we love going there. We went for my daughter’s 15th birthday, but we were provided a check and no desert offerings.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear CarolM We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

  13. SS

    StephenS

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Delicious food. Great service. Great ambiance. We had a very nice experience.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear StephenS We are happy you enjoyed the experience! Come back soon!

  14. MP

    MP20

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food3service2ambience2

    As far as the food and the ambience it was good we got seated at 6:45 we got our first two appetizers at around 730 and then our chef didn’t come to our table and start cooking till around 830…..which is a little bit longer than I wanted to wait to eat being in the times that we are in I understand if the staff is short but that was a little bit much…. especially with kids so that being said the food was good the chef Was awesome he was very personable and our waiter was really nice and personable as far as everything else the wait was terrible we didn’t get out of there with our bill till 945

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear MP20 Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

  15. S

    Shaymo

    Columbus

    1 review

    1.0

    1 review

    Dined on June 17, 2022

    overall1food2service2ambience4

    We went to Benihana to celebrate Father’s Day and were sat with a party of 3 celebrating 2 birthdays. The girls had on banners and crowns and made sure to tell the waiter they were celebrating. Our chef seemed inexperienced but he was polite, food was just okay, and the chicken was terrible. The texture felt undercooked and needed more flavor. I thought they added more than just salt and pepper in the past, but maybe I’m wrong and this is standard protocol. My husband and I literally took the chicken home to our dog. It took a long time to get our drinks but the waiter did apologize. Towards the end of our meal a NBA player walked in and our waiter was clearly star stuck. We were then essentially forgot about, my husband had to find him to get our check. I felt bad for the birthday girls because he also just handed them their check and nobody ever came to sing and celebrate. Very disappointed.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear Shaymo On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

  16. SK

    SKAZ

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food5service3ambience5

    The dinner was amazing but the service was lacking. I’m sure they are struggling with staffing issues like everyone else.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear SKAZ On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

  17. MF

    MichelleF

    Phoenix

    13 reviews

    5.0

    13 reviews

    Dined on June 17, 2022

    overall5food5service4ambience5

    We love Benihana, always part of our birthday celebrations. We know full well that the experience is a bit lengthy, but this time we were there almost three hours. Not a fan of the server running the credit card at the table, and thus not bringing me an itemized receipt to review- just a note. Chef was good, I wish more people would remember to reward him with a small tip!

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear MichelleF On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

  18. SP

    SherryP

    Los Angeles

    8 reviews

    3.0

    8 reviews

    Dined on June 15, 2022

    overall3food3service3ambience3

    Service was slower than usual... Food was ok, not quite the flavors we've had before... But, our Chef was the Best we've ever had ! We were there with our 2 grandsons, 8 & 6 and he was etraordinary interacting with them ! He was friendly, funny, witty... He made our young grandsons feel very special : )

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear SherryP Your feedback is appreciated. We will be sure to share your kind words with the team.

  19. KE

    KEVIN

    Phoenix

    2 reviews

    2.0

    2 reviews

    Dined on June 14, 2022

    overall2food3service2ambience2

    Visited Benihana for a special birthday occasion. We were greeted promptly but that is where the service ended. Once we were seated the server came over, took our drink order, brought our salads and then we waited....for an hour and fifteen minutes...and only after I walked up to the manager to see why there was such a delay. I was told that the chef was gathering his items on his cart and would be with us "shortly". The manager, a small, grey man with a beard could not have cared any less nor did he apologize. Finally, the chef came out and prepared our meals without much fanfare. We were watching some of the other tables and their chefs were enthusiastic and engaging. I would not recommend this restaurant nor will any of us be back. I guess I should have read the reviews prior to going as my experience was echoed by many other guests. Poor overall service, average quality and long wait times for a ho-hum overall experience.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear KEVIN on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

  20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 14, 2022

    overall4food4service4ambience4

    Normal Benihana experience

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear Guest Thank you for your feedback! Come back soon!

  21. TT

    TheTatro6

    San Francisco

    1 review

    1.0

    1 review

    Dined on June 13, 2022

    overall1food1service1ambience1

    Terrible. Terrible. Terrible. Reservation was at 7:15PM for my daughter's birthday. Didn't get sat until 7:30PM. Didn't receive water or any communication until 7:50PM. Left at 8:25PM because we still hadn't received a chef. Totally ruined my daughter's birthday. And on top of it all, when I went to speak to the manager around 8:15, being that it was now an hour past our reservation and we still had no food order or chef in sight, he played deer in the headlights and said "things happen." Yea. Won't be going back there. EVER.

  22. CE

    CeciliaE

    Phoenix

    1 review

    3.0

    1 review

    Dined on June 13, 2022

    overall3food4service2ambience3

    We had a 6:30pm reservation, they did not start cooking our food until 7:30pm. Such a long wait and it was half empty. Not sure what was happening but another table literally got up and left because they took so long. Service usually good, not so much this time; we had to ask for our desert even though it was a 6 course meal and included. Seemed like they just wanted us out of there.

  23. OT

    OpenTable Diner

    Dallas

    3 reviews

    2.0

    3 reviews

    Dined on June 13, 2022

    overall2food5service2ambience1

    We had a 5:45pm reservation for a birthday. We arrived on time, we weren’t seated until 6:30pm… Host and hostess were rude, making jokes about other diners while we were standing right there. Took another 10 minutes to get drink orders. Our server did a great job, but was clearly covering too many tables to be very effective for anyone. Our chef did great, but at that point we were so late for our event that we had to rush out. Meh. Benihana has been our go to place for family dinners for years, but we will try somewhere else next time. Also, was terribly HOT in the facility. I mean, I’m used to it getting a little warm during the show- but it was uncomfortable hot just sitting waiting (forever) for drinks.

  24. KV

    KarenV

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on June 13, 2022

    overall5food5service5ambience4

    We had a very nice time celebrating my sons birthday. We had a short wait for our table but it was not bad.

  25. JG

    JoyG

    Las Vegas

    1 review

    4.0

    1 review

    Dined on June 13, 2022

    overall4food5service4ambience4

    Seafood, chicken and steaks cooked perfectly! Great place to have a celebration, in fact there was a birthday at every table while we were there.

    Benihana - Scottsdale, AZResponded 4 days ago

    Dear JoyG We appreciate you dining with Benihana, thank you for the kind words!

  26. NP

    NenaP

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food2service3ambience4

    the drinks were great, but the food was not so great

  27. OT

    OpenTable Diner

    Phoenix

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 12, 2022

    overall4food5service3ambience4

    Our chef Omar was awesome. Had great jokes, and made everyone feel like family at the table.

  28. DD

    DianeD

    Chicago

    6 reviews

    4.0

    6 reviews

    Dined on June 12, 2022

    overall4food4service4ambience4

    I notice the portions are a bit less. None the less, it is still fun. I miss bean sprouts that they used cook with vegetables. We have been going to Benihana since they first opened way back when.

  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service3ambience5

    The chef, Yin was wonderful. Our waitress unfortunately didn’t refill our drinks or come see our table until about 15 minutes after we were seated. It took another 20 minutes to get our drinks after the order was placed. I didn’t get my full 6 course meal (missing ice cream, no hot tea). The hibachi meal experience was amazing.

  30. AC

    AndCamLlo

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food4service1ambience4

    Oh Benihana, what a horrible experience. What is going on? Is it the worker shortage? Lack of interested candidates for employment? Either the experience was not what I expected. We ordered drinks from the bar and waited 45 minutes for the drinks and one drink on particular was wrong. Our chef was clearly Hispanic (his name tag was upside down) and he made every attempt to speak with an Asian dialect. This was disappointing. Be yourself. We’re here for the cooking experience and the food. No one sang happy birthday although we made it aware 4 times that we were celebrating a birthday. The food was good. A little salty but still good nonetheless. The service was horrible and that makes for a horrible experience. Sad.

  31. DS

    DoloresS

    Chicago

    7 reviews

    5.0

    7 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    We always enjoy the food & entertainment.

  32. NY

    NY2AZ

    Los Angeles

    1 review

    4.0

    1 review

    Dined on June 10, 2022

    overall4food3service3ambience2

    Be prepared, set aside a few hours. We arrived on time for our reservation and left about 3 hours later. We went during the week, evening time. 6 people total, three of us and three members of another family. It took quite some time before we received our salad and soup.

  33. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    Went for a birthday dinner. Lex, our server and Antonio our Chef were both amazing! Food was awesome as it always is!

  34. TN

    TamiN2

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on June 9, 2022

    overall5food5service5ambience5

    Great dinner, amazing service, food was delicious. My daughter's 17th birthday with her friends was a hit. Thank you very much, we will return.

  35. GP

    GloriaP

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on June 8, 2022

    overall5food5service5ambience5

    Been attending Benihana since the 1970’s in New York City. Every birthday I spend it at Benihana!!! Love it

  36. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on June 8, 2022

    overall2food4service2ambience3

    3 hour dinner is ridiculous! Stop booking reservations if you are short staffed. Three working chefs, who rush through dinner, and 5 tables waiting is bad business. Kids were getting cranky falling asleep…7:15 reservation and didn’t start getting food cooking until 9. We will wait until their staffing issues are resolved.

  37. NR

    NicolasR

    1 review

    2.0

    1 review

    Dined on June 8, 2022

    overall2food3service5ambience3

    Took about an hour and a half before food was being cooked. Our cook while he was nice seemed pretty inexperienced. Lots of food on floor and around grill. Spilled multiple times. Got orders wrong. Cooked steaks at table wrong. Tried to tell me medium steak meant no pink. Wasn't our best experience

  38. WL

    WLID

    1 review

    3.0

    1 review

    Dined on June 7, 2022

    overall3food5service2ambience3

    Enjoyed the food. Chef Tim did a great job. His support server was good with service of the food & okay with drink service as well. When it came time for the check we waited over 30 minutes to get it and the first time it was wrong, added the entire table together instead of splitting the 2 parties of 4. Then it took another 10 minutes to get a corrected bill, pay & leave. Frankly, the billing process left a bad taste because it was late and we wanted to leave at the end of the meal, not 40 minutes later.

  39. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 6, 2022

    overall1food4service1ambience3

    Very poor service that was provided. Didn’t Acknowledge my Special request for my wife’s birthday wouldn’t go back to it again

  40. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience3

    Cook wasn’t the best didn’t interact or give a show.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Scottsdale, AZ using the Order Online button. Benihana - Scottsdale, AZ also offers delivery in partnership with Postmates and Uber Eats.

Benihana - Scottsdale, AZ is rated 4 stars by 3116 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

June 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
7:00 PM


Booked 75 times today

Order delivery or takeout

Delivery

  • Order online
  • Logo image for Postmates
  • Logo image for Uber Eats
Google Map for Benihana - Scottsdale, AZ

16403 N Scottsdale Rd Scottsdale, AZ 85254

Additional information

  • Cross street

    Frank Lloyd Wright

  • Neighborhood

    Scottsdale Quarter/Kierland Commons

  • Hours of operation

    Lunch Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 3:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

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