Benihana - Santa Anita, CA

4.3
1708 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Arcadia sits grandly poised at the south entrance to Westfield Santa Anita Mall. It’s within walking distance to Santa Anita Racetrack, home of Seabiscuit and the famous Santa Anita Derby, as well as the L.A. County Arboretum and Botanical Gardens. An 18% service charge is added to all guest checks for parties of eight or more. This service charge will be paid directly to the employees who provided service to you.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1708 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
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IR
IRENEP
Los Angeles
1 review
Dined a day ago
Overall3food4service5ambience4

Our server Eric was super nice . He fixed everything that went wrong . He was super helpful.

OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food!

AM
AlyssaM
1 review
Dined 2 days ago
Overall5food5service5ambience5

Sooooo good I would totally recommend someone going to this certain location the chef was on point. Waited only 5 mins to be seated waiter was good

MG
MarcG
Los Angeles
1 review
Dined 2 days ago
Overall3food4service5ambience3

Place is neither bad nor excellent, but no complaints on the service provided. Food was decent. It’s a good place to take kids for the entertainment factor.

LG
LGarcia
Los Angeles
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

We had reservation and had to wait a bit to be seated after. We were served my a manager(dress shirt not wait staff uniform) but we seen by other wait staff throughout our visit. The chef cooked the meat and session perfectly, so it was a great experience.

OT
OpenTable Diner
Los Angeles
1 review
Dined on January 12, 2022
Overall3food5service3ambience3

No I don’t want to tell you about my experience

Benihana - Santa Anita, CA
Responded 6 days ago

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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L
Legends217
Los Angeles
5 reviews
Dined on January 12, 2022
Overall2food4service1ambience4

Overall the dinner here was good. Food and meals offered are always great. Rarely come to Santa Anita and this visit proves why. Long story short, the cook wanted to leave before he got to our table. Only 6 people to cook tor and this guy was going at 100mph during the process. Rice was crap and meat overcooked. Asked for double rice for 3 people and sure enough they miss one of the extras so we get a bowl of even crappier rice from back. Cook couldnt even bother to cut our shrimps or veggies for us. Like i said, wanted to leave the moment he started his shift. Will be avoiding this Benihana going forward.

Benihana - Santa Anita, CA
Responded on January 14, 2022

Dear Legends217 We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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KM
KMAC
Los Angeles
1 review
Dined on January 9, 2022
Overall1food1service1ambience1

Very bad experience with Benihana's. The chef Landon was very non-communicative. He did not acknowledge any of us and the children who were so excited with watching the show. It was unacceptable and made us all not want to come back. He never said a word to us and the food was horrible. We spoke to the manager who helped a little on our bill but much more needs to be done. I will definitely be reaching out to corporate about our service.

Benihana - Santa Anita, CA
Responded on January 11, 2022

Dear KMAC On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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AS
AlyssaS
1 review
Dined on January 7, 2022
Overall1food1service1ambience2

Horrible. Have been coming every year for birthday. Had reservations and was not seated for 45 mins. Waited over an hour for our chef to come, just for everything to be under seasoned . I ordered chicken and he puts it on with with rice chicken then starts cooking seafood at the same time cooks all sea food then finally serves my burnt chicken after all the seafood had cooked. So not only did he mix poultry with seafood but my chicken was burnt and taste like seafood . I’ve been loyal since I was a little girl and probably will not return again ruined the experience for me

Benihana - Santa Anita, CA
Responded on January 11, 2022

Dear AlyssaS On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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M
Monica35
Los Angeles
2 reviews
Dined on January 5, 2022
Overall5food5service4ambience4

Celebrating birthday

OT
OpenTable Diner
Orange County
5 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

Food was great and the whole experience was entertaining.

Benihana - Santa Anita, CA
Responded on January 12, 2022

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

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F
Foodie
Central Coast
1 review
Dined on January 5, 2022
Overall5food5service5ambience5

Great place to dine! Made reservations for the afternoon on a weekday and it was practically empty. I sat with my group only and had a fantastic time.

Benihana - Santa Anita, CA
Responded on January 12, 2022

Dear Foodie Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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r
reviewbuddy
Los Angeles
1 review
Dined on January 3, 2022
Overall1food2service2ambience3

***Must Read! Not even the Birthday Certificate was worth going here. Never again. Families first time at Benihana since the 90’s. Unacceptable experience.

NOTE: I used to be a server so I have empathy for all my servers out there and know what they go through. Unfortunately this was beyond empathy regarding the service, and takes A LOT for me to write a review.

-Waited over 30 minutes after my reservation to be sat.
-Waiting area was beyond crowded (Benihana, you need to utilize the bar area as overflow/extra seating room instead of cutting it off 🙄).
-There was a thick puddle of water on the floor spanning about 2ft (the “caution sign” was up, but puddle expanded wide compared to the tiny sign placement).
-Wasn’t greeted by server for about 15 minutes after being sat and took another 15 to bring our drinks.
-Had to ask manager where our server was.
-Server gave a sharp, rude facial expression (that my family all noticed) once I had notified them we had 3 bday certificates in our party of 8. Server immediately demanded to see ID’s to validate (That is protocol and we were aware we would be asked. Server asked as if he was playing a cop 🙄). This set the mood for the remainder of the night.
-Server up-charged everyone without letting anyone know as they were taking our orders
-We kept asking/reminding for the souvenir cup only to find out while asking the 4th time they were sold out.
-Food was bland
-Personal birthday cake surprise was ruined by server not bringing it out. Once hostess reconfirmed our server knew about it, nothing was brought out still. Finally another server whispered to our server about the cake in front of our table. Just then our server shouted to the table, “You guys have a cake?!” I simply looked at him and said, “Yeah thanks. It was a surprise.” So disappointing!
-Benihana experience took 3.5 hours. Wayyyyy too long and not the experience I thought I’d have. You are basically paying for the 15/20 minute chef show.

Benihana - Santa Anita, CA
Responded on January 10, 2022

Dear reviewbuddy on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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o
oscarh
Los Angeles
1 review
Dined on January 3, 2022
Overall5food5service5ambience5

Was very good

Benihana - Santa Anita, CA
Responded on January 11, 2022

Dear oscarh Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
OpenTable Diner
Los Angeles
1 review
Dined on December 31, 2021
Overall5food5service5ambience5

My experience here at the Arcadia Benihana was amazing. The staff and service was great food and drinks were delicious me and my family enjoyed it all. We were celebrating my birthday and it was a great New Year’s Eve dinner !!!

Benihana - Santa Anita, CA
Responded on January 13, 2022

Dear Guest Thank you for allowing us to be a part of the special occasion!

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CS
CindyS
1 review
Dined on December 31, 2021
Overall4food3service4ambience4

We’ve filet mignon shrimp was too Salty; chicken fried rice was ok bec kind of overcooked. The front desk both girls had attitude and rude manner! The chef and waitress were nice & friendly. The chef seems inexperienced.

FC
FrankC
Los Angeles
3 reviews
Dined on December 30, 2021
Overall5food5service5ambience5

Chef was entertaining and pleasant. Staff was also friendly, professional and attentive. My family had an excellent experience.

Benihana - Santa Anita, CA
Responded on January 7, 2022

Dear FrankC We are happy you enjoyed the Benihana experience! Come back soon!

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OT
OpenTable Diner
Salt Lake City
1 review
Dined on December 30, 2021
Overall2food1service4ambience3

Overly cooked and burned. Service was good.

Benihana - Santa Anita, CA
Responded on January 3, 2022

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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m
mikeyp
Los Angeles
3 reviews
Dined on December 29, 2021
Overall5food5service5ambience5

I love this place!! It’s my new favorite. Frank was our Chef he was amazing!! He poured on the peanut butter!! 😁

Benihana - Santa Anita, CA
Responded on January 6, 2022

Dear mikeyp thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
Los Angeles
2 reviews
Dined on December 27, 2021
Overall4food5service5ambience5

The food was great

Benihana - Santa Anita, CA
Responded on January 12, 2022

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

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f
foodie
Los Angeles
1 review
Dined on December 26, 2021
Overall5food5service5ambience5

Went for my husband's birthday with our 5 year old. Everyone enjoyed dinner and had a great time.

WD
WilleshaD
1 review
Dined on December 25, 2021
Overall5food5service5ambience5

Frank was a great chief food was great and well cooked

D
Dayattheraces
Orange County
15 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

First let me say a big Thank You to the staff for working on Christmas Day! Second, I thank them for having actual menus, since my phone does not have a QR scanner on it. I had looked at the menu online after I had made the reservation, so I already sort of knew what I wanted. Our server, David, was very attentive to what we requested, even went a little bit extra to appease a rather grumpy guest who was seated at our cooktop. Each cooktop can seat 8, I had a party of 3, so once 2 more couples arrived, we were all seated. The onion soup was a delicious broth, which we really liked. Then there was a salad, crispy lettuce & veggies, then came our Chef, Chandler, to prepare our orders. I hadn't been to Benihana in ages, & I had forgotten how much fun it is. I ordered the Ocean Treasures entree, which included lobster, shrimp & scallops. My Mom ordered the Hibachi Salmon with Yakisoba noodles, & my friend ordered the Hibachi Scallops with Yakisoba noodles. He also ordered a side dish of the Hibachi chicken fried rice. Everything was delicious, & my Mom raved about the salmon, & how much food there was. I look forward to returning!

FC
FernandoC
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Great service , great food awesome , just coming into restaurant was great , the ambient was also great

LT
LisaT
1 review
Dined on December 24, 2021
Overall1food4service3ambience3

Seated with diners that were not considerate. Young daughter 3-4 yrs jumping on chair for over 30 min before hostess finally told the parents to have her seated for safety reasons. The father watched tic tok and play videos loudly throughout meal ruined the ambience of a nice Christmas Eve dinner.

The inside of the restaurant was basic, not as nice as other Bennihana restaurants- food was good but ruined with diners at table, not impressed.

Benihana - Santa Anita, CA
Responded on December 30, 2021

Dear LisaT Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JF
JoanF
Los Angeles
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

I’m never disappointed at Benihana’s. I had the salmon this time and it was delicious.

b
benihana
Los Angeles
1 review
Dined on December 22, 2021
Overall1food1service1ambience1

We were seated at 1:30pm and the chef did not come until after 2:15pm. I wonder why it took the chef so long especially considering the restaurant had only 1 other table!! When he finally came, he did not greet us like other chef usually did. Then through out the whole lunch, he only talked to the other party at our table. It was very rude of him to ignore us. I remembered his name as shown on his shirt "Chandler". He was the worst cook i have ever seen at Benihana. He cooked some corn on the grill which was splattered on my face and hurt my skin. He did not apologize. The worst part was he pretended he was handling me a bowl of fried rice and yet he gave it to the man in the other party. Everyone on the party said "its not nice" of what he did. The beef was overcooked and everything were very salty. I had stomach ach after the lunch and had to run to the bathroom. I think it had something to do with him using a dirty cloth to wipe the grill before and during cooking. He also scrapped the burnt food off the grill in front of my dish. It showed me that this chef is very unprofessional. I really dont want to return to Benihana with such a terrible experience and definitely not recommend this place to anyone. Please train Chandler some business ethics!

Benihana - Santa Anita, CA
Responded on December 29, 2021

Dear benihana on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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Y
vipYesi
Los Angeles
31 reviews
Dined on December 21, 2021
Overall5food5service4ambience5

Overall the experience was good. We did have two issues, we did ask for two drinks from the bar and it took a while for them to give us the drink so we decided to just cancel the drinks, idk if the server made the order. They also messed up on the type of steak that we paid for versus what we got. I was able to let the server know and the server was able to fix the check. The chef was amazing with us he did apologize because they were a little busy and we waited almost an hour for him. The food is always amazing and that's what brings me back.

JC
JoseC
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

Good food and fun experience. Chef was fun and attentive.

MP
MagP
Los Angeles
11 reviews
Dined on December 20, 2021
Overall5food5service5ambience5

We had our holiday dinner at Benihana in Arcadia. We were not disappointed. Our chef, Eric, was funny and entertaining. He wore a mask for Covid protocols but you could still hear him. As usual, the food is drenched in butter and tasty.

s
swan
Los Angeles
2 reviews
Dined on December 20, 2021
Overall5food5service5ambience5

We loved the hibachi grill experience. The food was fresh, plentiful, and yummy.

OT
OpenTable Diner
Vancouver
1 review
Dined on December 19, 2021
Overall4food3service5ambience5

The cook put way too much salt on the steak

i
irish
Los Angeles
10 reviews
Dined on December 14, 2021
Overall5food5service5ambience4

Awesome place to celebrate birthdays or special occassions! Our chef was so engaging and made us laugh with all the silly things he did while preparing the food. Food was delicious and cooked exactly to order! Great time!

o
oscarh
Los Angeles
2 reviews
Dined on December 13, 2021
Overall4food5service5ambience5

The food was good

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on December 13, 2021
Overall5food2service5ambience2

Food was good but the soup was cold they also didn’t give the hot tea. The chef over cooked the egg I hate burned eggs.

OT
OpenTable Diner
Los Angeles
1 review
Dined on December 12, 2021
Overall1food1service1ambience1

Food was nasty. Service was horrible. Sat us by the entrance so was very cold.

Benihana - Santa Anita, CA
Responded on December 14, 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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M
Mariana
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Loved our chef! Ambience is great and food is amazing.

Benihana - Santa Anita, CA
Responded on December 20, 2021

Dear Mariana We are happy you enjoyed the Benihana experience! Come back soon!

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NK
vipNikkiK
Los Angeles
4 reviews
Dined on December 11, 2021
Overall4food4service4ambience4

We came here for lunch, and had a good meal. Our chef was entertaining and good was good. Our server was very nice.

Benihana - Santa Anita, CA
Responded on December 20, 2021

Dear NikkiK We appreciate you dining with Benihana, thank you for the kind words!

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OT
OpenTable Diner
Birmingham
1 review
Dined on December 10, 2021
Overall3food3service5ambience5

Chef was great but our colossal shrimps were too salty for our taste.

Benihana - Santa Anita, CA
Responded on December 13, 2021

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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DC
DavidC
Los Angeles
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

It was my wife birthday and the overall experience was simply amazing

Benihana - Santa Anita, CA
Responded on December 16, 2021

Dear DavidC Thank you for allowing us to be a part of the special occasion!

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FAQs

You can order delivery directly from Benihana - Santa Anita, CA using the Order Online button. Benihana - Santa Anita, CA also offers takeout which you can order by calling the restaurant at (626) 340-2276.

Benihana - Santa Anita, CA is rated 4.3 stars by 1708 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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