Benihana - Santa Anita

4.2
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1323 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Arcadia sits grandly poised at the south entrance to Westfield Santa Anita Mall. It’s within walking distance to Santa Anita Racetrack, home of Seabiscuit and the famous Santa Anita Derby, as well as the L.A. County Arboretum and Botanical Gardens. No day of shopping would be complete without stepping into Benihana for lunch, dinner or cocktails and appetizers in the spacious restaurant and lounge. An 18% service charge is added to all guest checks for parties of eight or more.
What 1323 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.0
service
4.2
ambience
4.0
value
Noise · Moderate
75% of people would recommend it to a friend
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MH
Los Angeles
1 review
Dined 4 days ago
Overall5food5service5ambience5

I have been going to Benihana‘s for years I am a frequent flyer at the one in Ontario California. However the service in Ontario is bad and I decided to go to the one in Arcadia. I have been there twice and I love it and this will be my new Benihana’s I go to. Thank you for your amazing service.

Benihana - Santa Anita
Responded a day ago

Manu, thank you so much for your feedback, we hope to see you back again soon!

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M
Los Angeles
5 reviews
Dined 5 days ago
Overall2food3service1ambience4

Seated at 8, Took 40 min for the chef to start cooking. Bill was wrong three times and waited 20 min to pay. Didn wana wait anymore so went to the front to pay, they gave an attitude.

JB
1 review
Dined 5 days ago
Overall5food5service5ambience5

Love the food and service recommendations to friends most likely

Benihana - Santa Anita
Responded a day ago

Jesse, We appreciate you dining with Benihana, thank you for the kind words!

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CC
Los Angeles
8 reviews
Dined 6 days ago
Overall4food4service4ambience3

The food was very good. However, they kept us waiting almost a half hour after the time of our reservation to be seated and seated others who came in later first. They kept saying they were waiting for others to arrive. It turns out that because I was with my 10 year old son they waited to seat us with two other families both of which had toddlers. One of the kids had a tablet and played a movie with the speaker on through the whole meal. It ruined the experience.

Benihana - Santa Anita
Responded a day ago

Your feedback is appreciated. We will be sure to share your kind words with the team.

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GF
1 review
Dined on November 3, 2019
Overall2food3service1ambience2

Customer service is bad and our cook was boring. Just the food was good

DS
1 review
Dined on November 2, 2019
Overall2food3service3ambience2

The only good thing about my recent visit to Benihana’s was our waiter. He was friendly and efficient. Our cook was messy and not accurate with the count of the food he was serving.

OT
Los Angeles
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Birthday for my daughter and I. Birthday was not acknowledged.

OT
Los Angeles
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

It was amazing !

RF
New England
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Birthday party for our 13-year-old and we had a terrific time!!

OT
1 review
Dined on October 29, 2019
Overall1food4service1ambience1

We waited over two hours to eat and it wasn’t even packed.... we were the only group waiting in the lobby and had a reservation we waited in the lobby for over 45 minutes then once they sat us down we waited another hour before the chef even came to the table. We were the last ones there left eating our food as the staff began to clean and vacuum the place up all while giving us awkward stares as if we were that group that showed up right before they closed when really we had already been there since we’ll before that. I’ll never return to this location... we were offered no apologies by a manager or a discount or anything... their excuse was that a chef called off, I wish we would have just left and went elsewhere

AD
Orange County
1 review
Dined on October 29, 2019
Overall5food5service3ambience4

Very much enjoyed my birthday dinner!

EC
1 review
Dined on October 23, 2019
Overall5food5service5ambience5

It was a good experience. We had never been and it was a great first time. The workers were very attentive!

A
Los Angeles
1 review
Dined on October 23, 2019
Overall5food5service5ambience5

Great food, show& nice server she took a pix for my bday it was so nice& brought me ice cream

BL
1 review
Dined on October 21, 2019
Overall2food4service1ambience1

Would not recommend this location. They never seem to be prepared or organized. I’ve made several reservations here and still end up waiting 20-40 minutes to be seated and then another hour before you see a chef. They offer nothing to you for the inconvenience. These experiences have been all on weekdays, I don’t even want to know what an even busier weekend would be like.

OT
Los Angeles
33 reviews
Dined on October 21, 2019
Overall5food5service5ambience5

Our dinner was great thanks to Ryan our chef. I know that the day we were there was his last day and it's unfortunate because he was the best entertainment. But I know it's for a good reason he is leaving. But thank you again to the entire staff for always making it a great dinner out for myself and my family.

JC
1 review
Dined on October 17, 2019
Overall3food4service4ambience3

Our reservation was at 8 PM and it seems as our chef and our waiter were tired though the food was very good I would go back again but at the beginning of the day but not end of the day...

v
Los Angeles
13 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

A relaxed atmosphere with a twist of humor, fun, and entertainment provided by skilled samurai chefs! Food is very tasty and well prepared at your table. This is a great spot for any occasion or celebration and appropriate for children, larger groups, singles, and couples.

MS
Tahoe
17 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

Sam was probably one of the coolest Benihana chefs I’ve ever had... and the food was phenomenal as always! Our server was a gem, too... I unfortunately didn’t get his name when he introduced himself. The restaurant was just starting to get a bit busy for dinner so I was distracted. I would go to Benihana every month if I could, but there isn’t one in Reno any more. Glad there is one near my folks’ house, though!

OT
1 review
Dined on October 13, 2019
Overall3food5service3ambience5

Kind off disappointed, we made the reservation at 6:00 PM, to celebrate my daughter birthday, it took us about 15 minutes to get a table assigned, once on the table nobody attended us for another 15 minutes, ... other tables were lucky and have service before us.. Dinner was great, good service after that, scallops are delicious, fried rice is great, onion soup recommended, at the end we get a sushi of the check as a courtesy. We also get the picture and ice cream free for the cumpleañera..

MK
Los Angeles
2 reviews
Dined on October 12, 2019
Overall4food4service4ambience4

Birthday celebrationp

OT
Los Angeles
1 review
Dined on October 10, 2019
Overall4food5service4ambience5

It was pretty good. My family and I had fun and the food and chef were great.

DM
1 review
Dined on October 10, 2019
Overall4food5service3ambience5

Making a reservation you would expect to me seated within 5 to 10 mins of your reservation. We did not get seated until a hour after our 7 o’clock reservation. We had to keep asking and always was given a dirty look and answered rudely.

k
Los Angeles
6 reviews
Dined on October 10, 2019
Overall5food5service5ambience5

This time I was sat down on time and the cook came on time this is the first in a long time, maybe it was start getting better

OT
1 review
Dined on October 9, 2019
Overall1food2service1ambience2

-Called the day before our reservation, took a long time for somebody to answer the call, I spoke with a female employee, after she answered the call she had to put me on hold again. She sounded like she was in a hurry and so I didn't keep her long even though I wanted to ask some questions.
-When we got there on the day of, I noticed and it felt like we were squeezed in one table. We were so close with other tables too.
-WORST PART, the Chef. He went to our table and introduced himself but he said the other server forgot to bring the stuff that he needed to start cooking. So he had to leave and we waited again. He kept dropping the utensils while doing the tricks and dropped the egg in front of my father-in-law's plate. They should be properly trained and screened if they can do the tricks before they can actually serve customers.

-food was fair
-server was pleasant
-my husband got a $30 birthday discount

II just had so much expectation since I've been to other places like this and received better service and plus and its Benihana! I was just disappointing and wasn't worth it.

L
Los Angeles
1 review
Dined on October 9, 2019
Overall5food5service5ambience5

This is our second time going there. I just love it! They always make us feel welcomed. Will definitely be going back.

b
1 review
Dined on October 6, 2019
Overall3food4service3ambience4

I wish the hostess at the front would greet me with more smile.

OT
Los Angeles
2 reviews
Dined on October 5, 2019
Overall5food5service5ambience5

Celebrated our wedding anniversary! You get a good show, amazing food and great company!

DC
Los Angeles
1 review
Dined on October 3, 2019
Overall2food2service2ambience2

Food quality gone down, service so so, chef’s attitude was not as pleasant

E
Los Angeles
1 review
Dined on September 30, 2019
Overall4food5service4ambience4

With reservations at 7 we were not seated until 7:45. Chef did not arrive until past 9.

OT
Los Angeles
1 review
Dined on September 28, 2019
Overall1food1service1ambience1

Awful experience all around. The restaurant was filthy in every area. Bathrooms disgusting and not cleaned in at least a day. Hostess was terrible. First thing she said to my family upon entering was “what do you want?” Then she told us we’d have at least an hour wait. We went outside and I checked open table. It said there were reservations available for right then at 445. So we made them and went back in. Same hostess told us we that opentable reservations don’t apply to Benihana’s and we’d have to wait 45 minutes. So we came back at our new reservation time waited another 20 minutes past the time and then were told we had to wait for a late reservation to find parking. During the waiting time I took my young son to the bar to get a drink of water. Waited for 3 minutes while the bartender made full eye contact with me then when he finally did come up told me my kid could not be a the bar. We left. Horrible experience and made opentable and Benihana look pathetic. Great job on all front everyone.

OT
Los Angeles
1 review
Dined on September 28, 2019
Overall5food5service5ambience5

Birthday celebration for our daughter. Our chef, Mashu, was excellent. He kept everyone entertained and the food was delicious.

AP
1 review
Dined on September 27, 2019
Overall2food2service1ambience3

Cook took 20+min to come out and start while we just waited. Service was inattentive seemed frustrated even with small requests like getting the check or a to go box. Overall, the food was just ok and I’ve had better service and food elsewhere.

D
Las Vegas
5 reviews
Dined on September 26, 2019
Overall5food5service5ambience5

We have been to several Benihana locations and this one by far was the best overall! The entire staff from check in to clean up was amazing! Very friendly, fun, helpful and accommodating! We drove an hour to come here to meet up with family who live in LA. It was worth the long drive I guarantee! The bartenders were so great, our wait staff very efficient and our cook was very original and fun! The price is as expected, the quality of food was amazing and the ambiance was just perfect! We all really enjoyed our drinks and dinner, especially the leftovers the next day!!! The area is very nice in a mall with valet parking for a fee. You should enjoy your visit here!! You can sign up for birthday fun and get $30 certificate around your actual birthday good for 30 days! Happy hour drinks and food are fabulous!! Big restaurant with lots of room and very clean!

CJ
Los Angeles
1 review
Dined on September 25, 2019
Overall4food4service3ambience4

The servers have too many tables, we had to wait a while for service.

OT
1 review
Dined on September 23, 2019
Overall5food5service5ambience5

Best experience ever

S
Los Angeles
11 reviews
Dined on September 22, 2019
Overall4food5service3ambience4

Make sure that you double check with hostess that you are being given your Open Table seating points. Sometimes they will mark you as “no show” not sure why?! It’s a hit and miss with the chef. Ours had low energy and not very interactive with our table.

CH
1 review
Dined on September 21, 2019
Overall1food5service1ambience5

I won’t even go in to detail, Was a bad experience.

FS
Los Angeles
10 reviews
Dined on September 20, 2019
Overall4food3service4ambience3

Excellent experience for kids of all ages!

Fire!!!

OT
Los Angeles
2 reviews
Dined on September 20, 2019
Overall5food5service5ambience5

Overall great experience

Benihana - Santa Anita
Responded a day ago

We are happy you enjoyed the Benihana experience! Come back soon!

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j
Los Angeles
1 review
Dined on September 19, 2019
Overall4food5service2ambience4

Our server was not attending our table, we were getting service from other servers. I also noticed that they were not taking pictures like they used to.

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