Benihana - Salt Lake City, UT

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1. OT

   OpenTable Diner

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Everything was delish, it did take an entire hour for our cook to come but good thing I was not hungry and I had some sake to keep me enterado in the meantime lol

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2. JH

   JessicaH

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The food was very delicious and the atmosphere was super fun! Our chef was very fun and friendly!

   Report
3. L

   Loo5

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service4ambience2

   I love Benihana and love going here for special occasions. However, it felt that the logistics of this specific branch is somewhat questionable. We were seated an hour after checking into our reserved time, and the tables felt very cramped and saw a few people go ahead of us despite being on time. If anything, I felt really bad for the staff there because they were always trying to squeeze through tiny areas and even at the grill, the two chefs were back to back as they prepared the food. The food was top notch- benihana style. There's nothing but praise to be given to the food but I'm sure we all know that! Personally, as much as I love Benihana, this specific location was a bit of a rough place for us. We drove an hour to come to Benihana but I think next time we will end up eating at our local teppenyaki place because of the contrast in ambience.

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4. TC

   TracyC

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience1

   It was my husbands 48th birthday celebration. The food had no salt. We couldn't eat the meat or shrimp. Its overpriced and very noisy. Can't talk to your family without yelling. I won't be returning. Maybe to try Blue Iguana.

   Benihana - Salt Lake City, UTResponded 2 days agoHi TracyC, We’re truly sorry to hear about this experience during your special occasion. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Great time with family!

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6. MC

   MikeC

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience4

   The experience is one that everyone should enjoy. Can't wait to go back again

   Report
7. r

   radardlh

   Las Vegas

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service4ambience5

   Our waiter was slow, our chef was all over himself and did some of the things they normally do.

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8. SS

   SpenserS

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Don was the most fun entertainer! He kept us laughing and was very engaging. The food is awesome as per usual, and the prices were pretty good for what we got.

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9. GJ

   GarrettJ

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on January 28, 2023

   overall5food5service5ambience4

   Loved the wait staff, cook was amazing and entertaining. Host wasn't great but thank goodness we didn't have to deal with them much. Food was fantastic. Took 6 kids and my wife and I. They catered to everything for my kids so well. Everyone had a memorable experience to last a life time.

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10. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 26, 2023

    overall4food5service3ambience4

    We visit Benihana many times a year for different occasions. This visit was disappointing. We came to celebrate two 5 year olds birthdays. We were sat promptly at our reservation time. However we waited almost an hour and a half before our chef came out. The kids were starving and bored. The adults were also hungry and getting impatient. The chef was amazing, so that helped to make up for it some. We have had him before and would love to have him every time. Rogelio is very talented and delivered an entertaining experience and excellent food. Another issue was that they were out of all of their beer except for one. They were also out of their green tea ice cream. Two of the things we always order when we visit weren’t available. Which added to the disappointment. When I’m spending that much on a meal, I’m not only paying for the food, but I’m also paying for an elevated experience. Our experience on this visit was not money well spent.

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11. JF

    JayF

    Washington DC

    1 review

    vip
    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Excellent taste.

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12. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    Such a wonderful meal! Great service, fun chef!

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13. KW

    KevinW

    1 review

    3.0

    1 review

    Dined on January 21, 2023

    overall3food5service4ambience2

    First off, the food was amazing. You can always expect that from benihana. On this occasion though, we were a little disappointed in that we were seated in the back corner of the floor near what felt like was a wide open window. It was a 20 degree night in January and it felt like cold air was blasting right on us. I'm not exactly sure what the issue was, the actual source of where the cold air was coming from wasn't visible, but we tried to make someone aware, the manager even came over to check but it was really cold and nothing was done about it. Other parts of the restaurant seemed find, it was strictly just the back area where we were seated. That was only made worse by the fact that they were behind on chefs and we were sitting there for 2 and a half hours in total, which is fine had it been warm. Again, amazing food as always but the experience would have been more enjoyable had it not been so cold where we were sitting.

    Benihana - Salt Lake City, UTResponded on January 23, 2023Hi KevinW, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We’ll use this as a learning experience as to how we can improve. Please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website. please click on the “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

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14. OT

    OpenTable Diner

    Salt Lake City

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food5service2ambience3

    We had to wait a while. Restaurant very busy. Out server was very good and exact and great at drink refills. Our chef was AMAZING! Hilarious and entertaining. His name is Luis and he apparently is a floater from Colorado . He is the best we’ve ever had at SLC location

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15. NM

    NathanM

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Excellent food, service, and atmosphere. An elegant and fun place for a great dining experience.

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16. KS

    KathiS

    Salt Lake City

    30 reviews

    vip
    5.0

    30 reviews

    Dined on January 15, 2023

    overall5food5service3ambience4

    Good food and fun table. Service was slow, but understandable due to being short staffed. Presentation and food were great!

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17. R

    Rockyball63

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on January 13, 2023

    overall5food5service5ambience5

    Great food, great service, great ambiance, fun chef, enjoy going there for special occasions

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service5ambience5

    Birthday Celebration was great from beginning to end!

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19. GB

    GeraldB

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service5ambience5

    Overall great experience. Conscientious staff and wonderful ambience.

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20. DM

    DonnaM

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    There were 5 of us this time celebrating my son's 17th birthday. I wish I knew the chefs name, what I know is he's from AZ and has been cooking 11 years. This guy was fantastic! He kept our attention with humor and was honestly the most customer service oriented I've come across there. (Not saying others are bad- they are all great). But this guy I won't forget. If you aren't too worried about money I would most definitely recommend Benihana's.

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21. u

    underwhelmedcustomer

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    overall3food3service4ambience4

    The food has changed for the worse the last few times that we have been. The chef was not very interactive with the guests, and seemed like he was just going through the motions.

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22. J

    J2726

    Salt Lake City

    3 reviews

    vip
    4.0

    3 reviews

    Dined on January 6, 2023

    overall4food5service3ambience4

    Sat for 40 minutes after we finished our soup/salad waiting for a chef. They are short handed order an appetizer and prepared to wait!

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23. OT

    OpenTable Diner

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on January 5, 2023

    overall5food5service5ambience5

    Great service! Was able to see SLC and get a great meal at the same time. Awesome energy and experience.

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24. AP

    AmberP

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    overall5food5service5ambience5

    Their food is always amazing and the staff is friendly and cooks are fun! Our chef was so fun and interactive!

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25. OT

    OpenTable Diner

    Salt Lake City

    3 reviews

    4.0

    3 reviews

    Dined on January 4, 2023

    overall4food4service4ambience4

    Good food yeah

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26. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 3, 2023

    overall4food4service4ambience4

    Great service and food was good! Parking garage was closed, so that was frustrating.

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Always a great time & very entertaining. The food is immaculate, and never disappoints.

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28. SB

    SuzanneB

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service3ambience4

    We have gone to Benihanas for 30 years for New Year’s Eve. It has been a fun family tradition. I will comment about our SLC visit. We had a reservation at 5:30. We did not get seated until close to 6 and didn’t start eating until 6:45. That’s an hour and 15 min from our reservation time. Not great. We will continue to go here for our tradition but this time the wait time was awful. Suzanne Bunker

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29. OT

    OpenTable Diner

    Salt Lake City

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    I will always love benihanas! I've been coming here since I was literally 5 or 6 (am 23) and will continue to go for bfays, anniversaries and any other excuse I can get

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30. OT

    OpenTable Diner

    Salt Lake City

    2 reviews

    1.0

    2 reviews

    Dined on December 31, 2022

    overall1food5service1ambience2

    We have always loved Benihana any city we go to but this one never fails to disappoint & sadly it’s where we live. You’ll wait for a chef for over an hour for a chef. We waited hour & forty five till I had to ask what was going on. Very disappointed as this has continued to happen over the past 2-3 years. Wont be coming back.

    Report
31. LA

    LisaA

    Salt Lake City

    1 review

    4.0

    1 review

    Dined on December 31, 2022

    overall4food5service4ambience4

    I love Benihana. I know we live in difficult times and it's hard to find people who want to work. Our cook Pima was excellent, friendly, and cheerful. Our server I am sure did the best he could but forgot often to remember to bring orders and had to be reminded.

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32. LB

    LindaB

    Salt Lake City

    1 review

    4.0

    1 review

    Dined on December 31, 2022

    overall4food5service4ambience4

    Our waiter seemed to not care about the details. He took the traditional picture. You can’t see anyone very well and a stranger was included walking by. Maybe it was cultural. It was both our birthdays. We have a tradition of coming to Benihanas and will continue but hope our next waiter is more in tune.

    Report
33. JB

    JeanneB

    Chicago

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food4service5ambience4

    We had fun as a family with this experience. We had a table upstairs for the teppanyaki cooking. Considering the amount of food provided and the entertainment of the food being cooked, I thought it was not an unreasonable amount to spend. We all really liked the food too.

    Report
34. F

    Fafa

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Food was amazing and the people were so kind. Really enjoyed our time there.

    Report
35. LL

    LauraL

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Most delicious food ever. My kids loved the cooking demonstration and ate everything. They are picky but really liked the miso soup. It was expensive but seeing how much my kids ate and the new food they tried was worth it.

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36. MG

    MarilynG

    Tahoe

    40 reviews

    vip
    3.0

    40 reviews

    Dined on December 30, 2022

    overall3food4service3ambience3

    The restaurant is looking very tired. A renovation is needed badly. Food is good but the liquid dripping from the overhead venting is not appetizing. Will think twice before going again.

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37. OT

    OpenTable Diner

    Salt Lake City

    2 reviews

    2.0

    2 reviews

    Dined on December 30, 2022

    overall2food4service1ambience3

    The service was absolutely terrible. We waited so long for any food. The Cook was Great! The food is delicious! When we were done eating dinner portion our waiter never came back. Finally we went and told the hostess we felt like we had been forgotten. At that point the 3 people who had gone there to celebrate birthdays didn’t get their ice cream and were not sung to. It was a disappointment to spend that much money and not have a great experience.

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38. JA

    JANE61

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined on December 27, 2022

    overall1food3service1ambience3

    We waited one hour after being seated, before we even got salad, the service was the slowest I have ever ever experienced. Waited forever for water and drinks and refills never came. Disappointing as it wasn’t so busy to be an excuse. Once we finally were served the entree no one ever came and checked until they brought the bill. Everyone at our table and the next table were unhappy.

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39. LL

    LaurenL

    1 review

    2.0

    1 review

    Dined on December 26, 2022

    overall2food3service1ambience1

    Unfortunately we had to wait over one hour after our reservation to even get to our seats. Then an additional hour before our hibachi chef came to our table. Apparently they were short staffed. But I’m not sure if it’s worth the risk of going back if we have wait that long again.

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40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    To celebrate the holidays with our family, we try and reserve a table at Benihana’s. We love the tradition we share while eating delicious food and being entertained by top chefs in a wonderful environment.

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