Benihana - Sacramento

3.5
1737 reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Sacramento is located at the corner of Sunrise and Madison Avenues, near Sunrise Mall regional shopping center in Citrus Heights. The restaurant hosts many loyal guests who come from far around for the showman chefs and dinner theatrics on the teppanyaki grill. You can also relax with friends, family or co-workers with the traditional teppanyaki show performed on the hibachi grill.
What 1737 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
4.0
food
3.4
service
3.4
ambience
3.3
value
Noise · Moderate
67% of people would recommend it to a friend
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HE
Sacramento
4 reviews
Dined a day ago
Overall 4food 4service 3ambience 3

I honestly don't know why I keep subjecting myself to this place 4 out of five times I am disappointed. Tonight our chef rushed through everything and messed up our order. One in our party had never been and we talked up the entertainment, he didn't hardly do any of the fun stuff and when he did it was at the very end of the meal. Very disappointing!

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TD
1 review
Dined 2 days ago
Overall 1food 2service 1ambience 2

The worst restaurant I have been to in a long time! We went here to celebrate my daughter’s 8th birthday and it was just awful!

We had reservations so being seated wasn’t a problem. In fact, we actually got seated a couple minutes early. The problem began when it took 30-40 minutes just for our server to get our drink orders. Then, when she finally came back with them she was missing one. Next, the soup and salad took forever.

Keep in mind that the chef hasn’t even arrived at our table yet. Two tables behind us were seated well after us and their chef was beginning their meal already, and we had just received our salads! I was irritated at this so went and spoke with the manager, who seemed like he cared. Gave us a couple California rolls for free to hold us over unt the chef arrived. The whole night took about 3 hours (most of which was waiting).

The food wasn’t even that impressive. Especially for the price.

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B
Sacramento
11 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Delicious Great food

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CH
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 3

Amanda was our server. She was wonderful, outstanding, and sweet. Food was outstanding. This was our first visit. We will be back. Thank you!

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RC
1 review
Dined 3 days ago
Overall 3food 2service 4ambience 1

The steak was very good but shrimp was good at all. It was a good show but way over priced for what you get.

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GS
1 review
Dined 5 days ago
Overall 3food 4service 4ambience 5

Service was too slow, waitress took too long, we wait about one hour before we got a cook. Waitress need it to check if we need it something.

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SH
1 review
Dined 5 days ago
Overall 3food 5service 5ambience 1

Wish you had a more quiet atmosphere. Booths would work.

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HA
Sacramento
1 review
Dined 5 days ago
Overall 4food 5service 5ambience 3

Great for a special occasion! We loved it. Food was delicious.

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RT
Sacramento
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

the food was excellent and we enjoyed the experience greatly. i haven't been in awhile and was very pleased with everthing. i will be going back soon- probably in April !

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OT
1 review
Dined 6 days ago
Overall 1food 1service 1ambience 1

The last 3 times I have went to this Benihana I have been diappointed. Waited 2 hours before the cook arrived, the cook never bought all the food ordered, they charge for garlic butter now. I will never go to this Benihana ever again and do not recommend anybody else to go there. For the prices they charge, the service is just unacceptable and the manager did nothing to make it right.

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c
1 review
Dined on March 17, 2019
Overall 2food 3service 1ambience 1

food was pretty good. thought it was silly to have to pay extra for garlic butter for our shrimp and lobster when most restaurants do that as a standard for those items, even though it was only 50 cents per request, its the point i guess. or cook was lacking a personality, one of our more boring visits. and one of our people had to clear dirty dishes from the table to clear clutter. not too cool.

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C
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Great food, funny chefs, and very good service. Took my wife for her birthday and she loved it. Definitely coming back.

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B
Sacramento
12 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

The food was great BUT they need to fix their exhaust fans as I do not like my clothes to smell like the food they’re cooking. The last two times that we had dinner there our clothes smelled like the food

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MS
1 review
Dined on March 13, 2019
Overall 1food 1service 1ambience 1

The service takes forever! The place is old and a bit dingy. The food was just ahhh, nothing impressive. If you are going to pay 25$ for steak might as well go to Outback or Texas Roadhouse. Would not go back again!

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KR
1 review
Dined on March 12, 2019
Overall 1food 1service 1ambience 1

Worst experience ever...chef was horrible, got cheated on the food portions, service took forever, chef failed to have all required items for preparing dinner our dinner and the food was overly bland.

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DB
1 review
Dined on March 11, 2019
Overall 3food 5service 4ambience 4

our exerience was that great. some of the food we did not like, ie the dressings on the salad and other dishes. we had to wait a long time to be given a chef at our table. no one in our party felt full after the dinner.

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OT
1 review
Dined on March 10, 2019
Overall 1food 2service 1ambience 2

It’s was my boyfriends birthday and we made reservations at 8:15, we didn’t get seated until 9:45 waited longer for the cook and then as the cook was about to start cooking he realized the grill was off and had to wait even longer. He didn’t start cooking until 10:30 We finished at 11:40pm which I think is a ridiculous wait time , No apologies no communication, this was my second time here and had the worst experience ever.

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C
1 review
Dined on March 10, 2019
Overall 2food 5service 1ambience 2

Our 2nd attempt. We didn't have to wait past our reservation this time. Yay! The waitresss was still rushing, and ordered my sushi roll wrong. The tables practically sit on each other. The chefs are back to back. Let's hope they don't mess up and accidentally miss that spatula toss, it would probably hit the other chef on the head. The chairs are extremely close to each other too. We paid over $150 for a family of 5, that's with $40 sushi, and water. The food is always good. I waked our feeling I did not get my money worth. I would've felt better spending it at another restaurant that didn't have waitress w/attitude and rushing all over.

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JP
Sacramento
11 reviews
Dined on March 8, 2019
Overall 4food 5service 4ambience 4

1st time and loved it!!!! VERY entertaining and the food was delicious!

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JA
1 review
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

We had a fantastic time! We were celebrating 2 birthdays and one of the celebrants had never been before....they were both so pleased with our choice! Also, the touch of taking our photos was an extra bonus!! Thanks so much!

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OT
Sacramento
2 reviews
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Fun experience,good food, great staff

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DF
Sacramento
1 review
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Every thing was great and the chef was the best we have ever seen and the food was great we were there to celebrate my Birthday and we ask 2 of our frinds to join us for tjere first time and they loved it DF

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OT
Sacramento
1 review
Dined on March 7, 2019
Overall 3food 3service 3ambience 3

Kinda sad about the overall experience. We have a family tradition of spending a birthday (or 2 or 3) at a Benihana. Sacramento location was our choice this time. We were seated exactly at reservation tine (4:00pm). We went during Happy Hour but the special drink pricing is only good on the bar. Didn’t find that out until it was time for our drink order. Ugh. I was looking for to splurging with Chateaubriand but was served a regular Filet Mignon by mistake. Didn’t realize it until I had eaten a bit & didn’t want to call attention during my daughter’s birthday celebration so I just dealt with it. Other party at our table had their order messed up also. Waitress came & asked our ice cream order then did not bring me my selection.
Side note... I used the ladies restroom & while waiting for my granddaughter, worker came in, checked empty stalls then proceeded to lift her leg into the trash can & stomp down the disposed paper towels. She left without washing her hands.
Overall, disappointed in entire experience. We may try again but this definitely will cause us to think about other locations in the future.

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v
1 review
Dined on March 5, 2019
Overall 1food 1service 1ambience 1

It took two hours for our chief to come out, the waitress took her time to get to our table and everytime we had asked for an order of something , she would jolt away before we could finish our request. The other staff members were no help for our chef who came late and had some mixed up order. Everyone ignored the chef and our table, we were not compensated for our time, patient and service. It was also my birthday and it did not go as plan.

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SD
Sacramento
2 reviews
Dined on March 5, 2019
Overall 4food 5service 5ambience 4

In my opinion, they never have enough cooks. Patrons always waiting for a cook to serve their table. Also, I think that the bar is a bit skimpy when it comes to pours, and charging $4.50 or whatever it is extra for fried rice is a bit ridiculous when white rice comes with the meal.

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KB
1 review
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

We had an amazing time with a great chef! I will for sure be coming back. It was the first time the rest of my family had ever been, and now they all want to plan our next family dinner there.

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DR
Sacramento
13 reviews
Dined on March 4, 2019
Overall 4food 5service 4ambience 3

Always an enjoyable experience. Our place for birthdays and celebrations.

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K
Sacramento
1 review
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

Went there with my daughter. We both enjoyed the chef and the food. It will s a great place to have a leisurely dinner.

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LM
1 review
Dined on March 3, 2019
Overall 4food 5service 2ambience 5

Overall a great experience, only drawback was service, our server is too slow, not at all accurate, more than half the orders at our table were incorrect. I'm hoping she was just inexperienced and will improve with time and practice.

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OT
Los Angeles
2 reviews
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Great experience

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MK
Sacramento
4 reviews
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

I always enjoy dining at Benihana. The food is wonderful. The chef is always entertaining. The staff are so nice. We will be back.

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RV
Sacramento
2 reviews
Dined on March 1, 2019
Overall 1food 1service 1ambience 1

I had reservations at 4:15 March 1 I came in nobody was at the front desk but the young men to the left stated that someone will be with me a lady came looked at me and my daughters did not ask if we needed help but went to go talk to the man at the bar to the left that was working
me and my daughters sat down and then another customer came in a lady came fromthe back and just went and asked how can I help you to the man I stated I was here first I haven’t been helped she turned toward the man and apologize profusely and said how can I help you talking to me with a attitude I told her I had reservations for me and my two daughters she huridly looked for it Tell me a be a few minutes and promptly went back to the man that came to the door took his order it was complete his transaction with great customer service skills me and my daughter sat there for five minutes nothing was said we weren’t seated mind you that I am a black female with two biracial daughters and the man that came thru the door was white The lady that an ttempted to check me in was not friendly I didn’t feel welcome but I did notice that she used great customer service towards the older white gentleman I feel if you’re waiting area is full with patrons the hostess needs to say who was first how may I help common sense and basic manners I will not be returning to Benihana’s in Citrus Heights California it was unacceptable with rudeness

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LM
1 review
Dined on February 28, 2019
Overall 2food 3service 1ambience 1

The service was exceptionally slow and disappointing. We had a 5:15 reservation and did not have our meal until 7pm. The place was very dirty - garbage on the floor, worn out carpets unclean bathrooms. We will never visit this Benihana again.

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A
Sacramento
5 reviews
Dined on February 27, 2019
Overall 3food 5service 3ambience 2

I would’ve given it more stars but even with the reservation, we weren’t seated until more than a half hour later. Not the typical Benihana ambiance you would expect but they still deliver the same excellent flavor.

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MC
Sacramento
1 review
Dined on February 25, 2019
Overall 3food 3service 2ambience 3

It’s usually a good experience, but this night we waited a very long time to be served or cooked for, because too many people and not enough cooks.
It’s always good food though.

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OT
1 review
Dined on February 25, 2019
Overall 1food 2service 1ambience 1

They only had 3 chefs for the whole restaurant. It took over 2 hours for the chef to get to us. People walked out due to the wait. It was ridiculous. The server was slow to get our salad and soup and refills. He hardly came to us. He didn’t offer appetizers or anything. When I ordered enamame, after about an hour and an half of waiting on the chef, when he brought it he said it was on the house but then we were charged for it. The chef was fast but didn’t do what the chefs usually do to entertain us because he was trying to get to other tables. The managers didn’t come to our table to apologize for the wait. We would’ve walked out ourselves, but we were with family. Even though the other Benihana’s is farther for us, we will not be returning to this one. It seems like this Benihana’s is subpar every time we go there.

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J
Sacramento
1 review
Dined on February 24, 2019
Overall 4food 5service 4ambience 3

6th birthday

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ME
1 review
Dined on February 24, 2019
Overall 5food 5service 4ambience 4

We really enjoyed our time, our Chef was fun and entertaining. The food was cooked to order. It does get a bit noisy but to expect that, as they are cooking right there. Service could have been better, we were at the very back and felt forgotten on a couple of occasions.

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LG
1 review
Dined on February 22, 2019
Overall 3food 3service 3ambience 3

Not what i thought. Not much of a show either. Food okay.

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H
1 review
Dined on February 21, 2019
Overall 3food 4service 3ambience 3

Not the best experience we’ve had there, but the chef and food was great

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