Benihana - San Francisco, CA

Reseñas de Benihana - San Francisco, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jen VIP

   San Francisco5 reseñas

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Love the show, but sat at 6:20 for a 5:30 reservation.
   

   ¿Te fue útil?

2. JS

   JillS

   San Francisco9 reseñas

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   Fun place for families with kids. Sign up for the birthday club!
   

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3. F

   Fred

   San Francisco1 reseña

   1.0

   Comieron en 4 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Really bad, had a reservation and couldn’t get a table for over an hour. Had to eat somewhere else and they marked me as a no show even though I checked in and they couldn’t get me a table. It’s a run down establishment, it’s to bad they don’t take better care of their facilities.
   

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4. D

   Dee VIP

   San Francisco1 reseña

   1.0

   Comieron en 20 de abril de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   1.5 hour wait even with reservations! That really spoiled the experience for us.
   

   Benihana - San Francisco, CASe respondió el 22 de abril de 2025

   Hey Dee, we're really sorry to hear about your wait time. We understand how frustrating it can be to wait, especially when you've made a reservation. We always aim to provide our guests with a smooth and enjoyable dining experience, and it seems we fell short this time. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make your next visit a more enjoyable one. Thanks, Benihana - San Francisco, CA Management Team.
   

   ¿Te fue útil?

5. S

   Stacey VIP

   San Francisco7 reseñas

   2.0

   Comieron en 20 de abril de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   I rarely give poor reviews but .... this place can’t manage reservations. What should have been a fun evening out was not. We waited 30 minutes past our reservation to be seated at our table with a pair who had waited one hour past their reservation and another group that had a reservation when we were actually all seated. Dinner took forever with very long gaps in service. We all ordered the six-course dinner. Never saw the promised hot green tea and were only offered ice cream a good 12-15 minutes after they had finally cleared our dinner plates. Server was way more focused on capturing us in photos then serving us, refilling our water glasses (not) or bringing the bill. Our chef did a great job slicing, dicing and lighting up an onion but the food was all crazy salty. The mixed vegetables were only zucchini and onions. The soup tasted like beef bouillon water and every protein honestly tasted the same. The salad was chopped up iceberg with a clump of slowly defrosting dressing—what’s up with this place? Thriving on the tourist trade. Beware!
   

   Benihana - San Francisco, CASe respondió el 22 de abril de 2025

   Hello Stacey, We're sorry to hear about your recent experience at Benihana - San Francisco, CA. We understand how frustrating it can be to have to wait beyond your reservation time, and we apologize for the inconvenience. We're glad to hear that you enjoyed our chef's performance, but we're disappointed that our food and service did not meet your expectations. We value your feedback and will take it into consideration to improve our services. We hope you'll give us another chance to make it right. Best, The Management Team
   

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6. M

   Melissa

   San Francisco2 reseñas

   5.0

   Comieron en 20 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My family and friends enjoyed everything. And we got free ice cream as a little treat from our waiter. Overall it was 10/10
   

   Benihana - San Francisco, CASe respondió el 21 de abril de 2025

   Hey Melissa, Thank you so much for your kind words! We're thrilled to hear that you and your family had a great time at Benihana - San Francisco, CA. It's always a pleasure to provide our guests with a memorable dining experience, and it seems like we hit the mark for you. We're glad you enjoyed the food and our little surprise of ice cream. We look forward to welcoming you and your friends back soon! Best, The Management Team
   

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7. J

   Jessica

   Unspecified1 reseña

   2.0

   Comieron en 20 de abril de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Food was not worth the cost. All the meat was over cooked, rice was very dry and mixed veggies were only one strip of zucchini and some onion. Our cook was very quiet did not do any tricks or anything cool and just seemed rushed. We were out of drinks multiple times and had to keep flagging the waitress down then didn’t get the waters we requested twice. Very disappointed overall and the cost was very high.
   

   Benihana - San Francisco, CASe respondió el 21 de abril de 2025

   Hi Jessica, We're truly sorry to hear about your disappointing experience at Benihana - San Francisco, CA. It's clear from your feedback that we fell short in providing the quality food and service that we strive for. We understand that our prices may seem high, but we're committed to ensuring that our dishes are cooked to perfection. We appreciate your patience with our staff, and we're sorry for the lack of drinks and any mix-ups with your water. We'll take your comments into account as we continuously work to improve our service. We hope you'll give us another chance to make it right in the future. Best, The Management Team
   

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8. R

   Rufina VIP

   San Francisco51 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always fun to dine at Benihana! It’s the ultimate dinner and a show! Love the steak and shrimps!
   

   Benihana - San Francisco, CASe respondió el 4 de mayo de 2025

   Thanks for the review, Rufina! We're thrilled to hear that you always have fun dining with us at Benihana - San Francisco, CA. It's wonderful to know that you enjoyed our steak and shrimp dishes, as well as the overall dining experience. We strive to provide the best for our guests, and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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9. R

   Renee VIP

   Raleigh4 reseñas

   3.0

   Comieron en 18 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   They were super overbooked and it took us 90 mins to get our food! The chef was super rushed and a bunch of other tables left due to frustration (we had a large group so no other options). From what I’ve heard, it’s non-standard that it gets that busy (6:15 reservation on a Thursday, we finally left after 9PM), so just FYI
   

   Benihana - San Francisco, CASe respondió el 24 de abril de 2025

   Hi Renee, We're truly sorry to hear about your experience at Benihana - San Francisco, CA. We understand how frustrating it can be to wait for your food when you have a reservation. We're taking your feedback seriously and will work on improving our service. We hope to serve you again and provide a better experience. Best, The Management Team
   

   ¿Te fue útil?

10. M

    Maria

    San Francisco1 reseña

    5.0

    Comieron en 16 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Everyone was wonderful, from the hostess to George our cook, I went there for my partners birthday and as a first time experience for the both us, and we had a great experience, the food was flavorful and they had spicy options.
    

    Benihana - San Francisco, CASe respondió el 17 de abril de 2025

    Thanks for visiting us, Maria! We're thrilled to hear that you and your partner had a great experience at Benihana - San Francisco, CA. It's wonderful to know that you enjoyed the flavors and our spicy options. We always aim to provide a memorable dining experience for our guests, and we're glad we hit the mark for you. We look forward to serving you again soon!
    

    ¿Te fue útil?