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Benihana - Santa Anita, CA, Arcadia, CA

Benihana - Santa Anita, CA

3.7
3.7
2016 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Arcadia sits grandly poised at the south entrance to Westfield Santa Anita Mall. It’s within walking distance to Santa Anita Racetrack, home of Seabiscuit and the famous Santa Anita Derby, as well as the L.A. County Arboretum and Botanical Gardens. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Make a reservation

2 people

7:00 PM


Booked 41 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Hours of operation

    Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Phone number

    (626) 340-2276

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Arcadia

  • Cross street

    Huntington

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Vegan, Wine

What 2,016 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 4.1Food
  • 3.5Service
  • 3.8Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Pasadena / San Gabriel

    Most Booked

Sort by

Filters

  1. DN

    DanN

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food5service1ambience2
    We had a 7pm reservation, they weren’t able to seat us until 7:30p. We didn’t get our food until after 8pm. We also notified the restaurant that we were there celebrating a birthday. After watching the servers sing and celebrate at other tables, no one came and acknowledged the birthday at our table. Our male server rarely checked on our table and missed items on our order that we had to correct with the chef. Was a disappointing experience.
  2. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food2service5ambience4
    The wait was very long. The food was just ok it lacked flavor. The server and the Hibachi master were amazing kudos to both of the them. The price tag for the experience was EXTREMELY high. In my opinion not worth it.
  3. OT

    OpenTable Diner

    Los Angeles

    3 reviews

    1.0

    3 reviews

    Dined 3 days ago

    overall1food1service1ambience1
    There’s a reason why we booked reservation to minimize the wait time and also because we have other commitments after. But to wait AN HOUR or longer for our food to arrive or get cooked is UNACCEPTABLE. Didn’t get the chance to eat because we were running late for an event.
  4. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined 4 days ago

    overall1food2service1ambience1
    Bad customer service
  5. w

    wildberryprincess

    Los Angeles

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service3ambience5
    waited 45 min to be seated after reservation, otherwise waitservice was excellent!
  6. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service4ambience4
    Chef was hilarious and the food was amazing, I highly recommend!
  7. N

    Natalies

    Los Angeles

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service1ambience1
    FOOD QUALITY HAS DEFINITELY GONE DOWN.. THEY SAT US AT A DIRTY TABLE AND HAD TO WAIT FOR IT TO BE CLEANED. CHEF HAD NO CHARACTER AND DID NOT MAKE EXPERIENCE ENJOYABLE.
  8. OT

    OpenTable Diner

    Los Angeles

    1 review

    3.0

    1 review

    Dined on September 26, 2022

    overall3food4service2ambience4
    We come her often for birthdays, but this time we were met with mediocre service, issued with the order, and extended wait times. Overall, the experience seems to be hindered by the lack of staff and the extended wait time for the chef to join the table.
  9. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on September 26, 2022

    overall4food5service3ambience4
    I wouldn’t recommend this location during the weekend. You will wait a lot, even with a reservation. But other than that it was a good experience. I liked that this location was modern compared to the rest. Food quality is always good. It depends on the chef.
  10. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined on September 26, 2022

    overall1food5service1ambience3
    The food was amazing like always. Our Chef Victor was very nice and funny. The problem was the wait time. My reservation was at 5:00PM. I checked in at 4:50 PM with all my party present. We didn’t get seated for another hour. By 6:30PM we still didn’t have drinks or water. They took our order around 6:45PM. The waiter came back 5 minutes later to ask for the orders again because they couldn’t read his writing. After that our chef arrived. My daughter didn’t get her birthday Sunday and they didn’t sing to her and she was upset. We told the initial waiter we were celebrating.
  11. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 25, 2022

    overall4food5service4ambience4
    went for a family outing it was our first time at a restaurant like this and it was such a great experience. the food was great! the staff was great and compliments to the chef, Lenar. Overall a great experience.
  12. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on September 25, 2022

    overall2food2service2ambience2
    Food was average. Service was average. This restaurant is over rated and I won’t recommend it.
  13. JT

    JuanT

    1 review

    1.0

    1 review

    Dined on September 25, 2022

    overall1food3service1ambience1
    Sat us down about an hour after reservation time, when cook showed up he was dull and not so entertaining like the other Benihana's we've been too. Really bad experience quite honestly not worth it.
  14. VK

    VanessaK

    1 review

    3.0

    1 review

    Dined on September 25, 2022

    overall3food3service1ambience2
    Very slow service it took over 3 hours from sitting at the table to finishing.
  15. MM

    MelindaM

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food5service1ambience1
    This was the worst Benihana experience I’ve ever had and I’ve been going to Benihana restaurants for 30 years!! This location was so unorganized and short staffed. Our waiter was awesome, but there was only so much he could do once he served the soup and salad. We waited an hour AFTER that before the chef started cooking and then there was no show at all. My reservation was for 7:45pm and we didn’t get out of there until 10:30pm with 2 kids! And that was skipping the ice cream. No apologies. No birthday photo (like they always do at other locations). Needless to say, I will never ever be back to this Benihana.
  16. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on September 23, 2022

    overall5food5service5ambience5
    Overall it was an awesome experience and our son's birthday was a memorable one
  17. D

    Donnam

    1 review

    5.0

    1 review

    Dined on September 21, 2022

    overall5food5service5ambience5
    The cook was so fun and me and the kids were laughing the whole time. Great food and fun.
  18. F

    Foodie

    Los Angeles

    1 review

    3.0

    1 review

    Dined on September 21, 2022

    overall3food3service3ambience3
    Disappointed! The salad dressing was very salty. It’s usually delicious. The chateaubriand was overcooked. Unfortunate for an expensive cut of meat.
  19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 20, 2022

    overall5food5service5ambience5
    Great experience
  20. JH

    JorgeH

    1 review

    3.0

    1 review

    Dined on September 20, 2022

    overall3food4service2ambience3
    Came for my birthday and service was okay. I had a party of 5 and a toddler and they sat us with another party of 4 or 5 so we were definitely sitting very tight. Service took longer than normal I would say. The cook also forgot a couple of things so he had to keep going back and forth to the kitchen and asking server to bring him things. One of my friends asked for fried rice with no chicken and the cook forgot and so he had to wait for his own rice AND cook decided to make his veggie noodles last as well so he had to wait for all the meat dishes to be done. Overall it was an okay time but have definitely had better at other Benihanas and even at this location. Must’ve been an off night.
  21. W

    Wine00

    Los Angeles

    1 review

    3.0

    1 review

    Dined on September 19, 2022

    overall3food3service2ambience2
    We had reservations but had to wait over an hour. There was little communication from the hostess or manager. We were not even offered a glass of water. Then once seated it was another 30-40 minutes before we had any food. The service is lacking at this place.
  22. DR

    DavidR

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food4service1ambience1
    Terrible service. The wait was absolutely too long. The waiters were non present took forever to get us a chef. After we were done it took forever for them to bring our bill. We waited so long we didn’t even want the ice cream. Then the waiter had the nerve to ask for a tip. Huh. Never again. And to think I drove all the way from Inglewood for a less stressful dinner for my anniversary.
  23. Y

    Yancey

    1 review

    4.0

    1 review

    Dined on September 18, 2022

    overall4food5service3ambience4
    Our reservations were at 5:30 pm , we sat down at our table at 6:15 pm .I was not happy at all to wait an additional 45 minutes.
  24. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5
    Brought friend visiting from overseas they enjoyed it a lot
  25. JL

    JayL

    1 review

    4.0

    1 review

    Dined on September 17, 2022

    overall4food5service2ambience4
    checking in was very unorganized. somehow I was seated according to their tablets but was never called after almost an hour.
  26. L

    Lisa

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined on September 13, 2022

    overall2food1service3ambience4
    Very very salty food the cook is too busy talking he put a lot of salt on the food, seafood are supposedly with lemon instead he just hand us 1/2 of lemon, friendly chief but bad cook. We complained to him and he just look at us with ? Hello! Salty no flavor on the food!
  27. RD

    RolandoD

    1 review

    3.0

    1 review

    Dined on September 11, 2022

    overall3food5service2ambience3
    Food is good it's a bit pricey tho. The bad thing is that it's always packed even tho you have reservations we still had to wait over 30 minutes . And the waiters are extremely busy that we literally have to go get one to ask for water refills . Other than that it's perty decent.
  28. J

    Josh

    Los Angeles

    1 review

    1.0

    1 review

    Dined on September 11, 2022

    overall1food3service1ambience1
    Made reservations through OpenTable. Arrived 15 minutes early, was not seated until nearly an hour after my reservation time. Host/hostesses were very rude and inattentive. Waitress got drink order wrong twice and forgot to put in one of our orders which came very late. I will not return to this location nor would I recommend anyone else to this location.
  29. OT

    OpenTable Diner

    Los Angeles

    12 reviews

    3.0

    12 reviews

    Dined on September 11, 2022

    overall3food4service3ambience3
    Too long the waiting. We waited 45 minutes since we were seated for the waiter to come and greet us. Waters came 10 minutes after that. Our chef came to cook after 1:05 minutes from the moment we sat down.
  30. JM

    JamesM

    Los Angeles

    8 reviews

    2.0

    8 reviews

    Dined on September 11, 2022

    overall2food3service1ambience1
    Even though we had reservation there was a huge wait time. Maybe 40 min. They don’t seem to care. After getting seated had another 30 min wait til drinks came. Saw staff hanging on break at corner table. Food was decent but the place just felt under staffed and rough around the edges— like nit kept up well.
  31. AM

    AlyssaM

    Los Angeles

    1 review

    3.0

    1 review

    Dined on September 10, 2022

    overall3food2service1ambience2
    The chef was very quiet and boring. He was very messy, food flying all over the place and oil. My food was burnt and server took forever with everything. Didn’t even wait for my ice cream that’s how long it took her to bring it out
  32. SC

    ShannonC

    Los Angeles

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Was great and chef Jeremy was amazing. Highly recommend
  33. OT

    OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5
    Amazing service as always!!! Thank you for all the delicious food!! Our chef Chandler did an amazing work and the show was spectacular!!!
  34. A

    Aaliyah

    1 review

    2.0

    1 review

    Dined on September 9, 2022

    overall2food5service1ambience1
    Got seated and a waiter took out drink order, 30 mins past then a new waiter came to take our drink order again .. and food order. Then finally got our drinks 50 mins after being seated . The soup came an hour after . The chef was amazing and the food great just the experience was bad we saw a party that got seated after us get their things a lot sooner then us
  35. AM

    AshleyM

    San Francisco

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5
    Went to celebrate my birthday with family and friends and we had a great time. Great food great customer service.
  36. C

    Ccmk

    Los Angeles

    1 review

    2.0

    1 review

    Dined on September 6, 2022

    overall2food3service1ambience1
    Bad service. Waiter had a attitude. The chef had a attitude and said that the people on our table were a “hot crowd”. Not nice service at all! I’ve came a couple times to this specific location and each time they were rude. The waiter specifically told us that there was so salad and only soup (the air conditioner was not working) and I told them I want a discount since part of your meal your paying for is the salad and the waiter gave me a dirty look. As well as an attitude the entire time.
  37. w

    winniet

    1 review

    2.0

    1 review

    Dined on September 6, 2022

    overall2food3service3ambience2
    Their a/c wasn’t operating fully- my family and I were sweating while waiting 30 mins at the table before the chef showed up to say that the stove wasn’t turned on so he will come back in 15 mins while it heats up. They ran out of salad but offered double hot soup while we are sweating. It wasn’t the staffs fault since they were sweating too.
  38. N

    Naturelover

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined on September 5, 2022

    overall1food2service1ambience1
    Poor service. Forgot to bring rice, sauces and no refills on water after asking twice. Appetizers and drinks forgotten. Food was too salty.
  39. MD

    ManuelD

    1 review

    2.0

    1 review

    Dined on September 5, 2022

    overall2food3service3ambience2
    Made reservations at 2:15PM and didn't get seated until 2:50. The Chef, was mediocre. He really didn't interact, and wasn't attentive as they should be. It was probably one of the most disappointing visits I've had. There were also some very rude servers. One of them almost pushed us out of the way as he was on his way to serve drinks to his table. Disappointing!!
  40. S

    Steph

    Orlando

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5
    It wsas great to get two copies of pictures of our spdecial day complimentry.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Benihana - Santa Anita, CA using the Order Online button. Benihana - Santa Anita, CA also offers delivery in partnership with Postmates.

Benihana - Santa Anita, CA is rated 3.7 stars by 2016 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 41 times today

Order delivery or takeout

Options

  • Order online
  • Logo image for Postmates
Google Map for Benihana - Santa Anita, CA

400 S. Baldwin Avenue, Suite 901-L, Arcadia, CA 91007

Additional information

  • Cross street

    Huntington

  • Neighborhood

    Arcadia

  • Hours of operation

    Daily 11:00 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm

  • Cuisines

    Japanese, Sushi, Steakhouse

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Vegan, Wine

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