Benihana - Salt Lake City, UT
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
The service felt rushed table felt crammed and our chef had very little enthusiasm at all. We actually couldn't hear him speaking to us, the food was ok nothing special this is for the show usually. Today the show was weak and. I thing special at all:
Great place to go eat, chefs were very entertaining, food was very good and portion size was good. Service was very good. The only bad thing is the seating area is very tight
The cooks needs to stop doing their little tricks, we are tired of it. The price of the food is outrageously high. Probably our last visit.
They were understaffed with chefs. Food took a bit longer to get to us.
Dear DerekC We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
Benihana was delicious every time I come I have a different, but great experience. The boy who was helping us has ginger hair and he is the nicest server I have ever came across. We gave him a tip which was later taken away from him by another server in front of our face. The boy deserves better!
The staff worked hard to accommodate our needs and we really appreciated it. Thank you!
Such yummy food and love the experience!
It always takes forever to get going with our food. We were stressing a little bit because we had our dinner at 5, and needed to be somewhere at 7.. but it was cutting it close since it took about an hour to get our cook and start making our food.
Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website
Always good to eat here. My favorite is the stir fried rice. I always return for the stir fried rice.
This is the second time we have said we would never eat there again. Not sure why we tried it yesterday but we did. Very noisy. Waitress was hard to understand. Food was dull and uninteresting. Everything was cooked separately and served separately so by the time the main course, hibachi shrimp, was put on the plate everything was cold! The shrimp were uninteresting to say the least! Some sprouts, pea pods or anything to embellish the shrimp would have been an easy and inexpensive and welcome addition. We will not be back a third time! For the almost ninety bucks this cost us we deserved better.
Dear KipM Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.
This time not the best. Several good items were cold, long wait to be seated and long wait till good was prepared. Will be back though.
Dear RodD On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.
Had a reservation for 7:35.pm. Got a chef at 8:20pm. Waitress only checked on us 2 times
Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.
Covid has hit. The restaurant had a large number of staff call outs. We felt badly for our server and the chef. They had to work far more tables than usual. We had a long wait but our service was very good and the food was great.
The food was amazing! The fried rice was sooo good. My steak was done to perfection as was my chicken, and shrimp. The dipping sauces were so good, they added to the meal instead of detracting from it. Our cook was awesome. He was really knowledgeable about the sauces and told us about how long it took him to become a chef and what he ultimately had to do to pass the test, like cooking for corporate heads and not panic while doing it. Super experience!
Dear Guest thank you so much for your feedback, we hope to see you back again soon!
The food was very tasty and despite this being an expensive restaurant, it gives you a lot of tasty food for how much you pay! The only downside was that it took them a while to serve us. They may have been busy last night as well. But overall, this was an amazing place to eat!
Dear RebeccaA thank you so much for your feedback, we hope to see you back again soon!
As always the food and service was excellent. Unfortunately, two parties of college age men made the noise almost unbearable.
Dear NonaL We appreciate you dining with Benihana, thank you for the kind words!
We went to celebrate my birthday! It was great!
Dear LeslieR Thank you for celebrating your special occasion with the Benihana team!
45 minute wait with a reservation. Short staffed. Chef spent 20 minutes at our table. He cooked everything at once, offered no sauce, other 2 couples left the table before dessert. Disappointing and expensive way to celebrate my sons birthday. We won’t be back.
Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.
loved it exceptional food except the fried rice had to much butter in it. The steak and chicken I had was extremely good. The soup and salad was very good. The staff was all friendly and I never had to ask for a drink. The waitress was exceptional.
I was so very happy with the service and quality of the food. Everything tasted amazing!
Always excellent food never disappointed the chefs are great
Took 2 hours for us to be seated and served our food. We got there at 2:10 and didn’t leave till 4:15. They also only validated our parking for 1 hour even though it’s their fault we were there for 2 hours so we got to pay for the extra hour of parking when we left because they took so long. I also ordered a sushi roll at the beginning that didn’t come till after our main food was served
Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.
Wonderful and delightful date location. The food was great and the chef was funny and full of character.
The only set back was our server. She did alot of things that made us question if it was her first time. We did tip her and expressed our gratitude but there were long times where we didnt get a refill, plates werent cleared and the people seated with us had a birthday and were hoping for the cheesy birthday song but it never happened. 4/5
Dear Adam Thank you for your feedback! Come back soon!
I loved the experience!
I can’t get the food prepared like here anywhere else. It’s not the at table cooking, which is rare, that I refer to, but the flavors, style, and presentation. I like not having to cut my food—true Japanese style. Of course my body likes the American seating and my dexterity appreciates the optional fork.
I couldn’t ask for a finer dining experience!
Our chef was personable and quite skilled.
It was very busy—packed—when we arrived, but they got to us in a reasonable time all the same.
I won’t eat lobster anywhere else.
Dear DanF We appreciate you dining with Benihana, thank you for the kind words!
We were seated 1/2 hour after our reservation time (and then not served for a long time). We were sitting next to the windows. It was so cold that we all had to keep our heavy winter coats on the entire time. There was a large (3 table) party that was very drunk (at lunchtime). They were yelling, chanting, clinking their forks on the cooktop, and generally taking over the area. One of their kids was sitting on the floor, and the parent was literally feeding him spoonfuls of rice while he sat on the floor. For a restaurant with a dress code, they aren’t very concerned about the ambience. It ruined our experience. The servers just brought them more alcohol instead of dealing with the problem. Our experience was not as good as a result.
Dear CYnthiaCP on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.
Good food and staff. I would recommend the steak hibachi nicely done… thanks guys!
Dear Tony We are happy to hear that you enjoyed the dining experience!
We were seating fairly promptly (considering the holiday circumstances), our server was delightful and attentive she responded to a need before being asked. The chef did a wonderful job and was very entertaining. It was an overall wonderful experience for us on our first Christmas without our family.
Christmas Eve dinner with family
Dear Guest Thank you for celebrating your special occasion with the Benihana team!
Slightly disappointing. Our chef must of been really new or something - no personality. He cooked our vegtables and Lobster before we ever got out appetizer shrimp, and then did the meat, so the lobster was eaten or cold before we got out steaks. It is sad that they have to have this kind of Chef.
It was a great experience. Friendly staff. Chef was fun to watch and funny. People, come and visit SLC and see what it has to offer.
Always fun! We had a great time and look forward to going back!
Love this place! My family and I have been coming here at Christmas for a few years and it’s always such an enjoyable experience. Really great food and a fun atmosphere!
Our chef was really quite and not very inviting. Two orders never arrived and then when we received the bill we let them know that and asked to have them removed from our bill. They brought us the food in to go containers that hadn’t been provided while we were eating. I asked again and had to talk with a manager and then they removed them and apologized.
We made a reservation and still waited and hour to get seated once we sat down no one came and took our drink order. We ended up leaving because the service was awful
Dear AltitudeO We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
Cook was very inexperienced and took FOREVER to make the food.
Rude staff. Be prepared to wait a long time, even with a reservation
It was my first experience here, but it was memorable, I love it.
I reserved. We were seated and helped right away. The chef and staff were very efficient and friendly. The food was beyond outstanding. This place is the best place to go for when you hang out with friends or family.
You can order delivery directly from Benihana - Salt Lake City, UT using the Order Online button. Benihana - Salt Lake City, UT also offers delivery in partnership with Uber Eats. Benihana - Salt Lake City, UT also offers takeout which you can order by calling the restaurant at (801) 322-2421.
Benihana - Salt Lake City, UT is rated 4.2 stars by 1756 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.