Nearby points of interest
Nearby points of interest
About Benihana - Puente Hills
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Puente Hills has been serving the community of the San Gabriel Valley for over 25 years. It is beloved by families who have been returning for generations and boasts a loyal following of Benihana fans who enjoy delicious teppanyaki dining as well as fresh and savory sushi. Benihana is located just a short drive from the championship Industry Hills Golf Course at Pacific Palms hotel. An 18% service charge is added to all guest checks for parties of eight or more.
Los Angeles, CA 91748
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm
Monday - Thursday: 3:00 pm - 10:00 pm
Friday - Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
Benihana - Puente Hills Ratings and Reviews
Well I've been going to Benihana's for a long time now and I was unsatisfied with the portions of food seems like to give you less and less now and server was really slow he forgot our rice. unsatisfied. They stop serving mushrooms as an appetizer disappointed.
It started well and then went downhill. We were seated quickly. Our server was the problem. He took his time with the drinks and then messed mine up and had to bring another. Then he took our tables order and must have forgotten to put it in because the table across from us had been seated and was already through part of the show when we asked where our chef was. We had already been waiting 45mins. I understand it was a busy night and I expected to wait a bit but this was ridiculous. The manager was helpful so that was nice. The server who allowed ours to go on break was night and day. He took our plates,refilled drinks in a very timely manner and was fantastic. I would still come back but would still have reservations as to the service, it put a bad taste in my mouth.
I was extremely disappointed in the service, starting with our cook taking a very long time to bring the food to start cooking. A table that was seated after us had their food on the grill before our cook even showed up. The cook himself was good and entertaining but still didn't make up for the mix up which was what he told us.
I stopped in the ladies' bathroom on my way out and it was disgusting. Toilet paper and towels on the floor and 2 stalls didn't have any toilet paper OR even toilet seat covers. Not going back to Puente Hills Benihana.
I'll stick to the Santa Anita location!
My family went for a dinner on Sat, Feb, 3rd. We each ordered combination of filet mignon and seafood. Three of us asked for medium for our steaks, but they all came out well done. It wasn't tender as filet mignon should be and overall too salty. The wait time was very long, also( we had an a reservation).
Our experience this time was one of the worst that I have experience at any bennihana's. Service was not at its best , nor was the experience with the chef. Food is proportioned at benihana4 and the chef decided to skimp on our portions to feed someone at our table that didn't order food.
It was very crowded. We were seated in the back. Our chef was non-energetic and hardly cracked a smile. Our steak and scallops were over cooked, even though the steak was requested to be Medium rare, more like medium.
Our server was too busy, he forgot our napkins, refilling water and took another 30 mins to get him to come back with ice cream, sing and get the check.
The singing part was very meak, no energy and just going through the motions. Celebrating my daughter's 14th BD but the food was just so so.
Love the food, great place to celebrate special day. But as always, the place is packed with people, so our server was super busy, constantly forget our request. We had birthday at our table and we didn’t even get a birthday singing, not to mention free ice cream
I arrived 10 min prior to our reservation, checked in and went out to my car that was right outside the resturaunt to get something. The rest of my party arrived and we were outside for a couple minutes, went back inside at 6:30 for our reservation and were told "we called your name 5 minutes ago, your table is gone" when i questioned them on this because it was 6:30 on the dot and the rest of my party had just arrived... i was rudely told that my name was call and they had went outside and called it as well. I informed them that i was standing right outside and got no response.. myself and my friends then had to wait another 15 minutes to be sat with no apology. Worse service i have ever had and i go to this location all the time.
I wish I could give it a 5 star review for overall and service but unfortunately we had a horrible experience at the bar. We arrived at 645pm for a 7pm reservation so we decided to go to the bar for one drink and catch the end of Happy Hour. The bar was busy which I would expect at that hour. We walked to the end of the bar and waited for the girl to come over to us. She never made eye-contact as much as to say "I'll be with you in a minute" or anything like that. She pretty much purposely ignored us. Finally came over and the couple next to us was there first so I let them order first. She brought back their drinks and walked away. Didn't even ask us what we wanted. By now it was 7pm and another bartender happened to walk into the bar so we asked him for drinks. He brought the drinks immediately and honored Happy Hour. I know she was very busy but the fact that she purposely ignored us was uncalled for. Luckily our dinner was amazing and the Chef was outstanding so it made up for that sour taste she left. She should NOT be working there with that attitude!
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