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Benihana - San Francisco, CA

4.2
2338 Reviews
$30 and under
Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Gaze through the large glass windows while shopping at Peace Plaza mall to watch teppanyaki chefs in action at the grill or come in to enjoy the recently-renovated cocktail lounge and sushi bar. A 6% surcharge will be added to your bill for San Francisco employer mandates.

A 6% surcharge will be added to your bill for San Francisco employer mandates.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 2338 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.1
service
4.2
ambience
3.9
value
Noise · Moderate
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ML
MariaL
1 review
Dined 2 days ago
Overall5food5service5ambience5

The chef Ladarius was amazing! He was kind, funny & made the overall experience was wonderful. It was our first time attending & we will be back soon !

MA
MARYT
San Francisco
12 reviews
Dined 3 days ago
Overall4food5service5ambience4

We really enjoyed the entertainment but wish the smoke was not so bad from all the cooking. Will go back again for a special occasion
cheers!
mary

BP
BobbyP
San Francisco
1 review
Dined 4 days ago
Overall5food5service5ambience5

Love eating here great experience overall, had to wait 25 min for a table even though I had a reservation only bad part. But it did not take away from having a wonderful time. Will be back again.

JD
JorgeD
1 review
Dined 6 days ago
Overall5food5service5ambience5

Everything was great my son had a blast for he’s b day thank you

Benihana - San Francisco, CA
Responded 17 hours ago

Dear JorgeD Thank you for allowing us to be a part of the special occasion!

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n
vipnocilantro
San Francisco
23 reviews
Dined on January 18, 2022
Overall2food3service2ambience3

normally, i'm such a fan of celebrating birthdays at benihana but they must be hard-pressed to hold onto good staff because the chef we had did not seem particularly experienced. he was very sloppy, did not portion food out so that everyone received the proper/equal amount and in general just did not seem to have the skills and competence i have experienced consistently in the past. not sure if this is a product of covid in being able to retain good people but it was definitely a disappointment. i felt sorry for the one bartender who was running around trying to make drinks for the entire restaurant as well as serve patrons in the lounge area.

Benihana - San Francisco, CA
Responded 6 days ago

Dear nocilantro On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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AC
AndreaC
San Francisco
3 reviews
Dined on January 18, 2022
Overall3food3service5ambience4

We came to celebrate my daughters 15th birthday. Service was great the waitress was really attentive. The cook was ok.. maybe a little shy.. Food was not as good as I remember. But it seems like prices doubled.. I like the food better at the Burlingame location.

Benihana - San Francisco, CA
Responded 6 days ago

Dear AndreaC On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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MW
MaggieW
San Francisco
3 reviews
Dined on January 16, 2022
Overall1food3service1ambience2

It's hard for me to write this negative review given the current COVID context. I understand that staffing and supply has been short but I fear that if not addressed this restaurant may close soon. Turning away other patrons like myself.

We came to Benihana's for a special birthday celebration and I was excited to relive the energy that the restaurant had brought me and my family in the past. But it was very disappointing to put it lightly.

The server came to our table 1x to get us drinks and never returned. I went to find another waiter to get us served. She returned after another server helped us and offered to get my dad his wine. She never returned, we flagged her down, she said she would bring something else back since they were out. Ultimately never brought him anything.

She told us she would take the drink off the tab. She did not. Then upon bringing the check asked us if we would like ice cream, I asked if it was included. She said "sure, whatever." We weren't sure what to say back so we said we were okay .... I checked alter it was included.

She dropped the check off and never sang or got us anything to celebrate the birthday at our table.

We tried very hard to be patient but overall if you're spending over $300 for a dinner, you shouldn't leave feel frustrated and neglected the way we left feeling.

Hope management can address to provide a better experience for future guests.

Benihana - San Francisco, CA
Responded 7 days ago

Dear MaggieW on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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C
Carol
1 review
Dined on January 16, 2022
Overall3food3service3ambience3

We have enjoyed other visits to Benihana. This time our cook was new so had some trouble with everyone's order. The prices seem very expensive for the amount of food we received. Overall taste and quality of food was good, just not a good value.

Benihana - San Francisco, CA
Responded 2 days ago

Dear Carol Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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P
Pelegr
Salt Lake City
1 review
Dined on January 14, 2022
Overall4food4service5ambience4

Great time. Excellent experienced chef. Drinks strong, well made.

Benihana - San Francisco, CA
Responded 6 days ago

Dear Pelegr We appreciate you dining with Benihana, thank you for the kind words!

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DA
DianaA
San Francisco
1 review
Dined on January 8, 2022
Overall5food4service5ambience5

Pretty good overall. It's pricey but the food seems high quality.

GF
vipGabrielaF
5 reviews
Dined on January 8, 2022
Overall4food4service5ambience3

Great waitress. Great good - some of the patrons are very rude to the staff.

s
sunshine
San Francisco
7 reviews
Dined on January 7, 2022
Overall4food4service5ambience4

The wait between salad and main course is a bit too long. but it is still a amazing place to eat!

Benihana - San Francisco, CA
Responded on January 13, 2022

Dear sunshine We appreciate you dining with Benihana, thank you for the kind words!

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L
vipLaura
New England
3 reviews
Dined on January 6, 2022
Overall3food3service3ambience4

We had noted in our reservation notes that one of the guests

Benihana - San Francisco, CA
Responded on January 10, 2022

Dear Laura We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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NY
NancyY
Los Angeles
2 reviews
Dined on January 5, 2022
Overall4food3service3ambience3

Always a great show. Staff was nice and attentive.

RE
RichardE
San Francisco
1 review
Dined on January 3, 2022
Overall3food3service4ambience2

Would have been more fun if it was busier. We needed to get to a play; we had two hours, but had to rush at the end and take items in to-go boxes, so our car smelled like garlic fried rice after sitting in a parking structure for 2.5 hours. The Chef, Sammy, was entertaining but it took a while before he arrived at the table. We felt badly for the other two people at the table, as we had at least ordered Sushi...

Benihana - San Francisco, CA
Responded on January 10, 2022

Dear RichardE Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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AB
AlaldrieneB
Central Coast
3 reviews
Dined on January 2, 2022
Overall3food5service2ambience3

I usually have a great time but on this visit they seemed to be a bit under staffed and a little overwhelmed with customers

Benihana - San Francisco, CA
Responded on January 4, 2022

Dear AlaldrieneB On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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JW
JasminW
Washington DC
2 reviews
Dined on December 31, 2021
Overall5food5service4ambience4

The chef was funny and very personable. The best part was the entertainment.

EB
vipErikB
San Francisco
1 review
Dined on December 31, 2021
Overall1food1service1ambience1

Power was out and they never alerted their patrons to redirect their plans…wasted my time.

Benihana - San Francisco, CA
Responded on January 10, 2022

Dear ErikB We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on December 30, 2021
Overall1food1service1ambience1

We came to San Francisco for a pre New Years dinner and booked a 9:15 reservation at Benihanas. It was late for us for dinner but the only time available. We got a hotel in the city and turned down a lot of other great restaurants we wanted to try to go to Benihanas. Then we took a lift to dinner and the entire street was dark. We walked over to see what was going on and some people that worked at the restaurant were outside letting us know that power had gone out and it was closed. It was a bummer to say the least as our kids had been so excited to go. We ended up at the sushi place across the street that was not very good. They rushed us out because they wanted to close. We would have appreciated a heads up that the power was as out so we could change plans. Why was Open Table not notified or previous reservations? This will definitely keep me from booking through Open Table in the future.

Benihana - San Francisco, CA
Responded on January 4, 2022

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

Report
JH
vipJorgeH
Las Vegas
14 reviews
Dined on December 29, 2021
Overall5food5service5ambience4

Todo excelente como siempre en estos restaurantes

Benihana - San Francisco, CA
Responded on January 6, 2022

Dear JorgeH thank you so much for your feedback, we hope to see you back again soon!

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OT
OpenTable Diner
San Diego
2 reviews
Dined on December 28, 2021
Overall1food5service1ambience5

Service was the worst. The table had to ask the manager for the birthday ice cream. We did not get a picture like we normally do. Also Adrian the guy server didn’t not bring anyone ice cream who had it with their meals. Worst time bc of him. I had to ask for a refill on my soda. Come on do better.

Benihana - San Francisco, CA
Responded on January 3, 2022

Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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L
Leonita
1 review
Dined on December 28, 2021
Overall1food2service1ambience2

Not the same benihana i used to go before. I order steak teriyaki to-go since i seated. and after we finish our dinner we've been told to wait for 20 minuted to have our to-go meal ready. And after 30 munutes we found out that the order never made. Manager didnt do anything except telling us to wait again. We Won't back again.

Benihana - San Francisco, CA
Responded on January 3, 2022

Dear Leonita On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

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B
Bianca
San Francisco
4 reviews
Dined on December 28, 2021
Overall4food4service3ambience2

Overall decent experience. Could tell that the restaurant was short staffed so everything was extremely slow. The staff was friendly but also didn’t go above and beyond since they were stretched thin.

Benihana - San Francisco, CA
Responded on January 5, 2022

Dear Bianca Thank you for your feedback! Come back soon!

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OT
vipOpenTable Diner
San Francisco
1 review
Dined on December 28, 2021
Overall3food3service1ambience4

Service was very poor and they charged me a big bottle of sake and I ordered the small one. The price wasn’t in the manu. That wasn’t fair. The cooker and show was pretty good but too overpriced. I’ll not be back.

Benihana - San Francisco, CA
Responded on January 3, 2022

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JT
JimenezT
1 review
Dined on December 27, 2021
Overall5food5service5ambience5

Food was great specially the splash and meadow which I ordered. Chicken fried price was the best. Appetizer of shrimp tempera was excellent too.
The sake we always order was available and we enjoyed it. Celebrated my birthday with a $30 discount from Benihana which is very much appreciated. The server was outstanding.

Benihana - San Francisco, CA
Responded on January 4, 2022

Dear JimenezT On behalf of the Benihana team we look forward to serving you again!

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E
Etienne
1 review
Dined on December 26, 2021
Overall2food3service2ambience4

Nice concept, food was good but the cooker we had was very messy, in a hurry and not very conscientious.

Benihana - San Francisco, CA
Responded on January 3, 2022

Dear Etienne Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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F
Familyguy
San Francisco
6 reviews
Dined on December 26, 2021
Overall5food5service5ambience5

Great spot for a celebration and entertaining for all ages!!! Good selections on the menu and prices are reasonable for all that’s included.

Benihana - San Francisco, CA
Responded on January 5, 2022

Dear Familyguy Thank you for celebrating your special occasion with the Benihana team!

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PF
PaolaF
1 review
Dined on December 25, 2021
Overall1food3service1ambience1

This was a disappointing experience. I made a 5:30 reservation and was sat after 15 minutes. We waited for our server to appear around 15 minutes after with waters when we hadn’t even met her. She didn’t state her name and left without taking any orders and reappeared another 10 minutes later to take orders. The chef took more than half an hour to get to our table, at least he apologized. I think he was on break, our server didn’t even want to add onto our order. We ordered a roll and she said she didn’t think it’d be there before our chef so that was weird. Although it did come before. We also added extra shrimp to our meals and she made it seem like we couldn’t add onto our meal anymore our time was up! It was just a bad experience when we are paying for an experience, I will not go to this location anymore. We had to ask 3 times for water, mind you to different servers only the manager was able to bring it shortly after we asked for it. Our server had gone to break and we didn’t know who else would be able to help us but obviously no one else could. The chef himself wasn’t as entertaining seemed pretty dull. We finally made it out of there close to 8pm. It definitely made me appreciate the location we always visit in Arcadia.

B
Bill
Houston
1 review
Dined on December 25, 2021
Overall1food2service1ambience5

My main dish, Chateaubriand was not trimmed of fat as I had requested and the meat pieces were no properly cut. A single piece of meat would have have three slices that were not properly properly severed. This resulted in a large chunk of meat with partial slices that were not cut thru. The texture of the meat was not "medium rare" but partially well done and partially rare. The steak was not properly cooked or sliced. I believe the Chef was under the influence of something. His name tag was upside down.

JH
JeanH
San Francisco
3 reviews
Dined on December 25, 2021
Overall5food5service5ambience5

The chef was entertaining and the food was absolutely delicious!

OT
OpenTable Diner
San Francisco
5 reviews
Dined on December 24, 2021
Overall3food3service3ambience4

We enjoyed the meal but less than a normal visit. Our cook was chaotic, rushed and extremely messy. He was missing some items and he was not consistent with his portion sizes. I love Benihana but this time the vegetables were not the same as we have had on previous occasions and quite under cooked. My steak was missing and also extremely under cooked but I spoke up because it was completely inedible so I had him put it back on the grill but it was definitely an inconvenience. Last we paid a lot for our meal and instead of heaping the fried rice into the bowls; our cook gave our fried rice to the other couple (NOT in our party)who didn’t order any! Ugh…to top off the evening our car was broken into inside the Japantown parking garage so yeah I’m not thrilled about this visit. I personally don’t know if I will be going back to this location again anytime soon. I love the Monterey location they are constantly on point.

OT
OpenTable Diner
San Francisco
1 review
Dined on December 23, 2021
Overall4food4service5ambience3

Fun way to celebrate.

OT
OpenTable Diner
San Francisco
12 reviews
Dined on December 23, 2021
Overall3food5service5ambience5

Met our party in the bar and the bartender was excellent as he anticipated our every desire. Thirty minutes later we were seated and the chef, food and show were outstanding! We had an excellent time.

Note: the restaurant tile floor had a light coating of a greasy substance making it very difficult to walk or stand still even. That should really be addressed ASAP as it presents a very dangerous situation…

Benihana - San Francisco, CA
Responded on December 29, 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Hawaii
6 reviews
Dined on December 20, 2021
Overall5food5service5ambience5

Loved it Chef Dom was entertaining and amazing. Servings were huge so share if you aren’t that hungry.

VB
VirginiaB
San Francisco
1 review
Dined on December 19, 2021
Overall5food5service5ambience5

Benihana’s did not disappoint. Even when we got there early and wanted to add two people to our table, we weren’t sure we would be able to be accommodated. But Benihana’s figured it out and got us seated earlier than our reservation.
All the wait staff and chefs were engaging and personable.
I came here for the first time when it first opened in the 70s and it was a pleasure to share with my family, the great experience that we had at Benihana‘s.
Even with Covid they made every effort to provide a great experience. I will not forget it.

OT
OpenTable Diner
San Francisco
10 reviews
Dined on December 18, 2021
Overall5food5service5ambience5

We were greeted well. We were seated soon after our party arrived. The Chef Jorge was exceptional. The kids really enjoyed watching the Chef. The beverages were also good. Lots of fun.

CL
CandaceL
1 review
Dined on December 17, 2021
Overall3food4service3ambience4

The chef was nice and food was delicious however the server gave incorrect drinks, missed to go orders while also forgetting a birthday note and end of dinner picture despite the table’s request.

Benihana - San Francisco, CA
Responded on December 20, 2021

Dear CandaceL On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
vipOpenTable Diner
New York Area
6 reviews
Dined on December 17, 2021
Overall5food4service5ambience5

Ly was an excellent server. She was enthusiastic and suggested winning meals for everyone! We loved the show and kept our toddlers busy for hours.

OT
OpenTable Diner
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Ladarius was an awesome chef! Fun and delicious!

SC
SusanC
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

Everything was good, food was delicious. Our service was good

Benihana - San Francisco, CA
Responded on December 16, 2021

Dear SusanC Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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FAQs

You can order delivery directly from Benihana - San Francisco, CA using the Order Online button. Benihana - San Francisco, CA also offers delivery in partnership with Postmates and Uber Eats. Benihana - San Francisco, CA also offers takeout which you can order by calling the restaurant at (415) 563-4844.

Benihana - San Francisco, CA is rated 4.2 stars by 2338 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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