Benihana - Puente Hills
We love Benihana!! Thank you got the great service, my Queen always loves her viggies
It was aight. The other chef on the other table was amazing. Wish I sat there
Delicious and entertaining! Perfect for all ages
Food was extremely delicious from the appetizers, sauces, to the main course! Ready to come back again!
Hello we go to Benihanas all the time and it is great. This time, it was the worst experience. We had a lady chef, seemed like her first time, she was very nice, but burned our steaks and out zucchini. Also, The fried rice was very dry with no flavor. We paid $137.00 for this meal, only to have it seriously burned. I did not say anything because she was a nice lady and she tried hard, but food was just awful. She needs more practice.
Server was great but cook was rude. I normally don’t have any problems and I come to this location frequently. I asked for extra garlic butter and all our food item, i believe this is a simple request. Cook did not say anything simply ignored my request. Ounce cook started to cook my item I asked him again politely, he did it. He started to cook my daughters food and ounce again did not do it. At this point I was frustrated and I had my wife request it, the cook seemed annoyed and he simply placed cold garlic butter and my daughter plate. I did not say anything to anyone because I’m not trying to get any kind of discount or free meal but this will be my last time coming to this location. The cook name was Thanga.
As always, the experience at Benihana was a pleasant one. Food was good and the service equaled it. A great deal with their birthday comp which there were three at our table. Nice to have kids at the table also.
Have been to this restaurant on average of 6 times per year. Usually a pleasurable experience but the last visit not so much. Our chef who we have had before had absolutely no personality and basically just prepared the food, no show to speak of. I had shrimp which was very fishy and still had some shell on it. A bit disappointing as it was for a birthday celebration. Normally we would not go for dinner as it is so expensive compared to lunch but as it was a birthday we got $30 off for being a member of their club.
We had dinner at this location for my mother in-laws birthday. I have no words but to describe our dinner cooked by our wonderful chef Eric and the service that was provided to us by Marcel nothing short of AMAZING. We love coming here and requesting Eric as the chef because he always does such a phenomenal job with the food, entertainment and being able to have an amazing conversation. We also had the pleasure of having Marcel for the first time as our server and he did such a great job being on top of it! He took such great care of us throughout the whole dinner. We just wanted to say Thank you too both of these gentlemen for making our evening spectacular!
Waiter was very good. Chef was very boring. Food was overcooked for what we chose. Steak was ordered medium and cooked almost well done.
Food is tasteless
Juan was a great chef.
Dining at this location was wonderful. Usually my wife and I go to the one in Ontario. However, we will be more than happy to drive 30min out of our way to come back to the Puente Hills location from now on. The waiter was very attentive. Chef Daniel was amazing. He was also attentive and cooked our food how we asked. Based on the service and the food, my wife and I felt it was more than necessary to give more than a 20% tip.
The cook was spot-on with the cooking - probably the best tasting food we've ever had at this benihana and pretty good size for portions but the service was a little lacking- to be fair they were pretty busy I think our server was trying but he's not very experienced
This was the very first time that we did not enjoy our trip to our FAVORITE Benihana
Today was not the best experience. I don't know if they didn't have enough chef's to cook or if the chef was in a hurry to cook.
Eric was great, he was funny, very attentive and very kid friendly
Chef was great really catered to my needs and cooked my food jst how i liked it! Waitress wasn’t really present so i waited a while for a refill other than that great lunch!
We are regulars at Benihana’s - the “appetizer” shrimp was not given, the stove tops seem to be worn out that the food is sticking to it and burning it a little.
The waitress was not attentive. When asked another waitress for a refill she didn’t even bother.
Service and food were excellent
Great experience! Great service and good food. I treat my family on their birthday and my anniversary at Benihana. It’s a real treat!
The manager attempted to make it better, but it just did not help. I think that was our last time at Benihana.
My son and I have been going to Benihana for more than 20 years. It's a tradition for us to go on his bday and my bday every year. On the 19th, which was my bday, we had to share a table with a family with 1 noisy kid that would not shut up and a toddler that keeps crying. I asked if I could be moved to another table but the inexperienced girl said that I would have to wait a long time to be transferred. My scallop and lobster was partly burnt by the chef so part of my meal went to waste. Our server couldn't be found and our drinks were not getting refilled. I had to get the attention of the other servers. There's one very good thing, though. After over 20 years of going to Benihana we got complimentary fried rice because it was national fried rice day.
therae sushi is not so fresh,after eat ,stomach not so good
Best Service ever. We are regulars and they always treat us as if it's our 1st time there!
Food is always good. The service from our waitress and chef was great.
The service was great from start to finish. Our chef was great! The food was outstanding!
Thank you Benihana and Benihana staff for always attending the customers as we should !
I was sitting at a table with a family of 4 the server only asked them was there any special occasions never once asked me! So the chef comes out and does the same exact thing only asking the other party what was the celebration! Mind you it’s my birthday also! I wouldn’t have been offended if i was just having dinner but for it to be my day and not get acknowledged was a problem for me! Once the food was done the server then boxed the other party’s food asked me if i wanted a box i said yes can i
Have the black one please he said yes and went and got the box and handed it to me! So i looked at my partner and asked her is it just me or were being treated differently and to my surprise the lady who was with her family stated that she didn’t think it was fair and we should complain to the manger! I was beyond tired it was almost 11pm so i just left but i will state that the service was very poor tonight and I’m a regular i eat at least once a month!
It was my fiancé and my anniversary so we came to our favorite place to celebrate! It was wonderful! Lobster and shrimp cooked to perfection. Amazing prickly pear margarita. My finace’s steak was phenomenal!!!
Great experience always. Bartenders are great - Lisa and Dave are both fantastic - accommodating and personable.
The food was delicious and the service was great overall had a great dinner celebration.
Would recommend as long as you don't get a rookie chef. The biggest problem there are the waiters. You have to ask anything 3 times for them to do it.
Awesome food, service was awesome and it was an incredible day.
A birthday event for my daughter and we had a blast the food was great Shay was our cook and we cooked my lobster to perfection:)
Kids loved it and actually ate everything that’s a big PLUS for us.
Best customer service . I was so happy with my night benihana went above and beyond this was my second time here and I cant wait to go back again our cook was named Jaun he made our experience very entertaining.
Jenny was fantastic! We never want anyone else when we visit this location.
Feddy was an awesome chef! great with myself, my husband, our daughters godparents and all 3 of our kids!
super helpful and super entertaining. will definitely be requesting him when we go back