Benihana - Santa Anita
It was pretty good. My family and I had fun and the food and chef were great.
This time I was sat down on time and the cook came on time this is the first in a long time, maybe it was start getting better
-Called the day before our reservation, took a long time for somebody to answer the call, I spoke with a female employee, after she answered the call she had to put me on hold again. She sounded like she was in a hurry and so I didn't keep her long even though I wanted to ask some questions.
-When we got there on the day of, I noticed and it felt like we were squeezed in one table. We were so close with other tables too.
-WORST PART, the Chef. He went to our table and introduced himself but he said the other server forgot to bring the stuff that he needed to start cooking. So he had to leave and we waited again. He kept dropping the utensils while doing the tricks and dropped the egg in front of my father-in-law's plate. They should be properly trained and screened if they can do the tricks before they can actually serve customers.
-food was fair
-server was pleasant
-my husband got a $30 birthday discount
II just had so much expectation since I've been to other places like this and received better service and plus and its Benihana! I was just disappointing and wasn't worth it.
This is our second time going there. I just love it! They always make us feel welcomed. Will definitely be going back.
I wish the hostess at the front would greet me with more smile.
Food quality gone down, service so so, chef’s attitude was not as pleasant
With reservations at 7 we were not seated until 7:45. Chef did not arrive until past 9.
Awful experience all around. The restaurant was filthy in every area. Bathrooms disgusting and not cleaned in at least a day. Hostess was terrible. First thing she said to my family upon entering was “what do you want?” Then she told us we’d have at least an hour wait. We went outside and I checked open table. It said there were reservations available for right then at 445. So we made them and went back in. Same hostess told us we that opentable reservations don’t apply to Benihana’s and we’d have to wait 45 minutes. So we came back at our new reservation time waited another 20 minutes past the time and then were told we had to wait for a late reservation to find parking. During the waiting time I took my young son to the bar to get a drink of water. Waited for 3 minutes while the bartender made full eye contact with me then when he finally did come up told me my kid could not be a the bar. We left. Horrible experience and made opentable and Benihana look pathetic. Great job on all front everyone.
Birthday celebration for our daughter. Our chef, Mashu, was excellent. He kept everyone entertained and the food was delicious.
Cook took 20+min to come out and start while we just waited. Service was inattentive seemed frustrated even with small requests like getting the check or a to go box. Overall, the food was just ok and I’ve had better service and food elsewhere.
We have been to several Benihana locations and this one by far was the best overall! The entire staff from check in to clean up was amazing! Very friendly, fun, helpful and accommodating! We drove an hour to come here to meet up with family who live in LA. It was worth the long drive I guarantee! The bartenders were so great, our wait staff very efficient and our cook was very original and fun! The price is as expected, the quality of food was amazing and the ambiance was just perfect! We all really enjoyed our drinks and dinner, especially the leftovers the next day!!! The area is very nice in a mall with valet parking for a fee. You should enjoy your visit here!! You can sign up for birthday fun and get $30 certificate around your actual birthday good for 30 days! Happy hour drinks and food are fabulous!! Big restaurant with lots of room and very clean!
The servers have too many tables, we had to wait a while for service.
Best experience ever
Make sure that you double check with hostess that you are being given your Open Table seating points. Sometimes they will mark you as “no show” not sure why?! It’s a hit and miss with the chef. Ours had low energy and not very interactive with our table.
I won’t even go in to detail, Was a bad experience.
Excellent experience for kids of all ages!
Our server was not attending our table, we were getting service from other servers. I also noticed that they were not taking pictures like they used to.
Always a great time at this location and Chef Erick always makes the best food and has the best show!
Had a couple at our table with about 10 diff requests and food allergies. They Asked the waitress and chef to cook her entire meal first before the rest of the tables. Our entire table sat there and watched while this woman’s entree was cooked from start to finish while we just sat and waited. The chef’s entertainment lacked because of it. As a restaurant they should have cooked this woman’s meal in the back rather than have the entire table cater to her. I honestly always have issues when I come to this Benihana. Last time I will come here. Also will write a yelp review.
Awesome night with my best friend. Our cook was amazing and funny.
The first time we went without feeling rushed
Jeremy was excellent & the good had great flavor. Typically prefer Tokyo wake but this visit was great
Love eating at Benihana the food is always great and the service is great!
Upon arrival, nobody was at the Hostess Desk and we stood there for a good 10 minutes until someone showed up. Waitress (Dorothy?) was great! Chef Geremie was Great! Food was great but, unfortunately the Birthday Coupon has too many stipulations and wish it went back to like it used to be and be an ACTUAL Birthday Gift.
i love it and i got to enjoy my romantic date with my boyfriend!
Waited for 45 minutes even with reservation on a weeknight. The service is horrible. The chief barely did anything to entertain. Without chief's entertainment, the high price is not justified.
We arrived early, the restaurant was empty, the waiting area was empty, and we still weren’t seated on time. Our server was nice and meant well but seemed to forget requests for our party and the other party seated at our communal table. Our cook was just going through the motions of a rehearsed script, no personality and not engaging. Food was flavorful and cooked nicely.
I went for Dinner with my wife to celebrate her Birthday and use the $30 Certificate they sent us.
We ordered 3 sushi rolls and also 2 seafood dinners.
After 25 minutes while the cooking was going on we asked why none of the 3 sushi rolls were served, we were told by our waiter that those will show up shortly, then after another 15 minutes, we asked again and another some kind of manager assured us that we’ll get the rolls right away, but she asked me what we ordered, so I had to tell her the names of the 3 rolls, then after another 15 minutes I decided to get up and talk to the manager in charge, so after waiting for him to show up another 5 minutes.
I reported to him that for around 50 minutes the rolls were not served. I showed him that the sushi area has been empty with no customer for a long time.
At my return to the table the rolls arrived and the manager assured me that he’ll make it right. After another 10 minutes he came back to check on us and surprisingly he admitted that he doesn’t know why we had to wait 50 minutes for them...quite surprising to us.
I also requested and it was written on their piece of paper that I wanted my steak medium, but the cook served it to me well done, so when he asked me I told him, but no impact afterwards from him; he also burned my wife’s scallops and I told him to redo them...and at the ended I had to remind him to cook the colossal shrimps for me and for the others at the table.
For the 3 rolls that were served after more than 50 minutes later, I got a credit of $12 from the manager, a lot of excuses and also bad cooked steak from the cook.
I think that this restaurant’s staff should be retrained, drug-tested etc because it was one of the worst Benihana experiences ever...and to top it was while I celebrated my wife’s Birthday...
I remember coming for the show did cut back on so much of the show anymore that it’s not as entertaining as it used to be we had a fun table it would’ve been great if the chef has been able to perform a little bit more make shrimp was overcooked but everybody else seem to enjoy it
We were seated immediately even though our reservation was later, which was nice. The server helped us very promptly. Although the chef took a while to come out, the server made sure to refill everyone's drinks. We celebrated a birthday here and the service was good. :D Thanks for the ice cream and the song!
Always a pleasant dinner when we come here. Our food here always seems to be very tasty.
Benihana is always a fun experience with delicious food and drinks! Great for dates, anniversaries, birthdays or family dining.
The place is brand new, really nice. The service was slow, the cook seemed young and didn’t get our orders right. He was very messy when cooking the food. My food was really salty as well. I prefer the Encino location.
The service was great and the chef was excellent as usual.
Went for birthday special. Food and waiter service meh. Chef was good and entertaining. Prices are on the high side. Probably won't return.
Though a bit expensive, food tasted really good. And the experience is really nice to share with family.
Birthday occasion. Amazing immediate seating normally take 45mon to have a full round table start the show!
No matter how many times we visited it is always very entertaining.
I have noticed that overall food has gotten saltier.
I had to ask the chef to cook my calamari again because it wasn't edible. Noticed the salt dispenser let too much salt at once. May need to replace salt dispensers.
Made reservations using Open Table app :45 min before Benihana’s opened. It gave me satisfaction to go out and shop before rushing back to restaurant to get a table. Seated right away, our server took our drink order and before you knew it we ordered! We chose to have sit down in the lounge area and while it seems a bit busier and rushed it was quite alright as it was a busy lunch hour, which if its packed, that says something’s about the restaurant. Ordered Duel Combo with Chicken and Shrimp! Great lunch deal and came with rice and veggies. Perfect for lunch! Our server was great and can’t say enough good things about service, ambiance and food. Thanks Beni!
Father and son time!!