Benihana - Schaumburg
Please keep in mind that we are closed between lunch and dinner from 2:30 p.m. – 5 p.m., Monday through Thursday. We reopen for dinner and Happy Hour at 5 p.m.
Juan was incredible! Great entertainment and delicious food.
Very nice place for an occasion. Nice show and dinner.
Very enjoyable atmosphere, great food, excellent service.
Our chef was awesome! Very entertaining. Food was great!
Just takes awhile to get your food because they make it in front of you
Mise, we apologize for the your experience. Your feedback will be shared with our team to improve the guest experience. Arigato.
Always a reliably fun time! Food excellent as usual!
Wonderful experience, the staff were excellent and very attentive. Brenda was out waitress and she was excellent. We had friends with us who had never been to Benihana and they were delighted with the experience and the food. They tried sushi for the first time and really enjoyed it.
We will certainly be back.
This was the most horrible experience i had in restaurant. Server was confused. Chef who was supposed to cook got mixed everything. Food was not cooked right and chef was not prepare for anything.
When we told them they just looked at us and said okay. No apologies and no we will fix it.
I would never go there again.
Only issue was menu said “collossal shrimp”. They were not. I would call them mini
Just okay. The Chef was funny and did a great job... but the quality of the shrimp was poor. It was tough and had no taste. The veggies and fried rice were great though and saved the day.
Everything was so rushed, food not as good as it normally is. Didn’t appear to have enough chefs or waitstaff!
We were celebrating my sons birthday and we had a really nice meal. I was surprised though that no one acknowledged his birthday as we did tell them when we came in that it was his birthday.
The server took almost 10 minutes before she came to our table for the first time. She was short, snippy and did not come back frequently throughout the meal. Cold air was blowing on us the entire time and my husband had to go ask management not one, but two times to fix the situation for us. The customer service was extremely poor on all ends. The cook did a good job and the food was pretty good. Not a very good atmosphere or experience.
Took the hostest over 5 minutes to come see us and we just stood at the front desk waiting. The waitress was very slow to bring out our water. The table next to us was extremely rude and loud. Order a few drinks from the happy hour menu thinking we were getting the happy hour special since the dink menu was included in our menu to then find out it didnt apply to the table area. Why would you include that while presenting the menus?
Great experience. Our first time. Good food. Entertaining.
Our waitress was kind of unattentive unfortunately. Twice she was asked to bring a spoon but did not. The chef asked her and was clearly dismayed she did not bring one. However all in all it was a fun time.
Always go to celebrate birthdays and never had a bad experience
Birthday celebration was great
I signed my husband and I up to receive the $30 off our birthday dinners, however we did not receive them until the Sunday after we had went to dinner already. I was disappointed in that but overall still had a good time. I was both of our first time eating at Benihana.
Great food, and service. Chef, was entertaining, and interactive. Great way to meet new people. No rush to leave the table. Greeted when arrived, and thanked when leaving. Great time.
This was the DIRTIEST Benihana that I have ever been to. The bathrooms were disgusting! The lights above our grill had cobwebs in them. Normally Benihana has a very pristine atmosphere that suggests it is a higher quality than other competitors like Toyko Steakhouse. I felt like I was in the slums with this one - it definitely is not up to par with the franchise's reputation.
Yes,Yes and Yes we totally recommend. It was our first time with our children and myself along with a guest from DC. My husband had been before and loved it . He was super excited and I have to say we enjoyed ourselves. Our daughter who is a bit of a picky eater tried everything but nothing would eat. We asked for a piece of chicken to be grilled with butter and just salt. They totally accommodated her and she was a happy girl. Gil or Gilbert .... was excellent in his showman ship and involving the kids. Which they got a kick out of all he did.
We for sure will come again and it will go a lot smoother now that we know what the kids will eat and how it all goes.
We have family members with tree nut allergies and vegans they are at always very accommodating and nut free very few places are
Service was excellent and the chef included my son which made him feel extra special on his birthday! Thanks so much!
Great food and fun atmosphere!
Our server was nice, but not the most efficient. It would take a while to get drinks and then side dishes were forgotten. In addition, she brought out our ice cream with the birthday sundae on the wrong flavor ice cream and instead of correcting it, just told my boyfriend to blow the candle out on my ice cream. So he didn't get the extra toppings as expected. The chef at the table was personable, funny, and did an excellent job.
Love Benihana's! Great that you get a $30 dinner on your birthday month, that way I can afford lobster! I adore Japanese food and Benihana's delivers! Thanks+
We had a great time! Our chef was super fun and mad it an enjoyable experience.
The food was good and the service was excellent, but the noise level was incredibly high, so much so that I couldn't have a conversation with my spouse at all. The groups we were sat with were obnoxious and the amount of food for the price was no where near enough. It was a cool experience, but not worth the price at all.
I always enjoy this food and entertainment. Juan was our chef and was very good. Kids enjoyed the show a lot and want to come back again and again.
Great experience great atmosphere
Dipping sauce isn’t the same has wheeling location.
Everything was wonderful. The shrimp and the salmon were excellent as well as this fried rice and vegetables. It's always a fun experience.
I had an a awesome time . The staff was amazing. They made me feel like family. I went to celebrate my birthday and they treated me great like family
The food was great overall it was a nice experience however the waitress we had was not great at all found her very rude it was our first time here and she was no help at all we mention to her one of the people at our party didn’t eat shrimp so they asked her can they substitute what can they do and she told them well give it to somebody who eats it I work in the restaurant business That was very rude and unprofessional