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Sunday, June 17, 2018
Always a fun show and dinner for annual birthday
Went for Mother’s Day and while the Chef was very kind and did a great job the food was over priced for no reason. The server who gets the drinks... was matter of fact and did nothing to deserve a tip although we still gave one. He took the ordered and messed it all up and I asked for shrimp fried rice they literally give you 2 shrimp. They said they have had many complaints about this. On my opinion Hibachi restaurant is better.
Always a great time
I had a small graduation party with friends and family. It was the perfect , fun setting! The food was great and Juan our chef was amazing!
Great waiter and thanks to my Open Table reservation, the restaurant was able to call me after I left my credit card there.
Angel is the best chef!! Great personality and Cooke’s the food perfectly!
Very nice lunch experience very reasonable and the food was very good.
Food was EXCELLENT and our hibachi chef was very talented and entertaining!
Service was good as well....Great place to celebrate a special occasion or gather some friends.
Not a cheap meal but totally worth the splurge!
Food was bland barely any seasoning waste of money I took it home and had to season it to eat it people want seasoning !
It was great! It was my mother’s 1st time and she enjoyed it!
We had 3:00 PM reservation and arrived around 2:40 PM. We were seated immediately; our server was very friendly she had some suggestions for us. Overall the meal was good would recommend to anyone.
Horrible service. Dirty . Food was good.
All time favorite! Never fails to impress! The food and the experience not to be missed. It just keeps getting better!
We gather every year for my father’s birthday at Benihana. Every year the meal is delicious, the staff is attentive and the guest around the grill are lively also. Good times always.
We usually love benihana for birthday and our daughter loves watching the chefs cooking in front. This occasion, one of our party had their entire meal basically forgotten (steak and fried rice) with the fried rice not prepared, and then at the end of the entrees being cooked, the chef had to request an additional steak be brought out.
Also, there is usually a photo taken with the birthday dessert, but this was also missing.
We had tried to do the Plymouth Meeting location instead of the Cherry Hill, but we haven't been impressed.
This wasn’t the first time we had dinner at Benihana that’s why I was kinda surprised when cook forgot to make spicy fried rice for us. He gave it everyone on table besides us, our waitress did bring it from the kitchen however, we paid extra for hibachi to get fresh food right away... if we were okay with eating food from kitchen then we could have just set at regular table. Our hibachi chef ignored my husband when he told him that we have fried rice too. we had to bring it our waitress attention and after all that chef didn’t even apologize. I understand that it’s too much to remember when there are four groups of ppl sitting around and wants different things but I was not very impressed by how they handled it! We love hibachi, however not sure if we will ever go again.
Food was very good. Prepared to order. Only thing that was disappointing was the fact we were almost finished meal before we received our rice after we flagged down another waitress and mentioned we never received it. Never cleared away dirty dishes before bringing check and after we payed, were asked if we would like dessert. Think our waitress had to may tables to handle.
I was severely disappointed in this visit. I will start with the fact that when we walked in there was no one standing at the host stand to greet us, and we honestly stood there for a good 5 minutes without anyone acknowledging us. We were seated at our table, and another large party was seated at the table next to us. This larger party was greeted first and by two different waitresses, meanwhile my table was not touched at all. Finally I guess when the mix up was realized, a waitress came over and finally took our order. I ordered a draft beer, and everyone else at the table ordered mixed drinks and sake bombs and other beverages like that. You would think that a draft beer wouldn't be hard to come by, however the waitress brought everyone's drink but mine, I would say it was a good 10 minutes before I even got my beer. I quickly ordered another one and the running joke at the table was everyone was on their third round and I was still on my first beer. Dinner was fabulous, our chef was funny and creative and interactive, definitely the best part of the entire meal. Dessert came and I was disappointed in that too, in the past there was whipped cream and little chocolate sticks with the dessert, this time there was nothing, and frankly my sherbert looked like it was half melted already by the time it made it out to the table. I've been a waitress for longer than I can remember and it honestly takes a lot for me to complain or make a fuss, but this was just terrible in so many aspects. I don't know if they were short handed, not expecting that much business on a Wednesday night or what...but it will be a while before I return.
Horrible!!!! It was noisy, they forgot my son's food, we had drink empty glasses for most of our meal, the chief spilled stuff all over the stove top before we started, full of smoke, and dropped things repeatedly. The food was bland with no flavor. We would typically come here 1x a year at dinner time and it was much better. This time was for lunch, not sure if that makes a difference, small kids running around. We will not go there again.
Went with a group of friends. Our server seemed very eager to get us out of there from start to finish. We felt rushed. There was no one else waiting for our table or anyone near us. And, it was only 9:00 ish when we finished eating. The food was just ok. I had to put soy sauce on my fried rice - never had to do that at a hibachi restaurant before. So overall, it could’ve been better.
Service was horrible. Waitress barely attended to us. We constantly had to put our dirty trays on an empty table next to us and track her down for everything from utensils to water. Chef was entertaining but got order wrong although did make up for it by cooking what I ordered. Enough food for 1 dish to serve 2 people. Enjoyed that a salad and soup and Ice cream came with $40 meal. A bit over priced. No privacy. So At a table with strangers n no option otherwise. FYI, there is a $30 coupon if it's ur birthday & sign up for their emails... wish we would've known that beforehand.
This place is nothing special whatsoever. If you live for eating onions you might enjoy this place, but otherwise we were not impressed. This place is entirely hibachi for those that aren’t aware. Like most hibachis they serve soup, salad, hibachi veggies, then the meat selection that you choose. The starter was onion soup, then salad with onion flavored dressing, then the hibachi veggies were zucchini and a plate full of fried onions. At every other hibachi there is a selection of mixed veggies, not a plate full of onions. Then on top of all the onions already served, the fried rice was full of onion as well. Needless to say unless you’re an connoisseur this place may not be for you. Go to a non-chain hibachi for a much better experience. I recommend Kome in center valley which is excellent.
Food was horrible. Staff was rude. Quality of food was not great. I recently visited Kabuto Hibachi and had better food, super friendly staff and the quality surpass that of Benihanna hands down. So if your looking for Hibachi, next time try Kabuto Hibachi just a few minutes from Plymouth Meeting Mall. You won't regret it.
Benihana gets less authentic with each passing day. Most of the hibachi chefs can barely do those little tricks we used to enjoy. Now they just make some noise with the utensils and make an onion volcano. For this we paid $65 per person for tough “filet mignon” , fried rice , and vegetables that are served separately so that the vegetables are either gone or cold when the protein portion is done. If you’re going to serve cheap chain food prepared by short order cooks, it should be priced accordingly. Food is tasty but not worth the prices they charge now.
Extremely disappointing to say the least.
Great meal, as ever. Good food for the whole family, and and great entertainment!
I booked a reservation for 4 pm. I explicitly booked two adults and 1 high chair. We were not seated until 415 pm. Our food order wasn't taken until 445 pm. The chef didn't come to our table until 5 pm. It was too much lag time and would have preferred if the restaurant told us the reservation should have been at 430 at the earliest.
We sat in the bar area, and out waiter johnattan was excellent. And they accommodated me with adding to my reservation. Thx had a ball
This place was absolutely amazing. We went there for Valentine's Day and we had the "holiday menu." I got the six course meal, although they forgot to give me and my date the ice cream or sherbet. Overall it was a lovely dinner. I plan on coming here very, very often.
Food was great girl at front desk was rude told female manager she did nothing
Such a fun table!
Very good food, service was a little slow but they were very busy. Great meal overall.
We went to celebrate husband/father’s birthday. Turns out the 4 people we shared a table with were celebrating a birthday too.
A good time was had by all.
The food was not authentic at all and extremely overpriced. The server was ok but our chef had no talent and over peppered all of our food.
We arrived at 3pm was seated at 3:05 and was told by the server at 3:10 that we could not order lunch! We were celebrated my fathers 74th birthday and so we stayed and paid dinner prices.
First time there
Look forward to going again
Very enjoyable dining
Waiter was efficient but disinterested. One year old seated beside us was cute but noisy. Food was very tasty but lukewarm. We were seated in the “lounge” area of the restaurant and both ordered the filet mignon and chicken combo 6 course meal. The soup was lukewarm. The salad was OK. The shrimp appetizer arrived on the plate with our entree and sides. Both steaks had a few “nasty bits” but the flavor was really good. Unfortunately the main plate items were again just lukewarm. No tea was ever offered. My ice cream was served in a bowl clearly fresh from the dish washer, in other words melted on the bottom. Not a great overall experience.