About Benihana - Puente Hills

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana in Puente Hills has been serving the community of the San Gabriel Valley for over 25 years. It is beloved by families who have been returning for generations and boasts a loyal following of Benihana fans who enjoy delicious teppanyaki dining as well as fresh and savory sushi. Benihana is located just a short drive from the championship Industry Hills Golf Course at Pacific Palms hotel. An 18% service charge is added to all guest checks for parties of eight or more.

17877 Gale Ave.
Los Angeles, CA 91748
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Friday: 11:00 am - 3:00 pm
Saturday - Sunday: 11:30 am - 3:00 pm

DINNER:
Monday - Thursday: 3:00 pm - 10:00 pm
Friday - Saturday: 3:00 pm - 11:00 pm
Sunday: 3:00 pm - 10:00 pm

Cross Street:
Azusa Ave

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(626) 912-8784

Website:
http://www.benihana.com/locations/puentehills-ca-ph

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

Benihana - Puente Hills Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.5

service

4.2

ambience

4.3

value

4.1

Noise

Moderate

83% would recommend it to a friend

Good for Birthdays (69)
Special Occasion (53)
Fun (42)
See All
Good for Groups (39)
Good for a Date (33)
Good for Anniversaries (29)
Kid-friendly (28)
Casual (25)
Great for Lunch (24)
Creative Cuisine (23)
Worth the Drive (14)
Romantic (13)
Tasting Menu (13)
Comfort Food (13)
Authentic (11)
Happy Hour (10)
Sunday Lunch (10)
Seasonal (9)
Business Meals (8)
Fit for Foodies (8)
Healthy (8)
People Watching (8)
Bar Seating (6)
Pre/post Theatre (6)
Hot Spot (6)
Handcrafted Cocktails (5)
Neighborhood Gem (5)
Great Beer (4)
Scenic View (4)
Great for Brunch (3)
Cozy (3)
Disabled Access (3)
Late-night Find (3)
Spicy (3)
Good Vegetarian Options (3)
Great for Outdoor Dining (2)
Tapas (2)
Vegan (2)
Vibrant Bar Scene (2)
Organic (1)
Paleo Friendly (1)
Quiet Conversation (1)
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1512 reviews
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·Dined 2 days ago

It was was a good overall dining experience. The food was very good.

Tags: Special Occasion, Fun
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food5
ambience4
service5
value4

 
 (Los Angeles)·Dined 2 days ago

Service was beyond horrible.

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food5
ambience1
service1

 
·Dined 2 days ago

Well I've been going to Benihana's for a long time now and I was unsatisfied with the portions of food seems like to give you less and less now and server was really slow he forgot our rice. unsatisfied. They stop serving mushrooms as an appetizer disappointed.

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food2
ambience2
service2
value3

 
 (Los Angeles)·Dined 3 days ago

Servers took to long do do anything. Drinks took forever, appetizers took forever, dessert took forever and boy even the check took forever.

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food4
ambience4
service2
value4

 
·Dined 3 days ago

Art the chef is the best. He was very entertaining and cook really good.

Tags: Comfort Food
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined 4 days ago

We always enjoying eating here. We come here for special occasions.

Tags: Good for Birthdays, Kid-friendly
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food5
ambience5
service5
value5

 
·Dined 4 days ago

First time there, was more than what I expected. Very fun and excellent food.

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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined 6 days ago

Was a typical teppanyaki grill. Thought there was more to Benihana’s.

Tags: Special Occasion
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food4
ambience3
service3
value2

 
 (Los Angeles)·Dined 7 days ago

It started well and then went downhill. We were seated quickly. Our server was the problem. He took his time with the drinks and then messed mine up and had to bring another. Then he took our tables order and must have forgotten to put it in because the table across from us had been seated and was already through part of the show when we asked where our chef was. We had already been waiting 45mins. I understand it was a busy night and I expected to wait a bit but this was ridiculous. The manager was helpful so that was nice. The server who allowed ours to go on break was night and day. He took our plates,refilled drinks in a very timely manner and was fantastic. I would still come back but would still have reservations as to the service, it put a bad taste in my mouth.

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food5
ambience4
service2
value4

 
 (Los Angeles)·Dined 7 days ago

Went here for Valentine's which I think you can't go wrong with, but way too many kids, kids at every single table, not the restaurants fault but still. Plus we waited for at least an extra 20min even though we had reservations.

Tags: Good for a Date
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food5
ambience3
service3
value4

 
 (Little Rock)·Dined 7 days ago

Great service, great food and family quality entertainment. I definitely recommend this place to my family and friends.

Tags: Special Occasion
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on February 13, 2018

Valentine’s Day

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food5
ambience4
service4
value4

 
 (Los Angeles)·Dined on February 11, 2018

We visit Benni for all our families birthdays, anniversaries and EVERY CHRISTMAS! Would not change our tradition for anything in the world

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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on February 11, 2018

Margarito is an excellent Chef!! I was very pleased with Benihanas grating my request for such a special occasion, my moms birthday !!!

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food5
ambience5
service5
value5

 
 (Orange County)·Dined on February 11, 2018

I was extremely disappointed in the service, starting with our cook taking a very long time to bring the food to start cooking. A table that was seated after us had their food on the grill before our cook even showed up. The cook himself was good and entertaining but still didn't make up for the mix up which was what he told us.
I stopped in the ladies' bathroom on my way out and it was disgusting. Toilet paper and towels on the floor and 2 stalls didn't have any toilet paper OR even toilet seat covers. Not going back to Puente Hills Benihana.

I'll stick to the Santa Anita location!

Tags: Good for Groups
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food3
ambience3
service3
value1

vip
 (Los Angeles)·Dined on February 10, 2018

Reservation was at 9 chef came out at 1030 and the food was horrible worst Benihana experience ever and i eat here once or twice a week so this was very disappointing

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food2
ambience3
service3
value4

 
 (Los Angeles)·Dined on February 10, 2018

The food was amazing! Served to perfection.

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food5
ambience5
service5
value5

 
 (Orange County)·Dined on February 10, 2018

Great! I've been to a few different locations but this one deserves better reviews :) great chef too!!!!

Tags: Authentic, Casual, Great for Lunch, Worth the Drive, Special Occasion, Fun, Kid-friendly, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on February 10, 2018

The food was great. The Chef was great. We’ve had much better service in past visits. Our server seemed very rushed. We had to wave her down on various occasions.

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food5
ambience4
service3
value5

 
 (Orange County)·Dined on February 10, 2018

Food was good as usual. Friendly chef named Rincon!

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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on February 7, 2018

Good, as always!

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food4
ambience4
service3
value4

 
 (Los Angeles)·Dined on February 6, 2018

had such a blast. wish you had more coupons. it is price high. food great.

our chef was awesome and funny. meet two great couples and when it was over we still sat and talked for 30 more mins. exchanged phone numbers with the other couple.

Tags: Romantic, Good for Birthdays, Kid-friendly, People Watching, Special Occasion, Fun, Good for Groups, Good for a Date, Healthy, Good for Anniversaries, Creative Cuisine, Disabled Access, Casual
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Los Angeles)·Dined on February 5, 2018

Female chef awesome! The server was not available at all times.

Tags: Creative Cuisine
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food5
ambience2
service3
value4

 
 (Orange County)·Dined on February 5, 2018

Awesome as always. My family and friend love our Puent Hill/ City of Industry Benihana’s. We have been to other Benihana’s but they are not the same.

Tags: Authentic, Good for Groups, Romantic
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Orange County)·Dined on February 3, 2018

Even with OpenTable we still had to wait 30mins to be seated.

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food3
ambience3
service3
value3

 
 (San Francisco)·Dined on February 3, 2018

Slow service. Had to wait over 30 minutes even with reservation. Should get tables to fit only 8 people. Too cramped trying to squish 9 on one table.

Tags: Great for Lunch, Seasonal, Fit for Foodies, Good for Birthdays, Kid-friendly
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food4
ambience3
service3
value3

 
 (San Diego)·Dined on February 3, 2018

My family went for a dinner on Sat, Feb, 3rd. We each ordered combination of filet mignon and seafood. Three of us asked for medium for our steaks, but they all came out well done. It wasn't tender as filet mignon should be and overall too salty. The wait time was very long, also( we had an a reservation).

Tags: Special Occasion
Was this review useful to you?Yes·No·
food2
ambience4
service4
value3

 
 (Los Angeles)·Dined on February 3, 2018

Best Benihana experience, will definitely return. Having a reservation on open table made the process more enjoyable.

Tags: Good for Groups, Good for a Date
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on February 3, 2018

Always great to go and dining with family friends .

Tags: Business Meals, Comfort Food, Tasting Menu, Romantic, Worth the Drive, Kid-friendly
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food5
ambience4
service5
value4

 
 (Los Angeles)·Dined on February 2, 2018

Excellent food and staff. Thank you. My family not only enjoyed the food but the staff was pleasant and friendly.

Tags: Good for Birthdays
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on January 31, 2018

Reliable and good food.

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food5
ambience4
service3
value4

 
 (Los Angeles)·Dined on January 30, 2018

Our experience this time was one of the worst that I have experience at any bennihana's. Service was not at its best , nor was the experience with the chef. Food is proportioned at benihana4 and the chef decided to skimp on our portions to feed someone at our table that didn't order food.

Tags: Good for a Date, People Watching, Good for Birthdays
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food5
ambience3
service2
value3

 
 (Los Angeles)·Dined on January 30, 2018

Mario the Chef was excellent and very attentive to our family. Great service!!!

Tags: Casual, Creative Cuisine
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on January 29, 2018

It was very crowded. We were seated in the back. Our chef was non-energetic and hardly cracked a smile. Our steak and scallops were over cooked, even though the steak was requested to be Medium rare, more like medium.

Our server was too busy, he forgot our napkins, refilling water and took another 30 mins to get him to come back with ice cream, sing and get the check.

The singing part was very meak, no energy and just going through the motions. Celebrating my daughter's 14th BD but the food was just so so.

Tags: Happy Hour, Great for Lunch, Good for Birthdays
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food2
ambience3
service2
value2

vip
 (Los Angeles)·Dined on January 27, 2018

Atmosphere and ambiance was upbeat as usual. Food was okay, however the chicken was a bit overcooked and rubbery

Tags: Fit for Foodies, Special Occasion
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food3
ambience5
service3
value3

 
 (Los Angeles)·Dined on January 25, 2018

Love the food, great place to celebrate special day. But as always, the place is packed with people, so our server was super busy, constantly forget our request. We had birthday at our table and we didn’t even get a birthday singing, not to mention free ice cream

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food5
ambience5
service3
value5

 
 (Los Angeles)·Dined on January 25, 2018

I arrived 10 min prior to our reservation, checked in and went out to my car that was right outside the resturaunt to get something. The rest of my party arrived and we were outside for a couple minutes, went back inside at 6:30 for our reservation and were told "we called your name 5 minutes ago, your table is gone" when i questioned them on this because it was 6:30 on the dot and the rest of my party had just arrived... i was rudely told that my name was call and they had went outside and called it as well. I informed them that i was standing right outside and got no response.. myself and my friends then had to wait another 15 minutes to be sat with no apology. Worse service i have ever had and i go to this location all the time.

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food5
ambience5
service3

 
 (Los Angeles)·Dined on January 24, 2018

Celebrated our anniversary with our family. Had a great time, enjoyed great food and a great atmosphere to celebrate!! Great staff!

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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on January 23, 2018

I wish I could give it a 5 star review for overall and service but unfortunately we had a horrible experience at the bar. We arrived at 645pm for a 7pm reservation so we decided to go to the bar for one drink and catch the end of Happy Hour. The bar was busy which I would expect at that hour. We walked to the end of the bar and waited for the girl to come over to us. She never made eye-contact as much as to say "I'll be with you in a minute" or anything like that. She pretty much purposely ignored us. Finally came over and the couple next to us was there first so I let them order first. She brought back their drinks and walked away. Didn't even ask us what we wanted. By now it was 7pm and another bartender happened to walk into the bar so we asked him for drinks. He brought the drinks immediately and honored Happy Hour. I know she was very busy but the fact that she purposely ignored us was uncalled for. Luckily our dinner was amazing and the Chef was outstanding so it made up for that sour taste she left. She should NOT be working there with that attitude!

Tags: Casual, Good for Birthdays, Great Beer, Spicy, Romantic
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food5
ambience5
service2
value4

 
 (Orange County)·Dined on January 23, 2018

Really good service. Chef margarito for our table was quick and efficient.

Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

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