Benihana - San Francisco

3.9
2089 Reviews
$30 and under
Japanese
**TAKEOUT/DELIVERY ONLY (effective 11/13/20)**

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Located in Japan Town in the heart of San Francisco, Benihana’s iconic blue tile roof and Japanese castle-like architecture are beloved by locals and tourists alike. Gaze through the large glass windows while shopping at Peace Plaza mall to watch teppanyaki chefs in action at the grill or come in to enjoy the recently-renovated cocktail lounge and sushi bar.

A 6% surcharge will be added to your bill for San Francisco employer mandates.

Support Benihana - San Francisco during COVID-19

What 2089 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.2
food
3.6
service
3.8
ambience
3.6
value
Noise · Moderate
61% of people would recommend it to a friend
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K
Katrina
1 review
Dined on November 13, 2020
Overall5food5service5ambience5

Thanks for everything we enjoyed ourselves and was very happy with customer service.

RR
RobertoR
1 review
Dined on November 10, 2020
Overall1food1service1ambience2

Food was poorly presented, tasteless.
Waiter didn’t come to ask if we wanted refills enough, presented bill really early. Cook could’ve still cooked in front of us at next table and still performed.

MA
MariaA
San Francisco
2 reviews
Dined on November 10, 2020
Overall5food5service5ambience5

It was great, but due to COVID the chef doesn’t cook at the table, but over all it was good.

IL
IbienL
1 review
Dined on November 8, 2020
Overall1food1service3ambience1

Due to covid restriction $200 bill just wasn’t worth it for the kids.

MB
MarieB
1 review
Dined on October 21, 2020
Overall5food4service4ambience4

Habachi is always fun! They keep the tables and guests at each table distanced.

a
anon
1 review
Dined on October 12, 2020
Overall3food4service2ambience3

they seated us for our reservation a few mins late, no problem, but bc the other party was almost 45 mins late, they didn’t even come and take our order til after they arrived. If they’re late that’s on the other party not us, we showed up early. if the other party is late, make them wait or make them reschedule but don’t punish the people who showed up before the time posted...

OT
OpenTable Diner
San Francisco
1 review
Dined on October 6, 2020
Overall2food5service1ambience1

Service was terrible. Waited an hr after my reservation until they started bringing out appetizers.

t
vipterry
San Francisco
34 reviews
Dined on October 5, 2020
Overall4food5service5ambience3

Great food and service. I would go back again. The venue is kind of tired and with Covid the seating is a little unusual.

OT
OpenTable Diner
San Francisco
6 reviews
Dined on June 6, 2020
Overall1food1service1ambience1

We drove 60 miles all the way to SF only to find out it is not open even for outdoor dining. They need to update their system to avoid wasting other people’s time

MM
MMMM
San Francisco
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Cesar was fantastic! Much fun for Bday celebrations.

NC
NicolaC
San Francisco
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

I love Benihana! The fried rice was incredible and the staff were very entertaining and friendly.

OT
OpenTable Diner
San Francisco
1 review
Dined on March 11, 2020
Overall3food4service1ambience3

Anniversary

Benihana - San Francisco
Responded on March 23, 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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AA
AnnaA
San Francisco
1 review
Dined on March 11, 2020
Overall3food2service1ambience2

SERVICE COULD BE BETTER. FOOD WHEN YOU SIT AT THE BAR CAN BE BETTER ALSO.

Benihana - San Francisco
Responded on March 23, 2020

Anna, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Palm Springs
1 review
Dined on March 10, 2020
Overall1food4service1ambience3

I've arrived 15 minutes before my reservation and I went to the bar for a beer and sushi rolls 👍🏼👍🏼 .
We got seated and soup was delicious, we liked the salad as well , ONE HOUR later the hibachi steak that we ordered , they misplaced the ticket and that made my birthday celebration no so happy 😪 .
And I didn't get a happy birthday song 😔

Benihana - San Francisco
Responded on March 23, 2020

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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JB
vipJulieBB
San Francisco
3 reviews
Dined on March 8, 2020
Overall1food4service1ambience4

Birthday dinner for 12, including 4 children under 10 years of age. Extreme difficult of making a reservation by telephone, switched to the "Take Out " extension after at least 20 attempts at different times on different days to reach a person. Limited to a reservation of 6 on Open Table so made two reservations for 6 under two different names. We were seated for 1 hour and 20 minutes before order was even taken (waiter served one round of drinks) and then waited 40 minutes before our chef appeared to prepare our meal. He was great, the children entertained and the food was very good. THEN apparently because I paid the bill created at two tables, half the family went home and the other half waited almost a half hour for the waiter who literally disappeared. The hostesses and manager were looking for the waiter who was trying to combine the two checks. I offered to pay two checks in the beginning of the meal. Needless to say I added no tip to the over $500 bill.

Benihana - San Francisco
Responded on March 23, 2020

Julie, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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T
Tammy
San Francisco
1 review
Dined on March 8, 2020
Overall5food5service5ambience5

The best place.

OT
OpenTable Diner
Central Coast
1 review
Dined on March 7, 2020
Overall5food5service5ambience4

We had great time!!
Thanks!

LY
LakiaY
San Francisco
1 review
Dined on March 7, 2020
Overall4food5service4ambience4

Everything was pretty much great other than the children running around

OT
vipOpenTable Diner
San Francisco
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Benihana is the BEST for kids interactive and a menu tailored to kids and adults. One of my families favorite.

BT
BraddT
San Francisco
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

Erin-our chef was very entertaining and funny. Very professional and was a pleasure to have dinner with.

F
Fatimaw
1 review
Dined on March 6, 2020
Overall2food2service2ambience2

Waiting time is insane, waiting for the chef 1hourand 10 mn 25 mn, before soup came, it was better before, will not be back, spent almost 200 dollars and the food was not good.

Benihana - San Francisco
Responded on March 10, 2020

Fatima, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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SF
SFJapantownDwellers
1 review
Dined on March 3, 2020
Overall1food4service1ambience2

This is my 3rd time in this restaurant and the experience is consistent.
The establishment lacks proper staffing and wait time is long regardless of reservation. Expect to be seated 30 minutes late and be served a drink and appetizer 40 minutes after being seated.
Meals are expensive and patrons seem to come celebrate something in their lives there. The servers are running like henny pennies and you feel bad to ask for a glass of water and add onto their workload. Chefs and servers are overworked, everything is crazy rushed and fast. This location is not for a quiet dinner date by any means.

Food is good and everyone is genuinely friendly and accommodating regardless of the lack of staffing.

Benihana - San Francisco
Responded on March 10, 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MB
MarkB
San Francisco
5 reviews
Dined on March 3, 2020
Overall1food3service5ambience1

Horrible experience with this restaurant location. Family at our table was very disrespectful, their kids kept throwing their food that the family brought in onto the grill. The parents did nothing to stop them and just let them be. The service was good but didn't do anything to apologize for the family we had.

Benihana - San Francisco
Responded on March 10, 2020

Mark, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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AL
AntoinetteL
1 review
Dined on March 1, 2020
Overall1food1service1ambience1

Took over an hour to get food. Appetizer was burnt

Benihana - San Francisco
Responded on March 10, 2020

Antoinette, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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VV
VikaVictoria
1 review
Dined on March 1, 2020
Overall4food4service4ambience5

Our chef was great! The restaurant was quite busy, which probably led to some wait time for appetizers and drinks thought dinner.

CM
CatherineM
San Francisco
4 reviews
Dined on March 1, 2020
Overall3food3service3ambience3

Our chef was new and he was short on portions of rice and vegetables and got our orders mixed up.
Not a great experience this time

Benihana - San Francisco
Responded on March 4, 2020

Catherine, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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P
Prat
San Francisco
1 review
Dined on February 29, 2020
Overall1food4service1ambience4

Reservation was for 7:30, we got there at 7:15 and checked in. At 7:50 I tried to ask about our table and they told me we were late, which was very frustrating because the first person didn’t know how to check us in.
We didn’t get a table till 8:30 and we ended up finishing our dinner at 10 pm and completely missed our movie. Very bad experience.

Benihana - San Francisco
Responded on March 4, 2020

Prat, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AC
AmaliaC
1 review
Dined on February 25, 2020
Overall2food4service1ambience3

Had a reservation at 745pm did seat at our table until 8 And the worst part was chef did not come until 940 almost two hours after. This extremely way too much wait for food.

Benihana - San Francisco
Responded on March 4, 2020

Amalia, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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PM
PabloM
1 review
Dined on February 24, 2020
Overall4food5service5ambience4

The food was delicious, the chef was kind an energetic, I would recommend to anyone.

c
carmeno
San Francisco
8 reviews
Dined on February 24, 2020
Overall5food5service4ambience5

The service for tea was a little bit slow.
They don’t take pictures anymore for the birthdays

Benihana - San Francisco
Responded on March 17, 2020

Thank you so much Carmen! for your feedback, we hope to see you back again soon!

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OT
vipOpenTable Diner
San Francisco
7 reviews
Dined on February 23, 2020
Overall2food4service2ambience2

Made a reservation for 7:45pm but they didn’t seat us until almost 8:20 and we never had any food until about 8:50pm- they need to hire more chefs. Too long of a wait time! The whole table was hungry.. luckily our chef who finally came was great.

Benihana - San Francisco
Responded on March 4, 2020

With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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IZ
IvyZ
1 review
Dined on February 23, 2020
Overall2food3service2ambience2

I would recommend doing lunch at Benihana. Dinner prices are pretty ridiculous. The kids always love the showmanship of the chef's but for $192+ (2 adults, 2 kids under the age of 10), I can get a better value dinner elsewhere in SF and still have enough money leftover to take them somewhere else to be entertained.

Benihana - San Francisco
Responded on March 4, 2020

Ivy, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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B
Becca
1 review
Dined on February 16, 2020
Overall2food3service1ambience1

Waited an entire HOUR after being seated before cook came out to start our meal. That's ridiculous.

Benihana - San Francisco
Responded on February 27, 2020

Becca, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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AM
ArturoM
Los Angeles
3 reviews
Dined on February 16, 2020
Overall1food2service1ambience1

Waited for drinks for over an hour. Order was taken wrong. Chef came out after an hour an a half. Food was poorly cooked. Will NEVER GO THERE AGAIN.

Benihana - San Francisco
Responded on February 27, 2020

ARturo, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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C
Clay
Hawaii
5 reviews
Dined on February 16, 2020
Overall2food3service1ambience3

Waited at the table for 45 minutes before the chef appeared to cook

Benihana - San Francisco
Responded on February 27, 2020

Clay, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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BM
vipBarbaraM
San Francisco
25 reviews
Dined on February 16, 2020
Overall3food4service2ambience3

It was very slow service. I waited over 15 minutes for our drinks while we waited in the bar for our dinner seating. The chef was excellent, prepared tasty food as usual. But we found the room to be almost too noisy. And the wait staff was slow to come to our table and take our order even though our table was full. I will come again because I like the food so much, but probably won't be able to bring my family because their experience was so negative.

Benihana - San Francisco
Responded on February 27, 2020

Barbara, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable Diner
Sacramento
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Chef was the best all around ! Amazing food 🥵 worth every dime

Benihana - San Francisco
Responded on March 10, 2020

Thank you for leaving us positive feedback, come back soon!

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G
Gabriel
1 review
Dined on February 16, 2020
Overall2food4service2ambience4

Made a reservation at 4:15 pm took us in until 4:45 then it took about an hour after we ordered get an appetizer. I can tell they were understaffed. Nice experience but wont be coming back way spent way to much time in there hungry.

Benihana - San Francisco
Responded on February 27, 2020

Gabriel, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
OpenTable Diner
San Francisco
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Nice place to dine with a small group . Upbeat atmosphere make sure you make a reservation before you go .

Benihana - San Francisco
Responded on March 4, 2020

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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OT
OpenTable Diner
San Francisco
6 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Waiter was very nice and attentive.
Cook was very nice and quick.

Benihana - San Francisco
Responded on March 4, 2020

On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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FAQs

Benihana - San Francisco does offer delivery in partnership with Postmates and Uber Eats. Benihana - San Francisco also offers takeout which you can order by calling the restaurant at (415) 563-4844.

Benihana - San Francisco is rated 3.9 stars by 2089 OpenTable diners.

Benihana - San Francisco does offer gift cards which you can purchase here https://www.benihana.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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