Benihana - Scottsdale

4.4
icon/ic_reviewCreated with Sketch.
1953 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Scottsdale is close to champion golf courses and luxurious spas, as well as Westworld, home of the annual classic Arabian Horse show and the renowned Jackson-Barrett car auction. The restaurant is located in The Promenade at the corner of Scottsdale Rd. and Frank Lloyd Wright Drive. It features 20 teppanyaki tables and a comfortable sushi bar and lounge where Happy Hour is available each Monday through Thursday from 5-7 p.m. and on Friday from 4-7 p.m.
What 1953 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.2
value
Noise · Moderate
80% of people would recommend it to a friend
Sort by
Filters
MC
Phoenix
2 reviews
Dined on January 19, 2020
Overall5food4service5ambience5

The service was excellent, Our waitress took our family pictures and printed out in seconds. Our cook Tochi was very funny.

p
Phoenix
22 reviews
Dined on January 18, 2020
Overall2food4service2ambience2

We had a 8:45 p reservation but we’re not sat til almost 9:30. By the time the waitress came by to take our orders and we got our soups (chef wasn’t even cooking yet!) it was almost 10 p. We left around 11 p that night. The chef seemed so exhausted and the waitress was definitely overworked and rarely around. Food was good but it took way too long to get sat, everyone was over it, and no apologies were issued. For the price, I’d expect a little more attentiveness to guest experience.

Benihana - Scottsdale
Responded 6 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
NG
1 review
Dined on January 18, 2020
Overall1food2service2ambience1

I never write reviews but this was so bad I have to send a warning. Upon entrance it was "welcome to Dennys" in appearance. Shoddy interior. Nappy carpets. Water damaged walls. We arrived 15 min early for our 7pm reservation and waited 30 minutes to be seated. Staff were groomed at a mediocre level ... not unkempt but not altogether crisp and well polished. Food was all over the floors, around the tables. The teppan chef was just bad . . . poorly practiced. Kept dropping his spatula. No show. Meat was undercut (2"x1.5"x1" chunks with no knives available). Cost was $23 to $36 per plate; similar to other same class restaurants with quality staff and clean interiors. This place really is a dump for the price and their limited attention to detail brings up potential health concerns. Food portions are small in comparison to other similar restaurants in class: One lengthwise slice of zuchni, a 1/4 to a half of a grilled onion, onion soup (no miso), maybe a quarter cup of mushrooms, one shrimp, and steamed rice . . . fried was extra and contained 1/2 chicken breast divided among 8 people (we all paid). Benihana - Scottsdale has the look and feel of a margin area restaurant in a Scottsdale location.

Benihana - Scottsdale
Responded 6 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
DC
Charlotte
11 reviews
Dined on January 18, 2020
Overall3food2service4ambience3

Benihana has changed over the years. Food quality is poor. The chef did the best he could with the inferior ingredients he had to work with. Food heavily salted. Who still uses margarine? - so bad for you. We were a party of 6 and our bill was $250. without the tip. Only 2 of us had a cocktail. No bang for the buck here.

Benihana - Scottsdale
Responded 6 days ago

Debra, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
JH
1 review
Dined on January 17, 2020
Overall4food4service5ambience4

Our cook was amazing and enjoyable to watch. We highly recommend this experience!

OT
Phoenix
3 reviews
Dined on January 15, 2020
Overall5food5service5ambience5

You know what I love about Benihana? EVERYTHING! The service, chef, and food is always spot on. Tonight we had a later reservation, and we were taken care of as always. I wish I could remember our younger red headed servers name, because she was awesome!! We left fat and happy once again!!

K
1 review
Dined on January 15, 2020
Overall5food5service5ambience5

Great food, great atmosphere and awesome service. Thank you Benihana and their top notch customer service.

JA
1 review
Dined on January 15, 2020
Overall5food5service5ambience5

All aspects of our dining experience were spot on. Hostess, Chef Tim, server Georgia, dinner whether it be beef, seafood, chicken, fresh vegetables, chicken fried rice, table location, noise level, quality, price, cleanliness and atmosphere the very best!! Location convenient. Parking lot well lighted and easy to navigate. Thank you.

JB
Philadelphia
13 reviews
Dined on January 15, 2020
Overall4food4service5ambience4

We enjoyed the meal. The service was excellent and our table was available when we got there.

c
Los Angeles
3 reviews
Dined on January 12, 2020
Overall2food2service2ambience1

Restaurant and bathrooms were very filthy. Staff was rude to the group sitting at our table and just set up the wrong tone for them. The host even muttered under his breath "that it says on the website that it is community dining."

Benihana - Scottsdale
Responded 6 days ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
RG
1 review
Dined on January 12, 2020
Overall5food5service5ambience5

Great food and ambience. Service excels and no waiting when reservation made. Chef at our table was highly entertaining and food preparation, quantity and quality was exceptional.

CM
Phoenix
1 review
Dined on January 11, 2020
Overall3food4service5ambience4

The wait for our meal to start was a hour wait. A long wait time

Benihana - Scottsdale
Responded on January 14, 2020

Connie, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

Report
OI
Phoenix
49 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Jordan is by far the Best chef in Benihana Scottsdale We highly recommend you ask for him for steak and tail

NM
San Francisco
5 reviews
Dined on January 11, 2020
Overall4food5service5ambience5

I do not like that I had noon reservation and one person in our party was late... got lost... and therefore, they would not seat us but would seat everyone else that came in after us! When I asked to be seated and be allowed to get a drink... they sat us ... late... and wouldn’t seat ANYONE with us! It was soooo rude! I go there a lot and that had better not ever happen again or I will let yelp know about it!

LS
1 review
Dined on January 10, 2020
Overall2food4service1ambience4

We were celebrating a milestone bday. We started at the bar. The bartender was EXTREMELY slow. I drank water, but the rest of my party was drinking adult beverages. I beer got my water. At the table I had to ask for a refill of my water. I asked for steamed rice & not the “upgraded” fried rice. I received my rice at the end of my meal. When we asked the server to take pictures she seemed annoyed. The whole experience was very disappointing not to mention the amount of money we spent as a group.

Benihana - Scottsdale
Responded on January 14, 2020

Lisa, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

Report
DR
Phoenix
5 reviews
Dined on January 10, 2020
Overall4food5service5ambience5

We enjoyed absolutely everything about our experience. The only constructive thing that I would like to mention is that the restrooms need more attention. Maybe an attendant every hour, because there was trash on the floors and shoe marks on the toilet seats.

TC
Phoenix
6 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Bday- great

RL
1 review
Dined on January 9, 2020
Overall5food5service5ambience5

Really enjoyed our experience watching the chef create our dishes. The food was great, and although we didn't know the fellow guests, we had a great time meeting them Can't wait to do this again.

KC
Phoenix
1 review
Dined on January 8, 2020
Overall3food4service4ambience3

It was absolutely freezing in the restaurant, every one at table agreed

Benihana - Scottsdale
Responded on January 14, 2020

Kamber, we're sorry to hear this occurred. Thank you for bringing this it to our attention. Your feedback will be shared with our team for improvements.

Report
OT
Phoenix
10 reviews
Dined on January 6, 2020
Overall5food5service5ambience5

It was awesome like it always is there we had a great time the chef was amazing 👍

r
Phoenix
6 reviews
Dined on January 6, 2020
Overall3food3service3ambience3

It was a Tuesday so maybe that was the reason the show literally(and I don’t like overusing that word) non existent. My kids wondered what the heck happened. No one to refill our beverages , wrong bill, then wrong bill again, no hats for the kids, forgot it was a birthday celebration. A lot of people were there but it was so quiet I don’t think anyone got a show. 😳

Benihana - Scottsdale
Responded on January 14, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

Report
JH
1 review
Dined on January 5, 2020
Overall1food1service1ambience1

Had reservations still had to wait. Chef was terrible and couldn’t keep the orders straight. Steak had no flavor. The only thing good was our server who brought us water.

OT
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Something special

A
Phoenix
2 reviews
Dined on January 3, 2020
Overall4food5service4ambience2

At the beginning the staff hosting the restaurant was a little bit chaotic and unorganized. After being seated everything started to get better. Server was great, he was knowledgeable on the menu and had great recommendations. The chef was great and had us entertained.

RM
Phoenix
1 review
Dined on January 2, 2020
Overall3food4service3ambience5

Our cook at the table was not on point
Too soft spoken
Could not understand
Did not add butter to items during the presentation
We had to ask
Not personable enough

OT
1 review
Dined on January 2, 2020
Overall2food2service3ambience3

Not quite the welcome I'm used to receiving at the front door but our server made up for it. Unfortunately he couldn't make up for the undercooked rice that was served.

GL
1 review
Dined on January 1, 2020
Overall3food5service4ambience1

The food and service are great. The interior of this Benihana needs to be gutted, it is old, tried and cheap.

OT
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

Always high quality food, service and entertainment

OT
Phoenix
4 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

Our server, Michael was attentive and fantastic. Our chef, Roberto was outstanding. Great experience

OT
Tucson
1 review
Dined on December 31, 2019
Overall5food5service3ambience5

Great dinner, but waiter charged us all for an iced tea on top of a vodka drink, which we didn’t order. We asked him to remove it, he said he would, and came back with the extra drink still charged to both of our checks.

OT
Philadelphia
1 review
Dined on December 31, 2019
Overall4food5service4ambience5

Demetria setted us late after someone was late for their reservation. I thought that was unacceptable when we where on time.plus early.

DC
Phoenix
3 reviews
Dined on December 31, 2019
Overall5food5service5ambience3

On a busy NY Eve, Benihana's Scottsdale did an outstanding job. Andrew hustled and was very polite and accommodating. Cirino, our Chef, was a true professional and one of the best I've ever seen. Great job!

JO
1 review
Dined on December 31, 2019
Overall5food5service5ambience4

surprised we didnt get asked for 2nd round of drinks or water but other than that is a great deal and a fun experience. Next time I will either get soup or salad - not both - too much food. Ended up taking half meal home....

EX
Phoenix
1 review
Dined on December 30, 2019
Overall5food5service5ambience3

I have been a customer of Benihana for 33 years. Always love it. I did see something I felt could have been better. An elderly couple next to me had a December birthday. Their birthday coupon expired a few days before and they wouldn't except it. As they changed policy last year, used to be good for whole month, now its not. They were elderly and confused. Also long timd customers, they deserved a break. It would have been better if management had given them some kind of credit or something. They were spending money on coctails and ordering larger meals. Anything like a discount of some level, an appetizer, a cocktail would have gone a long way.

M
Phoenix
12 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

We had a wonderful meal. Chef was very attentive and made our meal special

OT
Phoenix
17 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Very good as usual

OT
Phoenix
1 review
Dined on December 28, 2019
Overall2food3service3ambience3

Even though I booked my reservation in advance we still had to wait 45 minutes to be seated . I had to ask the hostess after 20 min of standing as to what the status was on our table as we had a reservation- she said she would check on my table but she never came back with an update so I had to speak with the second host on staff .

Waiter and cook were awesome !

Unfortunately I will not be returning to this location

NS
Phoenix
4 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Our chef Roberto was amazing! Every time we get him we are always excited since we know he will entertain us and also provide us great food! 😊

PH
Chicago
4 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

I liked the food cooked on the table. The staff was very friendly

OT
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Went to celebrate 11th wedding anniversary.

Tweets by Benihana - Scottsdale