Benihana - Santa Anita, CA

Sort by

Filters

1. TR

   TomR

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Fantastic meal, the chef, Chandler was amazing. I’ve been going to Benihanas for many years and I can say that he’s is the definitely the best.

   Benihana - Santa Anita, CAResponded 1 day ago

   Dear TomR Your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
2. j

   justxjess

   Orange County

   92 reviews

   vip
   2.0

   92 reviews

   Dined 4 days ago

   overall2food4service3ambience2

   Be prepared to wait 1.5 hours from you reservation time for the chef to finally appear and start warming up the grill. That’s really all I have to say. We had our baby with us and it was rough appeasing her in the high chair that long. I was exhausted by the end of the meal. Yes, the food is good, but the wait and baby frustrations just aren’t worth it. Most likely won’t be coming back anymore. Bummer.

   Benihana - Santa Anita, CAResponded today

   Dear justxjess On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

   Report
3. M

   Melmar

   Dallas

   28 reviews

   vip
   2.0

   28 reviews

   Dined 7 days ago

   overall2food3service2ambience2

   The wait was pretty long despite reservations, I assume they’re short staffed. The chef seemed like she was pretty new and not skilled yet so the food wasn’t prepared very well. Lacked flavor and was just haphazardly cooked. The server took so long to bring things out and we had to find him to ask for things we had ordered. Also, the bathrooms were disgusting. Sadly this location has declined a lot the last year or so.

   Benihana - Santa Anita, CAResponded 4 days ago

   Dear Melmar on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
4. G

   Gaga

   Las Vegas

   6 reviews

   4.0

   6 reviews

   Dined 7 days ago

   overall4food3service5ambience4

   Services is really good, the food is normal not as expected. I think the appetizers come with meal is not necessary. We need choose our own. food taste kind the salty.

   Benihana - Santa Anita, CAResponded 5 days ago

   Dear Gaga Your feedback is appreciated. We will be sure to share your your review with the team.

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   Seems like they didn’t have enough staff working but they still try to provide the best service as they can.

   Benihana - Santa Anita, CAResponded 5 days ago

   Dear Guest We are happy to hear that you enjoyed the dining experience!

   Report
6. O

   Octavio

   Los Angeles

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food5service1ambience1

   Didn’t get sit down till the exact reservation time and when we did it took an hour to put in our order and another half hour to cook our food. There reason was only having two chefs on but if your that short staff you shouldn’t be taking reservations.

   Benihana - Santa Anita, CAResponded 5 days ago

   Dear Octavio On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

   Report
7. RO

   RobertO

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on May 17, 2022

   overall4food5service4ambience3

   Excellent food as always, and the staff handled the fact that they short staffed very well. We were delayed by 1/2 hour getting seated, however, once in place the entire service went very smoothly.

   Benihana - Santa Anita, CAResponded today

   Dear RobertO Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

   Report
8. ER

   EthanR

   Los Angeles

   15 reviews

   vip
   1.0

   15 reviews

   Dined on May 17, 2022

   overall1food4service1ambience3

   The were so understaffed that they were 45 minutes behind on reservations. Even once they sat us, they had to continue stalling. It took more than 30 minutes after being seated to receive soup, and about an hour to receive our main courses. We arrived at 6:35 p.m. for a 6:45 p.m. reservation, and we didn't leave until 9:45 p.m.

   Benihana - Santa Anita, CAResponded 6 days ago

   Dear EthanR on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
9. JK

   JuanitaK

   Los Angeles

   1 review

   3.0

   1 review

   Dined on May 17, 2022

   overall3food4service4ambience3

   Our reservations were for 6:30pm and we didn't get seated till 7:10pm.

   Benihana - Santa Anita, CAResponded 6 days ago

   Dear JuanitaK On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

   Report
10. TR

    TeresaR

    1 review

    5.0

    1 review

    Dined on May 16, 2022

    overall5food5service5ambience5

    Eric our cook was very funny and polite I like that he included everybody in the conversation and attentive to our needs will definitely come back. I didn’t get our waiters name but she was also very attentive , polite, and quick to help us. I appreciate the attention to detail and will recommend everyone I know.

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear TeresaR Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

    Report
11. G

    Girlie

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Server was very good. Chef Kevin was a really nice guy and food was good. We ordered the lunch special and quantity was perfect and good value.

    Benihana - Santa Anita, CAResponded 7 days ago

    Dear Girlie Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
12. JO

    JOSEPHA

    Los Angeles

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food5service2ambience2

    We had reservations and didnt get seated until 30 min later. Once seated we still waited. Service was taking a long time. We ordered chicken tenders for a child and it wasnt even out even after the chef finished cooking.

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear JOSEPHA On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
13. S

    Sally

    1 review

    1.0

    1 review

    Dined on May 13, 2022

    overall1food1service3ambience3

    The portions were small. Got just a few pieces of vegetables and half a bowl of Burt rice. Very disappointed

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear Sally Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
14. KG

    KassandraG

    1 review

    1.0

    1 review

    Dined on May 13, 2022

    overall1food2service1ambience3

    They took 3 hours to seat us our reservation was at 12:00 we didn’t get seated till 3:20, not only that but when we got seated it took another 1hr for the server to help us she did apoy and said she was blew and only had 2 months working there so we understood but service was the worst rued front seat workers never coming again

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear KassandraG Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
15. TT

    ThevinT

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    Everyone from front desk to our servers did fantastic job. The little things that matter were clearing the dishes and bowls for the comfort of the guests and offering a second bowl of that delicious soup for my son who is a very picky eater made everyone of us thoroughly satisfied.

    Benihana - Santa Anita, CAResponded on May 16, 2022

    Dear ThevinT We appreciate you dining with Benihana, thank you for the kind words!

    Report
16. AM

    AngelicaM

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food5service5ambience5

    The Chef was excellent! Great food and fun personality!

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear AngelicaM We are happy to hear that you enjoyed the dining experience!

    Report
17. EA

    EmilyA

    1 review

    1.0

    1 review

    Dined on May 11, 2022

    overall1food4service1ambience1

    Even with a reservation we waited 30 minutes to be seated. To again wait some more. No steam rice available. So a lot of us had no rice for our meal.

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear EmilyA We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
18. MP

    MichaelPalmer

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    Great experience for the entire family. Kids loved it.

    Benihana - Santa Anita, CAResponded on May 16, 2022

    Dear MichaelPalmer Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
19. M

    Marisol

    Los Angeles

    10 reviews

    5.0

    10 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    We had the best experience thus far! Chandler, who's been with Benihana's for about 1.5 years, was the best chef! Chandler was so energetic, talkative, humorous, lively, and a great conversationist, all while cooking up the best seasoned meal we've ever had at this restaurant. Extra sauces, salt nor lemon were needed. Chandler is a gem! Chandler was the perfect 10 when it comes to service and entertainment. We have some food allergies in our family. Chandler and the staff made sure there wasn't any cross-contamination when cooking our meal. Thank you for the best Mother's Day Dinner!

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear Marisol Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
20. DV

    DeniseV

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Our chef was amazing!!! He put on a really good show and had everyone at our table participating in all the fun, which made the dinner memorable. Great way to spend Mother’s Day!!

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear DeniseV Thank you for celebrating your special occasion with the Benihana team!

    Report
21. SB

    StacyB

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience4

    Chef Erik, hostess, and front desk facilitators we're grace filled and attentive to our party of 6 needs. Food is always delicious and fresh. Happy to bring home leftovers for nothing today. So glad we made a reservation early for our celebration (not realizing it was Mother's Day weekend).

    Benihana - Santa Anita, CAResponded 6 days ago

    Dear StacyB Thank you for allowing us to be a part of the special occasion!

    Report
22. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Early Mother’s Day

    Benihana - Santa Anita, CAResponded on May 11, 2022

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
23. PN

    PrincessN

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    the best! we enjoyed a lot! good memories to remember all the time

    Benihana - Santa Anita, CAResponded on May 11, 2022

    Dear PrincessN We appreciate you dining with Benihana, thank you for the kind words!

    Report
24. S

    Shawn

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service4ambience4

    Mother’s Day dinner with son. Great food. Service was slow, but overall we were satisfied.

    Benihana - Santa Anita, CAResponded on May 11, 2022

    Dear Shawn Thank you for celebrating your special occasion with the Benihana team!

    Report
25. P

    Pooch

    Los Angeles

    1 review

    2.0

    1 review

    Dined on May 6, 2022

    overall2food1service1ambience2

    Waited too long.. food is bland. Ordered for 5 kids got billed for 6. Chef was boring

    Benihana - Santa Anita, CAResponded on May 9, 2022

    Dear Pooch We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
26. e

    elizabethcovarrubias19

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 5, 2022

    overall5food5service5ambience5

    will return back to this location, easy parking and fast service

    Benihana - Santa Anita, CAResponded on May 10, 2022

    Dear elizabethcovarrubias19 thank you so much for your feedback, we hope to see you back again soon!

    Report
27. C

    Caleb

    1 review

    4.0

    1 review

    Dined on May 3, 2022

    overall4food4service5ambience5

    It had been a awhile since visiting a benihana. I have been to Santa Monica and Torrance locations, usually going on birthdays and special occasions. Santa Anita location was just as good as the others. From walking in, you could tell it was a fine dining establishment. From the very kind and courteous staff all around. I was about to book a reservation easily and reschedule it an hour later through my phone on the go. The chef was great, knew tricks I had not seen in person yet and the other guests at my table were also pleasant. I would give 5 stars in all aspects, except probably not the chefs fault. Maybe they are trained to overly salt the meat. The filet mignon that I ordered was really salty. Mixing it with the rice and ginger sauce helped tone it down. Overall I'm very satisfied with my visit and would go again. Nothing beats benihana in what they provide.

    Benihana - Santa Anita, CAResponded on May 10, 2022

    Dear Caleb We are happy to hear that you enjoyed the dining experience!

    Report
28. MT

    MarianT

    1 review

    5.0

    1 review

    Dined on May 2, 2022

    overall5food4service5ambience4

    The server is friendly and accommodating. Our chef was very funny, friendly, cooked and served us good lunch👍👍

    Benihana - Santa Anita, CAResponded on May 10, 2022

    Dear MarianT Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
29. i

    ingerc

    1 review

    2.0

    1 review

    Dined on May 1, 2022

    overall2food2service2ambience1

    Embarrassing. Service is poor and food is average.

    Benihana - Santa Anita, CAResponded on May 3, 2022

    Dear ingerc We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
30. AW

    AllenW

    1 review

    3.0

    1 review

    Dined on May 1, 2022

    overall3food3service2ambience3

    I can see it's so short staffed as it was my son's 10 years old birthday, he ordered a drink(Japanese Soda) and took over 30 minutes to bring it. We ordered few appetizers and fried soft shell crab & chicken wing came after we are being severed dinner entry and were cold. We gave 18% tips as severs sang "happy birthday "songs. Service was bad as no one took empty plates away after we finished meal, the chef had to call out someone to come and gave us service.

    Benihana - Santa Anita, CAResponded on May 3, 2022

    Dear AllenW On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
31. JP

    JaxP

    New Mexico

    3 reviews

    4.0

    3 reviews

    Dined on April 30, 2022

    overall4food5service4ambience4

    Appetizers and specialty tea drinks took a little long to get to the table, but overall every employee was helpful, nice, and attentive. The food is always tasty and delicious. The chef did not disappoint, and the birthday ice cream / sing along at the end was definitely a nice touch!

    Benihana - Santa Anita, CAResponded on May 5, 2022

    Dear JaxP Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
32. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 29, 2022

    overall1food5service1ambience1

    What is the point of reservations if you still have to wait an hour or more

    Benihana - Santa Anita, CAResponded on May 2, 2022

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
33. VW

    ValerieW

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on April 27, 2022

    overall5food5service5ambience5

    Chef Chandler is Awesome! The food was excellent!

    Benihana - Santa Anita, CAResponded on May 3, 2022

    Dear ValerieW Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
34. R

    Rosalina

    1 review

    1.0

    1 review

    Dined on April 27, 2022

    overall1food1service1ambience1

    I had a reservation for 7:15 and got seated for an hour at our table to not even get served drinks. There was 6 people overall at the table and 2 left because of the terrible service and so did the other 2. We had to get our drinks from the bar because the service was so bad, they didn’t even bother asking for our beverages not even after an hour wait.

    Benihana - Santa Anita, CAResponded on April 29, 2022

    Dear Rosalina Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
35. a

    aprilp

    1 review

    4.0

    1 review

    Dined on April 27, 2022

    overall4food5service3ambience4

    We waited 30 minutes before we were seated when we had reservations.

    Benihana - Santa Anita, CAResponded on May 3, 2022

    Dear aprilp We appreciate you dining with Benihana, thank you for the kind words!

    Report
36. JZ

    JocelyneZ

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    Had a great time yesterday at beni Hana’s. Host was very accommodating to my party’s needs. Server, host, and chef were all friendly and gave great service. Food was amazing as well! It was my first time here but I can’t wait to come back ☺️

    Benihana - Santa Anita, CAResponded on May 2, 2022

    Dear JocelyneZ Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
37. RS

    RosieS

    Los Angeles

    6 reviews

    vip
    4.0

    6 reviews

    Dined on April 23, 2022

    overall4food4service5ambience4

    Wonderful lunch meal cook was very good and good polite service. My favorite Benihana Restaurant

    Benihana - Santa Anita, CAResponded on May 2, 2022

    Dear RosieS We are happy you enjoyed the experience! Come back soon!

    Report
38. KG

    KristyG

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 22, 2022

    overall5food5service5ambience5

    Amazing service!

    Benihana - Santa Anita, CAResponded on April 28, 2022

    Dear KristyG We are happy to hear that you enjoyed the dining experience!

    Report
39. Y

    Yesi

    Los Angeles

    33 reviews

    vip
    5.0

    33 reviews

    Dined on April 20, 2022

    overall5food5service5ambience5

    Service was great, they were able to bring out items in a timely manner. The server was attentive and the chef was amazing, one of the best ones I had so far. In between his cooking we were able to get to know him and he took time to get to know us as well. The food was great, well seasoned.

    Benihana - Santa Anita, CAResponded on April 27, 2022

    Dear Yesi thank you so much for your feedback, we hope to see you back again soon!

    Report
40. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 19, 2022

    overall5food1service1ambience1

    Worse experience starting with server and ending with cook! Took one hour and a half before chef got to us. Food was made horribly and even to get check to pay and leave took 20 minutes when asked for!

    Benihana - Santa Anita, CAResponded on May 9, 2022

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report