Benihana - San Francisco

3.6
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1913 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Located in Japan Town in the heart of San Francisco, Benihana’s iconic blue tile roof and Japanese castle-like architecture are beloved by locals and tourists alike. Gaze through the large glass windows while shopping at Peace Plaza mall to watch teppanyaki chefs in action at the grill or come in to enjoy the recently-renovated cocktail lounge and sushi bar. A 6% surcharge will be added to your bill for San Francisco employer mandates.
What 1913 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.9
food
3.4
service
3.6
ambience
3.4
value
Noise · Moderate
56% of people would recommend it to a friend
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AS
San Francisco
13 reviews
Dined 16 hours ago
Overall 5food 5service 5ambience 5

Amazing food & ambience

OT
San Francisco
1 review
Dined 2 days ago
Overall 4food 4service 4ambience 4

It was great, the food was amazing and the experience was something to remember. Very understanding dining establishment, we came in around f

d
Central Coast
1 review
Dined 4 days ago
Overall 1food 2service 1ambience 1

The server was the worse i ever had
She never came to check on us at all

OT
San Francisco
1 review
Dined 6 days ago
Overall 1food 4service 1ambience 4

Made to wait despite reservation, hosts were not friendly or apologetic, server was clearly overworked and downright rude. Management needs to do a better job of scheduling.

a
San Francisco
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

We always gave a great time! Service was awesome. Chef Cesar was so good!

l
New York Area
5 reviews
Dined on October 10, 2019
Overall 3food 4service 3ambience 1

The service was extremely slow!! We had to wait nearly 2 hours for the cook to arrive. Think twice if you want to go here!!

OT
San Francisco
4 reviews
Dined on October 9, 2019
Overall 4food 4service 4ambience 4

The chef was trying so hard to impress us but failed miserably. Doing tricks and he failed all the time. Food was okay.

LB
San Francisco
2 reviews
Dined on October 6, 2019
Overall 3food 4service 2ambience 3

The waitress service for our table was not effective in her providing for our needs.

OT
Las Vegas
3 reviews
Dined on October 5, 2019
Overall 4food 4service 3ambience 4

Overall a good experience, but the server seemed overwhelmed and it took a while for the chef to arrive.

J
1 review
Dined on October 5, 2019
Overall 4food 4service 5ambience 5

The food was great! The only problem was the fact that my party and I got there 15 mins early, we had our reservation at 6:00pm and they didn’t call me and my party for our table until 6:20pm. It’s pretty pricey, but I guess they do give you a lot of food so it’s okay.

OT
New York Area
1 review
Dined on October 5, 2019
Overall 5food 4service 4ambience 4

Kids birthday

AJ
Minneapolis
1 review
Dined on October 5, 2019
Overall 3food 3service 1ambience 3

Wicked long wait with a reservation. Super expensive rice.

OT
San Francisco
4 reviews
Dined on October 2, 2019
Overall 3food 5service 5ambience 2

We love this restaurant. Unfortunately it has become very run down and desperately needs a renovation. Great food as usual.

OT
San Francisco
17 reviews
Dined on September 30, 2019
Overall 1food 1service 4ambience 4

Our very expensive lobster entrees were absurdly overcooked.

OT
San Diego
1 review
Dined on September 29, 2019
Overall 3food 4service 3ambience 3

The restaurant unfortunately did not recognize it was my guest’s birthday, although I put it on the reservation. When the chef asked if there were any birthdays, he did not acknowledge my side of the table and I had both verbalized and raised my hand to signal another birthday. Thus, we did not get a picture taken which was a major bummer as it was a celebration.

OT
1 review
Dined on September 29, 2019
Overall 1food 3service 1ambience 3

The food was great it’s just the customer service that was horrible! The waiter charged my credit card for the whole amount when we specifically asked to spilt the check and he charged my friend as well

l
1 review
Dined on September 27, 2019
Overall 3food 4service 2ambience 3

Even though it’s was indicated in our reservation and confirmed upon our arrival with the Host that we were celebrating our sons 18th birthday our Server didn’t to recognize it. When I brought it to the attention of the Door host, our Server who was standing right there said that I was to mention it to her. Odd.
Server also made errors in understanding quantities of what we were ordering as well as forgetting to bring drinks. We had to ask multiple times just for a soda.

T
1 review
Dined on September 26, 2019
Overall 3food 4service 3ambience 3

Great for first date there or birthday. A lot of others went for a birthday celebration. Other than that... it was mediocre.

The poor rating was mainly due to our chef. We had more fun watching other chefs perform than ours.

C
1 review
Dined on September 24, 2019
Overall 1food 1service 1ambience 1

Sid is a awful manager who talks down to his employees and disrespects customers

HE
San Francisco
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 3

Chef Jorge is always energetic and puts on a good show. Very friendly and interactive not like many of the others. Our waitress whose name I sadly forget was one of if not the best we’ve ever had.

S
San Francisco
10 reviews
Dined on September 15, 2019
Overall 1food 2service 1ambience 1

There for a child’s birthday. Server forgot our child’s birthday and then when we reminded her she had the table sing once to both our child and someone else’s child. Normally each human gets their own song. No photos this time. Our son has them from the last five birthdays. This year apparently they don’t provide a photo anymore. Service was poor. Food was fine.

KC
1 review
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Very good service
On time all the service
Very clean

Q
Denver
6 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Chef Caesar was Awesome!

TH
1 review
Dined on September 14, 2019
Overall 3food 3service 3ambience 4

We were seated quickly upon arrival and used the Open Table app. We've been here before but felt that this visit wasn't as good as previous ones. Waitress for our table did not check back with us near enough. One other guest got up himself and went to the bar for service. Our chef seemed to be in a rush. Our veggies were not cooked long enough, my steak undercooked and had to be taken off my plate to cook longer. All items were under seasoned. I visited the bathroom and found it to be a total mess. Out of tp and paper towels overflowing, very wet floor. It was early, around 6 pm and it looked like it hadn't been checked all day. I let the front staff know. Overall, not a good visit and disappointed for the price that you pay.

LC
1 review
Dined on September 14, 2019
Overall 4food 5service 4ambience 5

Came to celebrate my 13 year old's B-day. While our chef was very skilled, he wasn't very enthusiastic and my didn't even get a shout out (even though I told our waiter twice) until the very end. I saw other tables got a light flicker and a "whoohoo! it's ya b-day!" from the chef, but not ours. Again, he was great and performed all the tricks, but I did not see him smile once. Was he having a bad day, or what?? It took away a little from the experience, but the food he prepared was great and we still had fun. We'll definitely be back, but hopefully we'll get someone a little less sourpuss.

A
Miami
11 reviews
Dined on September 13, 2019
Overall 3food 4service 2ambience 4

Very long wait. Took an hour for food to be served after sitting down and placing order. Food was great. Our chef was very nice, but did make some minor mistakes. Otherwise it was a good experience.

OT
San Francisco
1 review
Dined on September 13, 2019
Overall 3food 5service 2ambience 4

great time but we had to wait really long for service.

TK
San Francisco
4 reviews
Dined on September 8, 2019
Overall 5food 5service 4ambience 4

We had a wonderful time. The only down note was the server forgetting our salads, but all in all a great night and special dinner.

m
Chicago
1 review
Dined on September 8, 2019
Overall 2food 4service 1ambience 3

We had a reservation for 1PM. Arrived at 1:15PM and were seated at 1:30PM. The chef did not come out until ONE HOUR after–2:30PM. Super slow service and our server looked nervous and unsure the whole time. We spoke to the manager and asked if he could comp a meal from our check and he agreed, but they only took off $5. He kind of just dismissed the issue the first time we brought it up. When we received the check we had to ask again for him to comp. I do appreciate that they could accommodate my gluten-allergy. Food is tasty, and their fried rice is amazing. If you are watching your calories and sodium, ask them to put less butter/oil/soy sauce. He put like 2 tbsp of butter on my portion of fried rice, so I asked him to take some of it off. Our chef was not super entertaining, and was not very engaging words-wise. No throwing rice at us to catch in our mouths or trying to catch things in his hat. I've had much better experiences at other Benihana locations.

OT
San Francisco
1 review
Dined on September 7, 2019
Overall 1food 3service 1ambience 1

Terrible service, our order was taken at 6:20 and our chef did not come to the table to start cooking until 7:15, our waitress forgot drinks and did not communicate with the manager. It was my daughters bday and they did not sing or recognize her like they did other tables. We will NOT be returning!

BP
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Everything was fantastic about our dinner! My family really enjoyed the whole experience.

P
San Francisco
3 reviews
Dined on September 5, 2019
Overall 5food 5service 5ambience 5

Great food and best place for groups! Fun for the rowdy group who wants to have fun.

KL
San Francisco
1 review
Dined on September 5, 2019
Overall 3food 4service 3ambience 3

Very disappointed that we were not offered a photograph for my wife's birthday. First time in years!

OT
San Francisco
1 review
Dined on September 4, 2019
Overall 5food 3service 5ambience 5

My sons bday. She loved the show!!

OT
San Francisco
1 review
Dined on September 3, 2019
Overall 3food 4service 2ambience 3

This place is an institution and the routine is the exact same so they should have things down like clockwork. But they didn’t on my visit. The chef was great and the food was delicious but the waitress was awful. Three of us dined for my sons birthday. He had a great time but I noticed things like only two waters were brought, only one glass for the beer even though we told her we were splitting it, the plates were still in front of us when we got our check. And getting our check took forever, as did her picking it up and then the longest wait was for her to bring it back for signature. Our table mates even got up and went hunting for her.

OT
1 review
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Great experience as always. Thank you for the good food, service and chef performance.

OT
Sacramento
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Trip to SF to visit daughter at college. Great end to a great day

CR
San Francisco
2 reviews
Dined on August 30, 2019
Overall 3food 3service 4ambience 4

Rice was overcooked. Seemed like Chef needed more practice

AB
1 review
Dined on August 29, 2019
Overall 1food 3service 1ambience 2

Service was nothing less than horrible. When my friend and I arrived, we were blown off by both the hostess and a server. We had to walk around the restaurant for help. I encountered on hostess who was texting in a corner and said she couldn’t help me. I finally took it upon myself to come on open table and book a registration just to get help.

I arrived at 7:00pm and was seated at 8:45pm. Luckily the drinks at the bar were good, otherwise I wouldn’t have waited. But, once seated, we waited over 30 minutes for the hibachi cook and over an hour before the meal was cooked.

Horrible service and horrible experience.

T
1 review
Dined on August 29, 2019
Overall 5food 5service 3ambience 4

Food was great! Chef was great! Had a great bday dinner!

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