Benihana - Salt Lake City, UT

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1. K

   Krazey6

   Las Vegas

   34 reviews

   vip
   5.0

   34 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Our entire dinner and chef was incredible!! The filet and shrimp was cooked to perfection right in front of us!! The chicken fried rice was crazy good and our sushi was delicious. The chef was a talented chef and the server lady was super attentive drinks were never empty and dishes were taken away when needed!! We will be back!

   Report
2. JB

   JustBill

   Las Vegas

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food2service1ambience3

   Our chef (Jeff?) was very clumsy and inexperienced. He tried to do his best, however, was less than satisfactory. I felt badly for him, but this was not a good experience for me nor my family. The filet mignon was not very tender.

   Report
3. R

   Roberta

   1 review

   5.0

   1 review

   Dined on March 20, 2023

   overall5food5service5ambience5

   It was wonderful, as usual! A Will definitely come back!

   Report
4. KB

   KostelB

   Portland

   1 review

   5.0

   1 review

   Dined on March 20, 2023

   overall5food5service5ambience5

   Josie was the best server, we will always come back!

   Report
5. RF

   RachaelF

   1 review

   5.0

   1 review

   Dined on March 19, 2023

   overall5food5service5ambience5

   We arrived early for our reservation and they got us right in. The food was amazing!

   Report
6. c

   coreyc

   1 review

   3.0

   1 review

   Dined on March 18, 2023

   overall3food3service3ambience5

   Old food left on plate, salad was tart. Service was okay at best.

   Benihana - Salt Lake City, UTResponded 7 days agoDear coreyc, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

   Report
7. DS

   DevakiS

   1 review

   4.0

   1 review

   Dined on March 18, 2023

   overall4food4service4ambience3

   It was our first time to Benihana. We liked the service & food. Loved the theatrical experience of the chefs. Though the portion size seemed small it was filling . Would definitely recommend the great experience atleast once for everyone

   Report
8. l

   los1900

   San Francisco

   1 review

   2.0

   1 review

   Dined on March 14, 2023

   overall2food2service3ambience2

   They keep going up and up and everything else keeps going down and down

   Benihana - Salt Lake City, UTResponded on March 15, 2023Dear los1900, we appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please help us understand what we can do to improve by visiting our "Contact Us" page on our website.

   Report
9. NM

   NeilM

   1 review

   4.0

   1 review

   Dined on March 13, 2023

   overall4food4service4ambience4

   always a pleasure ordered the Emperor so that I have steak, chicken and shrimp. Very much enjoyed the fried rice. My cosmopolitan has also delectable

   Benihana - Salt Lake City, UTResponded on March 15, 2023Dear NeilM, your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
10. OT

    OpenTable Diner

    Salt Lake City

    1 review

    4.0

    1 review

    Dined on March 13, 2023

    overall4food4service4ambience3

    The food is good, the restaurant is in major need of updating considering the price of the menu compared to other hibachi restaurants.

    Benihana - Salt Lake City, UTResponded on March 15, 2023Dear Guest, thank you for taking the time to leave us a review! We apologize for the inconvenience and thank you for bringing this to our attention. We hope to have the pleasure of serving you again!

    Report
11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience4

    Everything was good as expected. Lightning was too low. Unable to read menu

    Benihana - Salt Lake City, UTResponded on March 16, 2023Thank you for leaving us a positive rating, we hope to see you again soon!

    Report
12. BL

    BrentL

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 5, 2023

    overall5food5service5ambience5

    We had a fantastic lunch experience with our group of six. Our hibachi chef was entertaining, doing a magic trick in addition to the normal hibachi experience. As an added bonus they platoon our picture and printed it out for us, that was a really nice surprise! Thank you

    Benihana - Salt Lake City, UTResponded on March 7, 2023Dear valued guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

    Report
13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on March 5, 2023

    overall4food5service3ambience4

    It was good the service was a little slow but once they got started they kept going and the food was really good

    Benihana - Salt Lake City, UTResponded on March 7, 2023Dear valued guest, on behalf of the Benihana team, we thank you for choosing us and we look forward to serving you again!

    Report
14. OT

    OpenTable Diner

    Salt Lake City

    4 reviews

    2.0

    4 reviews

    Dined on February 26, 2023

    overall2food2service2ambience2

    I think we had new chefs and servers. 20 of us in our family for a 13 year old birthday, did not eat at same time. The food not prepared well or seasoned well,no show or fire or shrimp catch like all other Japanese restaurants. Ordered appitizers only received one after dinner started. Salad dressing/soup not the quality it was 3 years ago. Might be the worst & most expensive Japanese steakhouse we have ever been to. Sorry benihana :( I will give a kudo to John who was not our server who took time in his busy shift to take our picture, thank you!!)

    Benihana - Salt Lake City, UTResponded on February 28, 2023Dear Guest, thank you for your feedback. We’re extremely sorry to hear that your special celebration didn’t go as expected at our Benihana location. Please contact us directly at so we may further assist you. you may reach us by visiting our "Contact Us" page on our website.

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15. N

    Nikky

    1 review

    5.0

    1 review

    Dined on February 26, 2023

    overall5food5service5ambience5

    Awesome place to eat first time going. Food was amazing along with the staff!!! Everyone was very friendly and professional i made reservations for 8 pm we got their a bit early and was seated right bout our reservation time.

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16. J

    Jacks

    Salt Lake City

    1 review

    4.0

    1 review

    Dined on February 20, 2023

    overall4food4service4ambience5

    Good visit with tasty food. Alonso did good for the most part, but he did overcook my steak - I asked for a rare and got more of a medium. Not the biggest deal in the world, but hence the 4 stars.

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 20, 2023

    overall5food5service2ambience2

    Overall our time at Benihana was great! We always love the food and we’ve always experienced great service. However we were pretty disappointed in our service last night. Our hostess was not very personable or diligent about her job. We had to remind her numerous times about my husbands green tea. By the time he got his first cup, I was already on my second drink. And when he asked for a refill on the hot green tea, she brought him a tea that had turned cold! After that he gave up on the idea of having a hot beverage at all and just stuck to water. She didn’t do a very good job of checking up on us to make sure we needed anything. It took my brother in law a few times to grab her attention for a drink refill. I felt like the restaurant wasn’t so busy that it required all her attention elsewhere. I’ve experienced busier times with better service. I love this restaurant so I hope that the level of service improves before my next visit.

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18. TL

    TarshaL

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    My kids and I were in town for all Star staying at the Hilton and we walked over to one of our favorite restaurants, Benihana. The food was amazing as usual!

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19. OT

    OpenTable Diner

    New Orleans

    3 reviews

    vip
    3.0

    3 reviews

    Dined on February 19, 2023

    overall3food3service2ambience2

    Very slow service and our order was wrong - took 75 minutes to get our food

    Benihana - Salt Lake City, UTResponded on February 23, 2023Dear Guest, On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website.

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20. C

    Cynful

    1 review

    4.0

    1 review

    Dined on February 19, 2023

    overall4food4service3ambience3

    Food is always good - this visit had a new server that made us pay for our meal before we were even done with our main course - glad I didn't want another drink.

    Report
21. D

    Danad

    Denver

    1 review

    4.0

    1 review

    Dined on February 18, 2023

    overall4food4service4ambience2

    Dress lightly- the restaurant is really hot. Being upstairs with all the tables and the grills- the heat is prominent. Food tasted great, chef was great!

    Report
22. FH

    FeHappy

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on February 18, 2023

    overall3food4service5ambience1

    When we sat at our table it was so humid and hot!

    Benihana - Salt Lake City, UTResponded on February 23, 2023Dear FeHappy , Thank you for your review. We’re so sorry that your experience did not match your expectations, but we appreciate you bringing this matter to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “

    Report
23. CB

    CB72

    1 review

    3.0

    1 review

    Dined on February 17, 2023

    overall3food3service3ambience3

    The place needs to be updated. I felt like I was walking on carpet and sitting on countertops that were there 25 years ago. 👎🏼 we had a great night. Service was good. “Fan fair” was good. The accessibility of the chefs and staff to get in and out was annoying, and looked hard on the staff. Not sure I’ll be back. All the hype for meh! Not to mention you have to be seated in groups of 6-8 so that’s why it’s so hard to book. We wanted a nice night out. I felt like we left…sticky. Sorry guys.

    Benihana - Salt Lake City, UTResponded on February 28, 2023Dear CB72, thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our guests a great experience, and we want to keep improving. Please accept our apologies and feel free to contact us with further details regarding this experience by visiting our Contact Us page on our website.

    Report
24. OT

    OpenTable Diner

    Salt Lake City

    13 reviews

    vip
    1.0

    13 reviews

    Dined on February 17, 2023

    overall1food5service1ambience3

    Lousy service. Couldn’t get refills, took forever to get ice cream and bill, had to start walking towards the manager to pay the bill and then the ice cream comes out 10 mins later which by that time was too freaking late! Last time I will come here!

    Benihana - Salt Lake City, UTResponded on March 1, 2023Dear Guest, we apologize for the inconvenience and thank you for bringing this to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Report
25. BH

    BrookeH

    1 review

    2.0

    1 review

    Dined on February 16, 2023

    overall2food3service1ambience1

    Food was good, unhappy waitress and the 2 1/2 hour dinner sitting at the table was not ideal for a very expensive ticket.

    Benihana - Salt Lake City, UTResponded on March 1, 2023Dear BrookeH, thank you for sharing your review. We understand your concern and we apologize for your experience. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again.

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26. H

    Holly

    Salt Lake City

    6 reviews

    vip
    5.0

    6 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    Amazing Food! Chef Ramon was awesome! Service was wonderful as well

    Report
27. CG

    CameronG

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food4service2ambience3

    I had to wait 20 mins to get my drink. The cook seemed incredibly rushed to be done for the night instead of making it a good experience for everyone involved.

    Benihana - Salt Lake City, UTResponded on March 2, 2023Dear CameronG, on behalf of our team here at Benihana, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Report
28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on February 13, 2023

    overall1food1service2ambience2

    The service was terrible, the food took forever and it was a 1/5. They have Mexican employees making Asian accents. The amount you pay to eat there is definitely not worth it. Save your time and money.

    Benihana - Salt Lake City, UTResponded on February 14, 2023Dear valued guest, we sincerely apologize for the experience you had but thank you for bringing this to our attention. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5

    A lot of delicious food, the ambient was great!

    Report
30. OT

    OpenTable Diner

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on February 5, 2023

    overall5food5service5ambience5

    Everything was delish, it did take an entire hour for our cook to come but good thing I was not hungry and I had some sake to keep me enterado in the meantime lol

    Report
31. JH

    JessicaH

    1 review

    5.0

    1 review

    Dined on February 5, 2023

    overall5food5service5ambience5

    The food was very delicious and the atmosphere was super fun! Our chef was very fun and friendly!

    Report
32. L

    Loo5

    1 review

    4.0

    1 review

    Dined on February 4, 2023

    overall4food5service4ambience2

    I love Benihana and love going here for special occasions. However, it felt that the logistics of this specific branch is somewhat questionable. We were seated an hour after checking into our reserved time, and the tables felt very cramped and saw a few people go ahead of us despite being on time. If anything, I felt really bad for the staff there because they were always trying to squeeze through tiny areas and even at the grill, the two chefs were back to back as they prepared the food. The food was top notch- benihana style. There's nothing but praise to be given to the food but I'm sure we all know that! Personally, as much as I love Benihana, this specific location was a bit of a rough place for us. We drove an hour to come to Benihana but I think next time we will end up eating at our local teppenyaki place because of the contrast in ambience.

    Report
33. TC

    TracyC

    1 review

    1.0

    1 review

    Dined on February 4, 2023

    overall1food1service1ambience1

    It was my husbands 48th birthday celebration. The food had no salt. We couldn't eat the meat or shrimp. Its overpriced and very noisy. Can't talk to your family without yelling. I won't be returning. Maybe to try Blue Iguana.

    Benihana - Salt Lake City, UTResponded on February 6, 2023Hi TracyC, We’re truly sorry to hear about this experience during your special occasion. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website. Please click on “Leave Feedback About A Recent Visit To Benihana SUBMIT FEEDBACK “ Thank you.

    Report
34. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on February 4, 2023

    overall5food5service5ambience5

    Great time with family!

    Report
35. MC

    MikeC

    1 review

    5.0

    1 review

    Dined on February 4, 2023

    overall5food5service5ambience4

    The experience is one that everyone should enjoy. Can't wait to go back again

    Report
36. r

    radardlh

    Las Vegas

    1 review

    4.0

    1 review

    Dined on February 1, 2023

    overall4food5service4ambience5

    Our waiter was slow, our chef was all over himself and did some of the things they normally do.

    Report
37. SS

    SpenserS

    1 review

    5.0

    1 review

    Dined on February 1, 2023

    overall5food5service5ambience5

    Don was the most fun entertainer! He kept us laughing and was very engaging. The food is awesome as per usual, and the prices were pretty good for what we got.

    Report
38. GJ

    GarrettJ

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience4

    Loved the wait staff, cook was amazing and entertaining. Host wasn't great but thank goodness we didn't have to deal with them much. Food was fantastic. Took 6 kids and my wife and I. They catered to everything for my kids so well. Everyone had a memorable experience to last a life time.

    Report
39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 26, 2023

    overall4food5service3ambience4

    We visit Benihana many times a year for different occasions. This visit was disappointing. We came to celebrate two 5 year olds birthdays. We were sat promptly at our reservation time. However we waited almost an hour and a half before our chef came out. The kids were starving and bored. The adults were also hungry and getting impatient. The chef was amazing, so that helped to make up for it some. We have had him before and would love to have him every time. Rogelio is very talented and delivered an entertaining experience and excellent food. Another issue was that they were out of all of their beer except for one. They were also out of their green tea ice cream. Two of the things we always order when we visit weren’t available. Which added to the disappointment. When I’m spending that much on a meal, I’m not only paying for the food, but I’m also paying for an elevated experience. Our experience on this visit was not money well spent.

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40. JF

    JayF

    Washington DC

    1 review

    vip
    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Excellent taste.

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