Benihana - Santa Monica, CA

Benihana - Santa Monica, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Terri

   Los Angeles33 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, wonderful food and great service
   

   Benihana - Santa Monica, CAResponded 7 days ago

   Hey Terri, we're thrilled to hear you had a great experience at Benihana - Santa Monica, CA! Your kind words about our food and service truly made our day. We strive to provide a memorable dining experience for all our guests and we're glad we hit the mark for you. Thank you for your 5-star review. We look forward to serving you again soon! Best regards, Benihana - Santa Monica, CA Management Team
   

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2. G

   George

   Los Angeles1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Request Nemesio as your chef! Amazing showman and storyteller/host. Gracias amigo por un excelente tiempo and una comida bien deliciosa. Jaime is an outstanding manager. Can't wait to go back again.
   

   Benihana - Santa Monica, CAResponded on April 23, 2025

   Hello George, Thank you for your kind words and for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience at Benihana - Santa Monica, CA. It's wonderful to know that you found our food delicious and the service outstanding. We always strive to provide a memorable experience for our guests and your kind words truly make our efforts worthwhile. We look forward to welcoming you back soon for another excellent time! Best Regards, The Management Team
   

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3. h

   hootan

   Austin5 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great every time thanks - our chef was great too
   

   Benihana - Santa Monica, CAResponded on April 20, 2025

   Hey Hootan, We're thrilled to hear that you had a great experience at Benihana - Santa Monica, CA! It's fantastic to know that our chef made your visit memorable. We always strive to provide excellent service and delicious food, and it's heartening to hear that we hit the mark during your visit. Thank you for your kind words and for choosing us. We look forward to serving you again soon. Best, The Management Team
   

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4. M

   Mary

   Los Angeles7 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our service was beyond amazing. Everyone cared and made our son’s 16th birthday fantastic! The best service ever!!
   

   Benihana - Santa Monica, CAResponded on April 23, 2025

   Thanks for the feedback, Mary! We're thrilled to hear that you had an amazing experience celebrating your son's 16th birthday at Benihana - Santa Monica, CA. It's always our goal to make special occasions even more memorable. We're glad that our service met your expectations and that you appreciated the care we showed your family. Your kind words are a big motivation for us to keep delivering top-notch service. We hope to see you and your family again soon! Best wishes, The Management Team
   

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5. D

   Denise

   Los Angeles1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience. The atmosphere was great. We had a reservation at 3:30. I received a call confirming we were coming. We arrived at 3:15. We went to the bar to have a drink while waiting for our table. While sitting there the manager on duty walked thru greeted and welcomed us. Which was really nice. We were seated about 3:45. Our server was nice. He went on a break but the server I believe Brandon treated is like we were his table Our chef was very very nice and made the food perfect. Very very friendly and made sure the steak was cooked the way we ordered it. Again another manager came by the table and checked on everything. This was a great experience. And it was my son in laws first time to a benihanas he really enjoyed it . Everyone we walked by when we left thanks us. And invited us back. Thank you for the wonderful experience. We will definitely return.
   

   Benihana - Santa Monica, CAResponded on April 14, 2025

   Dear Denise, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you and your family had such a memorable visit—from the warm welcome at the bar to the attentive service throughout your meal. It's great to know that both our team and your chef made sure everything was just right, especially for your son-in-law’s first visit to Benihana! We're so glad the atmosphere, food, and hospitality left a lasting impression. Your kind words mean a lot to our team, and we’ll be sure to pass along your compliments to Brandon, your chef, and the managers who made your visit special. We truly appreciate your support and can’t wait to welcome you all back again soon. Thank you for choosing us to be a part of your day! Warm regards, The Management Team
   

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6. N

   Nicole

   Los Angeles2 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. Miguel is the only chef I want from here on out
   

   Benihana - Santa Monica, CAResponded on April 9, 2025

   Thanks for the review, Nicole! We're thrilled to hear that you enjoyed the food and found our service to be excellent. We're always striving to provide the best experience for our guests, and your feedback helps us do just that. We understand that you had some concerns about the value and we appreciate your honesty. We hope to have the pleasure of serving you again soon at Benihana - Santa Monica, CA.
   

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7. S

   Sylvia

   Los Angeles10 reviews

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I had reservations for 6pm i was full in therr but it only took 10-15 mins to be seated took abt 15 to order our food we talked n laughed by then it was time for sho we enjoyed everything n they song happt birthday to my brother a great way to end to night not my first or second time n it always a nice visit
   

   Benihana - Santa Monica, CAResponded on April 8, 2025

   Hello Sylvia, We are thrilled to hear that you enjoyed your birthday celebration with us at Benihana - Santa Monica, CA! It's wonderful to know that our team was able to accommodate your reservation and provide you with a pleasant dining experience. We're glad you enjoyed your time with us and that the food and the special occasion made your brother's birthday even more memorable. We look forward to welcoming you back for more memorable experiences. Best Regards, The Management Team
   

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8. A

   Adrianna

   San Diego3 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Food and service were excellent.
   

   Benihana - Santa Monica, CAResponded on April 7, 2025

   Thanks for the review, Adrianna! We're thrilled to hear that you had a great experience at Benihana - Santa Monica, CA. It's wonderful to know that you enjoyed our food and service. We always strive to provide excellent dining experiences for our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
   

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9. A

   Amee

   Los Angeles5 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 2

   As usual we’re always satisfied in overall, food quality is key to satisfy our belly. William our chef did a great job in terms of making request how we want our meat n scallops cooked, made perfection. Thank you, we’ll see you guys again.
   

   Benihana - Santa Monica, CAResponded on April 26, 2025

   Hi Amee, Thank you for your continued patronage and for sharing your experience at Benihana - Santa Monica, CA. We're thrilled to hear that you're always satisfied with our overall service and food quality. We're also glad to know that you appreciate the chef's efforts to meet your requests. We noticed that you rated our service a bit lower and we sincerely apologize if we didn't meet your expectations in this aspect. We always strive to provide the best service to our customers and your feedback helps us improve. We look forward to serving you again soon! Best, The Management Team
   

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10. s

    shastelle

    Los Angeles1 review

    2.0

    Dined on March 27, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    Place is filthy. The stench of the carpet is overwhelming.
    

    Benihana - Santa Monica, CAResponded on March 30, 2025

    Hey Shastelle, we're truly sorry to hear about your experience at Benihana - Santa Monica, CA. We take cleanliness and odor control very seriously and we're disappointed to hear that you found our restaurant dirty. We appreciate your feedback and will ensure that we take necessary steps to improve. We hope you'll give us another chance to provide you with a better dining experience. Sincerely, The Management Team.
    

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