Benihana - Puente Hills, CA

Reseñas de Benihana - Puente Hills, CA de comensales del restaurante. Basadas en valoraciones recientes.

1. FB

   FrankieBFab

   Los Ángeles4 reseñas

   3.0

   Comieron en 27 de febrero de 2024

   1. Global 3
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   Love this location.. Over all yesterday's experience was awesome overall Our server was overwhelmed unfortunately my appetizer was cold because I was hungry i jus ate it, drinks we had to ask other servers for refills, but luckily our chef and food were excellent..
   

   Benihana - Puente Hills, CASe respondió el 14 de marzo de 2024

   Dear guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

2. LS

   LisaS

   Los Ángeles2 reseñas

   3.0

   Comieron en 24 de febrero de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   After the pandemic it’s just not the same anymore. The server did not clear dishes after the meal and left them all over the counter. Not just our table, but every single one of them. The chef mixed up the order, not once but twice. Since the Sam’s Club closed down and a collectible show opened at that address, parking has become even more a challenge on weekends. I will think very hard before go back for another visit.
   

   Benihana - Puente Hills, CASe respondió el 4 de marzo de 2024

   Dear valued guest, thank you for taking the time to get in touch. We're sorry to hear that your experience wasn’t as expected. We try our very best to make every experience positive, therefore, your feedback is very important to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

3. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   5.0

   Comieron en 24 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Greeter Diana really helped me out with some reservation issue! Great employee and passionate! Overall 1st timer there and had a great time!!! Thank you
   

   • 

   Benihana - Puente Hills, CASe respondió el 14 de marzo de 2024

   Dear guest Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service. Come back soon!
   

   ¿Te fue útil?

4. j

   jenc

   Los Ángeles4 reseñas

   5.0

   Comieron en 24 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service!!! Thank you so much! Food was so tasty!
   

   Benihana - Puente Hills, CASe respondió el 14 de marzo de 2024

   Dear guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed great service and delicious food at our restaurant. We'll be sure to pass along your compliments to our chef. Hope to see you again soon!
   

   ¿Te fue útil?

5. DL

   DogsLover

   Las Vegas1 reseña

   1.0

   Comieron en 23 de febrero de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Service was horrible, staff’s kept chatting among themselves. Food was too oily and waiter was not very attentive. Overall was a bad experience and will go back.
   

   Benihana - Puente Hills, CASe respondió el 5 de marzo de 2024

   Dear valued guest, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

6. OT

   Comensal de OpenTable VIP

   Costa central65 reseñas

   5.0

   Comieron en 23 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a very good visit food and bar always serviced with a smile
   

   Benihana - Puente Hills, CASe respondió el 14 de marzo de 2024

   Hello and thank you for your kind review. Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!
   

   ¿Te fue útil?

7. RN

   RubenN

   Los Ángeles2 reseñas

   5.0

   Comieron en 22 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My girlfriend and I just love Benihana. We go and celebrate our birthdays there. We also go when friends are in town.
   

   Benihana - Puente Hills, CASe respondió el 14 de marzo de 2024

   Dear guest, we are happy to hear that you enjoyed the dining experience! We hope to see you again!
   

   ¿Te fue útil?

8. B

   Burns VIP

   Condado de Orange8 reseñas

   1.0

   Comieron en 20 de febrero de 2024

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Put us in a back room and forgot about us. The room had empty boxes around us and a falling ceiling tile with a gaping hole in it. Sat us at our reservation time, but after serving us soup and salad right away and taking our order, dissappear for over an hour. I was chosen from the table to go in search of help, and given the commission to not return without some kind of food. Couldn't find our server, so I made my way to the host at the front of the restaurant to let him know that we were waiting for someone to cook our food. He apologized, and 15 min later, a chef showed up to cook our food. We ended up being there for 2.5hrs because of the delay. Food tasted good but was a pretty miserable experience.
   

   Benihana - Puente Hills, CASe respondió el 5 de marzo de 2024

   Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

9. OT

   Comensal de OpenTable

   Los Ángeles6 reseñas

   3.0

   Comieron en 20 de febrero de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 1

   Not enough cooks had to wait a hour for a cooks ...other than that was good
   

   Benihana - Puente Hills, CASe respondió el 5 de marzo de 2024

   Dear guest, on behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.
   

   ¿Te fue útil?

10. LC

    LisaC

    Los Ángeles5 reseñas

    4.0

    Comieron en 19 de febrero de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 4

    I had a reservation for 2:15pm and didn’t get seated till 2:45pm. Ordered from the dinner menu and our soup had one mushroom and a few green onions. They had no onions for the day according to our server. We were offered no lunch menu even though we were there for lunch. On a more positive note our chef was a five start professional!
    

    Benihana - Puente Hills, CASe respondió el 14 de marzo de 2024

    Dear guest, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.
    

    ¿Te fue útil?