Benihana - Santa Monica

4.1
2604 Reviews
$31 to $50
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Located in downtown Santa Monica just one block off Third Street Promenade, Benihana is conveniently located near parking, movies, and the iconic Santa Monica Pier. Venture upstairs to the sushi bar and lounge where you can gaze down upon the showman theatrics of teppanyaki chefs while enjoying cocktails and appetizers as a prelude to your hibachi meal. Santa Monica is an international destination, famous for golden beaches and upscale shopping.

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What 2604 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
3.9
service
4.0
ambience
3.9
value
Noise · Moderate
70% of people would recommend it to a friend
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Yummy
Los Angeles
4 reviews
Dined on July 1, 2020
Overall5food5service5ambience5

It was SO CLEAN and everyone was SO friendly

DD
DeeDee
1 review
Dined on June 29, 2020
Overall5food5service4ambience4

Thank you so much for taking the time out and celebrate my birthday with my family I love this place and the food

BP
BeckyP
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

❤️
1st time!
Had a blast!
Dayton was a fabulous server to us!

o
oboogie
Los Angeles
2 reviews
Dined on June 25, 2020
Overall3food4service3ambience2

i was very annoyed that i was promised there would only be my party of 4 at our table. however, when i got there they added two more people to our table. that did not allow for good social distancing. not very happy that i was told one thing after making reservation, and then you did something else once i was there. not cool. not at all. i considered walking out, but didn't want to create a scene and upset the people who came to dine with me. they were also upset. the honorable thing would have been to keep your word. i'm 70 years old and recently had major cancer surgery, and feel quite vulnerable when in close proximity to strangers -not wearing masks. this was my first and only visit to a restaurant since early march. i hope i don't get sick, because of this. i'm not at all happy you lied to me. it ruined my evening. i could hardly eat because of that.

GR
GRP68
Los Angeles
2 reviews
Dined on June 25, 2020
Overall5food5service5ambience5

As we walked in, the hostess looked at our reservation and without waiting time guided us in to our table. Food & service was great, unfortunately we couldn't enjoy the traditional Benihana teppanyaki cook out as before due to the new sanitary regulations. Totally understand as the pandemic goes around, even do we felt safe & confidence of the sanitation of the restaurant.

VT
VickieT
1 review
Dined on June 24, 2020
Overall1food2service1ambience1

It would be nice to inform guest that the chef turn his back and cook at the other table before and not have it conveyed at the time he begins to go over orders. The waitress had and attitude and was rude when asked about containers to go as well as others preps for to go food and desserts. Because she was being asked more than once by me and my friend I don’t feel she should have replied to me is it anything g else when she was the one forgetting what to bring back to the table in the first place. When my friend asked her about a to go cup like she gave the other guest she walked away like she was gonna bring it yet she put bowls on the table so we had a concern as then she rudely stated what the cup is for to my friend then begin to pick up the bowls that had the ice cream in them to take away. When also need to understand the break down of the bill because I presented my birthday certificate so we just wanted clarification of the bill she just stood at looked like she really didn’t want to communicate with us . I had a to go order and gave a tip so my bill was $100.67 and my friend bill was 125.67 but we did give her no tip on that bill I’m sorry I left a tip we had to ask for the ice cream that was included in our meal the I thought they do a photo of the birthday person well she didn’t make no effort just poor service from her.

D
Darkmisa
1 review
Dined on June 23, 2020
Overall2food4service1ambience2

Went there for my husband and daughter birthday they did not sing happy birthday like they did the other guess that was there, waiter didn’t refill our drinks, waiter wasn’t anywhere to be found, we had three certificates because my birthday was on a Sunday and wanted to use it but couldn’t which was disappointing. The food was good but you only get a little of what you order and it why expensive for what you get. I’m not going back it sucks

PD
PedroDdL
1 review
Dined on June 23, 2020
Overall5food5service5ambience4

COVID restrictions prevented us from really getting the real Benihana experience, otherwise it was really good.

OT
OpenTable Diner
1 review
Dined on June 22, 2020
Overall5food5service5ambience5

Tried to book reservation at the Torrance Location, but unfortunately they didn’t have anything available. So we tried to see if we could find a spot in Santa Monica, and much to my surprise there were available reservations.

When we got there, it was nice to see that it wasn’t to overwhelming crowded and noisy. We even got an entire table to ourselves! Now you can beat that!

Service and food were both great. Looks like the Santa Monica Benihana will be our new go to location.

LT
LaTonya
1 review
Dined on June 21, 2020
Overall4food5service4ambience4

The only issue was after being seated we had to inquire about being waited on after about 10-15 minutes.

M
Michelle
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Exceptional food and service. A wonderful experience for Father’s Day.

OT
OpenTable Diner
Nashville
2 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

Father’s Day

MH
MiaH
Los Angeles
2 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

It felt weird being back out in a restaurant but Benihana has been my fav since I was a young girl (I’m 51 btw) my dad use to take our family to the one in Marina Del Rey!
Glad to see them following Covid 19 guidelines!
Hubby & I enjoyed our meal, the service & the 2 couples that sat with us were a breath of fresh air! 👍🏾

OT
OpenTable Diner
Los Angeles
4 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

Benihana is one of our family’s favorite restaurants! Father’s Day and my birthday were celebrated here. We received an excellent service. Everyone was welcoming and attentive. All the sanitary measures were carefully planned and well executed by the employee. The restaurant was more that well equipped to be back in business. I appreciate the effort everyone made to cater to us and make sure all sanitary measure were taken care of as well.

PP
PatriciaP
1 review
Dined on June 20, 2020
Overall2food3service2ambience2

reservation was for 6:15pm arrived at 6pm they had us wait outside until a table became available after 45 minutes of waiting I went inside to find out how much longer as it was really cold outside. They finally called us only to have us wait inside another 30 minutes. By the time they sat us down it took another 20 minutes for them to take our order. We were starving by the time the food was done. It just took too long the overall dinner and they had a lot of staff that wasn't doing anything just standing around.

PS
PaulS
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

The safety precautions were very well thought out. The chefs actually cooked at the griddle one table over but we were still able to see him. Food was excellent as usual.

OT
vipOpenTable Diner
Los Angeles
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Graduation lunch

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a
vipalishac
San Francisco
8 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

We had the best time!! Luis is the most amazing chef. We have had him at least 3 times. Everyone was super friendly!! Things are definitely different due to Covid-19 but great job!

AF
AdrienneF
Los Angeles
4 reviews
Dined on June 18, 2020
Overall5food5service5ambience5

love this place good for any occasion and the food is always great

JM
JacquelynM
1 review
Dined on June 16, 2020
Overall5food5service5ambience5

Love the food loved the service my first dine in restaurant date in 4 months and I loved every second of it

LM
LilMissTwyla
Los Angeles
13 reviews
Dined on June 13, 2020
Overall5food5service5ambience5

For our first dine in experience after COVID, Benihana was great!! The staff communicated well and let us know ahead of time that the experience would be slower than normal. Our waiter and chef were phenomenal. The foid and drinks were fabulous!!!!:

LR
LuzineR
Los Angeles
3 reviews
Dined on June 13, 2020
Overall4food4service3ambience4

Took about 1 hour for the cook to come out with the food. The manger did come over to give a discount. That was very nice of him...

e
eb22
Los Angeles
3 reviews
Dined on June 12, 2020
Overall2food2service2ambience3

Made a reservation wasn't seated until 30 minutes later then didn't eat until an hour after that. It was a celebration for my mom's birthday so it was a disappointment overall.

OT
vipOpenTable Diner
Las Vegas
2 reviews
Dined on June 10, 2020
Overall4food5service4ambience5

Worked well under new covid guidelines

OT
vipOpenTable Diner
Los Angeles
4 reviews
Dined on June 10, 2020
Overall1food4service3ambience2

Went there since Encino shut down. Once we sat we were greeted and served our apps and drinks, after a while server informed us that the chef is getting ready. Still took long, then the server came to us again and told us the chef was getting ready, I get it. Once the chef came out he told us that he would be cooking on the flat top behind him due to the regulations for COVID, I totally understand. Towards the end of our meal we notice the party in front of us that the chef was cooking on the same flat top as the guest. Cooking in front of guest this the essence of Benihana but what I noticed was just unacceptable with what is going on PLUS we felt like we were just not important as the other family. I get it, I am a minority and the other family were Caucasian.
I felt discriminated against, I did tell management to make sure they follow the rules, he didn’t care.
I will tell the city that they are not following protocol.
Picture below says it all.

MM
MargarethM
1 review
Dined on June 5, 2020
Overall5food5service5ambience5

Great service love the food everything was delicious

OT
vipOpenTable Diner
Atlanta
1 review
Dined on June 4, 2020
Overall5food5service5ambience5

Great service under current conditions. Out see we Jay made us feel very welcome.

R
Renoir
Los Angeles
1 review
Dined on May 30, 2020
Overall5food5service5ambience5

It was so nice to be dining in again; the distancing of groups and individual diners was perfect. Nobody seemed awkward but there were many happy smiles among the diners. The service was excellent. Food was the same high quality we come to epect from Benihana!
Can hardly wait to return on Wednesday!

NH
NatalieH
Los Angeles
1 review
Dined on May 30, 2020
Overall5food5service5ambience5

I love the food i couldn't wait to seat down and eat my food there

OT
vipOpenTable Diner
Los Angeles
8 reviews
Dined on March 15, 2020
Overall1food4service3ambience3

I was completely appalled at how dirty the ladies restroom was. Toilet paper everywhere. Clogged sink. It was Disgusting!!! I advised the manager and all he did was give me a dirty look. With the currant affairs that our world is going through one would think now was the time to be extra clean! Not cool!!! Thumbs down to Benihana

Benihana - Santa Monica
Responded on April 1, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
OpenTable Diner
Los Angeles
1 review
Dined on March 14, 2020
Overall2food3service1ambience2

The server was very slow in bringing the soup and salad. The cook did not make a nice show compare to other Benihana cooks I have gone to before. This location did not offer a photo for the birthday occasion.

Benihana - Santa Monica
Responded on March 23, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
OpenTable Diner
1 review
Dined on March 14, 2020
Overall3food4service2ambience3

Once we were sorted it took us 30mins to get water! Service was very slow. I probably won’t return back to this location. I also spoke with the manager and he gave me nothing but excuses!

Benihana - Santa Monica
Responded on March 23, 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
OpenTable Diner
Los Angeles
4 reviews
Dined on March 13, 2020
Overall4food5service4ambience4

Overall our experience was good. The only thing I am complaining about is when we first arrived there wasn’t anyone in the front to great us and it took 15 mins for someone to check us in. By that time there were 3 groups of family also waiting and there was no one at sight. As I was going to the back to get someone, Someone came to sign us in. It wasn’t busy and there was a manager in the back just looking at the front and not doing anything. This location is not my favorite. My family and I gave it a second chance and we won’t be coming back.

BA
vipBelAir
102 reviews
Dined on March 11, 2020
Overall4food4service4ambience3

Long wait for a reserved table, but good service once seated.

MV
MarioV
Birmingham
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

I select the Salmon which was delicious and all the vegetables very fresh and delicious.

NS
vipNathanS
Las Vegas
2 reviews
Dined on March 8, 2020
Overall3food4service2ambience2

made reservations and upon arrival was told there would be a 45 minute wait

Benihana - Santa Monica
Responded on March 23, 2020

Nathan, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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YV
YV12
1 review
Dined on March 8, 2020
Overall1food2service1ambience1

It was a horrible experience. The chef was discriminatory, and very grumpy. When we approached the manager with the complaint, he said that the chef we got was the head chef. And that clearly was a lie. He was unprofessional and it aggravated the situation. We had guests over from India specifically visiting for Hibachi food and they were also extremely disappointed with the service. I'd like to report this and request a full refund. I have been to other Benihana and this experience isn't what I expect of your brand.

Benihana - Santa Monica
Responded on March 23, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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LS
LauraS
San Francisco
7 reviews
Dined on March 8, 2020
Overall5food5service5ambience5

Awesome freaking place .. had family visiting and they loved it

Benihana - Santa Monica
Responded on March 25, 2020

On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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MB
MegaB
Los Angeles
1 review
Dined on March 7, 2020
Overall2food3service1ambience4

Honestly the worst reservation experience I've had. When I originally made the reservation, I made it for 8 people at 7:30. No problem.

When I called to change it a week later to 11 people, they told me sure -no problem. When someone called to confirm the reservation -- they told me that the reservation was still for 8 at 7:30. I told them that I called a week ago to change the reservation to 11 people, and they informed me that that couldn't be. They don't see parties over 8 until after 9PM! So I pushed back and eventually agreed to keep our reservation for 11 people at 9PM. Our large party gets there promptly at 9PM....we wait.... FOR ONE HOUR. We are not seated until 10PM.

We are split into two teppan grills since we are a big party, and one of the chefs was AMAZING. And the other was a big dull dud.

Don't come here. That's all.

Benihana - Santa Monica
Responded on March 12, 2020

B, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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M
Mynesha18
1 review
Dined on March 6, 2020
Overall5food4service5ambience3

We went in for a birthday dinner and came out with an experience that we will never forget. we truly enjoyed our server and we had a great time as a family. we wanted to keep this as a new tradition to go to this restaurant. I can't wait to go back!!!!

Benihana - Santa Monica
Responded on March 25, 2020

Thank you for celebrating your special occasion with the Benihana! We are happy to have provided you with a 5-star experience and look forward to serving you and your family again. Best wishes!

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FAQs

Benihana - Santa Monica does offer delivery in partnership with Postmates and Uber Eats. Benihana - Santa Monica also offers takeout which you can order by calling the restaurant at (310) 260-1423.

Benihana - Santa Monica is rated 4.1 stars by 2604 OpenTable diners.

Benihana - Santa Monica does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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