Benihana - Sacramento

3.4
1617 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Sacramento is located at the corner of Sunrise and Madison Avenues, near Sunrise Mall regional shopping center in Citrus Heights. The restaurant hosts many loyal guests who come from far around for the showman chefs and dinner theatrics on the teppanyaki grill. You can also relax with friends, family or co-workers with the traditional teppanyaki show performed on the hibachi grill.
What 1617 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.9
food
3.3
service
3.2
ambience
3.2
value
Noise · Moderate
59% of people would recommend it to a friend
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RO
Sacramento
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Been going to this Benihana for over 10 years and can honestly say it has been a great experience each time
the food quality is always consistent and tastes great each time The filet is totally fantastic

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AK
1 review
Dined 3 days ago
Overall 3food 3service 3ambience 2

We have been dining at Benihana's for years. My only complaint is the duration we are in the resteraunt. In some cases we have waited 30-40 minutes at our table waiting for the cook. I think they should try to either bring in more chefs so tables are not waiting or be able to get us in and out in 1.5 hours.

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KK
Sacramento
1 review
Dined 4 days ago
Overall 2food 3service 3ambience 2

Every time I come here it gets wrose. Even with a reservation, we always end up waiting at least 30 minutes for a table. This time it took at least 45 minutes, once seated, for our chef to show up at our table. Manager came by with a lame excuse and said he 'had our back'. Whatever. We ordered sushi immediately and even with this huge delay, it didn't arrive until just about the time our chef did. The chef was awesome. He was actually very fun and really paid attention to his 'audience' and kept it entertaining and tasty for everyone. I don't think we will be back, as I hear there is a new teppanyaki place in town.

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H
San Francisco
1 review
Dined 4 days ago
Overall 3food 4service 3ambience 4

It took a long time for our chef to come, we waited for about 45 minutes at the table.

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OT
Sacramento
1 review
Dined 5 days ago
Overall 1food 3service 1ambience 3

The worst service ever!! We had reservations at 8:45 and did not get seated until close to 10!! When seated it took another 20 minutes to get our waitress. Terrible! Will not go back to that location ever again!!!

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TK
1 review
Dined 6 days ago
Overall 2food 3service 2ambience 2

We were seated immediately however we waited 2 hours for our chef.... also poor attention to the phone. I called 5 times to make a reservation, with no answer.

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BY
1 review
Dined 6 days ago
Overall 1food 5service 1ambience 1

Service was really slow and our chef was boring and didn't engage his group at all... other tables were laughing and having fun ... we all just got served our food. Took friends for first time and was not impressed at all ..

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OT
Sacramento
1 review
Dined 6 days ago
Overall 3food 4service 5ambience 1

The restaurant needs a makeover. Outdated and run down looking. Staff was very friendly.

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OT
1 review
Dined 7 days ago
Overall 1food 2service 1ambience 1

Longest wait I’ve ever had ah at any location. Slow service and the worst chef ever.

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L
San Francisco
1 review
Dined on January 10, 2019
Overall 5food 5service 5ambience 5

The place was great i go here alot but this time i had reservations at 745pm didnt get seated til 830pm had my grandsons with me celebrating one of there birthdays. Our chef was the best.

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OT
1 review
Dined on January 10, 2019
Overall 5food 5service 5ambience 5

Always the best

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c
1 review
Dined on January 10, 2019
Overall 4food 4service 4ambience 3

Perfect place to go for dinner and a show. Had fun watching the hibachi chef prepare our food. Place smells great. Would recommend for anyone who hasn’t tried tepanyaki. Love that they have a $30 birthday coupon. Helped make the meal affordable. You also get a free icecream if it’s your birthday. Spent almost two hours here including waiting time to be seated and the time it took for the food to be prepared in front of you. Definitely not a quick bite!

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SE
1 review
Dined on January 10, 2019
Overall 5food 5service 5ambience 5

Excellent food, awesome time with family. The chef was SO personable and good!

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LG
1 review
Dined on January 9, 2019
Overall 5food 5service 5ambience 3

Went for my 30th birthday. Shared the table with 3 other birthday ladies. Fun atmosphere to hang out and meet new people!

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a
1 review
Dined on January 7, 2019
Overall 1food 1service 1ambience 1

Reserved a table but never got seated stood there for 45 min with my gf waiting only to cancel and go somewhere else worst place I've ever been

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I
1 review
Dined on January 7, 2019
Overall 2food 3service 1ambience 1

Our reservations were for 6:15 we were seated around 7:30 then had to wait another hour for our chef to come to our table. I love Benihanas but the seevice was horrible this night and the host at the front got into an argument swearing in front of several customers

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OT
Sacramento
1 review
Dined on January 7, 2019
Overall 2food 2service 2ambience 2

There was an argument with employees that carried through the majority of our meal. The manager was involved and continued the argument in public in the middle of all the dining. He and one employee say the F word, another call another a hitch, etc. it was horrific. Everything suffered due to this. We dine there quite often and was appalled by the manager and employees behavior! Manager should have taken that back in the back and not in front of customers. One of the employees actually came to our table to Apologize. That should have been the manager but appreciated the employee doing so and having the courage to do that

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B
Sacramento
8 reviews
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

Great chef and delicious food

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OT
Sacramento
3 reviews
Dined on January 5, 2019
Overall 4food 4service 4ambience 4

It was my wife’s birthday. Everything was very good service food, we are very happy

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AD
1 review
Dined on January 4, 2019
Overall 1food 1service 1ambience 1

Had a reservation. Food was still not being cooked an hour and 15 minutes after being seated. Loud drunk people at every table.

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JV
1 review
Dined on January 4, 2019
Overall 1food 1service 5ambience 2

We were seated 30 minutes after our reservation. An hour later, we still didn't have a chef. Our server was great but we finally had to ask what was taking so long. A "manager" came over to offer us refills of soup or salad then eventually told us they were short staffed and there were 3 tables ahead of us still for a chef. I wish they would've told us they were short before wasting an hour & 1/2 of my time. We ended up leaving, hungry, and irritated.

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ME
1 review
Dined on January 3, 2019
Overall 1food 3service 1ambience 1

Worst service ever. Had reservation for 7. Wasn’t seated until 8. Chef didn’t come to table until 9 to start cooking. Manager was horrible. Very disappointed in my experience.

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KP
Seattle
1 review
Dined on January 3, 2019
Overall 2food 3service 2ambience 3

We went to celebrate my birthday. It took over an hour and 15 mins from when we were seated to actually have our chef come to our table. Then at the end of the meal they didn’t even have the ice cream we wanted for dessert (when we bought meals that specifically come with ice cream). They didn’t offer to compensate anything for either issue.

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W
Sacramento
12 reviews
Dined on January 3, 2019
Overall 5food 5service 3ambience 4

Went for 2 birthdays. Always a good time. Not enough chefs though.

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TP
1 review
Dined on January 3, 2019
Overall 1food 4service 2ambience 4

Would not recommend this place. Seated and waited 90 minutes for someone to cook. Who in their right mind would want yo wait 90 minutes just to start cooking. Absolutely would never recommend this place to anyone

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A
1 review
Dined on January 2, 2019
Overall 5food 5service 5ambience 5

Eric was our chef this time he did am awesome job. I love this plave.

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p
1 review
Dined on January 2, 2019
Overall 2food 3service 1ambience 2

WAS EXCITED TO TAKE MY GRANDAUGHTER SHE IS 24 WAS A LET DOWN TO BOTH OF US THE WAIT WAS OVER 1 HR TO HAVE SOMEONE SHOW UP AT OUR TABLE. HE SAID HE DID THAT FOR 10 YEARS THE OTHER ONES AT THE OTHER TABLE WERE GOOD HE ACTED BORED WITH US/

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N
Sacramento
1 review
Dined on January 2, 2019
Overall 1food 3service 1ambience 1

Took 3 hours for a chief. They were not busy at all. Other people that came after us got served first. Not fair. I won’t be back. Not even a discount or nothing! Juuuunnk

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OT
Tahoe
1 review
Dined on January 2, 2019
Overall 2food 3service 2ambience 2

Poor service. A party of 12 was seated the same time we did. Our own experience was mediocre (some items forgotten mixed up orders, etc). But the party of 12 next to us, their chef never came. We ate and paid our bill but the party of 12 were not even given any soup or salad and the manager instead of apologizing and make the situation better, started arguing with the customers who are all upset after sitting and waiting for 1-1/2 hours. I read most of the reviews and realized that this is a natural occurrence at this Benihana location. Not going back there.

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OT
Sacramento
3 reviews
Dined on January 2, 2019
Overall 3food 4service 4ambience 3

While the food was great, I don’t believe we will be back, the ambience was lackluster, the carts used by the hibachi chef was filthy, and the whole experience just felt like there was no effort to make the meal a great experience, the meal is not cheap and we just expected better

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NY
Central Coast
11 reviews
Dined on January 1, 2019
Overall 1food 1service 1ambience 1

HORRIBLE! AVOID THIS RESTAURANT!!! WILL NEVER RETURN! WORST NEW YEARS EVER!! We made our reservation 2 months in advance however, we waited almost 2 hours b4 we were served our 1st course. They shoved 9 adults at a table for 8, table next to us had 10 people shoved at their table for 8, people had to partly share a chair, manager didn’t care when we complained, they forgot food even after repeated requests, didn’t season food after multiple requests, food super bland, “fried” rice came out as bland white rice, “chef” had zero personality/did NO signature Benihana tricks such as “the volcano, etc” and he chopped lobster into in-edible shreds, waitress barely came around to refill drinks, given only a couple tablespoons of sauce. The chef repeatedly let raw meat touch cooked meat. This Restaurant has been a family tradition for 20 years. But because of this, we will never return again

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p
Sacramento
12 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 3

Family Holiday gathering

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CJ
San Francisco
1 review
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

Very pleasing atmosphere and of course excellent food...

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KJ
Sacramento
1 review
Dined on December 29, 2018
Overall 2food 1service 3ambience 2

Our cook was terrible. He did everything wrong I had to ask him to put our veggies back on the grill, he burnt my steak to where I couldn’t eat it. Food tasted like garlic butter and nothing else and seasoning wasn’t in the question at all. I will never go back to this location. The waiter ripped my kids off with their change

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OT
Sacramento
1 review
Dined on December 29, 2018
Overall 2food 5service 2ambience 4

Takes too long. Two and a half hours to eat. Too long.

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MK
Sacramento
3 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

The chef was very friendly and entertaining. The food was awesome! We will definitely be back soon.

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KT
Sacramento
22 reviews
Dined on December 27, 2018
Overall 5food 5service 5ambience 5

An all time favorite for me. Their fried rice is sin qua non as is their Chateaubriand and lobster. It is pricey, but if you get a really good chef, it can make for some real amusement and discussion post dinner. It is still in my opinion one of the best chain restaurants for families ever.

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AY
1 review
Dined on December 26, 2018
Overall 2food 5service 1ambience 5

We had reservations on Christmas day for 6:15 p.m., but when we arrived, were told that three chefs had called in sick, & a party of 40 had just been seated ahead of us. Result: we wouldn't see a chef for at least 1.5 to 2 hours after being sat. Unacceptable. We bagged it & went for pizza instead.
Disappointed.

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d
Sacramento
4 reviews
Dined on December 26, 2018
Overall 2food 3service 1ambience 3

We had a 6 PM reservation and arrived right on time. The restaurant was bursting at the seams and terribly noisy. We waited longer than 10 minutes before someone arrived to check us in. She told us it would be a long wait and rushed off. Apparently 3 chefs had not showed for work. A party of 40 people were ahead of us waiting to be seated as well as numerous others who also had reservations. Some had been told it would be about 2 hours. We eventually gave up and left. We will not even try to return.

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PS
1 review
Dined on December 26, 2018
Overall 1food 1service 1ambience 1

Worst experience ever for Christmas dinner. We waited two hours to end up leaving because still not being seated and was told could be another hour.
We left and ended up eating fast food because nothing was open and no food was planned for Christmas day.

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