Benihana - Scottsdale

4.2
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1856 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Scottsdale is close to champion golf courses and luxurious spas, as well as Westworld, home of the annual classic Arabian Horse show and the renowned Jackson-Barrett car auction. The restaurant is located in The Promenade at the corner of Scottsdale Rd. and Frank Lloyd Wright Drive. It features 20 teppanyaki tables and a comfortable sushi bar and lounge where Happy Hour is available each Monday through Thursday from 5-7 p.m. and on Friday from 4-7 p.m.
What 1856 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.2
service
4.1
ambience
4.0
value
Noise · Moderate
82% of people would recommend it to a friend
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OT
Orange County
1 review
Dined 2 days ago
Overall3food4service3ambience4

We didn’t get ice cream for my birthday and nor a picture taken

OT
1 review
Dined 2 days ago
Overall3food4service2ambience3

Waited almost an hour once seated to get chef. Service was slow. Birthday celebrated and when waitress asked our table if we all wanted ice cream we said no. She brought two bowls for the 2 birthdays at the table. However, their was no ice cream in the bowl just whipped cream. So weird she asked the people who weren’t having birthdays if we wanted ice cream not the people who were. It was strange. The chef was in a huge hurry and very messy. He dropped a tail in one of our girls dips and didn’t give her new one. Also, grease splashed on my daughter. The food was good, but the wait at table until we got a chef was almost an hour and it wasn’t as good of an experience as usual.

AD
1 review
Dined 2 days ago
Overall5food5service5ambience5

We love to go to Benihanas for either meal but especially for lunch! It is cheaper, quieter, and you don’t always have to make a reservation like you do for dinner. I love the “show“ they put on and really appreciate how they try to incorporate new tricks while cooking. I have never had a negative experience! Thanks Benihanas!

TM
1 review
Dined 3 days ago
Overall5food5service5ambience5

Our grill cook was very fun and the food was outstanding. We went there with friends and had a great time.

CR
Phoenix
1 review
Dined 3 days ago
Overall2food2service1ambience2

This was our first visit to Benihana and it will definitely be our last. We were greeted by the hostess and soon after were taken to our table with seven other individuals. The person who we thought was our chef asked if anyone was a newcomer, I said I was and he said “well it’s like any other Teppan-Yaki restaurant.“ interesting answer, but we moved on. He took our drink orders and returned back with drinks about 17 minutes later. He then hurriedly delivered our soups and placed it before us without mentioning what it was. It was lukewarm at best. Then he delivered the salads in a rush and left before asking if anyone needed beverage refills. For about another 15 minutes, my husband took his glass and walked to the bar and asked for a refill there. At this point we had been seated about 45 minutes and the tables had not been bust and we had not been offered beverage refills. Then arrived a gentleman named Juan who introduced himself as the cook. He begin preparing the chicken fried rice on the grill. He put the rice down, and the chicken breasts down to which sizzle cane. Many minutes later he realized the grill was cold. He took the raw chicken and placed it back into a bowl along with the rice and left without saying anything. About 10 minutes later another man showed up, touched the grill and left. Many minutes later Juan returned and said the grill was finally getting hot. He started cooking. No interaction with us, no banter, nothing. I assume he was trying to make up time to turn the table.

About the food. The chicken fried rice was under seasoned, the zucchini was cooked to mush and the onions were still hard. The menu stated grilled vegetables… When has onion been a main vegetable?
I ordered lobster/shrimp/scallops and they were overcooked and chewy. My husband‘s NY strip steak was as thin as you would get at Waffle House and overcooked. The entire night was disastrous.

E
Phoenix
80 reviews
Dined 3 days ago
Overall5food5service5ambience5

We learned to get our booking early. We sat on time and got excellent service.

N
Phoenix
1 review
Dined 4 days ago
Overall4food5service5ambience5

Great birthday celebration dinner with family. We had a wonderful time. Food and service were very good. My only issue was that I called ahead of time asking for a table closest to the door because my husband is disabled and cannot walk distances. We were just 1 aisle from the back corner so nowhere near the door. Frustrating to do what you can and not have them pay attention to that important detail.

OT
Las Vegas
2 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Jordan is The BEST !!

OT
Columbus
12 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Jordan, our chef was great! Nick, his sous chef was great!

JM
1 review
Dined on October 31, 2019
Overall5food5service5ambience5

We love Benihana, and Thursday's dinner was delicious as always. Thank you

A
Las Vegas
1 review
Dined on October 28, 2019
Overall4food5service5ambience3

Very cold when we arrived. They finally turned down the ac.
Service was excellent and our dinners were outstanding.
Never had a bad meal here.
This time the service was the best ever

MI
Phoenix
2 reviews
Dined on October 28, 2019
Overall5food5service5ambience5

Birthdays/ Anniversary

ST
1 review
Dined on October 28, 2019
Overall4food4service4ambience3

We had a relatively early dinner so we were the only table with people. Our chef, Freddy, was very good. He was entertaining and the food was delicious.

OT
1 review
Dined on October 26, 2019
Overall2food3service1ambience2

Server have a very nasty attitude and our chef gave our food away to another couple

BA
Phoenix
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

So much fun grandkids love it. Chef got the kids to try some vegetables they would not eat at home. Good food

JS
1 review
Dined on October 24, 2019
Overall3food1service3ambience3

We both ordered Filet Mignon and took 2 bites each, had NO flavor at all :( Such a bummer for the price we paid. There was 5 of us.

DJ
Phoenix
129 reviews
Dined on October 23, 2019
Overall5food4service4ambience4

always a fun time at benihana. We had a newer chef, but it was great, food great and service too.

CR
Phoenix
2 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

Excellent experience as always! Delicious food, friendly staff and skilled chef!

G
Phoenix
25 reviews
Dined on October 22, 2019
Overall4food4service5ambience5

We like the filet medium rare and they cook it perfectly. Everything that goes with it was also very good. We were with a fun group of people we met there. That's usually very interesting when it's a gregarious group.

OT
Phoenix
61 reviews
Dined on October 21, 2019
Overall5food5service5ambience5

Yummy..... food was amazing chef was amazing service was amazing

KB
1 review
Dined on October 20, 2019
Overall3food2service4ambience2

Food is always amazing my whole family goes here but this time our food had no flavor and our veggies was not cooked all the way definitely was a bad night there

QD
1 review
Dined on October 17, 2019
Overall3food5service2ambience2

The food was excellent , as usual here! The Staff was the letdown as part of Benihana is the experience is atmosphere. The Setup (order) and check waiter was slow, and distracted at being around and attentive to the table. Waiting for the Chef should not of taken 20 minutes after our soup and salad had been cleared. Our chef cooked the food great, but there was no energy, and no "show" with the preparation.
These things are part of the expectation here, and as important as the quality of the food. I think I will wait again before I return here (1 year) and hope new staff will replace the people that gave this off experience.

OT
1 review
Dined on October 16, 2019
Overall5food5service5ambience5

Great experience, great food and great lunch prices

OT
Phoenix
1 review
Dined on October 14, 2019
Overall5food4service5ambience4

Anniversary

AC
Phoenix
4 reviews
Dined on October 14, 2019
Overall3food3service3ambience3

It was okay, the shrimp was fishy tasting. And chef was not happy. Kyoto’s is a better place, and price also.

OT
Denver
1 review
Dined on October 13, 2019
Overall2food2service2ambience2

We had a reservation for 5:30. We were seated but it took awhile for our drink order. They really push the appetizers. When we declined we waited 30 minutes before our chef arrived. He had zero personality. The food was mediocre at best. For the price, one would expect the Benihana Experience. We have given this location two attempts to redeem themselves. Sorry Benihana-we are done!

SM
Phoenix
3 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

Nothing beats Benihana! So much fun and awesome food!

AG
Phoenix
1 review
Dined on October 10, 2019
Overall5food5service5ambience5

Everything was great, my only issue was we didn't get the group photo of our party of 8 celebration for my son's 21st birthday. Also they wouldn't seat us until our entire party arrived but a table wasn't even ready once they did. My vegan order didn't arrive until they started serving the rest of the table and I had nothing to snack on while others received there courses. So no food until 2 hours after arrival ( with the exception of the salad)

KM
1 review
Dined on October 9, 2019
Overall5food5service5ambience5

Took my husband here for his birthday lunch. It was quiet, but moderately busy. Very clean and the staff was nice and hospitable. Our initial server explained everything to us and actually made suggestions that we followed. Once the other was in, the cook came out and put on a small show for us. There were only two of us at the table, but we enjoyed the interaction with him. He was so friendly. The food was served at the right temperature and we couldn't even eat it all. I would definitely suggest upgrading to the chicken rice stir fry. We intend to return on our next trip out to Scottsdale.

m
Phoenix
13 reviews
Dined on October 7, 2019
Overall5food5service5ambience5

Always enjoyable. New chef who handled his job well. Love birthday coupons.

OT
Los Angeles
1 review
Dined on October 6, 2019
Overall4food5service1ambience2

Terrible sporadic service. Says hi, takes order. then disappears for the entire night. Never comes and asks anything, then expects a tip. It’s a joke. Had to shout to try and order any additional items. Likely just a bad server, but it’s just annoying.

NO
Phoenix
3 reviews
Dined on October 5, 2019
Overall2food3service2ambience2

They were 15 plus minutes late seating us for our reservation. Our waiter was inattentive and at some points rude. He allowed another person not part of our party to join our already FULL table of 8 to make it an unpleasant 9 people. I truly believe the chef makes or breaks the whole experience , and unfortunately ours did not impress. He just kept his head down, did not socialize with the table or engage in anything except his cooking. We were celebrating my birthday and I expected a little more than just a measly scoop of ice cream as a desert. Sadly I will give my future teppanyaki business to Kasai where they actually know how to respect and please their customers.

D
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

We enjoy ourself it was amazing! We will definitely be back soon!

SJ
1 review
Dined on October 4, 2019
Overall5food5service5ambience4

Chef Kevin was incredible, Amanda our server took good care of us. Everything was delicious and well pewpared. Thid was our first time. We tried everything... steak, chicken , shrimp, and sushi. Some of the sushi was a little weird. (We didn't know what to expect)
The mains all tasted excellent. Will defs go back.

p
Phoenix
21 reviews
Dined on October 3, 2019
Overall3food5service5ambience5

The food and service were great! Our table mates ruined the experience for us so not the restaurant’s fault. However, it is important to note that you are dependent on others for timing and such.

DD
San Francisco
2 reviews
Dined on October 2, 2019
Overall3food1service3ambience2

Terrifically overpriced poor quality food in a semi clean restaurant packed
with a birthday party complete with singing Waiters every 17 minutes

LV
Phoenix
1 review
Dined on October 1, 2019
Overall5food5service5ambience5

Staff was great and took the tome to sing me a happy Birthday.

CC
Phoenix
1 review
Dined on September 30, 2019
Overall5food5service5ambience5

It was my 3.5 year-old grandson's first visit and his comment when we asked him was: "I like it here"...
I had the Benihana Supreme - the tenderloin was nice and tender ! The lobster would have been more tasty with more butter and more tender...
The fried rice was a little bit tough, though...
I had the Mango Colada - it did not taste anything like mango nor colada - I did not need it in the first place - I was so full !!!

GP
Washington DC
13 reviews
Dined on September 27, 2019
Overall5food5service5ambience5

We had a great time with friends on Friday night!

JL
1 review
Dined on September 25, 2019
Overall1food2service5ambience2

Our chef didn’t seem to know what he was doing he messed our order up he didn’t prepare the food properly

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